Bents Garden and Home Bewertungen 

5 100
•
TrustScore 3.5 von 5

3,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

Opens at 9am on a Sunday but no mention anywhere that you can't buy anything until 10.30. I understand Sunday trading laws restrict trading to 6 hours but how about letting people know they can't buy... Mehr ansehen

Bewertet mit 1 von 5 Sternen

My nan went to Bents last Wednesday and one of the workers called her a “Old-arse crone” and told her to go back to the retirement home (She doesn’t live in a retirement home) and then they took her e... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Used Tapas Restaurant for the first time as a surprise lunch for a friends birthday. Setting was very nice and quiet, staff pleasant and attentive. Service and food quality faultless. Everything was s... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Ordered baubles online and unfortunately however well there were wrapped and protected during delivery, one box came with broken baubles. I sent an email and Rachel was the one who replied, who very q... Mehr ansehen

Unternehmensdetails

  1. Gartencenter
  2. auch in
  3. Blumengeschäft
  4. Food-Court
  5. Gartenmöbelgeschäft
  6. Geschenkeladen
  7. Haushaltswarengeschäft

Vom Unternehmen geschrieben

Established in 1937, we’ve always remained focused on providing fantastic service in relaxing surroundings. Premium quality, home grown plants and expert garden advice remain at the core of our business, but through our creative and dynamic approach to everything we do, we are now regarded as one of the best and most innovative garden & home retailers in the country.


Kontaktinformationen

3,5

Akzeptabel

TrustScore 3.5 von 5

5100 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,5

Alle Bewertungen

(5 100)

35 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Ordering on line was very quick and…

Ordering on line was very quick and easy. An email followed giving me a delivery date and time slot between 9 - 5. I would have expected to receive some notification of an approximate delivery time on the day. The driver telephoned to let me know that he was around 20 minutes away. No problem with the actual delivery I just feel at least a morning or afternoon time would help.
Very happy with the furniture.

9. März 2024
Bewertet mit 5 von 5 Sternen

Tea for Two

I bought an afternoon tea for two for my mum. It's arrived on a lovely card and to say she is delighted is an understatement. Bents is her favourite hang out place in the whole world so I have to go along with it!

6. März 2024
Bewertet mit 5 von 5 Sternen

Exceptionally helpful

The team at Bents couldn’t be more helpful, going out of their way to help, even posting an item online so I could purchase from home. Delivery was really simple and straightforward.

3. März 2024
Bents Garden and Home-Logo

Antwort von Bents Garden and Home

Thank you for your feedback on our Online colleagues.

I’m so pleased to read that they went above and beyond to assist with your purchase and if you do have the name of anyone in particular, please let me know (m.bent@bents.co.uk) so we can personally thank them and recognise through our internal colleague recognition scheme.

Once again thank you and we hope you will consider us for future purchases.

Kind regards

Bewertet mit 5 von 5 Sternen

We entered Bents miniand…

We entered Bents mini crufts and thought the experience was excellent.
It was a shame the weather was not better but the focus on dogs for the weekend was great. Lots of extra dog stalls and the actual mini crufts was really well planned and a great morning out for us. Well done we will be back next year!

2. März 2024
Bents Garden and Home-Logo

Antwort von Bents Garden and Home

Thank you for your feedback and for entering our Mini Crufts event recently.

We’re so pleased to read that you had such and enjoyable time, it’s always such a fun event and the stalls were certainly a welcome addition.

We hope you will visit us again soon and good luck for next year’s event!

Kind regards

Bewertet mit 1 von 5 Sternen

Items arrived very damaged

Whilst shipping was fairly quick, with DPD, the packaging was awful. I ordered a cream tea for two voucher and a set of candles - the order was delivered in a bag, not box, which caused it to be very damaged. The voucher was dented, bent, and slightly ripped in two places. The candle set box was majorly ripped in 3 places and I had to tape it back together so the candles wouldn't fall out. I won't be ordering from Bents again for delivery.

1. März 2024
Bents Garden and Home-Logo

Antwort von Bents Garden and Home

Thank you for your feedback, it is very much appreciated.

We are so sorry to read that your purchases did not arrive the in perfect condition; they should have been securely wrapped and packaged and it is disappointing to read this was not the case.

Your feedback has been shared with the team who have been re-briefed on the importance of ensuring all items are packaged appropriately and I understand a colleague from our Online team has been in touch to personally address your concerns.

We can only apologise that your online experience was not to our high standards, thank you for bringing this matter to our attention and we hope you will get in touch so we can assist you.

Kind regards

Bewertet mit 5 von 5 Sternen

Can't complain at all

Can't complain at all. Excellent postage service. I've not been there in person.

15. Februar 2024
Bewertung ohne vorherige Einladung
Bents Garden and Home-Logo

Antwort von Bents Garden and Home

Thank you for your feedback on our Online Store.

We are so pleased you received a high standard of service but if you are in the area then please do pop in, it would be great if you could experience everything we have to offer in store.

Kind regards

Bewertet mit 5 von 5 Sternen

Great people to deal with

I ordered some little clip-on-birds back in January. Bents immediately contacted me to say they were not available but they were hoping to get them in stock.
The little birds arrived today, they are lovely. But that's not the point. I really need to say how pleasant Bents are to deal with, they kept me informed about my order and when I sent an email saying how happy I was they did not press me to leave a review. How refreshing. Top stars and thank-yous!

1. März 2024
Bents Garden and Home-Logo

Antwort von Bents Garden and Home

Thank you for such a lovely review on our Online Store; it’s always lovely to hear when our colleagues go above and beyond to provide great service, so if there is a particular colleague who assisted you then please let me know (m.bent@bents.co.uk), so we may personally recognise them.

Kind regards

Bewertet mit 5 von 5 Sternen

Hanging Basket

I wanted a certain hanging basket of which there were none on display. The only one available was ready for hanging full of flowers. In asking a member of staff were there any empty ones for sale she quickly used her mobile and contacted someone. Within minutes a young man appeared with one! I couldn't thank them enough as I missed out on buying one last year.
Lovely helpful staff

29. Februar 2024
Bents Garden and Home-Logo

Antwort von Bents Garden and Home

We are so pleased that our colleagues were able to assist you with the purchase of your hanging basket and if you do remember their names, then please let me know (m.bent@bents.co.uk).

Thank you for leaving a review, it is very much appreciated and we hope to see you again very soon.

Kind regards

Bewertet mit 2 von 5 Sternen

Easter rabbit ornaments

I ordered 2 Easter rabbits and paid directly by PayPal, therefore, did not see the comments box. Howevervi was disappointed to receive two rabbits of the same design. I did think that I would have received one of each design. When I questioned this I was advised of the drop down box but there was no offer of goodwill to send me the alternative design foc or postage free. In the end I did order another Easter rabbit and ended up paying £19 for something I should have only paid £11.

29. Februar 2024
Bents Garden and Home-Logo

Antwort von Bents Garden and Home

Thank you for your feedback on your recent purchases from our Online Store.

We are so sorry for any confusion caused when placing your order; constructive feedback is very important to us and so your review is most helpful and will be used to improve our website.

I understand one of our Online colleagues have been in touch to apologise and also offer you a refund for the inconvenience and disappointment you have been caused.

We hope this will not deter you from visiting our Online Store again in the future and thank you once again for your feedback.

Kind regards

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