Yonder Rewards Cards Bewertungen 

Any business that hikes membership prices by 33% overnight is one to avoid. What next? How can they be trusted? One to avoid going forward

My experience with Yonder has been great. I’m an expat and they were the only ones offering me a credit line I can use in my daily life. Their app is beautiful, and the rewards I can redeem with points are very convenient. Keep it up Yonder team! Looking forward for the new chapter with the new membership plan/benefits.

This company offered me 6k credit limit on Experian. Went ahead and supplied me with the card and account at that limit from Experian information. As soon as I receive the card and paid my first months membership. They froze the account and reduced my limit by 50%. With all that entails for the credit rating.
For the first number of weeks all transactions were “restricted” due to “unusual activity” being the first 10 or so transactions on the account. And the secondary authority was always too late because of an issue with the app notifications.
And finally to add further insult after months of use with no issue. I get an email at 3am informing me that have reduced my limit. No warning whatsoever. Almost to the point of wiping out any available credit on the account. Warning me that I’m “close to my limit and should make a payment”. This company is completely untrustworthy. Based on the other reviews. Unrealiable. And I will be closing my account with them as soon as possible. Especially as they have increased their fee by almost 25% as of this month too.

Great card offering. Seamless application process and very rewarding dining experience, especially in London.
It's not quite tour traditional card (the way payments are taken and grace period after the bill), by I've had it for a year now and still loving it.

DO NOT USE YONDER…BAIT AND SWITCH APR.

So i got a yonder deal through experian offering a guaranteed acceptance of 12% and 3.5k pre approved. 100%
I clicked to process this through the experian link which took me to yonder.
The yonder page then directed me to download the app..i could not complete this deal via the yonder link that opened and only via the app.
So i downloaded the app and the 12% deal was gone.
Yonders app was now showing 36x % not the original 12% they agreed with me through pre approval via Experian.
So before continuing i messaged yonder's customer service via live chat who told me the rate shows was just generic and when i input my details it will show my rate.. so before i continued i asked younder live chat if this will be a hard search on my credit file as if so i wont be continuing if they cant offer me the already pre approved rate of 12% based off of their details they already had of mine via experian deal.
I was told No hard search would happen unless i continue through with the application and all id need to do first was add my details get my apr rate and only then if i agreed and continued would the hard search happen..
the customer service agent agrees yes as long as i didn't continue after seeing my apr the hard search would not happen..
Well it turns out yonder are a bunch of crooks and their live chat representatives wither dont know their jobs or just lie for the sakes of it.
so i put in basic details get to the screen where it should be showing me my 12% agreed deal that i got in experian for younder but no.. 36x% and a lower credit limit too.. so i did not click to continue with the application i closed the app and application and it and went no further their for no hard search should have happemed. i then got an email. From experian HARD SEARCH RECORDED ON YOUR CREDIT FILE FROM YONDER now at no point in the stage of adding my basic info did the app warm me it was about to do a hard search. I raised a complaint with yonder who told me that i entered a different address into yonder than i have on experian.. i have one and only one address and it was the same address entered into yonder as in Experian.. yonder have completely ignored that their customer service representative gave me completely wrong misleading information which has now resulted in a credit file hard search.. THIS IS NOW GOING TO THE OMBUDSMAN.. younder used a bait and switch apr then lied about their reason and ignored other evidence in the complaint.. don't use this cowboy company….

To add insult to injury they closed my complaint ticket and didn't even reply to my last comment 👍
not the best customer service now is it yonder.

Here is your evidence yonder that you are now re question to “look into” my case the one you closed and didnt even reply to my last comment..
go look up the transcript that is attached to.
“ Re: Formal Complaint – Ticket #35661029 – APR discrepancy and hard credit search”

Update… since yonder commented on this review asking for more evidence to “look into this” as i suspect there has been nothing from them… they obviously looked at the case and transcript and seen their live chat agent misled a potential customer..
and as we see here no further response from yonder.. avoid them they are nothing but hassle.

The most useful credit card ever.. amazing restaurants, travel and shopping you can use your points on

Amazing card, get points when spending abroad and no charge.

always 5* - rewards, customer service etc

I’m so pleased to have chosen Yonder. I get great service , easy to use through the online app and also get points to go towards reward scheme . I was with Capital 1 for many years but poor support and fees for using abroad led me to change . Keep up the great work Yonder!!

Avoid. They've got higher interest rates than most and they will randomly decrease your credit limit unlike most other mainstream credit card providers (they done this to us twice during an important stage of a refurbishment when the money was needed). They also don't allow outward money transfers unlike most others. Just a fancy e-wallet with a lending facility and high rates.

Have recently had my credit limit reduced to £900.00 ‘based on information provided by Equifax.’ Which seems strange because the same credit agency have raised my credit score this month and Amex used the same information to provide me with a Gold card!

The bigger issue is thus - I have been working overseas for the last month (in the GCC) and the company have clearly seen that my spending in overseas currency has increased accordingly - clearly a cost to the business as they pay for the foreign exchange. It seems other users of the product are seemingly punished for using the card abroad regardless of income or credit profile and the company apparently doesn’t like its customers being provided with credit elsewhere. I thought maybe this was a British alternative to Amex and Avios travel credit cards, but alas, I was wrong….

Perfect amazing

Easy to open, easy to use and earn points for all my purchases. It’s great!!!

Excellent preemptive decision to stop scams on my account. Thanks

Credit card freedom, debit card vibes.
Points turn to rewards with cashback too,
The brilliant app makes it simple to do.
⭐️⭐️⭐️⭐️⭐️ Total flexibility, through and through.

Went to hire car abroad for wedding and Yonder immediately froze the funds I topped up my account with leaving me unable to leave the airport. I provided proof of funds immediately via the email I received from them but they did not unfreeze the funds for days. I had to spend an hour in the car hire office sorting additional funds to be sent to a different account that wouldn't freeze my funds just so I could leave and it was late and I was alone abroad and en route to wedding. Ended up getting charged huge FX fees and 2hr delay to journey and left huge amount out of pocket for beginning of wedding trip. I liked yonder but not anymore. Cannot rely for use abroad, which is just sad because the whole point of it is experiences and big focus on usability abroad.

Ps this says unprompted review but that is incorrect and misleading - Yonder emailed me today asking me to review!

Great credit card company. Great customer service and great benefits.

It’s a very straightforward credit card. No had one single problem since I started using it

I love this credit card! It is my go to - especially when I am abroad as there are no exchange fees! Also love the fact that what I am spending is earning me free dinners and nights in hotels and its so easy to to claim the money! Last night I had a free takeaway - just what you need when its close to pay day and money is tight and so easy to use.