Waggel Bewertungen 

We unfortunately lost our dog at only 6 years. Waggel insurance were compassionate and professional throughout offering additional support and sending a very sweet hand written card. I really appreciate the compassion they have shown during a tricky time. Thank you.

Having just lost our greyhound (Harry) Waggel was there when we needed them.

I chose this insurance for the fair price . The cover for insurance stood out from the rest.it has various pus values.

Although it has taken some time to conclude, I feel I have been very fairly treated and am happy with the outcome.

I can not express enough how I had the worst experience with waggle for my late dogs pet insurance. We sadly lost our Alfie in January we contacted waggle to inform them of his passing (not covered on the insurance due to what could have been caused by pre existing condition) they supposedly cancelled the insurance. Unfortunately only recently my husband noticed that the £40 direct debit had still been paid for the past eight months so we had to contact them to correct the issue. Their reply to this was shocking, they wrote that we contacted them in January to tell them that Alfie died, then went on in their detailed report how we had to have Alfie put to sleep along with all the other details. This was most upsetting to read and made me feel like I did when we lost him. I feel this was done in the most cold hearted way possible, they may have well just said “oh, sorry about that”

clear preside information

I had disputed my claim and to the credit of the waggle team they listened and sought more information from the vet’s practice resulting in my CV plain being paid
Thank you waggle

Easy to set up, few nice reward perks too. Not had to claim yet, thank goodness, but so far so good

Easy to organise for my Mum's dog from overseas.

The claim was processed and accepted very promptly. The information was requested sensitively. It was a really positive experience.

It has taken nearly 5 weeks to sort the claim out, when i was original told 2 weeks, they have wanted all of his previous medical history and wouldnt process the claim until they had it all, luckily my dog has only been to the vets for some form of treatment twice in his life. Because my dog is a pug cross I registered him as a mixed breed when I took the policy out, but he is only a cross with 2 dogs he should of been registered as a pug cross so they then doubled my monthly payment and back dated it to the start of the policy.
I took my dog to the vet for a regular check up when they spotted an ulcer on his eye and began treatment, this is what the claim was for but because I didn't contact one of thier vets first they took an additional £50 off plus my excess. I know this will probably be in the fine print somewhere but im not sure what the expected me to do. Bring the dog home video one of their vets and then take him back. Never had an issue with waggel before but as always you never really have issues with any insurance policy until you try to claim.

Excellent communication. I put my claim in , in the morning and by evening it had been processed and paid out.

Everything was easy to do on line

Having never made a claim before, I wasn’t aware of what was needed. Between the chat on Waggel and my vet practice, I was very well looked after. The knowledge and experience displayed by the people on the chat was amazing.

Excellent experience

First time we have had to put in a Claim for our dog Charlie. We were relieved to see the online claim form was very easy to fill out. Waggel has settled the claim quickly, which when your pet is ill or had an accident the last thing you need is a nightmare time dealing with claims going on and on.

When we got our boys, we couldnt think of names so we called them after the colours of their collars..
Events got in the way and it was a reasonable time before I was able to do this..Had to call head office and a very helpful lady was able to change it for me..so officialy I now have Monty,,Albie,,and Smudge.
Thank you for all your help.

I've always been very wary and sceptical of insurance companies. I bought my cat insurance and pay £6.58 a month. I only took it out a couple of months ago so I had only paid for 1 month when my cat needed dental surgery which cost £890. Waggle didn't haggle! They paid out, obviously I had to pay the excess fee but I was very impressed with how efficient they were in dealing with my claim. It's restored my faith in taking out pet insurance. Thank you Waggle.

Easy to use straight forward enough