The LC changes too much. Finally when we got one that stuck around, she was incredibly rude to the host parents and uniquely unhelpful to the au pair. The onus is on the host parents (most commonly th... Mehr ansehen

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Das sagen Bewerter
All the processes, before the match and after they are always open to help and even remind you if there’s something missing or that they can improve in your experience. They make sure you’re enjoying... Mehr ansehen
Your support has been amazing. You guided me every step of the way, from leaving my home in Japan to arriving safely at my host family’s home. It gave me so much peace of mind, and I’m truly gratefu... Mehr ansehen
Unternehmen hat geantwortet
Everything, from the very start until I was in my host families home I was amazed with au pair usa by interexchange! I cannot stop sharing my experience especially my NY expercience!!Amber was just th... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Au Pair USA by InterExchange is a live-in child care and cultural exchange program. As a non-profit organization staffed by parents and world travelers, we understand the value of strong support! We believe that childcare should be more than just a service—it should be an enriching experience that connects families with the world. Our program is a Department of State-designated sponsorship that connects qualified international au pairs with host families across the United States.Unlike traditional daycare or nanny services, the Au Pair program offers unparalleled flexibility. An au pair lives in your home and can provide up to 45 hours of care per week and up to 10 hours per day.
Kontaktinformationen
1 State Street, Floor 17, 10004, New York, Vereinigte Staaten
- 2129240446
- info@interexchange.org
- aupairusa.org
Bittet Kunden um Bewertungen
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Hat 55 % seiner negativen Bewertungen beantwortet
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I had a very good experience with the agency
I had a very good experience with the agency, they are so patient with me asking questions they answer all questions and also they are so kind and friendly.

Antwort von Au Pair USA by InterExchange
Special Experiences Beyond Japan
Because I can experience many things that I couldn’t do in Japan — such as attending school events like night movies, having meals and going out with my host family, and learning about parenting in another country.

Antwort von Au Pair USA by InterExchange
Honestly the best agency
Honestly the best agency. AupairUSA cares so much about your wellbeing, they follow-up, call, send cute birthday wishes without being told. I’m sticking with them all the way. The agency has no hidden costs and no discrepancies. I am having my best time!

Antwort von Au Pair USA by InterExchange
GREAT EXPERIENCE
All information is good for au pairs. And workers do their best to get any essential information before of the arrival date.
Just it will be necessary clarify the second year extention cause the au pair just can stay on USA, and they can not leave dring this second year.

Antwort von Au Pair USA by InterExchange
Jane was a fabulous au pair
Jane was a fabulous au pair. She learned quickly and was responsible and respectful. Jill is a wonderful LCC. She is available and helps if there are any issues along the way.

Antwort von Au Pair USA by InterExchange

Antwort von Au Pair USA by InterExchange
Good experience though feels like a lot of work
We’ve had a very positive experience so far and love our au pair who just arrived. However, the set up in the initial weeks has been more involved than we excepted. We have had an inordinate amount of back and forth with our local coordinator in attempting to schedule a home visit. They do not seem flexible to account for our work schedules and our child care needs, particularly during the first weeks when our au pair is here and cannot yet take care of the children independently. It would be helpful for the agency and coordinator to be more understanding that working parents have limited availability during the work week and to try to accommodate visits at alternative times such as weekend or evenings. I’m really glad our au pair is here, but right now it just feels like a lot of work communicating with the agency and getting her set up. This was more involved than we anticipated.

Antwort von Au Pair USA by InterExchange

Antwort von Au Pair USA by InterExchange
Everything was perfect, from the beginning.
The atention was perfect, the service, the preparation that every person from the team has, couldn’t have asked for a better agency, forever thankful with you guys.

Antwort von Au Pair USA by InterExchange
Au Pair USA by InterExchange is a great because they help you with everything and don't let yiu alone
Au Pair USA by InterExchange is a great organization. They help you with everything, and you always have someone to ask if you don't know something or need help. They are super friendly and want the best for you and the host family.

Antwort von Au Pair USA by InterExchange
The help you gave me in my process was…
The help you gave me in my process was super good, they were always aware of me

Antwort von Au Pair USA by InterExchange
The company is doing great
The company is doing great! From my experience I always have answers to my questions, whenever I want to get in touch with the company they answer back and sometimes they actually check on me just because, which is good because they make me feel protected somehow

Antwort von Au Pair USA by InterExchange
My Local Coordinator has been extremely…
My Local Coordinator has been extremely supportive during my rematch process. I recommend the agency because they are always willing to help and ensure that au pairs are settled in well.

Antwort von Au Pair USA by InterExchange
I had a wonderful experience
I had a wonderful experience, the communication was 10/10 you made my whole experience easy

Antwort von Au Pair USA by InterExchange
Poorly structured program
Poorly structured program, which provides unqualified individuals, who are dangerous to children.
I found glass cup in my child's bed two nights ago after au pair put him to sleep. Many things of that nature. All comments and requests regarding household ignored.
Au pair didn't like my rules, lied to her agency about being mistreated, and left without warning.
As she walked out, my child was traumatized that she was saying bad things about me over the phone to her agency in front of him.
Apparently, this was ongoing for several days.
She was disrespectful, demanding. The agency wasn't supporting me and my needs at all.

Antwort von Au Pair USA by InterExchange
I felt very comfortable
I felt very comfortable. The agency support me a lot! I'm glad to travel with Watar I'm very very happy I love the family I love all!

Antwort von Au Pair USA by InterExchange
Fast process, support all times
My process was super fast. I have support at all times and they always solve my doubts.
In addition, my host family is super friendly, understanding and patient that has made my stay very good.

Antwort von Au Pair USA by InterExchange
Well
Well, it's been 5 days since I arrived and so far everything is going very well, I spoke with LC, she gave me support, she was available to help me whenever I needed, my family is great, I'm having an excellent experience

Antwort von Au Pair USA by InterExchange
Au Pair USA as an Au Pair Review
Good response rate via email to queries, a bit slow on the passport website. As much emphasis that is put on the profile on au pairs on passport should be applied to applications/passports of host families as well (this should be monitored so that they accordingly fill in every required information). A guide on activities to do with host children would be helpful. If in-person training could be implemented again instead of online training, it would be much more effective and better especially to form relationships with other au pairs. The time it takes to match with a host family is a bit too long when it comes to my individual case, I could only wish that there was a more bustling flow of host families.
Overall experience? They care, they put in the effort and I would recommend them.

Antwort von Au Pair USA by InterExchange
My experience
Before going to the US it was always easy and fast to call someone and to ask as many questions as I waned. Everyone was really nice. I found a great family. And when arriving, the LC takes really good care of you and you have a great way of meeting other Aupairs!

Antwort von Au Pair USA by InterExchange
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