Waggle has been amazing x my cocker spaniel was diagnosed with a terminal tumour several months ago. She has sadly recently passed away. Waggle have been very supportive with claims & so kind and car... Mehr ansehen
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Das sagen Bewerter
Had to make a claim as our bully dog became seriously ill over 7 days had vets and vets hospital try sav him but we lost him. waggel were great paid his insurance up within short time
Absolutely brilliant. Their customer service was exceptional and they were so kind after we lost our beautiful Boxer. Our claim went through fine and I will definitely get insurance with them again if... Mehr ansehen
I've sadly had to make a few claims this year as my cat had 2 different cancers and later passed away. I have to say, I've had nothing but exceptional customer service from Waggel, very sympathetic a... Mehr ansehen
Unternehmensdetails
Über Waggel
Vom Unternehmen geschrieben
Less stress, more love.
At Waggel, we’re just as obsessed with pets as you are - and we understand better than anyone why you want the best for them. That’s why we created a pet insurance policy that’s simple, clear and packed with everything your pet might need (and then some). No sneaky surprises, no confusing jargon - just one Lifetime policy that’s got your back from puppyhood to your pet’s golden years.With over 15 years of insurance experience under our belts, we’re here to make sure you’re always in good hands with a personally assigned UK-based vet nurse to help manage your claims. This means you’ll never be left on hold for hours and can wave goodbye to mountains of paperwork.
Why Waggel?
We’re here to take the hassle out of pet insurance. No endless options, just one simple Lifetime policy that you can customise to fit your budget and needs. Here’s what sets us apart:
- One policy, endless love. Our Lifetime policy covers a range of conditions and costs, from dental care to cancer.
- No surprises, just clarity. Transparent pricing, easy-to-understand policy wording and a smooth claims process.
- Your pet’s personal cheerleaders. You’ll have a dedicated claims handler with you every step of the way - because we know how important it is to feel supported when you need it most.
- Giving back. We partner with charities to support dogs and cats in need because there’s nothing better than spreading the love.
Kontaktinformationen
1st Floor, 5 St Helen's Pl, London, EC3A 6AB, London, Vereinigtes Königreich
- www.waggel.co.uk
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Waggle is BRILLIANT !!!
Waggle is BRILLIANT !!!!
I have been very impressed with them .
Their free vet service before you go to a face to face vet is excellent and has been enough information for us not to have to visit the vet at all ! Saving us money .
They have paid our bills very quickly and sent a very kind and caring email when our old lovely dog had to be put to sleep.
The monthly premium was also very reasonable and didn't rise much each year .
I want to thank you very much for your support and for being ‘ a good insurance ‘ in a world of insurance that want your premium but don't want to pay out !!
Definitely 5 *****stars !!
A straight forward process
A straight forward process, query answered which helped with my decision to use Waggel
From a very difficult time the Waggel…
From a very difficult time the Waggel team made the claims for the passing of our Cocker spaniel 'Lady', a smooth process. It is not quite complete but up to this point I am very satisfied
I wouldn’t recommend the policy is easy…
I wouldn’t recommend the policy is easy to understand but they don’t like to pay up took longer than 2 months to process if it’s closer to renewal they delay the process so you end paying a backlog because they said I wasn’t properly insured . Means I paid for the treatment and then bumped up the premium from
£60 to £116 then £162 even though I didn’t claim anything the year before jyst for £4K cover with exclusions better to put that in my account.
Been with them for a few years and had…
Been with them for a few years and had to recently claim for the first time. Process was easy and I got my money back. There was a slight delay but when I contacted them, the claim was looked at the same day and approved. Would recommend.
Amazing company to be with
Amazing company to be with. Have always paid out for my pet dog when I put a claim in. No hassle and communication is great.
I just thought you were very fair and…
I just thought you were very fair and easy to Phil for me thank you very much
Fantastic service quick response paid…
Fantastic service quick response paid my claim with in two weeks
Price and cover were foremost,so was…
Price and cover were foremost,so was really pleased with both for my older boy
Amazing service
Amazing service, just as advertised. They pay even if it's the same illness as before. No quibble. Takes all my worries away. They even send a beautiful email wishing you and your pet well. Very impressed
I lost my beautiful dog Ellie in May…
I lost my beautiful dog Ellie in May and had to wait until June to put in my claim due to issues with my vet,I have to say I was most impressed with both the speed in which my claim was paid and the way it was handled.I chose to have the money paid directly to me due to the issues with my vet and discovered that there was a short fall in the claim amount my vet had sent to waggel.I had to put in a further claim just last week after my vet argued that the blood test I had paid for could not be claimed.I contacted waggel and was advised to put in a further claim and it was accepted and I have received the money in less than a week.It has been a prolonged and upsetting experience with my vet but Waggel showed total compassion and sympathy.I thoroughly recommend them.
Great customer service & great price dog insurance
Great customer service and so well priced, for a high quality dog insurance
Avoid
New Waggel policy starts 15/06/2026
There is a 14-day waiting period for pre-existing conditions which ends 29/06/2026
The first chargeable visit to the vet was 30/06/2026
Symptom start date mentioned to the vet on the 30/06/2026 as being 28/06/2026 (which could’ve been MINUTES before the end of the end of the waiting period).
Claim denied - £650 vet bill.
Reviewed my claim quickly
Reviewed my claim quickly, with no fuss, and paid out just as quickly. A huge weight off my mind when I was worried about my dog.
Good service
We sadly lost our dog recently and had to make a claim for the surgery. I have to say that everything Waggel had promised was true in our experience. It was straight forward and the portal was easy. They're paying our vet directly up to the agreed excess.
We will use them again with our new pup.
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