6thstreet Bewertungen 729

I had a terrible experience with 6th Street. I purchased a pair of heels, and to my shock, they broke the second time I wore them—clearly a sign of poor quality. When I reached out to request a refund, they flat-out refused, offering no reasonable solution to address the issue. It’s unacceptable to pay for what should be premium products and receive such low-quality items, along with appalling customer service. I won’t be shopping here again and wouldn’t recommend it to anyone.

They have the worst customer service teams. The staff on call asks me to email the team and the team on email asks me to call the staff. It’s a mess and they have the worst exchange policies, will never buy from them again.

I strongly advise against using this app to avoid experiencing what I am going through right now. I placed an order on December 5, and today was the last expected day for delivery, yet I still have not received it.

Moreover, the company they work with for deliveries shows no respect for customers. They sent me a message with the name and contact of the delivery person, but when I tried reaching out on WhatsApp to get an approximate time for delivery and plan my day accordingly, they completely ignored me.

All they do is send repetitive messages saying the order will arrive “today.” When I contacted customer service, they assured me the delivery would happen today, even if it was after 9 PM. However, at 10 PM, I was shocked to receive a message claiming I had postponed the delivery—something I never did.

Do not waste your time and effort on this terrible app. It’s simply not worth it.

Order number 2781666306416712 I have ordered last week n still m waiting for my order I haven’t received any mail as well m traveling back next week n it’s a paid order as per Burjuman store r and b the order was sent back to warehouse kindly resolves asap I need the parcel before I leave Thanku

I ordered clothes last month November until now not received. 6th street used to be good but now getting worse when it comes to delivery. It's like will receive my order next year 🙄🙄🙄

I wanted to exchange an item. But the link I was given on WhatsApp kept saying error. Then the WhatsApp chat is useless and the phone number did not connect for a week.
On email it's a robotic automated response regardless of the issue.
Finally connected to someone on the phone after a week and was told there are no sizes for the item hence the reason of the error. And can not return it because the item is now on discount.
I will never again buy anything from them. Wasted time, energy and money.

The partner courier in Qatar got lazy he decided to postponed the delivery on my behalf. I received a notification saying delivery caneclled customer postponed. When I reached out to customer service , they said they’ll update me within 24hrs. But no update after more than 24 hrs. Order was placed more than 2 weeks ago.

Super bad experience. There is no return policy on discounted items. I wanted to return pants I ordered as they were too small (36 size), and the only thing they could do for me is.. to exchange for 42. The customer service is useless, they cant do more than we can on the useless app. When u connect to live cht via whatsapp they tell you ‚unfortunately we dont have a live chat yet’. I lost money for 3 pair of pants I will never use.

Orders some items .sizes look not at right . And the return/exchange page on my account doesn’t show the order details to return. It says error. Call center even don’t get connected

Worst experience ever be careful many items are not returnable

Late delivery and bag service.
Item arrived late in a broken box (it was supposed to be a gift), when I called the customer service a guy called Mustafa argued with me for 10 minutes because he didn't want to return the item & he didn't belive the information I provided about delivery date.

The worst experience ever with online seller
It seems they are selling items such as shoes and shorts that cannot be returned, so if you bought the shoes and the quality was bad or uncomfortable to you, then its on you, they can only exchange it with different size, which doesn’t make any sense, unless you are trying to sell this product for unknown reason, so the moment someone got it, it is a relief for them and it is the customer who got ripped off if the product was bad or defective. A lesson learned, last time I will buy from such unprofessional online seller

I don’t understand the low rating for this site. I ordered Hoka shoes, and they were delivered to me in Kuwait the very next day. I chose cash on delivery bcz the ratings here worried me.. but all was good. I didn’t immediately pay the driver, i told him to wait while I go get my wallet, and I took the parcel in my house and quickly opened it to check the item and all was good. Also the price was 20% less than retail. The only downside is that i had to pay an extra 1.5kd for cash on delivery.. but I ended up saving alot on the shoes.

I bought something from call it spring brand under Aldo shoes, all the communication came from 6th street. The product was expensive and it came defective and bad quality, they refused to refund, return or even to have a call with a supervisor.
I can see that they earned the bad reputation.

Worst online shopping experience ever.
Ordered 7 different products, 2 of them were actually in the wrong size, and among the two a pair of shoes had clearly been worn before being shipped to me.
On top of that, they say free shipping over 200 AED, yet for a 500 AED order I had to pay on account that I was using a gift card... It's been 5 days and I still haven't received a refund.
I returned the products that were not proper, and I am not sure I should even use the refunds they put in my account by fear of getting something wrong again, and I will still have to pay for shipping fees despite the fact that the mistake is entirely 6thStreet's fault.
The customer service is probably the worst thing I've ever seen in e-commerce. Most emails are just copy/paste, and the "happiness" of the customer is clearly not a priority.
Avoid the website at all costs.

1. the way I am receiving my order, placing one order at a time and receiving it split in multiple times, deliveries… super annoying to wait for 10 different deliveries from same order shows disrespect towards consumers . 2. Another thing, I have received one of the packages… it seems the quality of the “brand” products are super fake. Got some sleepers from adidas size 37 and they will maybe fit 35 kid feet…. I am wondering if they are getting shipments from TeMu … as they become very much alike . 3. I have tried to initiate a return exchange on their app, which will take you in circles. I have tried WhatsApp option too but again sending me to the app and same story. I have tried the option “talk with agent” which takes you also nowhere. A very new , “TeMu”… it is last time ordering 6th. Very unprofessional

فعلا ما يستاهل انك تطلب من عندو موقع فاشل و الافشل خدمة العملاء شريت من عندهم صندل steve maden ب ٢٠٠ درهم و صار عندي ظرف و انشغلت ما شيكت البكج كام فيه اكتر من اوردر وهاد الشوز ما فتحت الكرتونة لقيت باعتين سايز غلط انا طالبه ٣٨ باعتين يمكن ٣٦ طبعا عشان فترة الارجاع انتهت كاني اتكلم مع الحيط يردو نفس الجواب مع انو من البداية هاد غلط من عندهم طبعا حتى نجمه ما يستاهل و راحت فلوسي ع الفاضي

I bought a sunglasses the quality was very low so i asked for return and now it almost 6days each time a courier ask for my location n never showed up and i sent an email for customer service but the problem is still not solved
Really it was a very bad experience with them

worst customer service you can ever deal with..
they called them selves happinesscenter, they are just pro to give you a High blood pressure............ zeroooo

If there is -10 rating I would have given them that, I ordered items 12 days ago and no updates shown on my order during this period, according to them today was the maximum due date, but until now my order is still under processing it doesn't show if the store even received my order, I strongly recommend customers to stop buying from them