Au Pair USA by InterExchange Bewertungen 

They helped make a big decision such an smooth and easy experience. Would absolutely recommend them to others. Had a nice selection of au pairs to look at. They communicated everything to expect. Love my au pair that arrived and everything worked out perfectly

I like their communication skills and their patience in answering questions.

Great agency! extremely helpful and very clear communication. Would highly recommend doing your au pair journey through Au Pair USA.

I did my au pair exchange program with InterExchange, where I stayed in the United States for over a year with a host family. Although my host family was very good, my agency and especially my LCC were extremely disappointing. I was placed in the Durham, NC region, and the LCC responsible for the Chapel Hill, Durham, Cary, and Apex area was completely ineffective throughout my entire process. She was not supportive at all. During monthly meetings, she barely spoke to me. She never provided assistance when I needed help and only contacted me once a month because it was mandatory and required for agency reporting purposes. On the few occasions when I had issues with my host family and reached out for support, she did absolutely nothing to help. On the contrary, she consistently favored the host family and dismissed or invalidated my concerns and difficulties. When I decided to return home, she attempted to charge me a fee, claiming it was agency policy — as if I still had to pay after everything. Thankfully, my host family was very reasonable. Before I even said anything, they told me I did not need to pay any fee and even gave me additional financial support to help with my return. After that, the LCC insisted that she needed a written message from my host mom stating that I did not have to pay the fee, even though I had already sent her a screenshot of our conversation clearly showing that my host mom had confirmed I would not be charged.
My experience with this LCC was extremely discouraging and disappointing. I often felt unheard, unsupported, and dismissed. I later found out that another au pair under the supervision of this same LCC had a very similar experience, feeling excluded during meetings, unsupported, and ignored when raising concerns. The agency itself has the potential to grow and be more recognized, but they must understand that their reputation depends heavily on the quality and professionalism of their LCCs. As long as they continue to keep representatives who fail to properly support the au pairs under their supervision, their credibility will suffer. I WOULD NOT recommend this agency based on my experience.

They care about absolutely everything, and they always see the way to make you feel comfortable, they solve all the doubts you have. I definitely recommend it

Everything was great, they were very attentive and concerned about our well-being, they answered all our questions, I highly recommend the agency.

Just gonna leave stars

Overall my au pair has been great so far. However, I do feel more urgency should be put on getting a social security card, bank account, etc when the au pair arrives. This is my au pairs first experience as well as ours. My local coordinator indicated I should wait for the meeting in the first week to discuss. My au pair has now been here almost 2 weeks and we finally have found time to go to the admin building. I have a 2 month old infant but if I had to return to work she would have to uber/drive and navigate this on her own. I think more guidance or urgency would be beneficial to them and us for a smooth introduction.

La empresa siempre estuvo al tanto de mi proceso para ser AuPair y provee muchísimos recursos para poder completar procesos de manera correcta y para seguir formándonos. La empresa siempre tiene en cuenta la seguridad y comodidad de las aupairs y eso me da mucha confianza para poder disfrutar de esta experiencia al máximo. Estoy muy feliz de haber decidido tomar esta oportunidad y Au Pair USA hizo que no me arrepienta de nada de lo que he vivido hasta ahora en esta aventura.

The company is very kind and efficient. I’ve found a fantastic family and I’m living my dream in the USA. I’m really happy!

It was great! You guys were quick and everything was fine I always felt that you were here through my process!

Whenever I had some questions, the agency staff was eager to help me.

The company has gone above and beyond to ensure I am safe, organized and well set up! They communicated proactively and checked in often. The platform is easy to use and I have found a wonderful host family!

My experience with the agency was very positive. The application and matching process with host families was well organized, clear, and smooth. I felt supported throughout the main stages of the process, and the information provided was helpful and easy to follow.

I did experience moments where I felt a bit less accompanied than expected. The support at some stages was more general rather than one-on-one, which at times made me feel somewhat on my own while adapting to a completely new environment.

That said, the process itself is well structured, and the agency does a great job connecting au pairs with families and facilitating the overall experience. In hindsight, this also helped me grow personally and realize that I am capable of navigating challenges independently.

I would definitely recommend the agency to future au pairs, especially those who are proactive and comfortable taking initiative.

Amazing experience! This company is there with you in every step in the process, i’m so happy and grateful i am living this!!

So far our experience has been really great.

organized, clear instructions good candidates

Vera good, I like soo much!

Au Pair by InterExchange is a really good agency to apply to be an Au Pair, they are checking everything is going well.