Brilliant Insurance company. Love the fact the monthly payments comes down throughout the year if driving has been rated high. Also their dashboard is really easy to use and very informative. Their... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Not happy with WiseDriving and feel totally let down by this company. I have payed over £1000 extra to add more miles to my sons insurance and when i called to discuss, they couldn't have cared less... Mehr ansehen
Unternehmen hat geantwortet
Better than previous 'black box' insurance company. the black box is easy to install and the reprots are easy to understand. Have just renewed and am happy to stay another year with Wisedriving rath... Mehr ansehen
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This is early days as the insurance is just due to start so I can’t comment on the claims side of things, but WiseDriving quote was competitive for a young driver and met all my needs. It was easy to... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über WiseDriving
Vom Unternehmen geschrieben
Get driving.
Get scoring.
Get saving.
At WiseDriving, we provide car insurance that can save you money as well as keep you safe on the roads. Our innovative telematics technology product collects vital information as you drive - including how you accelerate and brake, as well as the speed you travel and your travel times. With this we give you the opportunity to earn reduced premiums through safe driving
Get a quote with us and see how much you could save with a telematics car insurance policy with WiseDriving - wisedriving.com
GET A QUOTEHELP CENTRE
Kontaktinformationen
iGO4 House, Staniland Way, Peterborough, PE4 6JT, Peterborough, Vereinigtes Königreich
- contact@wisedriving.com
- www.wisedriving.com
3,9
Gut
8113 Bewertungen
Bittet Kunden um Bewertungen
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So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Friendly services
12. Mai 2026
Antwort von WiseDriving
Thank you very much for taking the time to share your kind words about our services. We are delighted to hear that you found our service friendly.
If you have any questions or queries regarding your policy, please do not hesitate to get in touch.
Kind regards,
Darren @ Wisedriving
Brilliant Insurance company
Brilliant Insurance company. Love the fact the monthly payments comes down throughout the year if driving has been rated high. Also their dashboard is really easy to use and very informative. Their blackbox device is reliable compared to other insurers and have had no issues with it.
Have renewed with them again this year as their yearly quote is cheaper which is rare nowadays.
Keep up the great service
12. Mai 2026
Antwort von WiseDriving
Thank you for taking the time to share your positive experience. We're delighted that the decreasing monthly payments and easy-to-use dashboard have been helpful for you. It's great to hear that the blackbox device has been reliable and that our yearly quote remains competitive.
If you have any queries or questions regarding your policy, feel free to contact us.
Kind regards,
Darren @ Wisedriving
I’m utterly disgusted to see that my…
I’m utterly disgusted to see that my insurance premium has increased this year, especially considering this will be my third year with your company. Last year, my premium was reduced compared to the previous year, yet now it has suddenly increased again without any clear justification.
As a loyal customer who has stayed with you for several years, I expected better treatment and more consistency in pricing. Instead, I feel penalised for renewing my policy.
4. Mai 2026
Antwort von WiseDriving
Thank you for reaching out and sharing your concerns regarding the recent increase in your insurance premium. I completely understand how frustrating it can be to see your premium rise after previous reductions, especially as a loyal customer with us for the past three years.
Please know that we value your continued trust and commitment to Wise Driving, and we strive to provide consistent and fair pricing for all our customers. Premiums can fluctuate due to a variety of factors including changes in market conditions, claims history, and underwriting criteria. However, I completely appreciate your desire for clear and transparent explanations.
If you would like to send us an email with your policy number, full address and date of birth to contact@wisedriving.com, we can discuss this further with you.
Kind regards,
Michelle @ Wise Driving
Not happy with WiseDriving and feel…
Not happy with WiseDriving and feel totally let down by this company. I have payed over £1000 extra to add more miles to my sons insurance and when i called to discuss, they couldn't have cared less.
Now to top it off they are cancelling the policy for removal of black box , yet it hasn't been removed and the mileage shows this when you log in .
So 11 months in and nearly £4000 down . He wont even get a years NCD even though his driving score is on excellent .
2. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von WiseDriving
Thank you for reaching out and sharing your concerns regarding your son's Wisedriving policy. I am very sorry to hear about the difficulties you have experienced, especially with the additional mileage costs and the issue surrounding the black box removal.
Please be assured that we take your feedback seriously. If you could send us an email with your policy number, full address and date of birth to contact@wisedriving.com we can look into this further for you.
Kind regards,
Michelle @ Wisedriving
good service
27. April 2026
Antwort von WiseDriving
Thank you very much for your kind words and positive feedback about our service. We're delighted to hear that you had a good experience with us.
If you need any further assistance or have any questions, please don't hesitate to reach out to us.
Kind regards,
Chris @ Wisedriving
Antwort von WiseDriving
Thank you for your positive feedback! We're thrilled to hear you’re happy with the price and service you received. It’s always our aim to provide the best experience possible.
If there’s anything else we can help you with regarding your policy, just let us know.
Kind regards,
Darren @ Wisedriving
Antwort von WiseDriving
Thanks for your message! Absolutely, Wisedriving allows you to monitor and track your driving skills easily. It gives you helpful feedback to improve your driving experience.
If you have any questions or need assistance, feel free to reach out.
Kind regards,
Darren @ Wisedriving
Easy to follow easy to buy.
10. April 2026
Antwort von WiseDriving
Thank you so much for your kind words! We're delighted to hear that you found the process easy to follow and purchase. If you ever need any further assistance, feel free to reach out.
Kind regards,
Michelle @ WiseDriving
I was given money back over £100 as I…
I was given money back over £100 as I recall for driving well and having a high score. Was a really nice surprise.
9. April 2026
Antwort von WiseDriving
Thank you for sharing your experience with us! We're delighted to hear that you received a surprise refund for your excellent driving and high score. We always aim to reward safe drivers like you.
If there's anything else we can assist you with, please don't hesitate to reach out.
Kind regards,
Michelle @ Wisedriving
"Excellent service and great rates!"
Great experience! Competitive rates and a very easy-to-use app. Switching was seamless. Definitely recommended for car insurance.
6. April 2026
Antwort von WiseDriving
Thank you so much for your wonderful feedback! We're delighted to hear that you found our rates competitive and our app easy to use. It’s great to know that your switch was seamless. We truly appreciate your recommendation and look forward to continuing to provide you with excellent service.
Kind regards,
Chris @ Wisedriving
I haven’t had any issues in 7 years I…
I haven’t had any issues in 7 years I am so grateful
2. April 2026
Antwort von WiseDriving
Thank you so much for your kind words.
We're delighted to hear that you've had a smooth and trouble-free experience with us over the past seven years. Your loyalty means a lot to us, and we're always here to support you whenever you need.
Kind regards
Chelsea @ Wise Driving
Best insurance company I ever worked…
Best insurance company I ever worked with keep up the good job WiseDriving
20. März 2026
Antwort von WiseDriving
Thank you so much for your kind words and positive feedback! We're thrilled to hear that we have been the best insurance company you've worked with. Your support means a lot to us, and we are committed to continuing to provide you with excellent service.
If you ever need any assistance, please don't hesitate to reach out.
Kind regards,
Michelle @ WiseDriving
Antwort von WiseDriving
Thank you so much for your kind words! We're delighted to hear that you enjoyed both our pricing and service. At Wisedriving, we strive to provide the best experience for our customers, and your positive feedback means a lot to us.
If you ever need any further assistance with your insurance or have any questions, please don't hesitate to reach out.
Kind regards,
Michelle @ Wisedriving
My car was written off when it was…
My car was written off when it was parked at my daughter's,this was on the 5th of December 2025,still to this day I haven't been paid out for it,yet I paid my premiums,tried to complain but no joy,they took the car cos they deemed it a write off beginning of march 2026,not in a position to just lose a car and replace it,every time I try to get hold of someone due to paying my premiums and you expect a service but I'm left no money and no car,they might reply to this but they won't reply to me on phone yes you replied but not with action has I've sent my a email to email given,just after me renewing while no money no car neither why would I need car insurance when I've been left without car or pay out
5. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von WiseDriving
Thank you for reaching out and sharing your concerns. I’m very sorry to hear about the frustration and difficulty you’ve experienced regarding your claim and the delay in your payout following your car being written off.
We take all the feedback we receive seriously and would like to offer our apologies for the experience you’ve had. Please send us an email with your policy number, full address and date of birth to Contact@wisedriving.com, and we can look into this for you.
Kind regards,
Chris @ Wisedriving
Stay well clear of this car insurance…
Stay well clear of this car insurance company taken two days to answer the phone and cancelling peoples insurance saying there black box was removed out the car what a load of rubbish when it wasn’t
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von WiseDriving
Thank you for sharing your feedback. We’re sorry to hear about the difficulties you’ve experienced with your insurance and the delay in getting through to us.
If you would like to send us an email with your policy number, full address and date of birth to contact@wisedriving.com, we can discuss this further with you.
Kind regards,
Michelle @ Wisedriving
Great service
5. März 2026
Antwort von WiseDriving
Thank you so much for your kind words and for taking the time to share your positive experience with Wisedriving. We’re delighted to hear you received great service.
If there’s anything else you need or any way we can assist you further, please don’t hesitate to get in touch.
Kind regards,
Michelle @ Wisedriving
Fantastic service reliable and…
Fantastic service reliable and sustainable clear communication unfortunately I forgot his name .
9. Dezember 2025
Antwort von WiseDriving
Thank you so much for your kind words! We're delighted to hear that you found our service fantastic, reliable, and sustainable with clear communication. We're sorry you forgot the name of the person who assisted you, but please know that our whole team at Wisedriving is here to support you.
If you ever need further assistance, don't hesitate to reach out to us.
Kind regards,
Michelle @ Wisedriving
Excellent service
Excellent service, price has gone down three times in a year. Great staff always helpful and understanding.
22. Februar 2026
Antwort von WiseDriving
Thank you so much for your wonderful feedback! We're thrilled to hear that you've experienced great service and that our pricing has been competitive over the past year. Our team at Wisedriving always strives to be helpful and understanding, so your kind words mean a lot to us.
If you ever need any assistance in the future, please don't hesitate to reach out. We appreciate you choosing us and look forward to continuing to support you.
Kind regards,
Michelle @ Wisedriving
Antwort von WiseDriving
Thank you for your feedback! We're delighted to hear that you find the interface and dashboard for the driving score easy to use. At Wisedriving, we strive to make your experience as smooth and helpful as possible.
If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Michelle @ Wisedriving
Avoid Wisedriving – Poor Transparency and Credit File Damage
I strongly advise caution with Wisedriving.
My daughter had a policy with Wisedriving, that I paid monthly. In December she changed her car and what appeared to be her final payment was taken. Her new insurance was arranged elsewhere.
Months later, a debt collection agency (CARS UK) contacted us claiming £128.36 was owed. I never spoke directly with Wisedriving — only with the debt collectors — and despite repeated requests, no proper written breakdown or explanation was ever provided. Only after formal authorisation for me to act on my daughter’s behalf could I discuss it, yet the details remained vague.
The matter was escalated to debt collection and adversely affected my daughter’s credit file before any clear explanation was given. Wisedriving’s lack of transparency here is unacceptable and falls short of FCA principles requiring firms to treat customers fairly and provide clear, timely information, especially regarding cancellation fees or alleged outstanding balances.
Only after payment to the debt collection agency was it revealed verbally that £75 related to a cancellation fee and the remainder was supposedly an outstanding balance — information that should have been clearly communicated before escalating to collections or damaging a credit record.
If you are a customer, document everything and consider escalating complaints to the Financial Ombudsman Service or the Financial Conduct Authority.
Based on this experience, I would strongly caution anyone from using Wisedriving due to their lack of accountability, poor transparency, and unnecessary credit file impact.
19. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von WiseDriving
Thank you for sharing your experience regarding the policy your daughter held with us. I’m sorry to hear about the difficulties she has encountered with the debt collection and the lack of clear communication.
We would like to extend our apologies concerning the issues you’ve had. If you would like to send us an email with your policy number, full address and date of birth to contact@wisedriving.com, we can discuss this further with you.
Kind regards,
Michelle @ Wisedriving
So funktioniert Trustpilot
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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
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