Zoostorm Bewertungen 

320
•
TrustScore 4 von 5

3,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

My Zoostorm PC, bought in 2016, has finally died - after 10 + half years! Amazing. It's been a faithful servant. So now I'm investing in another

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Stay away, Bought a £4500 PC from Amazon and spent hours troubleshooting BSODs before finding two faulty RAM sticks. When I contacted STORMFORCE for an RMA repair, they insisted I bear all responsibi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We are still using our original zoostorm desktop PC which is over 12 years old now and had no issues so very pleased with it. We are buying a new PC as this cant last much longer and we are still usin... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Zoostom has become our go to desktop for our office. We now have 15+ PCs, many of which are over 2 years old and have never let us down. Our PCs are on for long periods copying large amounts of data.... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Computergeschäft
  2. auch in
  3. Gaming-Service

Vom Unternehmen geschrieben

The Zoostorm™ range of home desktop PCs deliver powerful, reliable performance that’s perfect for everyday computing and offers the perfect mixture of performance and price to suit every budget. Browse the web, work with documents, create visual content and enjoy light gaming with ease. Work and play in high resolution and experience visual perfection with HD graphics. The Zoostorm™ Home range includes traditional Desktop PCs, Small Compact Towers, Laptops and stylish All-in-One PCs.


Kontaktinformationen

3,9

Gut

TrustScore 4 von 5

320 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,9

Alle Bewertungen

(320)

6 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

My Zoostorm had a tricky problem and…

My Zoostorm had a tricky problem and although it was out of warranty, the support I got was first class. The support staff went beyond their duty, fixed the problem, and my PC is now back working perfectly. Best price for the PC and best support I've seen to date. Well done Zoostorm.

12. März 2018
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Oh dear..

Oh dear... I'm having real problems with a crashed Zoostorm. I purchased it on Amazon 3-months ago back in November 2017. It seriously crashed last week. And to cut a long story short Zoostorm tell me that their Warranty doesn't cover Ireland. And, furthermore, since I purchased it from Amazom my issue is with them and not with Zoostorm. Ho hum!

One option which they offer me is for me to take out and return the hard drive at my own expense. In despair I decide to do this and ask Zoostorm for an address to send it to... And then, Lo (By mistake, I guess,) I get this email below from their Customer Experience Specialist: Harriet Mossis who refers to me as a 'dude' and says:

Hi guys,

Can you send this dude his liability so he can agree to it? Just make sure you say “I’ve been passed your details to arrange sending you liability for this RMA” or something.

Thanks,
Harry

Regards
Harriet Morris
Customer Experience Specialist

6. März 2018
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent prompt email responses by all support staff

I am in the process of troubleshooting a Zoostorm PC and all the support staff have been excellent in emailing me back promptly with the next step. I wish more organisations followed their excellent example!

6. März 2018
Bewertung ohne vorherige Einladung
Zoostorm-Logo

Antwort von Zoostorm

Hi Martin


Thank you for your feedback, if you need any assistance please let us know


Thanks Sarah

Customer Experience Team Leader

Bewertet mit 1 von 5 Sternen

Really bad company

Really bad company. I had issues from day one. I had to email them and all they would offer me was a return email with the solution which was always to do a clean install!!! I had blue screen from the word go constantly and the above was all they ever offered. Then the warranty ran out and tah dah they said for a fee we can come and pick it up fix it and drop it back off!! Hahahhaa Worst computer and company I have ever had and had to deal with. I wish I had typed zoostorm into google before purchasing, had I done I would not have wasted my money

15. Februar 2018
Bewertung ohne vorherige Einladung
Zoostorm-Logo

Antwort von Zoostorm

Good Morning

Please accept my apologises on behalf of the service that you have received,

Would you be able to provide me with a reference number or your serial number for your unit so i can look into the details?


Thanks
Sarah
Customer Experience Team Leader

Bewertet mit 5 von 5 Sternen

Recently had to return my Zoostorm …

Recently had to return my Zoostorm computer for repairs, excellent service, updated at every step and quick collection, repair and return.
Would recommend to anyone. Aftercare is excellent.
Gail
Rapid Recovery Ltd

6. Februar 2018
Bewertung ohne vorherige Einladung
Zoostorm-Logo

Antwort von Zoostorm

Hi Gail

Thank you for your feedback, if you need any assistance please let us know

Thanks Sarah
Customer Experience Team Leader

Bewertet mit 1 von 5 Sternen

Bought a gaming desktop

Bought a gaming desktop , hard drive died after 15 months . No help resolving the issue. Poor attitude to customer service considering the goods were faulty.

5. Februar 2018
Bewertung ohne vorherige Einladung
Zoostorm-Logo

Antwort von Zoostorm

Hi Chris

Please accept my apologises for the service that you have receieved, please can you provide your serial number for your unit or a service request number that we may of provided you.

Thanks
Sarah
Customer Experience Team Leader

Bewertet mit 5 von 5 Sternen

Zoostorm inferno Amazing pc!

Been looking for a new gaming pc for sometime after getting ripped off by (kelsus-it) i was been very cautious.Have no fear with zoostorm,The inferno pc i brought is truley a beast of a machine with no expence spared in the build of this pc.it really is first class.I've seen pc's for twice what i paid in pc world with less spec.10/10 thanks zoostorm

29. November 2017
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I buy this gaming PC

I buy this gaming PC, an i5 7400 GTX 1050i.
It came with the OS pre-installed. Was easy and fast update it and start it to run.
I´m using this Pc for programming and gaming and I´m really happy..
The manufacture of the case maintain the PC in all the moment cool.
I´m really happy with this product, I totally recomended

28. November 2017
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

EXcelent new computer

EXcelent new computer from argos yet has the latest amd chipset and cpu awsome

26. November 2017
Bewertung ohne vorherige Einladung
Zoostorm-Logo

Antwort von Zoostorm

Hi Brian

Thanks so much for leaving a review. It's great that you are so happy with your new PC, please let us know if we can do anything for you.

Many thanks

Kathy

Bewertet mit 5 von 5 Sternen

Really happy with the support I got …

Really happy with the support I got from kerry from zoostorm today. Have spent a week of trying to sort out with argos to get to the bottom of my missing computer that dpd says I signed for. A few phone calls and few email with kerry later and now I'm getting my son Xmas present sent out again. Least I'll have a happy child now so a big thank you

22. November 2017
Bewertung ohne vorherige Einladung
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Antwort von Zoostorm

Hi Mel

Thanks for the review, its great that Kerrie was able to help in this way. I'm just so sorry you've had this trouble in the first place. We've ordered a new PC for you, meanwhile, we will continue to work with DPD to get to the bottom of this.

I'm sure your son will be super excited on Christmas day! As with any electrical gift, please remember to unpack it, check it over and plug the PC in when you it arrives. Windows may need to do some super quick updates, but when the whole world is trying to do this on Christmas day, it may take a while! The best thing to do is just make sure its all set up and working, then pack the PC away again. If you find yourself in the classic position of being unable to get everything back in the box, don't worry, we can email you a packing guide if you need it.

Have a fabulous Christmas!

Kathy
Customer Experience Manager

Bewertet mit 5 von 5 Sternen

Consistent awesomeness

I got my second Zoostorm machine in a row today, and its an awesome little powerhouse, and even more importantly, no Windows!! Everything is as usual very professional and come across friendly, but I am yet to try their support line.

I always recommend Zoostorm as a reliable low cost provider of computers!

8. November 2017
Bewertung ohne vorherige Einladung
Zoostorm-Logo

Antwort von Zoostorm

Hi Andy

Thanks so much for a great review! If you do find you need our support team for any reason, please give us a call. We are UK based and work closely with our production line, we're able to get our hands on the systems and resolves any issues really quickly.

Many thanks

Kathy
Customer Experience Manager

Bewertet mit 5 von 5 Sternen

My zoostorm gaming pc is well worth …

My zoostorm gaming pc is well worth tyhe money i paid it is not a top of the range butu it is capable of playing the games i play and that is all i wanted

26. Oktober 2017
Bewertung ohne vorherige Einladung
Zoostorm-Logo

Antwort von Zoostorm

Hi Stephen

It's great that you're happy with your choice of PC and that you are able to play all the games you like best. Let us know if you need anything from us in the future.

Kathy
Customer Experience Manager

Bewertet mit 3 von 5 Sternen

zoostorm i3 processor 8gb ram 2tb hard …

zoostorm i3 processor 8gb ram 2tb hard drive this is great for storage,has a fast processor but the big shame is the wifi connection setup s a problem it's always cutting out and takes a while to re connect have had to get a ethernet connection to stop losing my connection that's about the only problem with this system will have to upgrade this at a later date.

25. Oktober 2017
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very good after sales customer service experience.

I bought a computer and after a few days I had a problem with the graphics card (bad luck). They immediately sent a courier to collect the computer and after a few days I had it back with a new graphics card. I had a very good after sales customer service experience. Now the computer works perfectly.

20. Oktober 2017
Bewertung ohne vorherige Einladung
Zoostorm-Logo

Antwort von Zoostorm

Hi Oriol

I'm so glad you've had a good experience with the team, and you are back up and running. Please let me know if there's anything more we can do to improve the service we offer.

Many thanks

Kathy
Customer Experience Manager

Bewertet mit 5 von 5 Sternen

Just what it says on the tin!

Just what it says on the tin!

I have bought several of these and have never been let down.

16. Oktober 2017
Bewertung ohne vorherige Einladung
Zoostorm-Logo

Antwort von Zoostorm

Hi Martyn

It's great to hear from you! I'm so glad you're happy with the PC's you're buying. It's always good to hear from people who buy more than one PC from us. For most, it's a big purchase we don't make very often, so we look to others for their experience. It really is good to know you buy our PC's repeatedly. Thanks for the recommendation!

Kathy
Customer Experience Manager

Bewertet mit 5 von 5 Sternen

I have purchased several Zoostorm PCs …

I have purchased several Zoostorm PCs for our office over the last year or so ( ones without Windows pre-installed) and have found them to be reliable, easy to install windows 7 or 10 and very good value for money.
These were purchased via Ebuyer.
I caqn thoroughly recommend Zoostorm.

15. Oktober 2017
Bewertung ohne vorherige Einladung
Zoostorm-Logo

Antwort von Zoostorm

Hi Tim

I'm so pleased you keep buying our PC's, it's great when you know you can rely on Zoostorm.

Do let us know if you need anything in the future.

Kathy
Customer Experience Manager

Bewertet mit 4 von 5 Sternen

Windows 10 had stopped running while …

Windows 10 had stopped running while installing and then I had a black screen. Called Zoostorm and they emailed me instructions. Only problem was it removed my apps. So now I have no outlook or microsoft

13. Oktober 2017
Bewertung ohne vorherige Einladung
Zoostorm-Logo

Antwort von Zoostorm

Hi Pavan

I'm so sorry you have had issues with your Windows 10 upgrade. Your PC was bought in 2011 with Windows 7. It's unclear from our notes if your PC crashed while trying to upgrade to Windows 10 for the first time or not. We sent you the instructions to restore your system to its previous version before it crashed. This action should not remove any of your applications.

However, some of our customers in 2011 benefited from an offer we had with Microsoft, where their Windows 7 was provided with a starter edition of Office. You may have had this edition, in which case, your upgrade would be to the advertised version of Windows 10 and would not include these extra applications. Alternatively, If you hold a valid licence key for these applications in full, you will be able to download them again from Microsoft.

I'm sorry we have not been able to help you any further on this one. If you need help with anything else, please give us a call or email us.

Kathy
Customer Experience Manager

Bewertet mit 5 von 5 Sternen

I dived deep into the Zoostorm pool...

I dived deep into the Zoostorm pool and went for an Intel i7 processor with 3TB hard drive and... well, basically 'The Works!'
Took delivery, unpacked it, plugged it in and couldn't be happier.
Fast as a road runner and quiet as a dormouse.
And talking of mice...
It even came with a new mouse and keyboard too!
Very happy :)

12. Oktober 2017
Bewertung ohne vorherige Einladung
Zoostorm-Logo

Antwort von Zoostorm

Hi Dave

What a great review! And a brilliant start to a Friday morning. We're always pleased to hear when a customer just plugs their new PC in and away it goes...happy days!

Do let us know if you need anything from us.

Kathy
Customer Experience Manager

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