Zoostorm Bewertungen 

I had a problem with my Zoostorm Desktop (HDD was failing) and was resolved lightning fast my Zoostorm staff by sending a replacement HDD. Just Ace...Thanks Zoostorm

My hard disk failed during warranty period.
Zoostorm gave me the option of returning PC or just exchanging HDD. Went for 2nd option with very prompt delivery but replacement also faulty.
A second replacement was immediately despatched and all is now well.

Hassle free service - thanks.

Initially had phone support and some email instructions, I couldn’t fix and a return was organised. PC was fixed in 2 days and returned - brilliant!

Everyone I spoke to were really helpful, all email instructions clear and friendly - delighted with aftercare service.

Can i just say what a great company. I had problems with my pc because i moved it too much haha, but a sata cable come out and my pc wasnt working. But with zoostorm you get a leaflet telling you the tech support is always there to help. So i gave them a call and it was instant, i had to give my serial number and all that, then describe whats wrong and they told me what to check and do with my pc and they got it all working in about 15 mins. Would truely recommend this company and i will be continuing shopping with them.

Have two of their desktop machines now. Great value for the machines but the after service is actually very surprising. Always helpful, knowledgeable, and follow up with you to make sure all is still working as it should be! Definitely recommend.

Absolutely brilliant. PC works great but had the TPM issue caused by Windows update and the team got to work on a fix and sent clear, easy to follow instructions as well as being on the end of the phone and helping when I hit a snag. Customer service desk are also really polite and friendly. Can't praise them enough, thanks guys.

Fantastic, quick service which resolved my issue first time.
Can't praise them enough.

I have had a Zoostorm desktop from 2014 with no problems whatsoever.

I upgraded to Windows 10 recently and the troubles began. Firstly with my speakers not working which I managed to sort out myself but then the Zoostorm keyboard wouldn't work correctly.

I initially spoke with a fantastic lady on the Zoostorm helpdesk and she advised me to email the technical guys with the model and serial numbers as she thought it could possibly just be a case of updating the drivers. I sent the information and got a reply straight back from Adrian with a link which gave clear instructions of how to sort the issue out.

Sorted ....... Probably the best support service around .... 5 stars in my opinion.

I've had my Zoostorm desktop for over 5 years... issues with booting up.. computing experts other than Zoostorm told me to get rid of the machine which as I hadn't backed up due to my fault. Adrian from Zoostorm did a step by step analysis and the booting issue was resolved. You can not fault Zoostorm for their expertise and professionalism. I will always recommend this company as they taught me an important lesson to backup data. I will now backup from now on but can't thank Adrian enough for his patience and professionalism in resolving this matter. He is an asset to the company. Thank you Adrian and I have written to your company director.

I bought my i7 system back in 2009 and having been in IT since It bgan (Gosh I am that old) Since 2009 the system has broken down twice. The Intel i7 CPU failed after a bout three years and Intel replaced foc, after a motheboard was sent by Zoostorm to help with diagnosis, even though warranty was out.
More recently (poor machine 9 years old now) the psu failed. Zoe and team sorted a new psu at very good price, it arrived next day. A few issues getting me going again, it turns out self inflicted, Adrian was really helpful in helping get to the cause. It turned out I hadn't clamped the heatsink down firmly enough and the processor was overheating. Zoostorm were really helpful, and despite warranties expiring years ago these guys still answered all my queries politely and promptly. Would I recomend them, yes absolutely!

Recently took delivery of a new PC from Ebuyer a Zoostorm all was well and arrived quickly however on first boot additional hard drive was not showing so i contacted Zoostorm who answered all my questions and it was determined the drive was faulty, I had an RMA and drive was picked up via courier and the very next day one was sent out by return courier , which when arrived was fitted and all worked. It was a bit annoying that it didnt work straight out the box but Zoostorm were excellent,sorting it out for me . would definitely purchase from Zoostorm again.

We recently purchased a PC from Zoostorm. We had a problem with the front USB port. We have found both their Technical and Customer Services are first class.
Adrian is always polite and responds promptly (highly appreciated) and is certainly a good technician; in hindsight, however, he should have provided the replacement components TOGETHER with full fitting instructions in the first place, instead of later on, piecemeal upon each query from us. This would have saved us lots of time and trouble. Overall, however, we are now happy with the performance of the machine and would like to highly recommend Zoostorm PC's to our friends, colleagues and neighbours.

We are a small company and have 6 PC's which are all now Zoostorm, I purchased the first one five years ago, I had never heard of the company then, but it was a good spec for the money, it is still going strong!!.
Ever since, when we need to replace a dying PC, I am sometimes tempted by the big brand names, but they are so expensive, then end up buying Zoostorm, and always delighted with what we get, it is a very reliable product, and this latest one has a Red aluminium front, so not only runs perfect, it was another unbeatable price, and believe me I looked around, and guess what its British, well done guys, Highly recommend your company.

Steve

Synergy

Just taken ownership of a zoostrom build from ebuyer .

First impressions seems a bit chatty and the dvd tray eject is very flimsy...hope it lasts!

A great company that manufacture PCs and are very supportive. Solved the problem with my PC and were very quick about it. "Storm" isn't in the name for nothing.

I do computer support for living and been using Zoostorm PC for myself and customer for sometimes. Since I order hundreds of this PCs for my customer so far and it had two problems. Each time when I contact the customer services they do try their best to help.
I fully recommend this company.

Really good company to deal with had to repair a computer and source a new cmos battery for one of there zoostorm machine and harriet who i spoke to was very helpful
Many Thanks
Wadebridge Computers Ltd

I have had my desktop since 2013 and have not had a problem until recently I wanted to restore it back to factory condition, However, my recovery disc seemingly became corrupt and I could not complete the recovery of the operating system Windows 7 after deleting the Operating system, which left me with a large tin box doing nothing.
However, I called Zoostorm Customer Service explained my dilemma and despite my desktop being well out if the warranty Harriet took all of my details and passed me to Dave in their Tech support who's assistance was second to none as was Harriet who is sending me a replacement recovery disc for my PC.
First Class After Care

UPDATE to my previous review below.

My first PC was noisy, loud noise from the permanently whirring clunky CPU fan and very loud hard drive. I contacted Customer Support who agreed to replace my PC with a higher spec PC and told me that it should be quieter.

So,the second PC arrived and to my it was noisier than the PC it replaced!

1.On start up the Hard Drive is so loud and makes a loud grinding noise.
2. Whenever the hard drive had to do some work, again it will make a loud grinding noise.
3. CPU fan noise got louder if the PC is put under any stress.
4. The case is so poor quality it is splitting apart at the front near the power button & because of the quality of the case any noise the PC makes is amplified.

I was told that the Production Manager who originally inspected the original unit when it arrived back at their Repair centre, had asked the question in regards to where is the unit kept? Is it directly on wooden/hard flooring or on a table? And is the unit getting enough air, as this could be the reason for the noise. If the unit isn’t getting enough airflow then this will cause the fans to kick in to avoid overheating.

Being a sound & acoustic engineer I found the comments a bit insulting.

So, the only other solution offered was to arrange a refund and to advise me where to get a quieter PC.

I have now purchased a refurbished HP Desktop PC which cost me less than £300 and it is as quiet as a mouse, no Hard Drive noise and no CPU fan noise.

Don't get me wrong the Customer Support is excellent, but what let's Zoostorm down is the cheap and nasty casing they use and to be fair the PSU units, CPU fans are cheap and nasty.

We have 3 Zoostorm PC's at work and they are nice & quiet, albeit 4 years old. So they must be using naff casing & parts at the moment.

Not for me to put you off buying a Zoostorm PC, but get yourself some earplugs to accompany your new purchase!

I'm an IT pro of 18 years. I have worked in large corporate environments down to Medium and small businesses. Zoostorm are now my go to pc maker. Fast, reliable, great prices for great technical specifications. My clients love them, I dont get calls about them -they tick all the boxes for me. So, as the 5 star rating says, "Excellent, no reservations, I would recommend this company to anyone". Get a Zoostorm, you wont regret it!