Delivered my new sofa.com furniture, arrived on time on day scheduled. Delivery team were polite and friendly and took great care bringing into property and completing the delivery. Excellent service... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Telephoned me to inform of expected time off arrival. I was working from home and had an important meeting and when I explained this they were so accommodating. They were very quiet delivering and s... Mehr ansehen
Great contact for delivery. Delivery costs very expensive £100 for a desk that isn’t put together. Paid over £2000 for an item it should be made up for you. It’s not ikea !!
From placing order we were continually kept updated about delivery. Arrived within the time window we had been notified and a personal call 30 mins before arrival. Unloaded the box and placed where... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Wincanton is a leading supply chain partner for British business, providing supply chain solutions up and down the country with colleagues working across more than 200 sites. We are great people delivering sustainable supply chain value.
Kontaktinformationen
Methuen Park, SN14 0WT, Chippenham, Vereinigtes Königreich
- For home delivery queries, please send us a message on 07984 370480 or call 01953 886060.
- www.wincanton.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 52 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Fantastic service
Fantastic service. Kept well informed regarding my delivery time. Delivery team were efficient, polite and very helpful. They took good care of my property and my delivery item. Would use again.
Excellent delivery service
Excellent communication in relation to delivery date and time. Service when receiving my furniture was exceptional
Excellent service ⭐️
The service they gave it to me the delivery service team they phone me before hand. Let me know that they are on the way to my house. I really like about that.
Delivery guys called me to let me know…
Delivery guys called me to let me know they were on the way and what time they would be arriving.
Very respectful of the carpets whilst bringing in the boxes. One carried them to the door and the other put shoe protectors on then put the boxes into the required room
Thank you so much 😊
Excellent
Excellent service. The driver team called to say they were 5 mins away and delivered over an hour early. Very happy.
Great Delivery Service
Ordered a bed from DFS and Wincanton were the delivery service. They provided great service when delivering both my bed and matress on separate delivery days. The booking system is very clear and easy to follow. The drivers follow the delivery instructions and it is very easy to contact them through their WhatsApp. Great experiences both times and both items delivered on time with good customer service from the delivery drivers.
Professional outfit
Quick delivery - allowed to chose delivery day - kept upto date with emails - given 2 hour slot . Delivered in time . Extremely professional company unlike a lot of couriers !
Hats off to Jeff and Mark.
Just had Jeff and Mark deliver an outdoor sofa from West Elm. They were excellent. They kept in touch with me before they arrived and arrived when they said they would.
They were polit to me, respectful of my property and proceeded to build the item without fuss then took the packaging away with them.
A fantastic experience.
Great service form a Great Team
Excellent delivery company
Good communication from the delivery guys, they called to confirm their eta within the specified delivery window. Sofas were unpackaged and put in place all very efficient good attention to detail. We’ve had two deliveries from this company and both times they have been superb.
Really Friendly and very helpful
Really Friendly and very helpful, courteous and respectful to the property, amazing customer service
Absolutely faultless employees
Absolutely faultless lads. Even too their shoes off to walk on my new carpets. Were careful not to mark the walls even though I’d told them they were due to be painted. Very polite. Probably the best delivery men I’ve ever had!
Kept upto date regularly on delivery…
Kept upto date regularly on delivery time and the guys were very quick and helpfull.
Carefully brought bed to bedroom,courteous and polite,great set of lads.
Gave notice of arrival time,very careful with furniture took shoes off before entering house.took to room of choice and was very careful with furniture.
Wrong delivery of my mattress
My mattress was delivered to the wrong address by FedEx. After informing your organisation, the 72 hours waiting period for the mattress to be moved is highly disappointing

Antwort von Wincanton
Really happy with the service from the…
Really happy with the service from the delivery men Steven and Mike who delivered my goods from dfs. They delivered my heavy items upstairs to my room of choice.
They also gave me a call 40 mins before arriving with a E.T.A, they were both very friendly. Thank you for being so helpful. You made my day.
Wincanton delivery
Wincanton delivered and assembled a West Elm glass coffee table for us. The service from booking to delivery was swift, courteous and efficient. I would definitely recommend them. 10 out of 10.
Excellent service
Efficient, polite and swift. Even took their shoes off without needing to be asked!
Second awful experience with Wincanton
Second awful experience with Wincanton. They’ve arrived and again can’t come to the house because their 7.5t lorry according to them is ‘too big’. Be prepared for them to not deliver or collect the first time. They’ll be sussing out whether you’re on a bend, the road is too muddy or too wet, the entrance is too small or too wide, there’s leaves on the road or they just can’t be ars*ed to do the job. Not sure how they stay in business and frankly they don’t deserve to be. The worst company I’ve ever had the misfortune to deal with. In future I will always check with a retailer to see who their delivery company is and if it’s Wincanton I won’t buy from them. Sad that reputable companies like Sofa Brands (G Plan, Parker Knoll, Duresta, Lounge Co) use such a dreadful home delivery company like Wincanton!

Antwort von Wincanton
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