I purchased a game and asked to ship it to israel. Due to unknown circumstances the shipment didn’t arrive and actually was lost. I wrote to Bigmart’s customer support and which accompany the pr... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Very quick response. Item was not available or out of stock everywhere including manufacturer's website. Bigmart was able to source it through Amazon UK and get it delivered to me in Canada by DHL e... Mehr ansehen
Although the product I ordered was backordered and I never got it, when I emailed this company to ask what was happening, I got actual email replies in a timely manner. When the product could not shi... Mehr ansehen
I thought I had purchased 2 bathroom sink stoppers but it turned out they were for a bathtub. I sent a message to customer support via their website and received a response very quickly. They asked... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Large retail store specialising in sourcing ‘hard to find’ items.
Kontaktinformationen
71 Shelton Street, WC2H9JQ, London , Vereinigtes Königreich
- contact@bigamart.com
- bigamart.com
Hat 16 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
My order arrived with a broken plate
My order arrived with a broken plate, and after contacting them, they sent me a new order free of charge and wonderful at communicating! Thank you so much
I ordered a specific soap that I could…
I ordered a specific soap that I could only find from Bigamart. It originally did not come as expected and when I notified them they deferred me to UPS. When I filed a dispute with my credit card they quickly resent another order that arrived. I cannot give 5 stars since I ordered it in April and just received it today with the initial response not very helpful.
Two things
Two things. First,when the watch wasn’t in stock you sent an email saying the shipping would be delayed or I could cancel. In wanted the watch so said I would wait but I thought that’s was a very thoughtful way to handle the delay.
Second, the watch is somewhat damaged in the face and my option was to be refunded part of the cost or return it. Again thought that was a fair option.
Fake Company?? Stay Away!
I placed an order with expedited shipping. The rush delivery deadline came & went. I called the phone number on the website but it is disconnected. It was very difficult to communicate with anyone at Bigamart and when I did - by email from "customer support" - they made promises they did not keep, such as providing a refund. I doubt this is even a real company but if you want to avoid extreme frustration, STAY AWAY!
Glean black stone restorer
I bought Glean black stone restorer for my front porch natural stones and it worked perfectly the way it was described online.
Couldn’t find any other product to fix the whitish/ faded look on my stones but this magic Glean liquid did the job.
Happy customer
Hello
I Like to thank you for the way that you hendeled my problem.
I thank you very much for the new shipment, it came perfect and good for using.
I appreciate it very much.
Regards and thanks
I didn’t receive my order worth $ 150
I didn’t receive my order worth $ 150. Don’t by anything from because it fake.
Life without a kitchen faucet is hell
We were without a kitchen faucet for 6 weeks. We liked our 30-year old Grohe EuroPlus faucet so we ordered all of the parts needed to fix it. One part would not be available for another 6 months! BUT, we found it on BigaMart. We never heard of this company and never buy from an unknown supplier but we were forced to make the transition. After all, life without a working kitchen faucet is hell. The part arrived in perfect condition, but still the plumber advised we switch to a new faucet to suit the new tile backsplash. Here’s where BigaMart really impressed us. They refunded the cost of the part in exchange for our donating the part to Habitat for Humanity. Who does that?! BigaMart does that. So kind. So generous. So understanding.
This company sells counterfeit…
This company sells counterfeit products. Do not purchase from this website.
It’s my first time shopping at BigaMart…
It’s my first time shopping at BigaMart . I mistakenly placed triple orders of same item. I contacted them by email. They replied the next business day and refunded the repeated orders. I was impressed by the prompt customer service. I hope it is a legit website.
Great Customer Service and Support!!!
Good customer service.
Very happy with the service
Very happy with the service, very helpful staff, fast delivery.
Great company
The customer service is awesome. Great company to buy from. Product are fresh. I highly recommend. Very happy. Will order other products
Great customer support!
The customer support team here is amazing! They noticed I ordered from the USA and warned me of a potential issue with outlet compatibility before accepting my order. I'm not used to a company looking out for a customer like that here in the USA. Most businesses would take the money and leave me to figure out the issue myself.
would like to reorder again
The goods arrived in good time
Excellent Customer Service
I have ordered from Bigamart in the past and all went well. On my recent order there was an issue with something I received however customer service responded quickly and went above and beyond to take care of the issue right away. Excellent customer service. I will order again in the future.
Biofresh.bg _ Royal Rose Hydrating Face…
Biofresh.bg _ Royal Rose Hydrating Face Cream: ♥️ A fantastic and nourishing facial moisturiser that I am enjoying using.. Bigamart dispatched my package on time to arrive in a timely manner to my doorstep: thanks! The service is nothing but excellent:,
Wouldn't hesitate recommending them**
Product as described very happy…
Product as described very happy beautiful light quality crystal
So funktioniert Trustpilot
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