Arrow Lift Bewertungen 463

TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We had a fantastic experience with Arrow Lift, and their chair lift has truly been a game changer in our home. While we don’t currently need to use it for riding, it has already proven to be incred... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

From the sales rep Nelson to the office staff and the installers Ezra and Thomas, everyone answered all of our questions, did not pressure us to make a quick decision and followed through if somethin... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Easy, fast process. All staff I encountered in person or on phone were knowledgeable, polite and professional. The product I purchased works perfectly and looks good in my home. Highly recommend Arrow... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

On time. Excellent sales rep. Competent installer. Job was neat and clean when finished. Explanation of a complicated piece of equipment was thorough. All questions were answered. One small nega... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Anbieter von Mobilitätsausrüstung
  2. Anbieter von Hilfsmitteln für Menschen mit Behinderung
  3. Aufzugservice

Über Arrow Lift

Vom Unternehmen geschrieben


Arrow Lift is proud to be a premier supplier of home elevators, stair lifts and other accessibility lifts. Since our founding in 1985, our second-generation family-owned and operated company has been helping people stay in the homes they love. Our team of professionals offer a wide range of products including glass, pitless, shaftless and traditional home elevators. We also offer stair lifts, wheelchair lifts, and dumbwaiters.

Stair Lifts
Home Elevators
Commercial Accessibility
Service
Other Solutions

Our mission is to provide excellent service with a customer-focused experience that builds trust and respect. We understand that each client and project is unique, and work with you to find a solution to meet your needs. Our team is professionally trained, and service is our top priority. We are Better Business Bureau accredited with an A+ rating.

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Kontaktinformationen


4,7

Hervorragend

TrustScore 4.5 von 5

463 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 87 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

From initial call to installation

From initial call to installation, service was seamless. Sales(Nelson) and installation (Rodney) work were done professionally and personably. Love the Stannah stairlift - totally helpful and handsome too! Would not hesitate to recommend this company.

21. Mai 2025
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Antwort von Arrow Lift

Thank you, Alice!

We're so glad to hear that everything went smoothly from start to finish and that both Nelson and Rodney took good care of you. It's great to know your new Stannah stairlift is not only helpful but a nice-looking addition to your home as well!

We really appreciate your kind words and your willingness to recommend us.

Warmly,
The Arrow Lift Team

Bewertet mit 5 von 5 Sternen

Super nice guys…starting with Gary

Super nice guys…starting with Gary. The two guys that installed the stairlift were very respectful and very nice.

28. Mai 2025
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Antwort von Arrow Lift

Thank you, Marsha! We're so glad to hear that Gary and the installation team made a positive impression—it means a lot to us to know you felt respected and well cared for throughout the process. We’ll be sure to pass along your kind words to the team. If any questions come up down the road, don’t hesitate to give us a call!

Best,
The Arrow Lift Team

Bewertet mit 5 von 5 Sternen

The sales person Ryan was very easy to…

The sales person Ryan was very easy to work with. And it was installed by I can’t remember his name, but young man he was very good very polite. He did a good job. I’m loving my chairlift. I should’ve done it a long time ago and and also you your company was Not overly expensive.

28. Mai 2025
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Antwort von Arrow Lift

Thank you, Vivienne!

We're so glad to hear that Ryan and the installer made the process smooth and easy for you—and even happier to know you're enjoying your lift. It's great to hear it’s been a worthwhile addition to your home.

Please don’t hesitate to reach out if we can ever be of help down the road.

Warmly,
The Arrow Lift Team

Bewertet mit 5 von 5 Sternen

easy life

The young man who installed my Arrow lift was knowledgeable. He showed me ow to operate my arrow lift and told me if we have any problems to call.

28. Mai 2025
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Antwort von Arrow Lift

Thank you, Stephen!

We're so glad to hear that your installer made sure you felt comfortable using your new lift and knew what to do if any questions came up later.

We’ll be here if you ever need anything.

Best,
The Arrow Lift Team

Bewertet mit 5 von 5 Sternen

It was quickly installed after the…

It was quickly installed after the decision was made! A great burden has been lifted from us.

28. Mai 2025
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Antwort von Arrow Lift

Thanks, Bill! We’re really glad to know the lift is already making a difference for you. It’s great to hear the process moved quickly once the decision was made—and even better to know it’s brought some relief. That’s exactly what we hope for.

Warmly,
The Arrow Lift Team

Bewertet mit 3 von 5 Sternen

Location: Fresno CA

My salesman was awesome but when the installers showed up they didn't bring all the parts to install. They did install one unit and said it was ready to go but when I tried to use the chair today go up the stairs it stopped and kept beeping. They are supposed to be coming out to finish and fix it tomorrow.

22. Mai 2025
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Antwort von Arrow Lift

Dear Mark,
Thank you for your feedback. We’re really glad to hear that your experience with our salesperson was a positive one. We're sorry to hear there were issues during installation and that the first lift wasn’t working as expected when you tried to use it. That’s definitely not the smooth process we aim to provide.
We understand how frustrating that must have been, and we appreciate your patience as we worked to make it right. We believe that the issues you described were resolved when our Technician came out last week.
That being said, please don’t hesitate to reach out if you have any questions going forward—we want to be sure everything is working exactly as it should.
Best regards,
The Arrow Lift Team

Bewertet mit 5 von 5 Sternen

They installed our stair lifts very…

They installed our stair lifts very quickly & professionally. Their staff is efficient & made sure that we knew how everything worked before they left.

28. Mai 2025
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Antwort von Arrow Lift

Thank you, Julie!

We’re so glad to hear the installation went smoothly and that our team took the time to walk you through how everything works. Making sure you feel confident and comfortable using the lift is always a top priority for us.

We appreciate you taking the time to share your experience!

Warmly,
The Arrow Lift Team

Bewertet mit 5 von 5 Sternen

Callout to Tyler Oldham and his excellent service.


Wanted to take minute to call out the excellent service and follow up by Tyler Oldham from Arrowlift. From the moment we connected to discuss the possibility of getting a stairlift, that would be funded by Medi-cal, he worked diligently and explored every angle possible to try to make this happen for us. Even when we ran into roadblocks he continued to make himself available to discuss options. While in the end we weren’t able to make it happen, due to Medi-Cal’s budget limitations, his empathy, compassion and determination to help us was so appreciated. He is an exceptional young man.

1. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Arrow Lift

Thank you, Kelly, for taking the time to share such kind words about your experience with Tyler.

We’re really glad to hear that his persistence, compassion, and care made a difference, even though things didn’t work out as hoped in the end. Navigating funding challenges like Medi-Cal’s limitations can be frustrating, but it means a lot to know that Tyler’s support was helpful throughout the process.

We’ll be sure to pass along your message—he’ll appreciate it more than you know.

Best,
The Arrow Lift Team

Bewertet mit 5 von 5 Sternen
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Antwort von Arrow Lift

Thanks, Christopher!

We really appreciate you taking a moment to leave this note. It's great to hear that everything felt safe and well done—that’s always our goal. Let us know if we can help with anything down the road.

Warmly,
The Arrow Lift Team

Bewertet mit 5 von 5 Sternen

Great product and had a great installer

Great product and had a great installer

21. Mai 2025
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Antwort von Arrow Lift

Thanks, Alan! We’re glad to hear you’re happy with the product and that the installation went well. We'll be sure to pass along your kind words to the installer—it means a lot.

Let us know if there’s ever anything you need!

Best,
The Arrow Lift Team

Bewertet mit 5 von 5 Sternen

Top notch company

Rep came to house, was very polite and knowledgeable. Explained product and how the install would go.

23. April 2025
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Antwort von Arrow Lift

Thank you, Sandy!

We're so glad to hear that your visit with our rep went smoothly and that the process was clearly explained. It really means a lot to know you felt well taken care of from the start.

If any questions come up down the road, we're always here to help.

Warmly,
The Arrow Lift Team

Bewertet mit 5 von 5 Sternen

They are very knowledgeable and just…

They are very knowledgeable and just plain great all the way around.

21. Mai 2025
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Antwort von Arrow Lift

Thank you, Monica!

That’s such a kind thing to say—we’re really glad you felt well taken care of throughout the process. It means a lot to hear that our team’s knowledge and approach made a positive impression.

Best,
The Arrow Lift Team

Bewertet mit 5 von 5 Sternen

The sales person was very helpful and…

The sales person was very helpful and took a lot of time explaining the lift and options. Installers were courteous and friendly. They did excellent work and cleaned up several times during the install. The installers explained the functions, helped with a test run and offered use suggestions.

13. Mai 2025
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Antwort von Arrow Lift

Thank you, Tom! We’re really glad to hear that your experience was a positive one from start to finish. It’s great to know our team took the time to walk you through the options and make sure everything was clear and comfortable before wrapping up. We’ll be sure to pass along your kind words to the crew—they’ll appreciate it.

Warmly,
The Arrow Lift Team

Bewertet mit 5 von 5 Sternen

Life changer

Having this chair lift change my life and how I enjoy living in my own house!! I don't know how I ever got along without it nor do I understand why I postponed it long as long as I did

21. Mai 2025
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Antwort von Arrow Lift

Thank you, Kim!

Hearing how the chair lift has impacted your life and brought new ease to living in your home means a lot to us. We're so glad it’s made such a difference—and you're definitely not alone in wishing it had happened sooner!

Please feel free to reach out if you need any support in the future!

Best,
The Arrow Lift Team

Bewertet mit 5 von 5 Sternen

A mild hiccup but overall service was…

A mild hiccup but overall service was excellent!

21. Mai 2025
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Antwort von Arrow Lift

Thank you, Alejandro!

We're glad to hear the overall experience was a positive one. We appreciate your patience with the hiccup along the way, and it's great to know our team was still able to deliver excellent service.

If there's ever anything more we can do, just let us know!

Warmly,
The Arrow Lift Team

Bewertet mit 5 von 5 Sternen

NIce installation process

One possible future update would be to add master on/off the armrest instead of on base of lift

14. Mai 2025
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Antwort von Arrow Lift

Hi David,

Thank you for sharing your feedback! We're glad to hear the installation process went smoothly and appreciate your idea for a future improvement.

If anything else comes up as you continue using the lift, don’t hesitate to reach out—we’re always here to help.

Best,
The Arrow Lift Team

Bewertet mit 5 von 5 Sternen

Great installation and explanation of the product

The installation process was quick and clean, and the technicians explained the product. So far everything is great!

14. Mai 2025
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Antwort von Arrow Lift

Thank you, Nozar!
We're glad to hear the installation went smoothly and that our technicians took the time to walk you through everything. It's great to know things are off to a good start — we're here if anything comes up!

Warmly,
The Arrow Lift Team

Bewertet mit 5 von 5 Sternen

Both sales and service staff have been…

Both sales and service staff have been very helpful to me.

14. Mai 2025
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Antwort von Arrow Lift

Thanks, Barbara!
We're really glad to hear that both our sales and service teams were able to be helpful throughout the process. If you ever have more questions down the road, don't hesitate to reach out — we're always happy to assist.

Best,
The Arrow Lift Team

Bewertet mit 5 von 5 Sternen

Pleasure to deal with.

Very flexible, responsive, timely, and responsible.

14. Mai 2025
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Antwort von Arrow Lift

Thank you, Alex!

We’re so glad to hear the process felt smooth and accommodating from your end. Flexibility and clear communication are things we really try to prioritize, so it’s great to know that came through.

We appreciate you sharing your experience with us!

Warmly,
The Arrow Lift Team

Bewertet mit 5 von 5 Sternen

Very polite and professional

Very polite and professional. Did a great job installing the chair lift,answered all of our questions, and we have already recommended your company to someone else

14. Mai 2025
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Antwort von Arrow Lift

Thank you, Ken and Tammy!

We’re so glad to hear that the installation went smoothly and that our team was able to answer all your questions along the way. It really means a lot to us that you’ve already recommended Arrow Lift to someone else — that kind of word-of-mouth is the highest compliment we can receive.

We appreciate you taking the time to share your experience!

Best,
The Arrow Lift Team

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