Another great example of top class customer service down to the smallest details. Even minor issues are treated with respect and sorted out. Once again thanks to Arighi Bianchi. First example was in... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Arighi Bianchi installed new flooring in our living room this week. The flooring was installed by Luke. We are very pleased with the flooring, which looks great. Luke provided a fantastic s... Mehr ansehen
Unternehmen hat geantwortet
Ordered my furniture. What a refreshing change to deal with a company that doesn't push you to purchase. Gemma Knowles who we dealt with was first class and definitely an asset to the company. Extreme... Mehr ansehen
Unternehmen hat geantwortet
We bought a sofa & a reclining chair from 2 different companies sold by Arighi Bianchi. We wanted to match or contrast fabrics. There was a very wide choice. We were helped by consultant Sue Hehir.... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
We are famous for selling quality living, dining and bedroom furniture, flooring and accessories, and cafe bar. Our aim is to provide a great shopping experience, by offering a huge selection of furniture and a wealth of knowledge and expertise. We offer an eclectic mix of traditional and contemporary furniture styles, many of which are available to buy online at www.arighibianchi.co.uk
Kontaktinformationen
The Silk Road, SK10 1LH, Macclesfield, Vereinigtes Königreich
- 01625 613333
- enquiry@arighibianchi.co.uk
- arighibianchi.co.uk
4,6
Hervorragend
2147 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 83 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Ordered a new sofa
Ordered a new sofa, the sales manager was very helpful, prompt delivery, kept us well informed of dates. Fitting team were very professional, protected the floor, set the sofa up, took away all the packaging. Very pleased with the sofa. Couldn’t ask for more.
11. September 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Rob
Thank you for your great feedback regarding your in-store and delivery experience with us.
It is wonderful to hear that our team showed such great professionalism when delivering and that every member of our team that you encountered throughout the process were so friendly and helpful .The Arighi Bianchi way!
Thank you again and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
As always
As always, clean and efficient service and delivery. Thanks again, well deserved Liam and Chris.
12. September 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Robert
Thank you for your great feedback regarding your delivery experience with our very own Chris H and Liam.
It is wonderful to hear that Chris and Liam showed such great professionalism when delivering and that every member of our team that you encountered throughout the process were so friendly and helpful .The Arighi Bianchi way!
Thank you again and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Cafe
Called into your cafe today for a drink and purchased Flat White and Fresh Orange juice and PAID the bill and was about to leave when where approach by another member of staff on the way out who asked had we paid I'm 64 years of age and my friend is 74 years of age we climb 3 flights of stairs to reach your cafe and the same on the way out. I have Never felt so ashamed in my life what a way to treat 2 elderly customers, neither us can run across a road never mind run down those stairs. Think one of your staff in the cafe needs a bit of training. The rest of the staff where brilliant, coffee very nice too
11. September 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Gary
Thank you for your feedback. We’re truly sorry to learn of your disappointing experience, which was not to our usual high standard.
We would really like to look into this further and hopefully remedy it for you.
Could we please ask that you message us with your telephone number and we will call you to discuss this at a time that suits you.
Thank you again, we’d really like to sort this for you and look forward to receiving your message.
Best wishes,
Arighi Bianchi Customer Care Team
Recieved item safely packed in padded…
Recieved item safely packed in padded box good delivery time. Happy
12. August 2024
Antwort von Arighi Bianchi
Dear Suzanne
Thank you for your great feedback regarding your online order and delivery with us.
Your custom is greatly appreciated. We will pass this fantastic feedback onto our online fulfilment team.
Thank you again and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Great Delivery experience
Another really positive experience having furniture delivered from Arighi Bianchi. Tom and Chris H did a great job, they were communicative prior to the delivery to let me know when they would arrive. They then delivered our 3 large pieces of furniture with great care and attentiveness and even helped install the shelves for us. Thank you!
9. September 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Rory
Thank you for your great feedback regarding your delivery experience with our very own Chris H and Tom.
It is wonderful to hear that Chris and Tom showed such great professionalism when delivering and that every member of our team that you encountered throughout the process were so friendly and helpful .The Arighi Bianchi way!
Thank you again and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
I ordered a lemon
I ordered a lemon, it arrived and is as ordered- a big yellow ceramic lemon. I’m delighted.
8. August 2024
Antwort von Arighi Bianchi
Dear Eluned
Thank you for your great feedback regarding your online order and delivery with us.
Your custom is greatly appreciated. We will pass this fantastic feedback onto our online fulfilment team.
Thank you again and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
5* Service
Recently had a dining set delivered. Liam and Chris Wr were great, made sure the items were stored and covered correctly to protect while in storage for a few days. Had a slight issue with one of the chairs (Not their fault) but it was pictured and reported straight away and a replacement was delivered within 48 hours. Can’t fault the service.
6. September 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Morgan
Thank you for your great feedback regarding your delivery experience with our very own Chris W and Liam.
It is wonderful to hear that Chris and Liam showed such great professionalism when delivering and that every member of our team that you encountered throughout the process were so friendly and helpful.
Thank you again and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
I had my new sofa and chairs delivered…
I had my new sofa and chairs delivered on 21/08/24 by Arighi Bianchi and the delivery guy’s were called Chris H and Chris L, both were professional and considerate.
They worked as a team and did a great job.
21. August 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Ann
Thank you for your great feedback regarding your delivery experience with our very own Chris H and Chris L.
It is wonderful to hear that Chris and Chris showed such great professionalism when delivering and that every member of our team that you encountered throughout the process were so friendly and helpful.
Thank you again and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Prompt and friendly delivery
Prompt and friendly delivery, positioned furniture exactly as requested, quality service and quality products.
6. Juli 2024
Antwort von Arighi Bianchi
Dear Happy Customer
Thank you for your wonderful feedback regarding your delivery experience with our very own premium delivery installation team.
It is wonderful to hear that our team displayed such great professionalism when delivering and that every member of our team that you encountered throughout the process were so friendly and helpful.
Thank you again and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Chris and Liam delivered our sofa…
Chris and Liam delivered our sofa today. Really nice guys, pre call beforehand to advise they were on their way, very polite and considerate. Thanks guys.
28. August 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Rachael
Thank you for your great feedback regarding your delivery experience with our very own Chris W and Liam.
It is wonderful to hear that Chris and Liam showed such great professionalism when delivering and that every member of our team that you encountered throughout the process were so friendly and helpful.
Thank you again and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Very pleasedI
I ordered the sea urchin jug, having seen it in a Sunday newspaper. It is so beautiful and unusual -- love it! Delivery was quick and the jug was really well packed -- thank you. Very satisfied all round.
28. Juli 2024
Antwort von Arighi Bianchi
Dear Yvonne
Thank you for your great feedback regarding your online order of sea urchin jug and delivery with us. I am delighted you saw it in a Sunday newspaper.
Your custom is greatly appreciated. We will pass this fantastic feedback onto our online fulfilment team.
Thank you again and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Excellent delivery
Chris and Keith came to deliver our new dining table and chairs and couldn't have been more helpful, including helping me to remove the old one to the garage.
19. August 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear David
Thank you for your great feedback regarding your delivery experience with our very own Chris L and Keith.
It is wonderful to hear that Chris and Keith showed such great professionalism when delivering and that every member of our team that you encountered throughout the process were so friendly and helpful.
Thank you again and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Excellent service from Team AB
Excellent service from Dena and Sarah from the Carpets department when ordering my new rugs, they patiently sat through me matching samples to other room finishes and binding choices before I placed my order.
Chris L and Keith, were the delivery team and they had 5 rugs to deliver to me. Nothing was too much trouble they carefully unpacked the rugs, moved furniture and replaced it once I was happy with rug position, absolute 5 star service.
Very happy with Team AB, thank you.
23. August 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear DB1
Thank you for your great feedback regarding your flooring experience with our very own
Dena and Sarah.
It is wonderful to hear that Chris and Keith showed such great professionalism when delivering and that every member of our team that you encountered throughout the process were so friendly and helpful.
Thank you again and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Great delivery by Chris L and Keith
Great delivery by Chris L and Keith. They delivered our new bed and assembled. Very friendly and helpful. Top marks!
22. August 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Andy
Thank you for your great feedback regarding your delivery experience with our very own Chris L and Keith.
It is wonderful to hear that Chris and Keith showed such great professionalism when delivering and that every member of our team that you encountered throughout the process were so friendly and helpful.
Thank you again and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Absolutely brilliant service as usual
Absolutely brilliant service as usual. Tracey Maxwell was so patient and knowledgeable in helping us choose our corner sofa and chairs and the delivery by Chris L and Keith was 5 star even though it decided to rain just as they opened the van. Thank you 😊
22. August 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Angela
Thank you for your great feedback regarding your delivery experience with our very own Tracey. She is a wonderful ambassador for our Family business.
It is wonderful to hear that Chris and Keith also showed such great professionalism when delivering.
Thank you again and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Chris H and Chris L delivery
Chris H and Chris L
Arrived as time advised, very friendly and efficient - even took boots off before standing on carpet 😄
Thankyou
Judith and Paul. (Chinley)
21. August 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Judith and Paul
Thank you for your great feedback regarding your delivery experience with our very own Chris H and Chris L.
It is wonderful to hear that our two Chris' showed such great professionalism when delivering and that every member of our team that you encountered throughout the process were so friendly and helpful.
Thank you again and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Antwort von Arighi Bianchi
Dear Paula
Thank you for your great feedback regarding your online order and delivery with us.
Your custom is greatly appreciated. We will pass this fantastic feedback onto our online fulfilment team.
Thank you again and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
New Bed
Thank you Chris and Keith for taking my old bed upstairs and setting up my new bed.
Service 100%.
Thank you
15. August 2024
Bewertung ohne vorherige Einladung
A step up from the usual high St…stores
A step up from the usual high St companies great experience in store with excellent service from eve,delivered ahead of time by chris and liam who were punctual efficient and very friendly,wouldn't hesitate to shop here again.
15. August 2024
Bewertung ohne vorherige Einladung
Great service
Great service from Sue in sales to Chris and Liam who delivered our furniture to us.
Really looking forward to receiving our next purchases from you
Thank you
Bill and Ruth Gorton
10. August 2024
Bewertung ohne vorherige Einladung
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