Great service so far. Chris phoned me straight away and survey was arranged for next day! Simon Hazel did the survey and was extremely friendly and helpful, and put my elderly mum in law at ease. Fitt... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Stairlift installed today by Declan. Couldn’t have been more helpful. Made all adjustments until I was happy with it and stayed whilst I practised as I was quite nervous about using it. Explained ev... Mehr ansehen
Unternehmen hat geantwortet
Paula Szubrycht came on Thursday and quickly put our minds at rest regarding stairlift. After measuring she sat with us and explained our options. She said the stairlift could be installed on Thursda... Mehr ansehen
Unternehmen hat geantwortet
Steve Watson helped us through the entire process of our stairlift. Very professional and extremely polite and courteous. Would recommend him in an instance for anyone interested in the purchase of a... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Affordable Stairlifts, we believe everyone deserves safe, reliable, and budget-friendly mobility solutions in their own home. With years of industry experience, we specialise in the supply, Installation, servicing, and removal of both new and reconditioned stairlifts across the UK. Our mission is simple: to make mobility accessible without compromise. That’s why all our stairlifts — whether straight or curved, brand-new or reconditioned — come with a minimum 12-month warranty, ensuring peace of mind for you and your loved ones. We offer: Straight and Curved Stairlifts – tailored to your staircase layout Reconditioned Options – affordable and eco-conscious, without sacrificing quality Outdoor Stairlifts – weatherproof models for external steps Free Home Surveys and Quotes – no pressure, no obligation Fast Installation – often within days of your survey 24/7 Customer Support – because reliability matters We proudly serve thousands of satisfied customers and take pride in our exceptional customer service and after-sales care. Our expert advisors are just a call away, and we’re always ready to help you find the right stairlift solution. 🌐 Visit us at affordablestairlifts.co.uk 📞 Freephone: 08000 996 994
Our promise to you
Vom Unternehmen geschrieben
- We’re committed to our customers!
- We promise to treat every customer with respect, support, and kindness at every stage of their interaction with us.
- Quality you can trust
- All stairlifts are fully serviced, safety-checked, and installed by trained professionals.
- Here when you need us
- From first enquiry to aftercare, our friendly team is here to help whenever you need us.
Our service guarantee
Peace of mind included
All stairlifts come with a 12-month warranty and aftercare support.
Kontaktinformationen
Roydsdale Way, BD4 6SE, Bradford, Vereinigtes Königreich
- 08000 996 994
- office@affordablestairlifts.co.uk
- affordablestairlifts.co.uk
Affordable Stairlifts, Fast Fitting
4,6
Hervorragend
272 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 65 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Nick was great he gave us clear…
Nick was great he gave us clear information and didn't bombard us with technical jargon . A credit to the company
9. Februar 2026
Antwort von Affordable Stairlifts
Thanks so much for the 5-star review!
We’re really glad to hear that Simon was polite, knowledgeable and friendly while helping with your stairlift. We’ll make sure he sees your kind comments 😊
Your rep was very professional he did…
Your rep was very professional he did the measurements and gave me the best options for my budget. Excellent service, Thank you.
9. Februar 2026
Antwort von Affordable Stairlifts
Dear Bob,
Thank you for your positive feedback.
We’re delighted to hear that you found our representative professional and that the options provided suited your budget. Providing clear guidance and value for money is very important to us.
We really appreciate you taking the time to leave a review.
Kind regards,
The Affordable Stairlifts Team
Happy customer. Beryl Cooper
The price was affordable,the fitting was done in two hours by a pleasant engineer .We very happy with the stair lift.
26. Jänner 2026
Antwort von Affordable Stairlifts
Thanks Beryl for your feedback, we appreciate it and we are so glad you are happy with you stairlift
A pleasnt experience.
Henry arrived on time and had a very pleasant attitude, he surveyed the staircase and explained everything in detail so that both my partner and I understood the system and the process and answered questions directly without embellishments. Their quotation was also explained in detail and where necessary conformation/explanation given and a copy left for us to consider. Placing the order the following day was a simple exercise and we now await the installation in a couple of weeks. We've had a good experience and now look forward to having the stairlift installed.
2. Februar 2026
Antwort von Affordable Stairlifts
Hi Mr Pankthurst,
Thank you very much for your 5-star review. We’re delighted to hear that Henry provided a pleasant, clear, and informative service and took the time to explain everything in detail for you both. It’s great to know the process felt straightforward and that you were happy with how the quotation was explained.
We really appreciate your feedback and look forward to installing your stairlift in the coming days. If you have any questions in the meantime, please don’t hesitate to get in touch.
Very professional service
Chris newson was very professional about everything, he even offered to take his shoes off.
He explained in detail so i understood fully. Chris certainly knows his stuff and was very friendly. We wouldnt hesitate to recommend him to anyone. He wanted to make sure i was happy with everything. He is a credit to your company
3. Februar 2026
Antwort von Affordable Stairlifts
Thank you so much for your wonderful review.
We’re thrilled to hear how happy you were with Chris and the service he provided. Making sure everything is clearly explained and that customers feel completely comfortable is something we take great pride in. We’ll be sure to pass your kind words on to him — he’ll be delighted.
Thank you for your recommendation.
Nick was Very informative pleasant and…
Nick was Very informative pleasant and helpful easy process very happy
3. Februar 2026
Antwort von Affordable Stairlifts
Thank you for your review.
We’re pleased to hear that Nick was informative, pleasant, and helpful, and that the process felt easy for you. That’s exactly the experience we aim to provide.
Mike Carroll was clear on the…
Mike Carroll was clear on the construction and installation of the stair lift
3. Februar 2026
Antwort von Affordable Stairlifts
Thank you for your review, Robert. We’re pleased Mike was able to clearly explain how the stairlift is constructed and installed. Thank you for taking the time to share your feedback.
Value for money
We were very pleased with the stairlift installation. Siobhann, who visited us, was very helpful and nice, explaining how the stairlift would work, advising that the radiator on the landing would need to be moved (which it did) and helping with approving the finance after paying a deposit (50%). The installer, who fitted the lift, demonstrated how the lift worked well. He also removed the existing handrail for us and tidied up afterwards. For a reconditioned Stannah, we were happy with the price and the flexible finance option. I was also pleased that the track rail doesn't take up much stair space and the chair/arms fold up. I would recommend this company if you need a stairlift that is affordable and easy to use.
26. Jänner 2026
Antwort von Affordable Stairlifts
Dear Max,
Thank you for your detailed and thoughtful review.
We’re delighted to hear how pleased you were with the service from Siobhann and our installation team. It’s great to know everything was clearly explained and that the installation met your expectations. We’re also pleased the reconditioned stairlift and finance options provided the value and flexibility you were looking for.
Thank you very much for your recommendation — it truly means a lot to us.
Kind regards,
The Affordable Stairlifts Team
I cannot recommend this company highly…
I cannot recommend this company highly enough ... Mike who came along today who was extremely friendly… made my Nan who requires the stairlift at ease even taking shoes off when coming in to the house, giving all suitable and affordable options for the not so straight forward staircase. As I say I cannot recommend them highly enough 5 star service
31. Jänner 2026
Antwort von Affordable Stairlifts
Thank you so much for your fantastic 5-star review. We’re absolutely delighted to hear about your experience and that Mike was able to put your Nan at ease during his visit. Taking the time to be respectful, friendly, and considerate in our customers’ homes is incredibly important to us.
We’re really pleased that Mike was able to provide suitable and affordable options for a more complex staircase, and it means a lot to know you felt confident recommending our service so highly.
Thank you again for your kind words and trust in Affordable Stairlifts. If we can help in any way in the future, please don’t hesitate to get in touch.
Antwort von Affordable Stairlifts
Thanks Tammy for your kind words - it means a lot
Paula from Affordable Stairlifts…
Paula from Affordable Stairlifts attended to provide a quotation for a stairlift for my partner's father. She conducted herself in a highly professional and knowledgeable manner and took the time to answer all of our questions in detail. She clearly explained the stairlift options available, using videos to demonstrate them, and provided a thorough overview of pricing and lead times.
His parents were happy to proceed with the purchase. When we advised that some remedial work would be required prior to installation, Paula was very accommodating with our proposed timescales. She provided a provisional installation date and left her contact details so that arrangements could be amended if necessary.
Overall, we were very satisfied with the service provided and would confidently recommend Affordable Stairlifts and Paula.
30. Jänner 2026
Antwort von Affordable Stairlifts
Thank you for your 5-star review. We’re delighted to hear that Paula provided such a professional and informative service and took the time to explain all options clearly. We really appreciate your recommendation and will be sure to pass your kind feedback on to Paula.
Very friendly
Very friendly, informative, good knowledge of all the products, , explained everything in detail , he answered every question and knew his products , I didn’t feel like I was asking stupid question, I would recommend your company to my friends and family, looking forward to the stairlift being fitted now
Yours sincerely
Edward Sutton
29. Jänner 2026
Antwort von Affordable Stairlifts
Hi Mr Sutton,
Thank you very much for your fantastic 5-star review. We’re delighted to hear that you found our service friendly, informative, and that everything was explained clearly without any pressure. Making sure our customers feel comfortable asking questions is very important to us.
We really appreciate your recommendation and look forward to fitting your stairlift soon. If you need anything in the meantime, please don’t hesitate to get in touch.
Antwort von Affordable Stairlifts
Thanks Mipsie for your kind feedback and for taking the time to leave us 5* Review- we appreciate it
Chris Newson came out to do our quote
Chris Newson came out to do our quote, he was very friendly & explained everything very well
26. Jänner 2026
Antwort von Affordable Stairlifts
Thank you for your review. We’re pleased to hear that Chris was friendly and explained everything clearly during your quote visit. We really appreciate you taking the time to share your experience.
A very professional survey and recommendatoin.
Picture a slick, smart, young, persuasive salesman. Now think of the exact opposite and you will get some idea of Steve Watson. Steve just got on with the job of assessing the best stairlift for my stairs, and made his recommendation. His quiet unassuming professional manner quickly gained my confidence, and all the reasons for his recommendation made sense. I got the impression that he couldn’t use pressure sales tactics if he tried. In addition, I liked the appearance and all the features of the recommended product, and can easily believe that it is of superior quality as Steve claims. My follow-up research confirms this. The price was reasonable, and although not the cheapest, you don’t get a Mercedes for the price of a Ford. I had no hesitation in placing an order there and then and not wasting time seeing other companies.
24. Jänner 2026
Antwort von Affordable Stairlifts
Thank you very much for your 5-star review and for sharing such detailed feedback. We’re delighted to hear that Steve’s honest, professional, and no-pressure approach gave you confidence and helped you choose the right stairlift for your home. It’s great to know his recommendation stood up to your own research as well.
We truly appreciate your trust in Affordable Stairlifts and look forward to taking care of you moving forward.
Great initial contact from Simon…
Great initial contact from Simon Hazael.
Nice and chatty and we enjoyed his banter, especially as we found we had something in common. He listened to Mum’s questions and offered sensible, ‘no nonsense’ and practical answers.
21. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Affordable Stairlifts
Thank you for your lovely 5-star review, Letitia. We’re delighted to hear that Simon Hazael made such a positive first impression and took the time to listen and answer your mum’s questions with clear, practical advice. We’ll be sure to pass on your kind words to him — feedback like this really means a lot to us.
Fast and efficient service
Prompt response to enquiry. Attention to our questions and detailed responses followed by immediate survey of premises and info on how a stairlift would fit. Advice on different products and suppliers for our choice. Given immediate quotation which was accepted with promise of quick installation.
20. Jänner 2026
Antwort von Affordable Stairlifts
Thank you for your great review, Anne. We’re pleased to hear you found our service fast and efficient, from the initial enquiry through to the survey and quotation. It’s great to know the information provided helped you feel confident in your decision, and we’re glad to be arranging a quick installation for you.
Useless company
When the lift came to be installed they got all the measurements wrong, it took over a year for installation due to keep making mistakes, eventually they paid compensation, it was payed for by social services, under a long term contract and should be serviced every 12 months, it was always a fight to get them to come and do the yearly maintenance, they have not bothered since 2019, it's still under contract and supposed to be replaced after 15 years free of charge as it was a deal the social services did with them, so true to there original performance still useless.
18. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Affordable Stairlifts
Thank you for leaving your review, G Webb. We take all feedback seriously; however, we believe this review may not relate to Affordable Stairlifts.
We did not operate in 2019, and the circumstances described do not apply, including long-term social services contracts, annual servicing since that period, and replacement terms. Do not align with our company’s history or services.
Unfortunately, Trustpilot does not show us sufficient contact or order details to verify this review internally. To help clarify and ensure this feedback is directed to the correct provider, we have requested further contact details via Trustpilot.
If this review were intended for Affordable Stairlifts, we would welcome the opportunity to investigate properly. Please get in touch with us directly on 0800 129 9191 or via email at office@affordablestairlifts.co.uk, quoting any relevant reference details.
Thank you for raising your concerns, and we hope this can be resolved accurately.
Customer Services Team
Affordable Stairlifts
Easy, trouble free service
Steve Watson visited our parents today. He was both knowledgeable and helpful and quickly found the right solution for them. Completed the survey there and then and lift booked to be installed a week on Monday. Very pleased with the service.
15. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Affordable Stairlifts
hank you for your 5-star feedback, Claire. We’re very pleased to hear that Steve Watson was helpful, knowledgeable, and able to find the right solution quickly for your parents. We’re glad everything was booked smoothly and appreciate you taking the time to share your experience.
Steve Watson was very helpful and were…
Steve Watson was very helpful and were very happy to go ahead with the purchase thank you
15. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Affordable Stairlifts
Thank you for your kind review, Amanda. We’re delighted to hear that Steve Watson was helpful and that you were happy to proceed with your purchase. We’ll be sure to pass your thanks on to him.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.