I purchased a game and asked to ship it to israel. Due to unknown circumstances the shipment didn’t arrive and actually was lost. I wrote to Bigmart’s customer support and which accompany the pr... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Very quick response. Item was not available or out of stock everywhere including manufacturer's website. Bigmart was able to source it through Amazon UK and get it delivered to me in Canada by DHL e... Mehr ansehen
Although the product I ordered was backordered and I never got it, when I emailed this company to ask what was happening, I got actual email replies in a timely manner. When the product could not shi... Mehr ansehen
I thought I had purchased 2 bathroom sink stoppers but it turned out they were for a bathtub. I sent a message to customer support via their website and received a response very quickly. They asked... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Large retail store specialising in sourcing ‘hard to find’ items.
Kontaktinformationen
71 Shelton Street, WC2H9JQ, London , Vereinigtes Königreich
- contact@bigamart.com
- bigamart.com
Hat 16 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Nice product
Nice product , fast postage. Very professional customer service.
This company is obviously a BIG SCAM
This company is obviously a BIG SCAM. I ordered something on 9/10/23. I accidentally ordered it twice. I contacted them using the email provided on their website immediately asking them to cancel one of my orders but wanted to keep the other order. My credit card was charged for both orders and have showed just processing ever since. Website says if you don’t receive confirmation email within 24 hrs to email them so I did. Still have not heard a word from them and both orders still showing processing even though they’ve received their money and no other way to contact them.
Professional service in Sales category.
Your responsibility was perfect .
Quick shipping
Quick shipping! Very happy with my purchase
The package came in a timely fashion
The package came in a timely fashion. I would have liked for them to knock on the door before leaving the package.
Delivered in a timely manner
Product was delivered quickly and I received emails updating it’s status along the way.
Item as described and quickly shipped
Arrived much faster than I expected
Arrived much faster than I expected. Good updates on shipping. Could not get direct from manufacturer but got it here.
Wonderful job replacing a damaged product!
Bigamart did a wonderful job replacing an order that had originally arrived damaged. They sent an entirely new product, packed very carefully, and it arrived in perfect condition. Thank you so much, Bigamart!
C Gordon
Fast shipping and everything was intact
Awesome delivery
Excellent service and products
Excellent service and products. Thank you for quick and successful resolution of the delivery issue.
Slight delivery issues
Bit of initial delay with getting the product sent even though I paid a premium for courier. However the support team responded quickly and refunded partially to compensate. Would definitely use bigamart again and I’m sure it’ll be a 5 star experience.
Did not receive my complete order
Did not receive my complete order. They would not answer my email or call. I contested through PayPal and they never responded to PayPal. PayPal would have refunded my money but I was out of town and the time passed so now I'm out $54.00.
I believe this company to be a fraudulent company for the most part and that the good reviews are most likely bought and paid for. There are many articles on this subject...you can't trust any good reviews anymore on this site or sites like Yelp and Amazon. Only look at the bad reviews, that is if they will post those because often the bad reviews are not allowed especially on Yelp because they are paid by the merchant to keep bad reviews from showing up.
My brush arrived in good shape
My brush arrived in good shape and works extremely well on my long hair Tibetan Terrier.
Quick delivery have to try them out but…
Quick delivery have to try them out but I would post later thank you !
I came by this supplement by chance
I came by this supplement by chance. And it has been a game changer. My male cat was diagnosed with Idiopathic Cystitis, and has frequent urethral obstructions which are brought on by stress because we travel quite a bit. Since I’ve had him on this supplement he has had no episodes and seems far less stressed when we travel. I’m so happy I found this!!!
Surprised and pleased
Very promptly received, considering the distance it had to travel. Surprised and pleased.
Would like to rectify my 2 star review
Would like to rectify my 2 star review! Yes the order was damaged, bit the customer service is amazing!
The order will be replaced asap..
Thanks again!
I am revising my earlier review.
I am revising my earlier review.
My first review was just 1 star.
I ordered two small, identical items but when the envelope arrived there was only one item inside.
I was not happy.
Today (two days later) a second envelope arrived with the second item in it.
I would rate 5 stars but I was only provided one tracking number, and no one responded to me when I contacted them after the first delivery. I have yet to get a response.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








