Saraj called me to check On my renewal, Often when receiving a cold call the caller is too formal. Or too casual or over friendly. Prompting me to end the call even before speaking. Saraj has a... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Disappointed with installation, 1st visit turned up late and had to be cancelled, turned up late again on second visit as well. Two lads that did the job swiftly and efficiently. Still navigating the... Mehr ansehen
Unternehmen hat geantwortet
It takes ages to get through to someone on the phone, which you need to do when you move address. I couldn't continue due to the service not being available in my new home, and it's taken 3 calls t... Mehr ansehen
Unternehmen hat geantwortet
Had a power cut last night. Turned all electric on to find router flashing so rang the tech team, Taz diagnosed the problem instantly and sent me out a replacement power brick right away no questions... Mehr ansehen
Unternehmen hat geantwortet
4,4
Hervorragend
9029 Bewertungen
Hat 93 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Mike from 4thutility called me after I…
Mike from 4thutility called me after I made an enquiry for switching broadband online. He was extremely friendly, clear and informative during the call. Switching over the 4thutility was a very easy decision and process after talking to Mike.
22. April 2026
Bewertung ohne vorherige Einladung
Great Customer Service from Adnan.
22. April 2026
Bewertung ohne vorherige Einladung
Spoke to a lovely customer service lady…
Spoke to a lovely customer service lady called Sara...she help me with my billing issue and understood my circumstances and put my mine at ease...very friendly and respectful. I been with 4thutility for a long while and had no issues.very good provider
22. April 2026
Bewertung ohne vorherige Einladung
Good strong internet speed with fair…
Good strong internet speed with fair price. Good customer service. Currently been with them for a year, a year to go. I’m curious to see though what new offer will be like though.
22. April 2026
Bewertung ohne vorherige Einladung
Saraj called me to check
Saraj called me to check
On my renewal,
Often when receiving a cold call the caller is too formal. Or too casual or over friendly. Prompting me to end the call even before speaking.
Saraj has a relaxed but respectful telephone manner. You should use him to train staff.
Regards
Roger camden
21. April 2026
Bewertung ohne vorherige Einladung
Extremely disappointed with the recent…
Extremely disappointed with the recent service I’ve been having from for utility. Very poor service regarding the intermittent fault I have with my Internet service this morning was the fourth time I have waited in for a promised engineer visit for them not to turn up I have spent hours on the telephone now you are wasting my time costing me money and we are still having to deal with very poor Internet service, extremely dissatisfied with all of your services lately. you’ve made promises and let me down. When is somebody going to take responsibility and sort out the problem
22. April 2026
Bewertung ohne vorherige Einladung
Contract renewal
Very easy to communicate with the advisors.
Very happy with how the renewal would be handled
A company I’ve never had an issue with regarding setup, customer service and speeds.
Highly recommend
22. April 2026
Bewertung ohne vorherige Einladung
Nick was super lovely and helpful !
Nick was super lovely and helpful !
22. April 2026
Bewertung ohne vorherige Einladung
Excellent service give by Mike
Excellent service give by Mike. Fully explain re speed and efficiency with my need.
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von 4thutility
Hi Neha,
Thank you for your feedback. We are delighted to hear Mike explained everything clearly and provided excellent service suited to your needs. 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
So far so good
So far so good. Olu helped me.
Move my broadband.
It tricky to begin with.
But we got there.
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von 4thutility
Hi Neil,
Thank you for your feedback. We are pleased to hear Olu was able to help you with your move and get everything sorted in the end. 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Callum was really friendly and polite
Callum was really friendly and polite. He made the process really easy and quick. Would highly recommend :)
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von 4thutility
Hi,
Thank you for your feedback. We are pleased to hear Callum was friendly and made the process quick and easy for you. 🚀
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Saraj was really helpful and got me…
Saraj was really helpful and got me such a good deal that my current provider can't match.
Thanks!
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von 4thutility
Hi Keloo,
Thank you for your feedback. We are glad to hear Saraj was helpful and able to secure you a great deal. 🌞
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Not had any issues with the service
Not had any issues with the service, renewal was easy through Olu.
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von 4thutility
Hi Nathan,
Thank you for your feedback. We are pleased to hear you have had no issues with the service and that Olu made your renewal easy. 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
MIKE 5***** service
mike was very polite, funny and honest. straight forward and to the point gr8 services and can't thank him enough for all his help.
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von 4thutility
Hi Mandeep,
Thank you for your feedback. We are delighted to hear Mike provided polite, honest, and straightforward service while helping you. 🚀
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Nick from 4th Utility was super helpful and professional
Nick was very helpful and professional - he was able to offer me a better rate and finalised the deal in minutes - thank you once again Nick! 5*
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von 4thutility
Hi Anna,
Thank you for your feedback. We are pleased to hear Nick was professional and efficient while securing you a better deal quickly. 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Jaz was brilliant very helpful and…
Jaz was brilliant very helpful and intelligent he solved a major issue for as me as I would not have had no internet or Wi-Fi access for 1 week he rebooked me for installation in 2 days time. A life saver
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von 4thutility
Hi,
Thank you for your feedback. We are glad to hear Jaz was able to resolve your issue quickly and arrange a prompt installation, making a real difference. 🤗
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
David was fantastic and the most…
David was fantastic and the most helpful person I've come across. Would highly recommend this company sue to his competence.
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von 4thutility
Hi Rebecca,
Thank you for your kind feedback. We are delighted to hear David provided such helpful and professional service. 🌞
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Good customer service
Good customer service, great prices too.
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von 4thutility
Hi John,
Thank you for your feedback. We are glad to hear you are happy with both the service and pricing. 🚀
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Had great customer service from Steve…
Had great customer service from Steve today helped me with all the steps and getting me the best deal thankyou
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von 4thutility
Hi Josie,
Thank you for your feedback. We are pleased to hear Steve provided great support and helped you through the process while securing the best deal. 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Great guy
This guy is a great guy he solved my problem just in a short time and speak well
Thanks
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von 4thutility
Hi Frank,
Thank you for your feedback. We are glad to hear your issue was resolved quickly and you had a positive experience. 🌞
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
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