Product - Supremo Royal Luxury LVT Smoked Nature Good - Quality, click fit system, colour and surface finish. Bad - Too many "defect" features and upon opening the 1st pack, there were 5 identical p... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Maria was incredibly helpful and friendly when we ordered our flooring. She guided us through placing the order online and made the whole process easy and straightforward. We really appreciated her su... Mehr ansehen
Unternehmen hat geantwortet
Lovely people to deal with. The team at Wood and Beyond are helpful, knowledgeable lovely people who are a different league to some of the chain shops we went into. They are an independent family busi... Mehr ansehen
Unternehmen hat geantwortet
Wood and beyond have been really helpful in advising us on our order and choosing our flooring. Samples were much better quality than other ones we had! We also required delivery at short notice and t... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Wood and Beyond are importers and specialist suppliers of high quality hardwood products ranging from solid hardwood floors, engineered hardwood floors to decking boards and wooden worktops. The products you see on the site are all in stock and ready for immediate delivery. The hardwood is sourced straight from the manufacturer and by marketing directly online, we are able to offer premium products at the most competitive prices. For those looking for hardwood flooring, we offer solid wood which is made from one piece of hardwood timber such as oak and engineered wood which is made from a three layer core of hardwood together with plywood and a top layer of hardwood veneer. There is also a vast choice of wooden worktops such as oak, walnut, iroko and decking. Finally, we also offer useful how-to guides, from hardwood flooring installation to tips for maintaining your worktop.
Kontaktinformationen
877 Finchley road, NW11 8RR, LONDON
- 02038690900
- info@woodandbeyond.com
- www.woodandbeyond.com
4,7
Hervorragend
6477 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 90 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Customer service was excellent.So nice…
Customer service was excellent.So nice to be able to talk to Rita on the the phone who was helpful and answered all my questions.
17. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Amazing service
Amazing service! Natalia was incredibly helpful throughout the entire process, from choosing the right product to delivery. I’m extremely happy with the service and overall experience. Thank you!
17. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
There's nothing beyond Wood and Beyond
I've used Wood and Beyond a couple of times in last 15 years for engineered wood flooring and been very satisfied with everything from range, value, contact and customer service and delivery. Have just ordered Dasso bamboo decking this year for installation next couple months, will plan to update my review with my experience of this product in due course, after some hard work and trying to remember measuring twice, cutting once, etc 😁
17. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.
I found the customer service when…
I found the customer service when placing my order to be very knowledgeable and helpful, I spoke to Natalia a couple of times and she helped guide me to making the choice for my flooring. A really good service so far!
16. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Excellent company to deal with
I have been dealing with wood and beyond for many years I've always found their service, delivery and products beyond exceptional. Staff are especially kind and understanding along with knowing their products extremely well.
Thank you once again who would and beyond for always going but one step beyond.
15. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
Antwort von Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Excellent support
Excellent support, beautiful floor and great discounts that you can save just by paying deposit. Love it!
5. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.
Hade a very help experienced agent …
Hade a very help experienced agent good customer service and good quality Materials and price
9. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Woodandbeyond
We truly appreciate your kind review and feedback.
Antwort von Woodandbeyond
Thank you for taking the time to leave us your review.
I recently visited the store to…Golders Green, London
I recently visited the store to purchase wood flooring and had the pleasure of being assisted by Maria. She was incredibly friendly, knowledgeable, and patient throughout the entire process.
Maria took the time to understand what I was looking for, explained the different flooring options clearly, and offered helpful advice without any pressure. Her attention to detail and excellent customer service made the experience enjoyable and stress-free.
Thanks to her guidance, I found the perfect flooring for my home. Maria is a real credit to the team, and I would highly recommend both her and the store to anyone looking for quality flooring and outstanding service.
Thank you, Maria!
7. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
There are really good floors with…
There are really good floors with budget friendly options
6. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory.
Great service from Wood and Beyond
Great selection of floors to view and samples to take away. Clear and helpful customer service and guidance on best product to buy.
8. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
Cheuk delivered a great service at…
Cheuk delivered a great service at guiding me through my order.
8. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Very good customer services!!
Very good customer services!!
4. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Woodandbeyond
Thank you for your positive feedback.
Terrible quality and customer service
Terrible quality and customer service. Initially had issues with delivery due to the fact that the address had been put on the label incorrectly. The company refused to accept any blame and charged for redelivery despite the fact that what they had put on the address label was incorrect. We then did not unwrap the table top for some time due to our kitchen not being ready only to find significant damage. Unsurprisingly again the company are unwilling to take any responsibility or offer any kind of resolution due to the fact that too much time has passed. The majority of this damage could not have happened in transit so clearly they are sending out damaged products despite claiming to undertake quality control on all orders!
4. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Woodandbeyond
We are sorry that you feel this way. While we appreciate your frustration, we would like to clarify that the damage was first reported approximately 7 months after delivery. As the tabletop had remained in the customer's possession for such a significant period, neither we nor the supplier were able to determine when or how the damage occurred, or verify the condition of the item at the time of delivery.
We fully stand behind the quality of our products and take any reports of damage seriously. However, for us to investigate and offer an appropriate resolution, issues must be reported within a reasonable timeframe after receipt. Unfortunately, after 7 months, this is no longer possible.
We regret that the experience did not meet your expectations, but our decision was based solely on the length of time that had elapsed since delivery rather than a refusal to take responsibility for a verified fault.
Beware of fake reviews
This company provides damaged products and their staff are useless at resolving these issues.
They provide kickbacks for positive reviews so beware of the ‘recommendations’.
4. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Excellent customer service
Excellent customer service - helped with matching products and very flexible re collection / delivery options. Would recommend
3. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Antwort von Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
everything good
1. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Woodandbeyond
Thank you for your feedback. We’re pleased to hear you found the process straightforward, and we appreciate you taking the time to leave a review.
Antwort von Woodandbeyond
Thank you for your feedback. We’re pleased to hear you found the process straightforward, and we appreciate you taking the time to leave a review.
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