I purchased a game and asked to ship it to israel. Due to unknown circumstances the shipment didn’t arrive and actually was lost. I wrote to Bigmart’s customer support and which accompany the pr... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Very quick response. Item was not available or out of stock everywhere including manufacturer's website. Bigmart was able to source it through Amazon UK and get it delivered to me in Canada by DHL e... Mehr ansehen
Although the product I ordered was backordered and I never got it, when I emailed this company to ask what was happening, I got actual email replies in a timely manner. When the product could not shi... Mehr ansehen
I thought I had purchased 2 bathroom sink stoppers but it turned out they were for a bathtub. I sent a message to customer support via their website and received a response very quickly. They asked... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Large retail store specialising in sourcing ‘hard to find’ items.
Kontaktinformationen
71 Shelton Street, WC2H9JQ, London , Vereinigtes Königreich
- contact@bigamart.com
- bigamart.com
Hat 16 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I ordered ham cooker overseas
I ordered ham cooker overseas. Shipping was quick and efficient so as customer service. Had little issue with the product ordered but they took care of it right away. Trustworthy company.
Honest, Transparent Corporation
We ordered an item, and Bigamart informed us prior to ordering it that the item might not fit our pool. Since the order was $700~ we went with their advise and told them to cancel it. What an honest, transparent company!
New “BestSite”
The site had the item I was looking for and Customer Service was the best I ever experienced anywhere else!
Shipping was fast and fare was fair!!!
Discontinued max factor eye primer that I discovered recently but then couldn’t find it anywhere
I am so happy to receive my order as I have not been able to find this product anywhere .. very grateful 🙌
Attentiveness
Attentiveness, quick response and responsibility
Their customer support is tremendous!
I had issues with one product and they immediately sent me another one. Their customer support is tremendous!
Great Customer Service
One of the best customer service I have received. Tks Bigamart team
They helped with the product
They helped with the product, and kindly provided a lot information and doubts about it.
Great costumer service and very quick…
Great costumer service and very quick response. Very pleased with my customer care.
Received wrong item
Although I received the wrong item, the customer support was really great and he promised a full refund which was great.
This is a very professional company
This is a very professional company. They assist with intelligence. Bigamart provides great customer service.
Making it right
I ordered a shaving blade and they sent the wrong one. They made it right by sending the right one with no extra cost to me. Thank you.
Return nightmare
The product I ordered (water filters) were drop shipped from Amazon. They arrived crushed in a paper envelope. When I tried to sign back on to request a refund their emails went to spam with a warning about the website. It was very hard to get a response for the refund. They are difficult to deal with and although the units were shipped within the US, I have to ship to the UK to get a refund.
I bought a cushion that was $ 54.00…
I bought a cushion that was $ 54.00 incl shipping and stated pay with a credit card and I did. Then I get a Charge for 93.40. Adding 25.of plus for shipping then it stated Pay Pal.This is a huge scam and I will blog them until they stop the thief’s.
I ordered a shower and lotion set from…
I ordered a shower and lotion set from this company. The shower gel arrived three quarters empty in a sealed bag.
I contacted Bigamart and was told I would receive a full refund. A day later when I agreed I was then offered a replacement. When I replied I would prefer the refund as I have to pay duties on these items, I was then told I could only receive a partial refund..very different from the original response. I found this company very unprofessional and disrespectful.
What makes it worse is my father just passed away and I didn't need any other upset. When I explained I will not shop there again, and would let others know of my experience, then I was offered a full refund.
Response to issue
Specifics of item were confusing on website leading to incorrect purchase. Good response as it was partially my fault. Very satisfied
Great service!
I put in an order in March or April of 2025 that I had to cancel shortly thereafter & was very impressed with how quickly this company responded with no hassle. Will definitely order from them in future.
Well taken care of
Product was well described and arrived in new condition. I paid for express shipping and did not recieve in time. Was treated well and respectfully and refunded for a portion of shipping cost, which I was satisfied with.
Great service
Prompt responses to my multiple enquiries regarding a very difficult to obtain wallpaper.
As soon as it came into stock I was notified allowing me to order after a five month search.
Shipping is to Melbourne, Australia.
Thank you Bigamart team.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








