Great service so far. Chris phoned me straight away and survey was arranged for next day! Simon Hazel did the survey and was extremely friendly and helpful, and put my elderly mum in law at ease. Fitt... Mehr ansehen
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Das sagen Bewerter
Stairlift installed today by Declan. Couldn’t have been more helpful. Made all adjustments until I was happy with it and stayed whilst I practised as I was quite nervous about using it. Explained ev... Mehr ansehen
Unternehmen hat geantwortet
Paula Szubrycht came on Thursday and quickly put our minds at rest regarding stairlift. After measuring she sat with us and explained our options. She said the stairlift could be installed on Thursda... Mehr ansehen
Unternehmen hat geantwortet
Steve Watson helped us through the entire process of our stairlift. Very professional and extremely polite and courteous. Would recommend him in an instance for anyone interested in the purchase of a... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Affordable Stairlifts, we believe everyone deserves safe, reliable, and budget-friendly mobility solutions in their own home. With years of industry experience, we specialise in the supply, Installation, servicing, and removal of both new and reconditioned stairlifts across the UK. Our mission is simple: to make mobility accessible without compromise. That’s why all our stairlifts — whether straight or curved, brand-new or reconditioned — come with a minimum 12-month warranty, ensuring peace of mind for you and your loved ones. We offer: Straight and Curved Stairlifts – tailored to your staircase layout Reconditioned Options – affordable and eco-conscious, without sacrificing quality Outdoor Stairlifts – weatherproof models for external steps Free Home Surveys and Quotes – no pressure, no obligation Fast Installation – often within days of your survey 24/7 Customer Support – because reliability matters We proudly serve thousands of satisfied customers and take pride in our exceptional customer service and after-sales care. Our expert advisors are just a call away, and we’re always ready to help you find the right stairlift solution. 🌐 Visit us at affordablestairlifts.co.uk 📞 Freephone: 08000 996 994
Our promise to you
Vom Unternehmen geschrieben
- We’re committed to our customers!
- We promise to treat every customer with respect, support, and kindness at every stage of their interaction with us.
- Quality you can trust
- All stairlifts are fully serviced, safety-checked, and installed by trained professionals.
- Here when you need us
- From first enquiry to aftercare, our friendly team is here to help whenever you need us.
Our service guarantee
Peace of mind included
All stairlifts come with a 12-month warranty and aftercare support.
Kontaktinformationen
Roydsdale Way, BD4 6SE, Bradford, Vereinigtes Königreich
- 08000 996 994
- office@affordablestairlifts.co.uk
- affordablestairlifts.co.uk
Affordable Stairlifts, Fast Fitting
4,6
Hervorragend
272 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 65 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Your representative Julie was vey…
Your representative Julie was vey polite professional and explained everything I needed to know
2. März 2026
Antwort von Affordable Stairlifts
Thank you for your lovely review, Elizabeth. We’re very pleased to hear Julie was polite, professional and able to explain everything clearly for you. Your feedback means a lot to our team.
We were very happy with Mike whom came…to us explaining everything and explaining which product would suit my disabled brother needs
We were very happy with Mike whom came to our home he explained everything to us what the difference between the product and explain which would be the best product for us
Mike was very knowledgeable and very helpful very kind and caring
3. März 2026
Antwort von Affordable Stairlifts
Thank you for your review, Teresa. We’re delighted to hear that Mike was able to explain the options clearly and help you choose the most suitable stairlift for your brother. We really appreciate your kind comments about his knowledge and care.
Chosing a stair lift
Nick the rep was not pushy and covered everything we wanted to know.He was very friendly. We previously came very close to buying a new Acorn stairlift from an Acorn rep. Nick showed us the advantages of a reconditioned Stannah one with all automatic features with the extention pole. The quality of the rail was much neater as was the chair. The price was better too. Nick was not pushy either.
28. Februar 2026
Antwort von Affordable Stairlifts
Thank you for your detailed review, David. We’re pleased Nick was able to explain the benefits of the different options and help you find a solution that suited both your needs and your budget. It’s great to hear you felt comfortable and well informed throughout the process.
Rang up earlier within a few hours…
Rang up earlier within a few hours Steve Watson called.
He was polite and very knowledgeable explained the various hinges systems and found us a nearly new machine within our budget, thank you Steve told fitting Tuesday very happy.
26. Februar 2026
Antwort von Affordable Stairlifts
Thank you for your review, John. We’re very pleased Steve was able to attend quickly and help you find a suitable stairlift within your budget.
We found that Steve Watson was very…
We found that Steve Watson was very imformative about the range of stair lifts and explained it in a very concise way. His manner was very pleasant and relaxed. He explained everything in a way that we could understand it was a pleasure to meet him.
25. Februar 2026
Antwort von Affordable Stairlifts
Thank you for your kind feedback. We’re delighted to hear that Steve explained everything clearly and made the visit a pleasant experience. We’ll be sure to pass your comments on to him.
Julie's visit
Julie was extremely friendly informative and professional.
She made everything crystal clear.
24. Februar 2026
Antwort von Affordable Stairlifts
Thank you for your review, Mr Wallace. We’re pleased Julie was able to provide a friendly and informative visit and make everything clear for you. Your feedback is greatly appreciated.
Had a surveyor out today after only…
Had a surveyor out today after only ringing up earlier, Steve Watson attended promptly and was curtious knowledgeable and understanding, this was appreciated
A credit tood company
24. Februar 2026
Antwort von Affordable Stairlifts
Thank you for your review, Mr Wallace. We’re pleased Julie was able to provide a friendly and informative visit and make everything clear for you. Your feedback is greatly appreciated.
Fantastic from beginning to end
Totally professional from beginning to end of dealing with affordable Stairlifts. From the salesman who first visited the house of my parents to the fitting. We knew which stairlift we wanted which made the experience easier as very straightforward but what they promised they delivered. Would totally recommend. Well priced and fair which was so welcome after experiencing some awful service from other companies.....
12. Februar 2026
Antwort von Affordable Stairlifts
Dear Kaye,
Thank you so much for your wonderful review.
We’re delighted to hear that you found the whole process professional from start to finish. It’s especially pleasing to know that everything promised was delivered and that you felt the service was fair and straightforward — that’s exactly what we aim for.
Your recommendation means a great deal to us, particularly after your previous disappointing experiences elsewhere. Thank you again for taking the time to share your feedback.
Kind regards,
The Affordable Stairlifts Team
Prompt installation
After a visit on Thursday from Steve Watson a stairlift was decided upon and fitting arranged for Saturday morning! Installation by Ryan was first class, caring attention shown to my Dad. Thanks everyone. He made it safely up the stairs last night without needing supervision.
21. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Affordable Stairlifts
Dear Mr Simmons,
Thank you for your fantastic review.
We’re so pleased we could arrange such a prompt installation for your Dad. Steve, Ryan, and the team will be delighted to hear your feedback. It’s especially wonderful to know he was able to use the stairlift confidently and safely straight away — that’s what it’s all about.
Thank you again for choosing us.
Julie who came was very helpful
Julie who came was very helpful, explained everything and gave lots of options, lovely to deal with, very pleasant and friendly and gave good advice, she helped us choose exactly what we needed.
21. Februar 2026
Antwort von Affordable Stairlifts
Hi Sue,
Thank you so much for your lovely review. We’re delighted to hear that Julie was so helpful, thorough and pleasant throughout your appointment. It’s great to know she was able to explain all the options clearly and help you choose exactly what you needed.
We really appreciate you taking the time to share your experience.
Kind regards,
Affordable Stairlifts
Your rep was well mannered
Your rep was well mannered. Knew what he was talking about & helped picking the rite lift fir my mum
20. Februar 2026
Antwort von Affordable Stairlifts
Hi Alan,
Thank you for your kind words. We’re so pleased to hear our representative was well mannered, knowledgeable and able to help you choose the right lift for your mum.
Providing clear advice and the right solution for each family is very important to us, so your feedback means a lot.
Kind regards,
Affordable Stairlift
Your excellent representative, Mike Carroll
Your representative Mike Carroll, proved to be just what we needed, giving expert advice on all aspects of my Wife's present requirements as to mobility, in stair lifts and also possible future needs. He explained the range of Stairlifts available, their particular strengths and costs, all without pressure to buy ,one or the other. Friendly, expert representative!
20. Februar 2026
Antwort von Affordable Stairlifts
Hi Ian,
Thank you for your fantastic review. We’re delighted to hear that Mike Carroll provided the expert guidance you needed and took the time to explain all options clearly and without pressure.
Ensuring both current and future mobility needs are considered is something we pride ourselves on, so it’s wonderful to know Mike delivered that experience for you and your wife.
Kind regards,
Affordable Stairlifts
Excellent surveyor experience with…
Excellent surveyor experience with Steve Watson. Friendly, honest and efficient. Thanks.
18. Februar 2026
Antwort von Affordable Stairlifts
Hi Heather,
Thank you for your wonderful review. We’re delighted to hear that Steve Watson provided a friendly, honest and efficient survey experience.
Your feedback means a great deal to us — and we’ll be sure to share it with Steve.
Kind regards,
Affordable Stairlif
Affordable Stair lifts are great when…
Affordable Stair lifts are great when you're buying the stair lift. You pay extra for services and when you ask for an annual service they just keep hanging up on you. Very poor. I will never buy from them again.
17. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Affordable Stairlifts
Thank you for taking the time to leave your review. We’re very sorry to hear about your experience, especially that you’ve been unable to get through to us by phone. That’s certainly not the service we aim to provide.
We’d really like the opportunity to look into this for you and get your service arranged as quickly as possible. Unfortunately, we’re unable to identify your details from your review alone.
Could you please reply to this review (or contact us directly) with the following information so we can locate your account:
Full name
Postcode
Booking reference (if applicable)
The best contact number and/or email address
As soon as we receive these details, we’ll prioritise your case. We will also investigate why you’ve been unable to get through on our phone lines to ensure this is addressed.
We appreciate you bringing this to our attention and look forward to resolving this for you as quickly as possible.
Kind regards,
[Your Name]
[Company Name]
Thank you for taking the time to leave your review. We’re very sorry to hear about your experience, especially that you’ve been unable to get through to us by phone. That’s certainly not the service we aim to provide.
We’d really like the opportunity to look into this for you and get your service arranged as quickly as possible. Unfortunately, we’re unable to identify your details from your review alone.
Could you please reply to this review (or contact us directly) with the following information so we can locate your account:
Full name
Postcode
Booking reference (if applicable)
The best contact number and/or email address
As soon as we receive these details, we’ll prioritise your case. We will also investigate why you’ve been unable to get through on our phone lines to ensure this is addressed.
We appreciate you bringing this to our attention and look forward to resolving this for you as quickly as possible.
Your message is already clear and professional. Below is a slightly refined version that sounds a bit more empathetic and proactive while keeping it concise:
Thank you for taking the time to leave your review. We’re very sorry to hear about your experience, particularly that you’ve been unable to get through to us by phone. This is certainly not the level of service we strive to provide.
We’d genuinely like the opportunity to investigate this and arrange your service as quickly as possible. Unfortunately, we’re unable to identify your details from your review alone.
Could you please reply to this review (or contact us directly) with the following information so we can locate your account and assist you promptly:
Full name
Postcode
Booking reference (if applicable)
The best contact number and/or email address
As soon as we receive these details, we will prioritise your case. We will also review our phone line records to understand why you were unable to get through and ensure any issues are addressed.
Thank you for bringing this to our attention. We look forward to resolving this for you as quickly as possible
Great from start to finish,Julie was…
Great from start to finish,Julie was clear and straightforward in initially going through what was best for my dads flat and no pressure or hard selling tactics like most I've spoke to.
Highly recommend
Regards Andrew Russell
10. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Affordable Stairlifts
Hi Andrew,
Thank you for your recommendation — it truly means a lot. We’re so pleased Julie provided a clear, straightforward experience without any pressure.
Helping families find the right solution in a relaxed and supportive way is exactly what we aim for.
Kind regards,
Affordable Stairlifts
Knowledgeable Lady Stairlifts
Julie came today to see us about a stair lift. Very nice person, easy to talk to, very knowledgeable. She made the experience of choosing a stair lift so easy. Thank you Julie
12. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Affordable Stairlifts
We’re delighted to hear that Julie made the process of choosing a stairlift easy and comfortable for you. She really is a great member of the team, and we’ll be sure to pass on your kind words.
Thanks again for choosing Affordable Stairlifts 😊
Very nice lady
Very nice lady, who explained everything and made the whole process easy
12. Februar 2026
Antwort von Affordable Stairlifts
Thanks for your feedback - glad we could make it stress free for you. we look forward to installing for you very soon
Professional and polite
Ver understanding, explained everything, went out of his way to make me feel assured of the product being sold
11. Februar 2026
Antwort von Affordable Stairlifts
Thank you for your wonderful 5-star review. We’re so pleased to hear you found our service professional, clear, and reassuring.
Your kind words mean a lot to us.
Would certainly recommend this company for fast efficient service
Very friendly and pleasant surveyor who explained every aspect of purchasing a stairlift and the pros and cons of different models. Henry made the whole process very easy and I’m looking forward to the installation very shortly.
10. Februar 2026
Antwort von Affordable Stairlifts
Thank you very much for your 5-star review and for recommending us.
We’re delighted to hear that you found the service fast and efficient, and that Henry made the process clear and easy by explaining all the options and pros and cons. We’ll be sure to pass your kind comments on to him.
We look forward to completing your installation very soon.
Changing stairlift
Simon Hazel was a very polite knowledgeable and friendly person
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Affordable Stairlifts
Dear Suzanne,
Thank you for your kind review.
We’re very pleased to hear that you found Simon polite, knowledgeable, and friendly. We pride ourselves on providing clear advice and a positive experience, so your feedback is greatly appreciated.
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