Amazing company, I've been with them 3 years and I've just got another warranty with them for my new car. They go above and beyond, especially Ruby who is a pleasure to deal with, not a single complai... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I get the impression that this warranty is a warranty in name only... what a complete waste of money. I would advise against buying this warranty from this company. The list of components covered for... Mehr ansehen
Unternehmen hat geantwortet
I spoke to Tia about renewing my warranty. She was friendly & took the time to explain the different plans available to me & what each included. Tia was able to answer all my questions in a way I coul... Mehr ansehen
Unternehmen hat geantwortet
Rang up to renew my Warrenty plan and oh my!! Rosie is awesome we was talking like we was long lost friends about cars then got down to business. Helped me understand and work out payment plans. Hones... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Kfz-Reparatur und -Wartung
- auch in
- Autowerkstatt
- Fahrzeugservice
- Kfz-Versicherung
- Motorradwerkstatt
- Versicherungsagentur
Vom Unternehmen geschrieben
For customers and dealers alike, our honest and transparent approach to car, van and motorbike repair plans aims to be unparalleled in our industry. Our repair plans have been carefully designed over the years to offer you the very best peace of mind for your motoring.
Kontaktinformationen
1 Bramhall Place, Storeys Bar Road, PE1 5YS, Peterborough, Vereinigtes Königreich
- 01733830278
- info@warrantyfirst.co.uk
- www.warrantyfirst.co.uk
4,5
Hervorragend
2459 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 95 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Ruby at warranty first
Whilst this review is posted for the company, I’d like to single out Ruby for managing and handling my claim from start to finish, she was exceptional and liaised with the relevant departments to assist me in finding me a resolution, nothing was too much trouble and she communicated with me at every stage. Thank you. Elliott.
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Warranty First
Thank you for your review.
We have shared your feedback with Ruby.
We hope you have trouble free motoring, but should you need any further assistance, please do not hesitate to get in touch with us and our team will be happy to help.
Quick easy and given full explanation
Quick easy and given full explanation, no pushy sale speech friendly and polite
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von Warranty First
Thank you for your review.
We hope you have trouble free motoring, but should you need any further assistance, please do not hesitate to get in touch with us and our team will be happy to help.
Tia's customer service was exceptional
Tia's customer service was exceptional! Made the whole process easy and fited around my manic schedule.
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von Warranty First
Thank you for your review.
We have shared your feedback with Tia.
We hope you have trouble free motoring, but should you need any further assistance, please do not hesitate to get in touch with us and our team will be happy to help.
Scam company
Scam company. If you reading this please 🙏 DO NOT go with this company. They are very polite wehn asking you to pay but will find all the excuses on earth to refuse the claim. Wish I could say what I really think about these bs .Scams of earth.
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von Warranty First
Thank you for your review. In the interest of fairness we would like to respond to your comments.
Our records indicate that when purchasing the plan, our team asked you specific questions regarding the use of the vehicle, as you did not disclose that the vehicle was used as a taxi, the plan is void, this is in line with the terms and conditions of the plan.
We do provide coverage for vehicles used as taxis/private hire, but this needs to be disclosed at the point of purchase, as a higher plan fee would be incurred, as you chose not to disclose this to us your vehicle is no longer considered for warranty cover.
Scam alert
Please do not use these for 2 months arguing over paying for a clutch which cost in total £1300 they are paying me £576 and to add insult to injury want the full bill in there name so they can claim nearly £300 in vat. I’ve dealt with lots of insurance companies these are gangsters I’ve been onto the ombudsman and they are calling me today to take a statement as these have been reported lots of times I want these investigated please don’t use these. Update as you can see by the reply they take no responsibility of ripping you off and where they think you can get clutch for £162 is beyond me and also the company clearly asked for my full receipt for £1300 to claim the vat back as you sent the email. I take it this company doesn’t keep customers considering the likes of AA even offer a much fairer policy but as it is I tried out this company when I bought the car and was badly burnt your arrogance about the ombudsman and will also ask inland revenue is it right about vat I’m sure people aren’t stupid and this will affect your business but your not very concerned so as I stand by my original statement you are ripping people off that think they are doing the right thing getting insurance please folks try out anyone else as companies like this deserves not to be in operation for warranty cover!
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von Warranty First
Thank you for your review, in the interest of fairness, we would like to respond to your comments.
The repair was assessed and reviewed in accordance with the plan held and the terms and conditions. We were unable to contribute to the flywheel as this had been damaged by the clutch issue, and this is specifically excluded under the terms of the plan.
In terms of the invoice, we do not need the full invoice made out to Warranty First, only for the agreed payout if we are paying the repairer directly. However, as we will be reimbursing yourself, no VAT will be contributed too as per the terms and conditions and therefore we will not claim VAT, where we have not paid any.
Should The Motor Ombudsman contact us in regards to your complaint, we will of course assist them with any enquiry.
Tia was very helpful and took her time…
Tia was very helpful and took her time to explain all the information for extending my car warranty.
Many thanks Tia!
Kind regards
Alfie
12. August 2026
Bewertung ohne vorherige Einladung
Antwort von Warranty First
Thank you for your review.
We have shared your feedback with Tia.
We hope you have trouble free motoring, but should you need any further assistance, please do not hesitate to get in touch with us and our team will be happy to help.
Renewing my policy
I emailed to enquire about renewing my policy and was contacted by Tia 90 minutes later.
A few simple questions and formalities and I was covered for another 3 years in 15 minutes.
She was polite, knowledgable and made the process very simple and pleasant.
Thank you Tia 😁
10. August 2026
Bewertung ohne vorherige Einladung
Antwort von Warranty First
Thank you for your review.
We have shared your feedback with Tia.
We hope you have trouble free motoring, but should you need any further assistance, please do not hesitate to get in touch with us and our team will be happy to help.
Dealt with my claim straight away,no…
Dealt with my claim straight away,no fuss first class experience.
28. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Warranty First
Thank you for your review.
Should you need any further assistance, please do not hesitate to get in touch and our team will be happy to help.
Amazing Customer Service - Chantelle French
I added extra warranty on my car last week. Chantelle French was amazing, what a lovely lady. She made my experience so simple. She is very refreshing to speak with. Very polite and kind hearted, it was as though we were face to face.
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Warranty First
Thank you for your review.
We have shared your feedback with Chantelle.
We hope you have trouble free motoring, but should you need any further assistance, please do not hesitate to get in touch with us and our team will be happy to help.
warranty setup
Tia was very helpful in helping me set up my warranty, was all very smooth and quick, thank you tia!
7. August 2026
Bewertung ohne vorherige Einladung
Antwort von Warranty First
Thank you for your review.
We have shared your feedback with Tia.
We hope you have trouble free motoring, but should you need any further assistance, please do not hesitate to get in touch with us and our team will be happy to help.
Ruby is very polite and always listens…
Ruby is very polite and always listens to exactly what the customer wants, I would definitely recommend warranty first to other people
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von Warranty First
Thank you for your review.
We have shared your feedback with Ruby.
We hope you have trouble free motoring, but should you need any further assistance, please do not hesitate to get in touch with us and our team will be happy to help.
Tia Saunders
Tia Saunders. Great woman! Friendly & kind. Helps out with any questions & queries etc. - Farhan
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von Warranty First
Thank you for your review.
We have shared your feedback with Tia.
We hope you have trouble free motoring, but should you need any further assistance, please do not hesitate to get in touch with us and our team will be happy to help.
Fast and clear communications
Fast and clear communications, thankyou!
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von Warranty First
Thank you for your review.
We hope you have trouble free motoring, but should you need any further assistance, please do not hesitate to get in touch with us and our team will be happy to help.
Top Service from Cameron Very helpful…
Top Service from Cameron Very helpful got me best deal for my money very good customer service ⭐️⭐️⭐️⭐️⭐️
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Warranty First
Thank you for your review.
We have shared your feedback with Cameron.
We hope you have trouble free motoring, but should you need any further assistance, please do not hesitate to get in touch with us and our team will be happy to help.
The policy details were related in a…
The policy details were related in a clear and concise manner by Luke. It helps that I can now have a peace of mind should my vehicle experience repair in future.
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Warranty First
Thank you for your review.
We have shared your feedback with Luke.
We hope you have trouble free motoring, but should you need any further assistance, please do not hesitate to get in touch with us and our team will be happy to help.
Ângela was very helpful and very…
Ângela was very helpful and very patient over a couple of days allowing me to choose the right cover.
Very professional and keen on providing extra information.
Second to none.
Thank You Angela
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Warranty First
Thank you for your review.
We hope you have trouble free motoring, but should you need any further assistance, please do not hesitate to get in touch with us and our team will be happy to help.
Excellent Customer service
Excellent Customer service. Tia was exceptional, she was knowledgeable and had all the answers to my questions. Very satisfied and glad to be back with them.
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Warranty First
Thank you for your review.
We have shared your feedback with Tia.
We hope you have trouble free motoring, but should you need any further assistance, please do not hesitate to get in touch with us and our team will be happy to help.
Tia was amazing and explained…
Tia was amazing and explained everything thoroughly. Great service and very professional. Yhanks
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Warranty First
Thank you for your review.
We have shared your feedback with Tia.
We hope you have trouble free motoring, but should you need any further assistance, please do not hesitate to get in touch with us and our team will be happy to help.
Great customer service!
Chantelle was amazing! She guided me through the best policy and was easy to talk to. Thank you! 😊
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Warranty First
Thank you for your review.
We have shared your feedback with Chantelle.
We hope you have trouble free motoring, but should you need any further assistance, please do not hesitate to get in touch with us and our team will be happy to help.
Amazing service and amazing staff
Amazing service and amazing staff, so respectful and lovely. My next car warranty will be bought with you guys for sure.
Thanks
Rui
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Warranty First
Thank you for your review.
Should you need any further assistance, please do not hesitate to get in touch and our team will be happy to help.
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