Yorkshire Caravans & Motorhomes Bewertungen 

729
•
TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Visited yorkshire caravans for Motorhome awning advice. We were lucky enough to meet Dave in the Awning department, he assisted us to pick the perfect awning for our motorhome and our needs, full... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I bought my motorhome from here paid a great price for a quality vehicle Nicola Burnell in after sales has been brilliant sorting out my upgrades while I was away. Thanks Nicola and South Yorkshire C... Mehr ansehen

Bewertet mit 1 von 5 Sternen

The locking wheel nut was missing from the vehicle we bought as new, we were informed if we purchased one, we would be reimbursed immediately by the sales team. Still waiting after over 7 days to be c... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We collected a new caravan on Sunday the experience was excellent we were looked after by Dan everything was effortless, the caravan was ready and the paperwork completed once the Handover was done.... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Wohnmobilhändler

Vom Unternehmen geschrieben

Yorkshire Caravans & Motorhomes is the UK’s oldest and largest independent retailer of Caravans, Motorhomes, Awnings & Leisure accessories.


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

729 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 98 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

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4,4

Alle Bewertungen

(729)

521 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

FIVE STAR SERVICE AT YORKSHIRE CARAVANS LEISURE SHOP


🌟🌟🌟🌟🌟LEISURE SHOP
FIVE STAR SERVICE
If you are looking for any accessories for your caravan or motorhome, then look no further than the LEISURE SHOP at Yorkshire Caravans!
Our recent visit was hands-down one of the best retail experiences we’ve had, all thanks to the incredible AMANDA and TONI. From the moment we walked in, their knowledgeable approach and excellent advice guided us exactly to what we needed- nothing is too much trouble.
What blew us away even more was their exceptional care and great customer service in the scorching weather. They went completely above and beyond to look after us, kindly offering us a cold drink and ice lollies to keep us cool while we shopped. It’s those thoughtful, personal touches that you don't find in many places.
Top it all off with excellent competitive pricing, and there is absolutely no reason to go anywhere else. Thank you, AMANDA and TONI—you are an absolute credit to Yorkshire Caravans! We will definitely be back.

10. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

Hi Kathryn,

Thank you for such a fantastic review! We’re so glad to hear you had such a positive experience in our Leisure Shop. Amanda and Toni will be very pleased to know their advice and customer care made such a difference to your visit.

We’ll make sure your kind words are passed on to them both.

Thanks again for your support, and we look forward to welcoming you back soon!

– Yorkshire Caravans & Motorhomes

Bewertet mit 5 von 5 Sternen

Steve contacted me when I was selling…

Steve contacted me when I was selling my motorhome. He made a reasonable offer. After a short call and some exchange of info we agreed a time for someone to check and pick up the van. Ian was very professional did the checks courteously and then took it away. The whole process took less than 2weeks and the price paid was what we agreed.

9. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

Hi Simon,

Thank you for your review. We’re really pleased to hear the whole process was straightforward and everything went smoothly though the process. We’ll make sure your feedback is passed on. Thanks again for choosing Yorkshire Caravans & Motorhomes.

– Yorkshire Caravans & Motorhomes

Bewertet mit 5 von 5 Sternen

Aircon

I phoned their accessories shop yesterday to enquire about a portable Aircon unit for my touring caravan. I spoke to a lady called Amanda who told me they had run out of stock on the brand I wanted, but she came up with an alternative for me. Promising next day delivery and it, I bought it. And less than 24hrs later, the unit has been delivered.
I think she went above and beyond and we are really grateful to her, thankyou.

10. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

Hi John,

Thanks you for the lovely review! We’re really pleased Amanda was able to help and find a suitable alternative for you. We’ll make sure your kind words are passed on to her. We hope the Aircon unit works well for you and thanks again for choosing us.

– Yorkshire Caravans & Motorhomes

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service , good communication, very professional
Would use again

7. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

Hi John,

Thank you very much for the 5-stars, we're really happy that you're pleased with our service!

- Yorkshire Caravans & Motorhomes

Bewertet mit 5 von 5 Sternen

We recently reached out to Stu at the…

We recently reached out to Stu at the parts department for a new swift basecamp hood, our experience with them is outstanding. stu couldn’t do enough to help with sourcing and Evan finding the suited swift badge to go with. The way we were treated will make us a returning customer in future, we’ve already ordered some other things because of our experience.
Thank you,

20. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

Hi Adam,

Thank you for your fantastic review! We're really pleased Stu was able to help you find exactly what you needed. We'll make sure your kind words are passed on to him. Thanks for your support, and we look forward to helping you again in the future!

– Yorkshire Caravans & Motorhomes

Bewertet mit 5 von 5 Sternen

Brilliant experience

We had a brilliant experience with Yorkshire Caravans through every step of the purchase of our new caravan. Debbie explained everything in a friendly way and there was no pressure whatsoever. The handover was brilliant with everything being clearly explained by Richard and Brian for whom nothing seemed to be too much trouble. Altogether outstanding.

30. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

Hi Roger,

Thank you for your wonderful review! We're so pleased to hear you had such a positive experience from start to finish. We'll make sure your kind words are passed on to Debbie, Richard and Brian. We hope you enjoy your new caravan and wish you many happy adventures!

– Yorkshire Caravans & Motorhomes

Bewertet mit 5 von 5 Sternen

Caravan roof corners

I ordered roof corner caps for my Coachman caravan came by post in 3 days in my experience excellent company to deal with will definitely be use them again many thanks Kevin

25. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

Hi Kevin

Thank you for your great review! We're pleased to hear your order arrived quickly and that you were happy with the service. We really appreciate your support and look forward to helping you again in the future.

– Yorkshire Caravans & Motorhomes

Bewertet mit 5 von 5 Sternen

Excellent experience here James is a star.

Excellent experience here we went to buy a sun canopy James was excellent, very good knowledge took time to explain all the options and which ones would be the best fit for us. We bought a fantastic sun canopy at a great price. Thank you James you are a credit to Yorkshire caravans it was a pleasure doing business with you.

4. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

Hi Mr Farrier,

Thank you for your lovely review! We're pleased James was able to help you choose the right sun canopy and explain all the options. We'll make sure your kind words are passed on to him. We hope you enjoy your new canopy, and thanks again for choosing us!

– Yorkshire Caravans & Motorhomes

Bewertet mit 5 von 5 Sternen

Thanks for fast delivery

Thanks for fast delivery 2 days earlier than expected,fitted external temperature sensor and now no annoying faults on Bailey Moho control panel 👍😁

25. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

Hi Mervyn,

Thank you for your great review! We're pleased to hear your order arrived sooner than expected and that everything is now working as it should. Thanks for choosing us, and we hope to help you again in the future!

- Yorkshire Caravans & Motorhomes

Bewertet mit 5 von 5 Sternen

New caravan!

We were made to feel very welcome. Johnny was very good at explaining the process and options on our caravan. No pressure environment.

At handover, Clive took us through the features and settings. He was knowledgable and patient.

We needed a new battery as ours was too tall for an internal battery box and Ellie in sales was exceptional, explaining about the vouchers we had to spend following buying the caravan and saved us 15% on a new battery.

Would highly recommend.

1. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

Hi Nick,

Thank you for your lovely review! We're pleased to hear you felt welcome from the moment you arrived. We'll make sure your kind words are passed on to Johnny, Clive and Ellie. It's great to know the team helped make the whole experience a positive one. Thanks for your recommendation, and we hope you enjoy your new caravan!

– Yorkshire Caravans & Motorhomes

Bewertet mit 1 von 5 Sternen

Avoid this company

Please make sure you have looked everywhere else for your new caravan or motor home instead of buying from these parasites, the have a very unique way of completely ruining buying and picking up your new holiday home you have worked so hard for !!!

28. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

Hi Arthur,

We're sorry to read your review and to hear that your experience didn't meet your expectations. This is certainly not the experience we want any of our customers to have.

We'd really like the opportunity to understand what happened and see if there's anything we can do to help. Please could you email your details to courtney.sheppard@yorkshirecaravans.com so it can be passed to a member of our team to look into your concerns and get in touch.

We hope to hear from you soon.

– Yorkshire Caravans & Motorhomes

Bewertet mit 1 von 5 Sternen

Please avoid this company they lie to you and steal carpets from your van

Please avoid this company, because they lie to you and steal carpets out of your caravan that you want to part ex. I was buying a Kensington Compass 840 2018 date 09/05/26 and few days after putting my deposit down, I was informed that there was an issue with the roof bar rail. I was told that I could take it away and bring it back at a later date if I wanted. But I told the salesman Johnathan that I would not be taking it till it was repaired because it would cause the roof to leak. Later that day, he informed me the roof had been repaired. Then a few days later took my part ex over. Then after a few days passed I was informed that there was an issue my van, and that it would not be ready till the 9th of June. So I took my van back and found that my carpets had gone missing. The staff had told me they where been valeted. But then I found they had been thrown away. But more than likely they were given to another customer.

Just before I was due to get my new van, I went over on the 2nd of June and checked it for damp; it was reading 27% and there was water stains in the cupboard above the bed, and mud was all over the van. I was told the roof had just been repaired and needed drying out. I then contacted the manager Simon on the 3rd. I was informed that the PDI was done, and the van had been drying and was down to 15%. I told him that I would be over on the weekend to check the van before collection.

I then called into the site on Friday and I was told they lost the keys, but then I was told that could not find the van and then again lied to and I was informed that it was getting its PDI. Which I then asked if I could check the van for a damp reading. But then I was told it was at 35% and there was an issue with the roof band and they where resealing it. After I was already told that is should have already been fixed. I walked away and got my deposit back.

Finally, I was told to speak to Johnathan over my carpets, he told me to speak to Simon. I then emailed and phoned him and got no reply, so I went over today and he finally emailed back and I get my replacement carpets after the 28th of June.

After chasing up today. I was told there was a delay in the carpets and that it might be the 8th july, what a joke more like they have just ordered them and they are just putting off replacing them.

The caravan has gone back up for sale please check it before buying it.

9. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

We're sorry to read your review and that you were disappointed with your experience.

We would like to clarify a number of points. During the pre-delivery inspection, water ingress was identified on the caravan you had agreed to purchase. As soon as this was discovered, we informed you immediately and paused the handover while repairs were carried out. At no point was this information withheld, as we would never knowingly hand over a caravan requiring repair.

Regarding your visits to inspect the caravan, these were made without prior arrangement. As we operate across a 34-acre site with hundreds of caravans, vehicles are not always immediately accessible. and we ask customers to arrange appointments so we can ensure the caravan is located and ready to view.

With regard to your part exchange, once a vehicle is handed over to us, ownership transfers to Yorkshire Caravans in accordance with the signed order agreement, and we are entitled to prepare and advertise the vehicle for sale. Unfortunately, during preparation your carpets were found to be heavily stained and deteriorating, so they were disposed of as they were not in a condition we would supply to another customer. Following your decision to cancel the purchase, we offered either to purchase your caravan outright at the originally agreed part exchange value or to replace the carpets should you wish to retain the vehicle. We can assure you that replacement carpets have been ordered, and the delivery date provided to us by the supplier is currently 8th July.

We appreciate this situation was frustrating for you, and we're sorry that the purchase ultimately did not proceed. We have always sought to be transparent throughout the process and to offer a fair resolution once you decided not to continue with the purchase.

Bewertet mit 5 von 5 Sternen

James was helpful

James was helpful, knowledgeable and polite. 5 star service thank you for your help

29. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

Hi Natalie,
Thank you for your review! We'll make sure your kind words are passed on to James.

– Yorkshire Caravans & Motorhomes

Bewertet mit 5 von 5 Sternen

Very good experience dealing with…

Very good experience dealing with Raychel Burnett Leader in the warranty and aftercare department at Yorkshire Caravans and Motorhomes. Communication was excellent throughout, with everything handled quickly and efficiently, the parts arrived on time. Friendly, helpful service made the whole process straightforward.

30. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

Hi Nick,
Thank you for your lovely review! We're pleased to hear Raychel made the warranty process straightforward and kept you updated throughout. We'll make sure your kind words are passed on to her. Thanks again for taking the time to share your experience.

– Yorkshire Caravans & Motorhomes

Bewertet mit 5 von 5 Sternen

We saw Dave in the awning department

We saw Dave in the awning department. Excellent knowledge of the awning we bought. He gave us some really good advice. We can’t thank him enough. Highly recommended. Excellent customer service. Very happy customer.

26. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

Hi Sharon,

Thank you for your lovely review! We're really pleased Dave was able to help and share his knowledge to make sure you chose the right awning. We'll make sure your kind words are passed on to him. Thanks for your recommendation, and enjoy your new awning!

– Yorkshire Caravans & Motorhomes

Bewertet mit 1 von 5 Sternen

Applied for a job with this company

Applied for a job with this company, was asked if I was available for an interview. Which I was. They consequently asked if working every other weekend would be an issue. I am Christian so it would mean I wouldnt attend church 1 week out of 2 which is not a problem. Then heard nothing back. I feel as though after mentioning my faith that the opportunity has been taken away and I feel discriminated against.

19. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

Hi Ryan,

Thank you for your feedback.

We're sorry to hear that you have been left feeling this way. We would like to assure you that your faith played no part whatsoever in the recruitment process or the decision regarding your application.

Our records show that we made four attempts to contact you.
During this time, we continued with the recruitment process and the position was offered to another candidate whose experience and suitability more closely matched the requirements of the role. Communication was then sent to all unsuccessful applicants to confirm that they would not be progressing further.

We wish you all the best in your future job search.

- Yorkshire Caravans & Motorhomes

Bewertet mit 5 von 5 Sternen

We went in today to look for a new…

We went in today to look for a new awning, we spoke to Dave who explained absolutely everything we needed to know about awnings. We have now ordered the awning we wanted, thanks Dave for helping us out.

21. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

Hi Mr Ackroyd,

Thanks for your lovely review! We're really pleased Dave was able to help you choose the right awning and explain everything clearly. We'll make sure your kind words are passed on to him. We hope you enjoy your new awning!

– Yorkshire Caravans & Motorhomes

Bewertet mit 5 von 5 Sternen

Been to see Dave in the Awning section

Been to see Dave in the Awning section
He Really looked after us today sharpened his pencil and did me a great deal happy all round 👍👍👍

20. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

Hi Craig & Sarah,

Thanks for the great review! We're glad Dave was able to look after you and help you get a great deal. We'll make sure he sees your kind comments. Enjoy your new awning!

– Yorkshire Caravans & Motorhomes

Bewertet mit 5 von 5 Sternen

Johnny was lovely we didn’t realise at…

Johnny was lovely we didn’t realise at first he was a sales person he was very helpful and not a bit pushy very knowledgeable and we explained what we needed and picked some vans out and let us look ourselves nothing was too much trouble he was very friendly and polite

7. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

Hi Gary,

Thank you for your lovely review! We're pleased to hear Johnny made you feel comfortable and gave you the time and space to find the right caravan without any pressure. We'll make sure your kind words are passed on to him. Thanks again for your support!

– Yorkshire Caravans & Motorhomes

Bewertet mit 5 von 5 Sternen

Faulty battery was check and replaced…

Faulty battery was check and replaced under warranty. Amanda was very helpful and knowledgeable it was a pleasure dealing with her. Thank you.

17. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

Hi Andrew,

Thanks you for the great review! We're really glad Amanda was able to help and made everything nice and straightforward. We'll make sure your kind words are passed on to her. Thanks again!

- Yorkshire Caravans & Motorhomes

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