Another great example of top class customer service down to the smallest details. Even minor issues are treated with respect and sorted out. Once again thanks to Arighi Bianchi. First example was in... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Arighi Bianchi installed new flooring in our living room this week. The flooring was installed by Luke. We are very pleased with the flooring, which looks great. Luke provided a fantastic s... Mehr ansehen
Unternehmen hat geantwortet
Ordered my furniture. What a refreshing change to deal with a company that doesn't push you to purchase. Gemma Knowles who we dealt with was first class and definitely an asset to the company. Extreme... Mehr ansehen
Unternehmen hat geantwortet
We bought a sofa & a reclining chair from 2 different companies sold by Arighi Bianchi. We wanted to match or contrast fabrics. There was a very wide choice. We were helped by consultant Sue Hehir.... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
We are famous for selling quality living, dining and bedroom furniture, flooring and accessories, and cafe bar. Our aim is to provide a great shopping experience, by offering a huge selection of furniture and a wealth of knowledge and expertise. We offer an eclectic mix of traditional and contemporary furniture styles, many of which are available to buy online at www.arighibianchi.co.uk
Kontaktinformationen
The Silk Road, SK10 1LH, Macclesfield, Vereinigtes Königreich
- 01625 613333
- enquiry@arighibianchi.co.uk
- arighibianchi.co.uk
4,6
Hervorragend
2147 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 83 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Thanks to our delivery guys.
Thanks to Chris. L and Keith for delivering our chairs with care.
8. August 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Mrs Stevenson
Thank you for your great feedback regarding your delivery experience with our very own Chris L and Keith.
It is wonderful to hear that Chris and Keith showed such great professionalism when delivering your chairs with care.
Thank you again and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Great service
Great service. Arrived exactly when they said. Took their shoes off in the house and were polite and helpful. Could not ask for more
8. August 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Gill
Thank you for your great feedback regarding your delivery experience with our very own drivers.
It is wonderful to hear that they displayed such great professionalism when delivering and were polite and helpful.
Thank you again and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Think twice before purchasing from here.
I purchased a solid desk for almost £900 from this company during their sale, which I was excited about despite a one-week delay in delivery. However, my excitement quickly turned to disappointment upon receiving the product. As I opened the parcel, I noticed a significant defect: most parts of the drawer and back were made from broken reclaimed wood.
I contacted the company to express my concerns, explaining that for a £900 product, one expects something of decent quality. Shockingly, their response was dismissive, stating that since the broken wood was underneath, it didn’t matter. This comment is incredibly unprofessional and unethical. How can a company justify sending a product with such defects simply because they are not immediately visible?
Their lack of concern and unwillingness to provide a solution disappointed me. They told me the product is “as is” and there’s no room for improvement. This experience has left me with a very poor impression of this company, and I will never shop here again. I strongly advise others to steer clear as well.
For a company that charges premium prices, their quality control and customer service are severely lacking. Do not waste your money here. Photos are available
7. August 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Ellie
Thank you for your feedback. We’re truly sorry to learn of your disappointing experience.
We are very pleased to know that you have in touch with our Store Manager, Lisa and a solution has been sorted.
Thank you again,
Best wishes,
Arighi Bianchi Customer Care Team
My thanks to Liam and Chris who…
My thanks to Liam and Chris who repaired a light on a sideboard we had purchased from AB. Excellent service. Made sure everything was in full working order before they left. Thank you.
25. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Peter
Thank you for your great feedback regarding your delivery experience with our very own Chris H and Liam.
It is wonderful to hear that Chris and Liam showed such great professionalism when repairing a light on a sideboard you purchased from us.
Thank you again and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Helpful staff
Chris and Liam were extremely helpful when they delivered our furniture.
Every member of staff we encountered during the process went out of their way to help us and we would recommend to everyone.
16. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear H.G
Thank you for your great feedback regarding your delivery experience with our very own Chris H and Liam.
It is wonderful to hear that Chris and Liam showed such great professionalism when delivering and that every member of our team that you encountered throughout the process were so friendly and helpful .The Arighi Bianchi way!
Thank you again and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Friendly and super efficient service
Friendly and super efficient service. We were telephoned beforehand and Arighis delivered ahead of scheduled which was a plus. Always good personal service and we appreciate your expertise in delivering the goods.
2. August 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Valued Customer
Thank you for your wonderful feedback regarding your service experience with us.
Providing excellent customer service sits at the very heart of everything we do at Arighi Bianchi and it is great to see fantastic service being recognised.
Thank you again and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
fantastic service from Chris and Liam
fantastic service from Chris and Liam,
delivered and put in place my new sofa
always friendly and amazing customer service throughout,
friendly efficient and helpful
top notch
thank you guys
1. August 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Shar
Thank you for your great feedback regarding your delivery experience with our very own Chris H and Liam.
It is wonderful to hear that Chris and Liam showed such great professionalism when delivering and that every member of our team that you encountered throughout the process were so friendly and helpful .The Arighi Bianchi way!
Thank you again and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Excellent delivery service
Excellent delivery service. Efficient and polite staff.
30. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Rachel
Thank you for your wonderful feedback regarding your service experience with us.
Providing excellent customer service sits at the very heart of everything we do at Arighi Bianchi and it is great to see fantastic service being recognised.
Thank you again and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Chris and Liam were super helpful
Chris and Liam were super helpful, extremely careful and cheerful when delivering our new 3 seater and taking away the borrowed sofas. Great service. Thank you!
1. August 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Tracy
Thank you for your fantastic feedback regarding your delivery experience with our very own Chris H and Liam.
It is wonderful to hear that Chris and Liam showed such great professionalism when delivering and that every member of our team that you encountered throughout the process were so friendly and helpful .The Arighi Bianchi way!
Thank you again and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Fantastic service from a fabulous…
Fantastic service from a fabulous family run company!
Delivery guys Chris.L. And Keith were so friendly and helpful! Even answered my questions about cleaning the fabrics!! A great experience all round.
1. August 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Katrina
Thank you for your wonderful feedback regarding your delivery experience with our very own Chris L and Keith.
It is wonderful to hear that Chris and Keith showed such great professionalism when delivering and were on hand to answer questions about cleaning the fabrics.They are indeed wonderful ambassadors for our Family business.
Thank you again and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
High quality furniture with reliable delivery
From our visit to the showroom to finding and buying just the sofa we wanted to the delivery process everything was perfect. Chris and Liam handled the delivery very smoothly. They arrived on the time mentioned and easily carried the sofa through narrow doors. They were very cooperative and professional.
30. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Hania
Thank you for your great feedback regarding your delivery experience with our very own Chris H and Liam.
It is wonderful to hear that Chris and Liam showed such great professionalism when delivering and handled everything so smoothly .The Arighi Bianchi way!
Thank you again and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Great Service from start to finish
Great Service from start to finish.
Chris and Kieth on delivery
Shanon Burrows in sales and other staff keeping us up to date on delivery.
Steve & Sue Poynton
29. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Steve
Thank you for your great feedback regarding your delivery experience with our very own Chris L and Keith and also from Sharon on the shop floor.
It is wonderful to hear that Chris and Keith showed such great professionalism when delivering and that Sharon was also so friendly and helpful .The Arighi Bianchi way!
Thank you again and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Chris and Liam did an excellent job…
Chris and Liam did an excellent job delivering our furniture. Well done.
29. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Hilary
Thank you for your great feedback regarding your delivery experience with our very own Chris H and Liam.
It is wonderful to hear that Chris and Liam showed such great professionalism when delivering.
Thank you again and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Great service from Arighi Bianchi as…
Great service from Arighi Bianchi as always, happy workers Thank you Chris and Liam.
26. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Linzi
Thank you for your great feedback regarding your delivery experience with our very own Chris H and Liam.
It is wonderful to hear that Chris and Liam delivered in such a professional and polite way..They are a total credit to tour Family business!
Thank you again and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
What a fantastic service from Malcom…
What a fantastic service from Malcom Palk in sales. What an absolute pleasure to deal with Chris and Liam today, who delivered our sofa. They were both very respectful, helpful and very professional. Thank you, Arighi Bianchi you have amazing staff please pass on our feedback.
Thanks Mr & Mrs Topham - Congleton
25. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Topham
Thank you for your great feedback regarding your delivery experience with our very own delivery drivers Chris H and Liam and also our sales consultant Malcolm.
It is wonderful to hear that Chris and Liam kept you updated and delivered in such a professional and polite way..The Arighi Bianchi way!
Thank you again and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
What a service from Sharon Burrows in…
What a service from Sharon Burrows in sales. What an absolute pleasure to deal with Sharon to Chris and Liam, who delivered my sofa. They were both very respectful and very professional. Thank you, Arighi Bianchi you have amazing staff
25. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Joanne
Thank you for your great feedback regarding your experience with our very own Sharon Burrows as well as our delivery drivers, Chris H and Liam.
It is wonderful to hear that Sharon, Chris and Liam all were such a pleasure to deal with.
Thank you again and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Excellent products and service
Found just what we wanted in store. Ordering process via phone and email very easy. Delivery to West Wales within timescale we were given .
Chris and Liam arrived in time window given and gave 1 hour notice of arrival. They delivered and fitted the furniture without and issues.
Excellent products and first class service as always.
23. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Judith
Thank you for your great feedback regarding your delivery experience with our very own Chris H and Liam.
it is great to see our fantastic service being recognised and that we resolved your issue of getting your old sofa out.
Thank you again and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Excellent service
Excellent service from the wallpaper department in particular Jill who was enormously helpful and couldn’t do enough for us.
24. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Sir/Madam
Thank you for your great feedback regarding your in-store experience with our very own Jill in-store.
it is great to see our fantastic service being recognised and that we resolved your issue of getting your old sofa out.
Thank you again and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Antwort von Arighi Bianchi
Dear CC
Thank you for your wonderful feedback regarding your service experience with us.
Providing excellent customer service sits at the very heart of everything we do at Arighi Bianchi and it is great to see fantastic service being recognised.
Thank you again and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Efficient professional service.
Kept us informed of arrival time. Very polite helpful delivery men - Chris & Keith. They were professional and put the electric bed together very efficiently. Took all their rubbish away.
18. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Di
Thank you for your great feedback regarding your delivery experience with our very own Chris L and Keith.
It is wonderful to hear that Chris and Keith kept you updated on the arrival time and delivered in such a professional and polite way..The Arighi Bianchi way!
Thank you again and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
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