Have bought several cars from Wilsons and have always been impressed by the customer service. This time didn’t disappoint. Was looked after by Alex Lavington and was so impressed with him. His knowled... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Called around a few different dealers trying to get hold of a new Dacia Spring and everyone kept quoting December lead times. Got in touch with Wilsons Dacia Team instead and the whole experience w... Mehr ansehen
Unternehmen hat geantwortet
Mike Barton was a great salesman, we went to view a Hyundai. He was very knowledgeable about the car, informed us of the history and providing evidence, taking the car on a test drive on a route that... Mehr ansehen
Unternehmen hat geantwortet
We went to Wilson’s thinking they were a Fiat dealer (implied by various websites) They are not.No Fiat reception.No new Fiats.We found a salesman who said they had some Fiats scattered around the var... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Wilsons Epsom is one of the UK's largest family-owned new and used car dealerships, proudly serving customers across Surrey, London, Sussex, Kent and the South East for over 120 years. Based in Epsom, we offer an extensive selection of new cars, approved used cars, electric vehicles (EVs), hybrid cars and commercial vehicles from many of the world's leading automotive brands. We proudly represent new car sales for Chery, Citroen, Dacia, Hyundai, Leapmotor, MG, Peugeot, Renault and Vauxhall. Whether you're looking to buy a new car, find a quality used car, arrange flexible car finance, part exchange your current vehicle or book a vehicle service, our experienced team is committed to making every stage of your journey straightforward, transparent and enjoyable. Our state-of-the-art dealership provides manufacturer-approved servicing, MOT testing, genuine parts and vehicle repairs carried out by trained technicians using the latest diagnostic equipment. From routine maintenance to aftersales support, we're dedicated to helping keep your vehicle performing at its best. At Wilsons Epsom, customer satisfaction is at the heart of everything we do. We believe in honest advice, competitive pricing and exceptional service, which is why we value every customer review. Your feedback helps us continually improve and ensures we deliver the high standards our customers expect. If you've recently purchased a car, visited our showroom or used our servicing, MOT or repair facilities, we'd love to hear about your experience. Your Trustpilot review not only helps us improve but also helps future customers choose a trusted car dealership with confidence. Why choose Wilsons Epsom? - One of the UK's largest family-owned car dealerships. - Over 120 years of automotive experience Wide range of new and approved used cars Electric, hybrid, petrol and diesel vehicles available. - Competitive car finance and part exchange options. - Manufacturer-approved servicing, MOTs and repairs. - Friendly, knowledgeable and customer-focused team. - Conveniently located in Epsom, Surrey, serving customers across London and the South East. Thank you for choosing Wilsons Epsom. We appreciate every review and look forward to welcoming you again.
Kontaktinformationen
Kiln Lane, KT17 1DH, Epsom, Vereinigtes Königreich
- +441372736000
- marketingdept@wilsons.co.uk
- www.wilsons.co.uk
4,6
Hervorragend
2169 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Once again let down by Wilsons...this…
Once again let down by Wilsons...this time by Chris MG sales manager ordering the wrong part, 3 times now trying to get them to replace a part
Crap service of the highest level....
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wilsons Epsom
Hi Dawn, we are sorry to hear about your recent experience at our dealership. So that we can look into this further for you, I am going to kindly submit a 'Request Information' so that we can obtain your full details. Many thanks, Wilsons
Amazing Purchase of 1st EV!
We have purchased our first EV with the help of Daniel Moreira, who was super informative and guided us through the whole journey. Thank you very much Daniel, you were superb! Highly recommended!
1. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wilsons Epsom
Hi Pedro, thank you for taking the time to leave us your 5-star review. We are delighted to hear about your recent experience at our showroom and the service that you received from Daniel, we will make sure that we share your very kind praise with him. Thank you for choosing WIlsons, if we can be of any further assistance then please do let us know. Best wishes, Wilsons
Warm and well explanatory from the…
Warm and well explanatory from the reception through to the acquisition.
Something that started as a test drive happened to just be a buy out. Thank you Mike and his team 😁😁
1. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wilsons Epsom
Hi Eric, thank you for taking the time to leave us your 5-star review. We are delighted to hear about your recent experience at our dealership and the service that you have received from Mike and the team - we will make sure that we share your praise with them. If we can be of any further assistance, then please let us know. Best wishes, Wilsons
Super professional service
We were served by Daniel M when looking for our EV car. He was very professional and helpful!
1. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wilsons Epsom
Hi Inês, thank you for taking the time to leave us your 5-star review. We are very happy to hear about the service that you recevied from Daniel, we will make sure that we share your praise with him. If we can be of any further assistance, then please let us know. Best wishes, Wilsons
Excellent service at Wilsons.
We bought a new Vauxhall Corsa here today. The Wilsons Sales Executive was Mr Harry Hope who was friendly professional and very competent. Luckily for us we'd gone for a particular car in a particular colour and they had one in the showroom. We had an Adam with some problems to trade in. The process took 10 days or so because we'd lost the V5 but if we'd had it we could've done it quicker I'm sure. Harry kept in touch with us daily and once our ducks were lined up he gave us an appointment to go down, finish the paperwork and drive away in less than an hour. Fantastic, such good service and a lovely car.
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Wilsons Epsom
Hi Steven, thank you for taking the time to leave us your 5-star review. We are delighted to hear about your recent experience at our dealership and the service that you received from Harry, we will make sure that we share your praise with him. Thank you for choosing Wilsons and if we can be of any further assistance, then please let us know. Best wishes, Wilsons
Henry was an awesome and proactive and…
Henry was an awesome and proactive and customer focused and went over and above with his finance team Alex and Ryan were very cooperative and phenomenal thank you so much we are very happy with the car. Thank you Henry with your patience.
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Wilsons Epsom
Hi, thank you for taking the time to leave us your review. If we can be of any further assistance, please let us know. Best wishes, Wilsons
Matthew was exceptional
Matthew was exceptional in how he dealt with my daughter buying her car. No pressure whatsoever along with being professional and courteous. One of the best car sales people I've ever come across in my 30 years of buying 15 cars.
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Wilsons Epsom
Hi, thank you for taking the time to leave us your review. If we can be of any further assistance, please let us know. Best wishes, Wilsons
We had excellent service from Mick.
We had excellent service from Mick.
He was so patient and helpful. After several unsuccessful trips to various used car showrooms with no joy, Mick helped my husband and I find just what we were looking for.
Mick is extremely knowledgeable and clearly a credit to Wilsons of Epsom.
I do hope Wilsons rethink letting staff resume the option to pay and use the electric charges for their own vehicles
It seems to make sense to help your employees.
26. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Wilsons Epsom
Hi there, thank you for taking the time to leave us your review. If we can be of any further assistance, please let us know. Best wishes, Wilsons
Brilliant customer service from Sam and…
Brilliant customer service from Sam and Olly. Explained everything perfectly and made the whole process appear simple and pain free. Many thanks for their support.
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Wilsons Epsom
Hi there, thank you for taking the time to leave us your review. If we can be of any further assistance, please let us know. Best wishes, Wilsons
Met today with HARRY H for an informal…
Met today with HARRY H for an informal chat about finding a car for our Grand daughter who is nearly 17 and buying her first car.
He was super helpful, guided us through a few different options nd think it really helped her clarify which car she needs to concentrate on.
Many thanks for all his help.
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Wilsons Epsom
Hi Sandy, thank you so much for taking the time to leave such a wonderful review. We're delighted to hear that Harry was able to provide such a helpful and informative experience while helping your granddaughter explore her first car options. Buying a first car is an exciting milestone, and it's great to know Harry took the time to guide you through the different choices and help her feel more confident about what will suit her best.
We'll be sure to pass on your kind words to Harry – he'll be thrilled to hear your feedback. We wish your granddaughter all the best with finding the perfect first car, and we look forward to welcoming you back to Wilsons Epsom when you're ready. Best wishes, Wilsons
Excellent service
Excellent service, very supportive all way through for the purchase of new vehicle and parts exchange .
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Wilsons Epsom
Hi Jay, thank you for taking the time to leave us your 5-star review. We are very happy to hear about your recent experience at our dealership and that you found the team to be very supportive, we will make sure that we share your praise with them. If we can be of any further assistance, then please let us know. Best wishes, Wilsons
Very smooth process
Very smooth process, and Henry was extremely kind and helpful the whole time.
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Wilsons Epsom
Hi Nicolas, thank you for taking the time to leave us your 5-star review. We are delighted to hear about the service that you received from Henry, we will make sure that we share your praise with him. Thank you for choosing Wilsons and if we can be of any further assistance, then please let us know. Best wishes, Wilsons
Henry was very helpful and…
Henry was very helpful and knowledgeable helping me find the right car. Lovely to see Harry as well😍
26. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Wilsons Epsom
Hi Becky, thank you for taking the time to leave us your 5-star review. We are delighted to hear about your recent experience at our dealership and will make sure that we pass your praise across to both Henry and Harry. Thank you for choosing Wilsons, if we can be of any further assistance, then please let us know. Best wishes, Wilsons
amazing service
matthew was amazing let the me take my time choosing between cars and didn’t rush me at all! amazing customer service and would go to him again.
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Wilsons Epsom
Hi Rena, thank you for taking the time to leave us your 5-star review. We are deligted to hear about the service that you received from Matthew, we will make sure that we share your praise with him. If we can be of any further assistance, then please let us know. Best wishes, Wilsons
Was helped by mick to help secure a new…
Was helped by mick to help secure a new vehicle and the service I received was excellent
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Wilsons Epsom
Hi Oliver, thank you for taking the time to leave us your excellent 5-star review. We are delighted to hear about the service that you received from Mick, we will be sure to share your praise with him. Thank you for choosing WIlsons and we hope that you enjoy your new car for a long time to come. Best wishes, Wilsons
Subah was amazing he really listened to…
Subah was amazing he really listened to what out needs where and our price range, friendly and very accommodating. Excellent service
19. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Wilsons Epsom
Hi Toni, thank you for taking the time to leave us your 5-star review. We are very happy to hear about the service that you received from Subah, we will be sure to share your praise with him. Thank you for choosing Wilsons and we hope that you enjoy your car for a long time to come. Best wishes, Wilsons
Byran was excellent
Byran was excellent, efficient and very detailed. Thank you !
18. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Wilsons Epsom
Hi Chantal, thank you for taking the time to leave us your 5-star review. We are delighted to hear about your experience at our dealership and the service that you received from Bryan, we will make sure that we share your praise with him. Thank you for choosing Wilsons, if we can be of any further assistance, then please let us know. Best wishes, Wilsons
Had a great experience with Subah
Had a great experience with Subah, got me in the right car very quickly and delivered a quick and stressfree sale. Many thanks!
18. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Wilsons Epsom
Hi Mr Woods, thank you for taking the time to leave us your 5-star review. We are very happy to hear about your recent experience at our dealership and the service that you received from Subah, we will make sure that we share your kind praise with him. Thank you for choosing Wilsons, if we can be of any further assistance, then please let us know. Best wishes, Wilsons
Henry provided excellent service and…
Henry provided excellent service and was very helpful today. Thank you Henry!
18. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Wilsons Epsom
Hi Ashleigh, thank you for taking the time to leave us your 5-star review. We are delighted to hear about the service that you received from Henry, we will make sure that we share your praise with him. Thank you for choosing Wilsons, if we can be of any further assistance, then please let us know. Best wishes, Wilsons
Wonderful customer service Subah
Wonderful customer service Subah. Perfect car. Thank you
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Wilsons Epsom
Hi Jackie, thank you for taking the time to leave us your 5-star review. We hope that you enjoy your new car for a long time to come. Best wishes and happy motoring, Wilsons
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.