I have had a very difficult year with a young horse who had an undisclosed hock fracture as a youngster. Over the past year I have unfortunately had to speak to the Agria team on multiple occasions an... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
My beloved cat passed away and I had been putting off calling to cancel his insurance policy. I was passed extremely quickly through to a very compassionate member of staff who made the process easy a... Mehr ansehen
I've been really pleased with the customer service experience we have received from Agria. Team is always helpful and friendly when we have called to renew or make changes to our policy. When mak... Mehr ansehen
Unternehmen hat geantwortet
Needed to talk to someone about a question on my policy. No long queue, phone was answered quickly and Shane was polite, professional and understood exactly what my query was and provided the answers... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Agria Pet Insurance: Lifetime Pet Insurance
Vom Unternehmen geschrieben
- We only offer Lifetime cover
- We believe it's so important to get the right policy for your pet, which is why Agria only offers Lifetime cover with up to £20,000 vet fees cover.
- We’re here when you need us
- Our customers get access to expert advice 24/7 via video call with the Agria App, so help is always on hand if you are worried.
- Trusted by pet owners
- That's why over 90% of our customers renew every year - based on all Agria Pet Insurance renewal data from 1 October 2023 to1 October 2024.
- We pay 98% of claims*
- And we can pay your vet directly, so you can focus on your pet. * Based on all Agria Pet Insurance claims received between November 2023 and May 2024.
Kontaktinformationen
First Floor, Blue Leanie, Walton Street, HP21 7QW, Aylesbury, Vereinigtes Königreich
- 03330 30 10 00
- agriapet.co.uk
4,8
Hervorragend
13 147 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Agria Pet Insurance
Hello Michele,
I am so happy to see that you’ve given us a 5 star review! ⭐
I will pass your comments over to the team as I know they will be delighted.
If you have any further queries, please do not hesitate to contact us on 03330 30 10 00 / info@agriapet.co.uk
Kind regards
Chloe
Customer Service Team
Professional and caring
As always, a delight to deal with Agria. What a professional and knowledgeable team, customer service clearly paramount to everyone in the company. Thank you Shane for recent engagement.
20. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Agria Pet Insurance
Hello ER,
I am so pleased to hear that you have had a 5 star experience with Shane! ⭐
We all really appreciate the time you have taken to leave such a positive review.
I will pass your feedback over to the team, as I know that they will be delighted.
If you have any further queries, please do not hesitate to contact us on 03330 30 10 00 / info@agriapet.co.uk
Kind regards
Chloe
Customer Service Team
Incredibly helpful and personable
Incredibly helpful and personable. No wait time to speak to a real human. Fantastic personalised service.
20. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Agria Pet Insurance
Hello,
Thank you so much for your 5 star review and positive feedback regarding your recent experience with us.
I will ensure the team are aware of your comments and in the meantime, please do not hesitate to contact us on 03330 30 10 00 / info@agriapet.co.uk should you have any questions.
Kind regards
Chloe
Customer Service Team
What a refreshing change to hard sell!
What a difference it makes to speak to someone who is clearly not driven by targets - had a lovely open conversation around my renewal price and with no pressure or expectation had some options explained to me to allow me to decide if I wanted to continue my dogs whole of life policy. After being given time to weigh up the pros and cons I did decide to renew my dogs policy. Thank you Agria (and Jennifer H who i spoke with) for being on the side of the pet and policy holder and not pushing a hard sell.
20. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Agria Pet Insurance
Hello Dawn,
It is so wonderful to get your positive feedback! ⭐
We are so happy to hear that you have had a lovely experience with Jenny, she will really appreciate your feedback.
If you have any questions in the future regarding your policy please do not hesitate to contact us on 03330 30 10 00 / info@agriapet.co.uk
Kind regards
Chloe
Customer Service Team
Sharon was great on our call earlier…
Sharon was great on our call earlier today. She was very professional and courteous, and was able to solve my query quickly and efficiently.
20. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Agria Pet Insurance
Hello Sam,
It is so wonderful to get your positive feedback and 5 stars! ⭐
We are so happy to hear that you have had a lovely experience with Sharon, she will really appreciate your feedback.
If you have any questions in the future regarding your policy please do not hesitate to contact us on 03330 30 10 00 / info@agriapet.co.uk
Kind regards
Chloe
Customer Service Team
Very helpful and patient
Very helpful and patient. I really appreciate this when my dog is hurt.
20. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Agria Pet Insurance
Hello AG,
I am so pleased to hear that you have had a 5 star experience with us.
We really appreciate the time you have taken to leave such a positive review.
I will pass your feedback over to the team, as I know that they will be delighted.
If you have any further queries, please do not hesitate to contact us on 03330 30 10 00 / info@agriapet.co.uk
Kind regards
Chloe
Customer Service Team
I had a lovely conversation to day with…
I had a lovely conversation to day with Sharon, she is friendly, knowledgeable, helpful and caring. I highly recommend Agria for peace of mind.
20. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Agria Pet Insurance
Hello Janet,
It is so wonderful to get your positive feedback and 5 stars! ⭐
We are so happy to hear that you have had a lovely experience with Sharon, she will really appreciate your feedback.
If you have any questions in the future regarding your policy please do not hesitate to contact us on 03330 30 10 00 / info@agriapet.co.uk
Kind regards
Chloe
Customer Service Team
Judith was very helpful when I called…
Judith was very helpful when I called about a new claim I would be putting in for my dog to see a specialist. She explained claims are taking 10days at the moment to be approved and I should hear within thst time scale.
20. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Agria Pet Insurance
Hello Karen,
I am so pleased to hear that you have had a 5 star experience with Judith ⭐
We all really appreciate the time you have taken to leave such a positive review.
I will pass your feedback over to the team, as I know that they will be delighted.
If you have any further queries, please do not hesitate to contact us on 03330 30 10 00 / info@agriapet.co.uk
Kind regards
Chloe
Customer Service Team
Took out a policy for our new puppy and…
Took out a policy for our new puppy and spoke to Ashley on the phone who was really helpful and made the whole process seamless. Her customer service was top class and she was a nothing but nice and helpful throughout the whole experience.
20. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Agria Pet Insurance
Hello Kieran,
It is so wonderful to get your positive feedback! ⭐
We are so happy to hear that you have had a lovely experience with Ashley, she will really appreciate your feedback.
If you have any questions in the future regarding your policy please do not hesitate to contact us on 03330 30 10 00 / info@agriapet.co.uk
Kind regards
Chloe
Customer Service Team
Antwort von Agria Pet Insurance
Hello Mr Toth,
Thank you so much for your positive feedback regarding your recent experience with us.
I will ensure the team are aware of your comments and in the meantime, please do not hesitate to contact us on 03330 30 10 00 / info@agriapet.co.uk should you have any questions.
Kind regards
Chloe
Customer Service Team
Telephone call for Existing Policy Question
Needed to talk to someone about a question on my policy. No long queue, phone was answered quickly and Shane was polite, professional and understood exactly what my query was and provided the answers promptly. Very happy with the service provided. I've had my equine insurance with Agria for a couple of years now and very happy with the level of service provided.
20. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Agria Pet Insurance
Hello,
I am so pleased to hear that you have had a 5 star experience with Shane ⭐
We really appreciate the time you have taken to leave such a positive review.
I will pass your feedback over to the team, as I know that they will be delighted.
If you have any further queries, please do not hesitate to contact us on 03330 30 10 00 / info@agriapet.co.uk
Kind regards
Chloe
Customer Service Team
Very helpful and friendly staff
Very helpful and friendly staff, dealt with my questions fully. Giving me reassurance and support
20. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Agria Pet Insurance
Hello Alison,
I am so pleased to hear that you have had a 5 star experience with us.
We really appreciate the time you have taken to leave such a positive review.
I will pass your feedback over to the team, as I know that they will be delighted.
If you have any further queries, please do not hesitate to contact us on 03330 30 10 00 / info@agriapet.co.uk
Kind regards
Chloe
Customer Service Team
Very helpful good experience from u as…
Very helpful good experience from u as a company
13. September 2026
Antwort von Agria Pet Insurance
Hello Customer,
Thank you so much for your positive feedback regarding your recent experience with us.
I will ensure the team are aware of your comments and in the meantime, please do not hesitate to contact us on 03330 30 10 00 / info@agriapet.co.uk should you have any questions.
Kind regards
Chloe
Customer Service Team
Such a refreshing change - great service from Agria
Such a refreshing change being able to discuss things with an experienced & knowledgeable individual like Kelly, who was super helpful, patient and professional. A fantastic asset for Agria.
19. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Agria Pet Insurance
Hello Alexandra,
It is so wonderful to get your positive feedback and 5 stars! ⭐
We are so happy to hear that you have had a lovely experience with Kelly, she will really appreciate your feedback.
If you have any questions in the future regarding your policy please do not hesitate to contact us on 03330 30 10 00 / info@agriapet.co.uk
Kind regards
Chloe
Customer Service Team
Kitten pack request for Lulu
Shane was extremely helpful and dealt with my request in a very acceptable manner- thank you.
19. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Agria Pet Insurance
Hello Susan,
I am so pleased to hear that you have had a 5 star experience with Shane! ⭐
We all really appreciate the time you have taken to leave such a positive review.
I will pass your feedback over to Shane and the team, as I know that they will be delighted.
If you have any further queries, please do not hesitate to contact us on 03330 30 10 00 / info@agriapet.co.uk
Kind regards
Chloe
Customer Service Team
Very helpful
Very helpful, had to change a couple of things in my policy, advisors were all great.
15. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Agria Pet Insurance
Hello Miss Jay,
It is so wonderful to get your positive feedback ⭐
We are so happy to hear that you have had a lovely experience with Tracey & Angela, they will really appreciate your feedback.
If you have any questions in the future regarding your policy please do not hesitate to contact us on 03330 30 10 00 / info@agriapet.co.uk
Kind regards
Chloe
Customer Service Team
Shane was very helpful in sorting my…
Shane was very helpful in sorting my query this morning he was friendly efficient & polite - great customer service . Thank you
19. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Agria Pet Insurance
Hi Christina
I am so pleased to hear that you have had a 5 star experience with us. We really appreciate the time you have taken to leave such a positive review.
I will pass your feedback over to the team, as I know that they will be delighted.
Please do let me know if I can be of any further assistance.
Kind regards
Jenny
Customer Service Team
It was my first time calling about a…
It was my first time calling about a claim. The lady (sorry I don’t recall her name) was delightful to speak to. She listened and empathised when I ran through the series of events throughout Gerry’s two colic surgeries. She went on to explain the process that would follow.
16. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Agria Pet Insurance
Hi A Rogers
I am so happy to see that you’ve given us a 5 star review! I will pass your comments over to the team as I know they will be delighted.
I hope Gerry is recovering well and taking it easy.
If you have any further queries, please do not hesitate to contact us.
Kind regards
Jenny
Customer Service Team
Lovely customer service and personal approach
First time claiming so was looking some info in advance of the vet visit and treatment. The lady was so lovley and helpful especially when its a stressful worrying time.
19. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Agria Pet Insurance
Hi Katie
hank you so much for the 5-star review.
We completely understand how anxious it can be when your pet is unwell, so we are delighted that our advisor was able to reassure you and provide the guidance you needed before your appointment.
We hope everything goes smoothly with your pet's treatment, and please know we are always here to support you whenever you need us.
Kind regards
Jenny
Customer Service Team
Always great customer service and open…
Always great customer service and open explanations about costs. Managed to reduce my insurance cost due to a change in my horse’s workload!
Jennifer was fantastic! I will insure all future horses with them!
19. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Agria Pet Insurance
Hi Katie
Thank you so much for your wonderful 5-star review!
We are thrilled to hear that you always receive great service and clear explanations regarding your policy costs.
We truly appreciate your kind words about our team member and are so grateful for your loyalty and trust in us for your future horses.
If you have any questions in the future regarding your policy please don't hesitate to contact me.
Kind regards
Jenny
Customer Service Team
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