Due to a medical issue, we were unable to use the product we purchased from beautyrest. This was an issue that was unknown to any party.. ourselves, our Dr and obviously Beautyrest. They kindly worked... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I chose the 7" BeautySleep full-size mattress in a box as the easiest alternative to replace a very old, high quality innerspring mattress, and, after sleeping on it for 2 weeks, I am totally satisf... Mehr ansehen
Delivery was flawless. However, this is my 5th BeautyRest Black Hybrid purchase, and ar $4800, my most expensive. This version does not feel as Plush as the others by a long shot. Feels far more fi... Mehr ansehen
Unternehmen hat geantwortet
Beautyrest should stop using RXO delivery to deliver their mattress. This company changed the delivery date 4 times. They are unaccountable and do not return calls that they committed on. All they do... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Beautyrest® has spent over 100 years innovating luxury sleep products designed for personalized comfort, motion separation, and individualized support. Its mattresses feature Pocketed Coil® Technology for durability, pressure relief, and reduced motion transfer, helping partners sleep soundly without disturbance. With a wide range of mattress types, firmness levels, and features, Beautyrest offers options for back, side, and stomach sleepers. Beautyrest products are made with premium materials, including CertiPUR-US® certified foams that are free from harmful chemicals and meet low-VOC indoor air quality standards. Select models include cooling fabrics, cool-to-touch covers, latex, memory foam, and high-density foams for enhanced comfort and temperature management. Customers can shop Beautyrest mattresses, pillows, and adjustable bases online or in-store. Benefits include White Glove Delivery, expert setup, old mattress removal, a 100-night in-home trial, hassle-free warranties, and free shipping and returns.
Kontaktinformationen
2451 Industry Ave, 30360, Doraville, Vereinigte Staaten
- 1-877-298-4955
- beautyrest.com
3,6
Akzeptabel
170 Bewertungen
Bittet Kunden um Bewertungen
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They were very knowledgeable Helping …
They were very knowledgeable Helping with my warranty claim it’s very easy Thank you very much
6. Juni 2026
Great customer service an I love my new…
Great customer service an I love my new mattress
13. Jänner 2026
Beauty Rest, second to none
The delivery was great.
The pillows are as described on the site. The pillows are exemplary in design, performance, and comfort. This brand of pillows is the only brand that we will purchase.
14. Mai 2026
Exceptional Service
Good delivery and good customer service.
Warranty customer service department was very efficient and helpful.
My overall experience was very positive and very professional.
21. März 2026
I purchased the Beautyrest hospitality. It’s the flip one and it’s the best I’ve ever slept in. I give it a 10 stars.
I the Holiday Inn Express in Andalucia Alabama and slept in the most comfortable bed that I’ve ever slept in. When inquired about it, I was informed there was a Guest Purchase program so of course I had to purchase one for myself!
Customer and delivery Service we’re great
2. Jänner 2026
Very good support
They were very helpful in helping me with obtaining a reduction for the new mattress based on failure of an old mattress.
Delivery was very good
1. Juni 2026
Great down alternative pillows!!!!!!
28. Mai 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
The replacement mattress is awful
The replacement mattress is awful. I would not give this to someone for free, let alone charge someone for it. We already have a hole on it on both sides.
Poor quality.
1. April 2026
Antwort von Beautyrest
Hi there, thank you for taking the time to review your Beautyrest mattress and experience. Your feedback is valuable to us. We are sorry to hear about your experience. If your mattress has developed holes on both sides, it may have a manufacturing defect. If that is the case, we encourage you to reach out to Beautyrest to begin the warranty claim process. If approved, you may qualify for a replacement mattress, which should help you get the wonderful nights of sleep that you deserve. If you would like to share more with us, feel free to reach out to our team directly through the Contact Us page on our website with any questions, comments, or concerns.
Firm and Happy
Just as I ordered, extra firm. Great delivery service, fast and friendly.
20. März 2026
Ordered a twin xl
Ordered a twin xl. Received a twin. Pain to exchange and still experiencing and issue even after talking to customer care and not unwrapping the product but being assured it was the correct product.
29. Mai 2026
Antwort von Beautyrest
Hi there, thank you for taking the time to review your Beautyrest Mattress. Your feedback is valuable to us. We are sorry to hear that you were initially sent the wrong mattress, but we are happy to hear that we were able to send you the correct mattress. If you open the new mattress and it turns out to be incorrect, we encourage you to reach out to Beautyrest, so that we can get that corrected for you right away. If you would like to share more with us, feel free to reach out to our team directly through the Contact Us page on our website with any questions, comments, or concerns.
We love our mattress
We love our mattress! It’s been 2 months since we got it and it has been a game changer. Maybe because our old mattress was trash. Delivery was exceptional. They took our mattress too.
28. März 2026
Great quality Mattress
Great quality Mattress, Customer service satisfaction, warranty is awesome, delivery was incredible.
28. April 2026
It was very quick and easy
It was very quick and easy. There no arguing over the problems we had experienced with the mattress. Although, I think the pictures did the talking. The delivery and pick up was very quick and accommodating. Nothing but compliments throughout the process. Thank you
23. Mai 2026
This is a good company
This is a good company. I bought two beds from them and one bed was defective when i contacted Beautyrest they got the necessary information and promptly took care of the issue. I am very happy with this company and the beds we purchased. They were very professional all round even the delivery people were super nice.
30. Mai 2026
It could not have been clearer an easier!!
It could not have been clearer an easier your Staff was Great to work with . They took care of Everything!! Deliver and place the new Mattress a took the other mattress out . They was in &out in 15 minutes, Thanks again
23. Mai 2026
Beautyrest honored their warranty…
Beautyrest honored their warranty quickly and without hesitation. The customer service team responded to my correspondence very quickly and continued the communication until the issued was completely resolved.
8. April 2026
Good customer service
Good customer service with recommendations on a mattress. Ordering was easy and delivery service very professional
26. Mai 2026
Best pillow ever
29. Mai 2026
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