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A Fine Pair of Shoes Ltd Bewertungen 

5 011
•
TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I had a kerfuffle with customs that caused some damage to my shoes when shipped to USA. AFPOS worked with me and was very responsive and accommodating. 5* service. If I don't buy from them again i... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Honestly an exceptional company selling amazing items for keeping my shoes nice, keeps the very best suede dry, resilient and most of all; clean. Many thanks

Bewertet mit 5 von 5 Sternen

Having ordered polish from this company once before, I ordered more. After completing the order I wasnted to add more itms. I was reluctant to pay another postage charge to emaied them to see if an it... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I've ordered several pairs of boots from A Fine Pair of Shoes and everything has always gone great. We have had a lot of email communication, including special orders, and they've met all of my expec... Mehr ansehen

Unternehmensdetails

  1. Schuhgeschäft
  2. auch in
  3. Bekleidungsgeschäft
  4. Gürtelgeschäft
  5. Herrenmodengeschäft
  6. Stiefelgeschäft

Vom Unternehmen geschrieben

Welcome to A Fine Pair of Shoes, the largest stockist of Berwick 1707 in the UK and the premier independent Goodyear welted (GYW) footwear retailer in the EU. We are a family run business dedicated to offering expertly crafted men’s footwear and the finest shoe care products available. We work closely with some of the most respected British and European shoemakers, including heritage brands like Tricker’s, Berwick 1707, Paraboot, Saphir, and Sanders, to curate a collection that perfectly blends timeless style with modern wearability. Our passion lies entirely in quality; every pair we sell is selected for its exceptional craftsmanship, durability, and elegance.Whether you are investing in a premium Goodyear welted Oxford or reconditioning a cherished pair of boots, our close knit, knowledgeable team is here to support you with expert advice every step of the way. We believe exceptional customer service is just as important as the product itself, which is why we go above and beyond to provide responsive support and fast, reliable shipping.Why Choose Us?Premier Selection: The UK's largest Berwick 1707 stockist and the EU's premier independent GYW retailer.Premium Curation: Hand selected heritage footwear and premium shoe care to extend the life of your collection.Expert Support: Friendly, knowledgeable assistance from a passionate team that treats customers like family.Free UK Shipping: Enjoy free delivery on all domestic orders over £75.Free EU Shipping: Enjoy free delivery on all European orders over £150. Free Worldwide Shipping: Enjoy free delivery on international orders over £400.Get in Touch Website: www.afinepairofshoes.co.uk Email: info@afinepairofshoes.co.uk

A Fine Pair of Shoes Ltd

Vom Unternehmen geschrieben

We are 100% committed to looking after our customer with the best product and advise for their footwear needs.
A Fine Pair of Shoes sell beautifully made shoes and the best shoe care. Free world shipping over £400. info@afinepairofshoes.co.uk www.afinepairofshoes.co.uk

Fast & Free shipping over £50 for the UK

If you order by 12 noon Mon-Fri your order will be quality and checked and despatch that day.

We are very focused on giving an excellent customer experience from choosing high quality shoes and shoe care on our site, to the items always being in stock and carefully packaged and despatch the same day (for orders placed before 12 noon).

Kontaktinformationen

Promotion box for A Fine Pair of Shoes Ltd

Mens Footwear & Accessories

Extensive range of high quality footwear brands

4,7

Hervorragend

TrustScore 4.5 von 5

5011 Bewertungen

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Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

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4,7

Alle Bewertungen

(5 011)

64 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Great brushes

The 2 brushes I bought are exactly what I want for cleaning the welts of my shoes. They arrived a lot sooner than expected and are exactly as described. A great purchase.

6. August 2023
Bewertet mit 1 von 5 Sternen

Rude and Patronizing

The customer service is very patronizing.

Initially, I was very happy to find the exact pair of shoes I was looking for. I placed an order for them. It turned out the size was too big.

I attempted to return them and discovered that there would be a £45 shipping fee to return them. Plus I would be charged another £45 for shipping a new pair of shoes.

I reached out and kindly asked if there could be a discount. They offered a discount of 10% for a purchase of £75 or more. However, this discount code is the same discount that anyone can find on the internet. In short, they offered me nothing.

I reached out a few times to ask and clarify this and never received the decency of a reply.

This lack of response and the patronizing act of offering a discount when it's not a discount at all is not what I expect of a store that is supposedly selling fine shoes.

In the original reply they claimed they were a small company and could not do much. I am a "small" customer too.

As an online shoe store where customers can not try on shoes before purchase, they should expect the possibilities of returns and exchanges.

It is unfair for the customer to shoulder all shipping costs for returns and exchanges especially when the shoes are probably already marked up by at least 75%.

20. September 2023
Bewertung ohne vorherige Einladung
A Fine Pair of Shoes Ltd-Logo

Antwort von A Fine Pair of Shoes Ltd

Hello Sir, we would like opportunity to look into this issue for you! Please can you share your order number and email address and we'll get back to you and see if we can help to resolve this better to your satisfaction? Our returns and exchange policies have recently been amended for international customers because of the mounting costs of international couriers. However we would like to look into your situation with the utmost urgency and see if we can help you better!
Regards Sarah (Director, AFPOS)

Bewertet mit 5 von 5 Sternen

Great Customer Service

Really fast delivery, great quality products and excellent speed of customer service when i needed to return a second pair.

They also gave me advice on sizing on which proved to be correct.

4. Juni 2023
Bewertet mit 5 von 5 Sternen

I really like this company

This is the second pair of boots I’ve bought from them. The packaging, presentation, (little things like a thank you card etc) and service is excellent. The quality of the shoes they stock is also excellent. I don’t usually leave reviews but I really like this company.

23. August 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Negozio fantastico!

Negozio fantastico benché un pelino fuori mano.
Assortimento superbo e proprietari di una cortesia disarmante.

Consigliatissimo!

alfonso rossetti

11. August 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Second Time Lucky!

Original Pair were on the large side for a 12, alternate brand (Berwick) swapped promptly and fit perfectly as an 11, again a generous size. Nicely made, quality feel and look just right!

7. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Last month I bought the tongue pads for…

Last month I bought the tongue pads for some designer loafers and they were great. On this occasion I ordered the tongue pads and also the heel grips. I called their customer service before I made the purchase and asked whether taking the heel grips would damage the shoes. I was assured that they won’t damage the shoes.

Upon arrival I put in the heel grips and tried the shoes on multiple times, but they still didn’t fit correctly and I decided that I need to go a size down. When I took the heel grips off they had damaged the area where it was. The white adhesive was glued onto the leather and I had to try really hard to get it off as it was being returned. I still couldn’t remove it 100% but luckily the brand had not noticed and exchanged it for a smaller size.

But if they had not then it would’ve cost me 900 pounds for shoes that don’t fit. As I said I was happy with my first order of tongue pads and they did fix the problem however I’ve not tried to remove the tongue pads off the other pair of shoes. So I’m unsure whether the tongue pads have also damaged the shoes but the ones I did remove the tongue pad and heel grip from left residue behind therefore damaging the shoes.

30. Juni 2023
Bewertung ohne vorherige Einladung
A Fine Pair of Shoes Ltd-Logo

Antwort von A Fine Pair of Shoes Ltd

Im sorry to hear of this issue Sir.
All staff working at AFPOS are fully trained to know that heel grips are a highly adhesive product (which is why they are so good!). Once stuck, they don't move. We all advise that they should only be used in the knowledge that they will stick 'hard' to the heels and wont be removable completely.

Bewertet mit 5 von 5 Sternen

EASY PEASY !

Excellent seller.
Fantastic range at great prices.
It was easier and cheaper (& with a better selection) for me to have the products sent from A Fine Pair of Shoes in the UK to me in Australia than to shop here.
I will happily buy here again and gladly recommend A Fine Pair of Shoes to all.

3. März 2023
Bewertet mit 5 von 5 Sternen

All round perfection

Excellent website made for easy purchase. I was buying a specific shade match so quality of colour photographs was important. Good customer services and swift delivery too.

4. April 2023

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