WiseDriving Bewertungen 8 113

TrustScore 4 von 5

4,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Brilliant Insurance company. Love the fact the monthly payments comes down throughout the year if driving has been rated high. Also their dashboard is really easy to use and very informative. Their... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Better than previous 'black box' insurance company. the black box is easy to install and the reprots are easy to understand. Have just renewed and am happy to stay another year with Wisedriving rath... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

This is early days as the insurance is just due to start so I can’t comment on the claims side of things, but WiseDriving quote was competitive for a young driver and met all my needs. It was easy to... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Not happy with WiseDriving and feel totally let down by this company. I have payed over £1000 extra to add more miles to my sons insurance and when i called to discuss, they couldn't have cared less... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Versicherungsagentur
  2. Versicherungsmakler
  3. Versicherungsgesellschaft

Über WiseDriving

Vom Unternehmen geschrieben

Get driving.
Get scoring.
Get saving.

At WiseDriving, we provide car insurance that can save you money as well as keep you safe on the roads. Our innovative telematics technology product collects vital information as you drive - including how you accelerate and brake, as well as the speed you travel and your travel times. With this we give you the opportunity to earn reduced premiums through safe driving

Get a quote with us and see how much you could save with a telematics car insurance policy with WiseDriving - wisedriving.com

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HELP CENTRE

Kontaktinformationen

4,0

Gut

TrustScore 4 von 5

8113 Bewertungen

5 Sterne
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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Awful!!! …

Do not use absolutely shocking how they're taking advantage of people and young drivers. Cancelled after 2 weeks, paid £141 initially then a further £159 after I cancelled to then be billed a further £150 fee and £75 cancellation!

24. April 2025
Bewertung ohne vorherige Einladung
WiseDriving-Logo

Antwort von WiseDriving

Hi Sarah,

Thanks for taking time out of your day to provide us with your feedback. We do take our customers queries seriously, so if you’d like to send us a private response with your policy number, full address and date of birth to reviews@wisedriving.com, we would be happy to answer your questions.

Thanks,
Kathryn

Bewertet mit 5 von 5 Sternen

Thank you,good experience

Thank you,good experience

10. April 2025
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Antwort von WiseDriving

Hi,

Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us!

Kind regards,
Angela

Bewertet mit 4 von 5 Sternen

Reliable

Reliable, quick decision

13. April 2025
WiseDriving-Logo

Antwort von WiseDriving

Hi,

Thanks for your feedback! We’re glad to hear you’ve enjoyed your experience with WiseDriving so far. If there is anything you feel we can do better for you, please let us know.

Many thanks,
Adam

Bewertet mit 2 von 5 Sternen

I have good experience in my 1st year

I have good experience in my 1st year. But this year is worse. My insurance has gone up due to unknown claim which still pending and not sorted. I don't even know where that came from. I have been chasing up for almost a month but still not sorted. I am even thinking of moving to another insurance. My insurance gonne up from 75 pounds to 198. It's not even not my mistake. Insurance is taking very long to sort out my issue.

8. April 2025
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Antwort von WiseDriving

Hi Arsalan,

We’d like to apologise for your recent experience and are sorry to hear you were less than satisfied with the service. We would like to look into this further for you. If you would like to send us a private response with your policy number, full address and date of birth to reviews@wisedriving.com, we will be happy to investigate further.

Thanks,
Kathryn

Bewertet mit 5 von 5 Sternen

The customer service

The customer service

11. April 2025
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Antwort von WiseDriving

Hi Janet,

Thanks for such a great review. We work hard to offer the best service possible for our customers, so we’re very happy to see this reflected in your feedback.

Kind regards,
Angela

Bewertet mit 5 von 5 Sternen

Had no issues with these really quick…

Had no issues with these really quick and easy process great insurance company

8. April 2025
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Antwort von WiseDriving

Hi Calvin,

Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us.

Kind regards,
Angela

Bewertet mit 1 von 5 Sternen

First time driver lured by cheaper prices... met with incompetence and contradictory policy information. Relieved that I cancelled.

I took out a policy with this company with a black box. I was informed by the customer service advisor I would have 14 days from purchase of policy to install the black box device (even though my policy would not start for another week). After finding this quite odd, I decided to proceed.

After receiving my confirmation email the next day, the text then noted I had 7 days to install the black box. I called two more customer service advisors, who then doubled down and said it was definitely 14 days and they would make a note on my file to ensure I was covered. 7 days pass, I still have not received my black box and I start receiving threatening emails about policy cancellation due to failure to install the black box within the time stated in the "terms and conditions" (nowhere to be found). I call again, now for the 4th time, and am informed that it is in fact 7 days and they have no idea where my black box is.

After repeatedly receiving contradictory information, I lost faith in the policy and have decided to cancel - I have been informed I will receive confirmation of cancellation and notification of refund - so far I have received neither. I feel really let down and upset, as a first time driver this has really rocked my confidence in the industry.

3. April 2025
Bewertung ohne vorherige Einladung
WiseDriving-Logo

Antwort von WiseDriving

Thanks for taking time out of your day to provide us with your feedback. We do take our customers queries seriously, so if you’d like to send us a private response with your policy number, full address and date of birth to reviews@wisedriving.com, we would be happy to answer your questions.

Thanks,
Holly

Bewertet mit 5 von 5 Sternen

The policy is great/ black…

The policy is great and like the black box

2. April 2025
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Antwort von WiseDriving

Hi,

Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you.

Many thanks,
Adam

Bewertet mit 5 von 5 Sternen

Easy and straightforward to use

Easy and straightforward to use

31. März 2025
WiseDriving-Logo

Antwort von WiseDriving

Hi,

Thanks for your feedback – we’re glad to hear you’ve enjoyed your experience with WiseDriving so far!

Many thanks,
Adam

Bewertet mit 4 von 5 Sternen

Very easy to complete with no fuss

Very easy to complete with no fuss, done in less than 20 minutes.

1. April 2025
WiseDriving-Logo

Antwort von WiseDriving

Hi,

Thanks for your feedback! We’re glad to hear you’ve enjoyed your experience with WiseDriving so far. If there is anything you feel we can do better for you, please let us know.

Many thanks,
Adam

Bewertet mit 1 von 5 Sternen

AWFUL DO NOT USE

Shocking customer service
Mis leading small print and contract
I have been charged an extortionate amount to leave through no fault of my own and they wanted to direct me down the route of debt collection immediately.
DO NOT USE

27. März 2025
Bewertung ohne vorherige Einladung
WiseDriving-Logo

Antwort von WiseDriving

We do apologise for your negative experience with us. We’d like to look into this further for you: if you would be happy to send us a private reply with your policy number, full address and date of birth to reviews@wisedriving.com, we can investigate further.

Thanks,
Holly

Bewertet mit 1 von 5 Sternen

AVOID LIKE THE PLAGUE

where do i even start. insurance company was a nightmare from the get go. first to install my black box which was difficult and had to damage my battery cover to get in at it then for them to call me and say it wasn’t working. where i provided proof they still said that my insurance would be getting cancelled then for me to phone a few days later for them to tell me it was a technical issue on their side and everything is fine but somehow that was my fault.
then go on a few months everything is fine. to get a call at work saying my black box wasn’t working and to send in pictures but apparently wasn’t working for weeks and no notice..anyway taken pictures which they claimed weren’t good enough and threatened to cancel me. i don’t know how they expect a girl of 20 years to have mechanical knowledge as if they listen to numerous calls they will hear that many times i claim i can’t get into the battery as it has a hard plastic cover. i decided a few days later that enough was enough as i was stressed and upset over it to cancel and go elsewhere and honestly never been happier.

also recently got a bill through with my outstanding balance they have an absolute cheek i am truly disgusted

25. März 2025
Bewertung ohne vorherige Einladung
WiseDriving-Logo

Antwort von WiseDriving

Hi Natalie,

We do apologise that you’re disappointed with the experience you have had with us, and would like the chance to answer any queries you have. Please feel free to send us a private reply with your policy number, full address and date of birth to reviews@wisedriving.com, so we can go over this with you.

Thanks,
Kathryn

Bewertet mit 4 von 5 Sternen

Good and fast response.

My experience was great because their response is top notch my black box stopped working and I called them they told me what to do on the phone go through with me step by step still it didn't work before you know in 2 days time I received a new box you put your customers first that's a welldone for me.

20. März 2025
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Antwort von WiseDriving

Hi Samantha,

Thank you for choosing WiseDriving and leaving a lovely review. We’re happy you’ve enjoyed your experience with us, we take pride in offering a great level of service to our customers. We’re glad you feel we’ve been able to provide this for you.

Thanks,
Kathryn

Bewertet mit 5 von 5 Sternen

Since being with wisedriving I’ve had…

Since being with wisedriving I’ve had very good experience with them, helpful and good communication

20. März 2025
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Antwort von WiseDriving

Hi Martin,

Thank you for your kind words - we’re glad your experience with WiseDriving has been great. We look forward to continuing to provide you with this level of service.

Many Thanks,
Kathryn

Bewertet mit 5 von 5 Sternen

Very helpful easy to connect

Very helpful easy to connect

14. März 2025
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Antwort von WiseDriving

Hi,

Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us!

Kind regards,
Angela

Bewertet mit 5 von 5 Sternen

Lower price this year

Lower price this year very happy

18. März 2025
WiseDriving-Logo

Antwort von WiseDriving

Hi Pauline,

Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you.

Kind regards,
Angela

Bewertet mit 5 von 5 Sternen

Great communication and insetive to…

Great communication and insetive to lower insurence with monthly driving score

14. März 2025
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Antwort von WiseDriving

Hi Louise,

We’re so glad you’ve enjoyed the experience you have had with Wisedriving. Thanks for taking the time to give us your feedback – it’s very much appreciated.

Kind regards,
Angela

Bewertet mit 1 von 5 Sternen

Cancelled my insurance after just…

Cancelled my insurance after just renewing didn’t give me a reason

21. Jänner 2025
WiseDriving-Logo

Antwort von WiseDriving

Hi,

Thank you for taking the time to leave us a review. We do apologise that you’re disappointed with the experience you have had with us. I can see that we did speak to you to discuss the cancellation of your policy. Should you require any further information, please feel free to send us a private reply with your policy number, full address and date of birth to reviews@wisedriving.com, so we can go over this with you.

Many thanks,
Lauren

Bewertet mit 1 von 5 Sternen

The application with which you can…

The application with which you can theoretically terminate the policy is practically unusable (it only creates problems). The chat is at such a level that it is practically useless.

6. März 2025
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Antwort von WiseDriving

Hi Adam,

We’re sorry to hear this; we always try to provide the best experience possible for our customers. If you could send us a private message with your policy number, full address and date of birth to reviews@wisedriving.com, we can discuss this with you further.

Many thanks,
Lauren

So funktioniert Trustpilot

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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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