I ordered an ultimate craft lager gift box a few days ago for a gift to my brother and it's arrived today, and none of the products match the description. Unless I'm being stupid, nowhere on... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I ordered an ultimate craft lager gift box a few days ago for a gift to my brother and it's arrived today, and none of the products match the description. Unless I'm being stupid, nowhere on... Mehr ansehen
Unternehmen hat geantwortet
To play the "next day delivery" safe, I ordered a craft beer gift for my brother's birthday, 2 days in advance. It's now two days past his birthday and he's still awaiting his gift. Bier Company blame... Mehr ansehen
Unternehmen hat geantwortet
The delivery service messed up my delivery and sent it to another place entirely. I got on to customer services and they were brilliant!!! They even arranged to send another beer advent out. Supe... Mehr ansehen
Unternehmen hat geantwortet
Finding it impossible to cancel my subscription. I've submitted online forms, written emails, spent time on hold before being cut off, requested call backs and left voicemails. Surely this can't be... Mehr ansehen
Unternehmen hat geantwortet
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Disgusted
Ordered for 50th next day delivery
Now day 5
No delivery
No emails
No responses to my emails

Antwort von Bier Company
No beer delivered, they don’t reply to emails no matter which contact method used

Antwort von Bier Company
I signed up for a trial for the Bier Club and was unable to cancel this subscription. You could only cancel over the phone or by post. The phone number never connected. They never replied to customer service emails. I had to go through my bank to cancel this subscription. The products they provide are fine, but this just ruined my experience.

Antwort von Bier Company
Placed an order on 1st may as present nothing arrived so far , no reply from emails except a couple of strange ones from Cameron saying would sort then nothing ! Have now asked for refund still waiting ! And they have cheek to send offers and emails saying they have over orders for Father’s Day ! How sad if they do same and dads don’t get their pressies , really don’t know what they playing at but don’t order with them , go somewhere else !

Antwort von Bier Company
I ordered a The Ultimate IPA Gift Box to be sent to my son-in-law for his birthday last month. I received an update on the 27th April stating that my order was on the way.Unfortunately like other people, I've received no order. I've sent an email and tried calling, but no reply. I just wish I had read the reviews before I placed my order. The really annoying thing is they are actually sending me special offers by email!! I am going to report this company to my bank.

Antwort von Bier Company
Absolutely appalling company. I've reported them to trading standards.
Impossible to contact. Ignore all communications.
Embarrassing
Shameful
Avoid

Antwort von Bier Company
Ordered theThe Ultimate IPA Gift Box containing 12 beers and they delivered 10 beers and no free glass either. Very disappointed and this company never answers queries and it took a very long time to deliver too!
The company sent me a very good offer on a case of beer which I took advantage of.
I received the beers the following day which was great.
The big issue I had though was they sent me the right quantity but only 3 different beer styles instead of the 5 styles that were offered to me. I checked the website and at no point did it say the case could vary.
I’ve submitted an enquiry online twice and received an automated acknowledgment twice but nobody from the company has followed this up.
Unfortunately I won’t be buying or recommending this company again.
Unusually for me, I did not research this company and read all the negative reviews before ordering the Ultimate IPA Gift Box as an anniversary present for my husband. When my order didn't arrive as expected earlier this week, I did some Googling, read all the negative reviews and was fully expecting to have lost my money or receive an incomplete / damaged order. However the gift box arrived today with a nice selection of beers (all in date!) and an attractive glass. My husband is happy with his present! One star dropped due to the order taking 4 days to get here when it was supposed to be next working day
Would give 0 stars if possible, ordered 2 months ago and it arrived today. No response from customer service for the 2 months, has to purchase beer from alternative store as was a birthday present. No need for the product now and no way of returning. Absolutely awful service.
Absolutely awful, actually arrived but broken items inside, no response to emails and number doesn’t exist!!!!!
AVOID
AVOID
AVOID
AVOID
I wish I'd seen this site before I ordered a gift for my brother. I ordered a beer box on 30th April with next day delivery. Over 2 weeks later there's still no delivery and no response to my emails. How are they allowed to still sell if they've gone into administration? I'm even still receiving emails of offers from them!
Ordered my partner the super dad gift set off my little boy for his birthday. Waited over 2 weeks after paying next day delivery, still not received. No reply to emails at all. Disputed with my bank and will hopefully receive a refund! Absolute joke.
Received an email on24th of April, it is now 15th of May and still not received my order.
Bier? what bier
Scam company, don't send you your order and still expect you to pay for it.
STAY AWAY !!!!
BE WARNED !!!!
Ordered a box of 24 beers for my husband. 5 different beers advertised. Paid for next day delivery. Took well over a week to deliver. When he opened the box there was only 2 different types of beer. Very disappointed. I have contacted the company twice regarding this. No response at all. Won’t be using this company ever again.
Orders the superdad box for my husbands 40th from the kids and nothing. Paid for next day delivery. Confirmation email received, money taken from bank bu no item.
Nearly a week later, multiple unanswered emails and FB messages.
Have opened a dispute with bank and hoping to get money back as can't afford to lose it
Company hasn’t delivered the beer. Hasn’t refunded. Hasn’t responded. Is an illegal fraudster and obviously dis honest. Don’t use them. We will contact the police
I have never received my order 195588 and the money has been taken from my account a week ago. Birthday beers ordered on 2nd May with delivery from dpd on 3rd May but items never turned up.
Please don't use this company as it looks like a scam which I have now reported to my bank.
I ordered the Easter special box ready for the holiday on a next day delivery. It took 23 days to be delivered and after contacting customer services 3 times I had zero correspondence back from them to explain why such a delay. Very disappointing customer experience.
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.