We used Michael Zononos from Thameside Property to fix a new sidegate to our property. Michael turned up on time, fitted the new gate with fixings though some we already had from the old gate eg lo... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
This company is a waste of time and money DO NOT WASTE YOUR MONEY they promise quick buissness turnover this is false they have not provided 1 repatable lead! 1 lead was provided and was 2 years old.... Mehr ansehen
Unternehmen hat geantwortet
A warning to other trades — think very carefully before paying this company any money. I was promised plenty of relevant leads for my loft storage business, yet received no genuine loft storage... Mehr ansehen
Unternehmen hat geantwortet
I posted our painting job and received a few offers very quickly offering to complete the work required. Chose one painter and he completed the work to a good standard. Was very easy to use and people... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Kontaktinformationen
Vereinigtes Königreich
- 02038178467
- info@bookabuilderuk.com
- bookabuilderuk.com
3,2
Akzeptabel
1712 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 93 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
A great job!
Alex from AWD Electrical Solutions was friendly, helpful and did a great job of changing the MCB quickly and efficiently. He kept me informed about his ETA and was very polite.
We would definitely use him again in the future.
16. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Bookabuilderuk
Thank you for your lovely review. We’re delighted to hear that Alex from AWD Electrical Solutions was friendly, helpful and completed the MCB replacement quickly and efficiently.
It’s also great to know that he kept you informed about his arrival time and was polite throughout. We’re pleased BookaBuilderUK helped you find an electrician you would happily use again.
Aggressive Marketing
Very aggressive marketing, about 9 missed calls in the last 2 days, it’s not like they even leave a message. Wouldn’t trust that sort of company with my reputation.
Edit: They company also reported this review as slanderous (which failed), as well as all most of their negative reviews. This just shows the bad faith behind the wheel of this company, and they’d rather engage in this behaviour than sort out their poor behaviour and ethics.
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Bookabuilderuk
We’re sorry that the frequency of the calls made you feel uncomfortable. Nine missed calls within two days is excessive, and this is not the experience we want anyone to have. We have asked our team to review the contact history and ensure that your details are removed from further marketing calls.
We would also like to clarify that reporting a review does not remove it automatically. Reviews may be flagged where there are concerns about their content, but the independent review platform decides whether they remain published. We fully accept your right to share an honest account of your experience.
Your original concern should have been addressed directly rather than leaving you feeling ignored or pressured. We apologise for the frustration caused and appreciate you bringing the matter to our attention.
Roof repair
Needed a quick response as we had a number of leaks relating to the roof. We got some instant quotes and a team of two roofers came out the next day and sorted it.
10. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Bookabuilderuk
Thank you for your review. We’re delighted to hear that you received quotations straight away and that a team of roofers attended the very next day to resolve the leaks.
When roof problems need urgent attention, a quick response makes all the difference. We’re pleased BookaBuilderUK helped you find the right tradespeople and get the repair sorted so promptly.
We had our bathroom converted by PRC…
We had our bathroom converted by PRC and all of the work was carried out in a prompt and professional way.
13. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Bookabuilderuk
Thank you for your review. We’re delighted to hear that PRC completed your bathroom conversion promptly and professionally. We appreciate you taking the time to share your positive experience and hope you’re enjoying the finished bathroom.
They are scammers
They are scammers, I get normal subscriptions 2 years ago, once it’s done they said, you just get limited job with that you have to upgrade it. They charge me around £700 for that, from past 2 years I don’t get a single lead. They creat job them self. Within seconds job will gone, after a years they put my account on auto renewal and took money from my account, after 6 month I cancel my subscriptions and they closed my account, they charge me for whole year and cancel my account in 6 month,
They are scammer don’t waste your money
21. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Bookabuilderuk
We’re sorry to hear how unhappy you are with your experience, but we strongly reject the allegation that BookaBuilderUK creates false jobs or operates as a scam.
Different membership packages provide different levels of access, and any optional upgrade are explained clearly before a customer agrees to it. The number of suitable opportunities can vary according to trade, location, working radius and homeowner demand, but receiving no leads over such a long period is something we would want to investigate carefully.
Please contact our customer service team with your business name, registered contact details and any relevant correspondence so we can review your membership history, the opportunities available to you, the renewal payment and why the account was closed. We take allegations of incorrect charging and misleading sales information seriously and will investigate the records properly.
I would not hesitate to use this…company
I would not hesitate to use this company again . It was easy to use .It is refreshing to know that all the trades people are reliable . And you know upfront the cost of the job that you want done . 10 out of 10
30. September 2025
Bewertung ohne vorherige Einladung
Antwort von Bookabuilderuk
Thank you for the fantastic review. We’re delighted to hear that you found BookaBuilderUK easy to use and that the tradespeople you dealt with were reliable.
It’s also great to know that having the cost agreed upfront gave you confidence before the work began. We really appreciate your 10 out of 10 rating and are pleased you would use the service again.
Bit wary at beginning but all good in the end.
Had never used any trade search websites before so this was a first for me. I was very wary/cautious in case I ended up with a "bad one" (trade person).
Bookabuilder advertised the "SafePay" method which I interpreted as providing some form of protection against being ripped off or paying for an unsatisfactory job. The "SafePay"process was unclear and not intuitive and after a couple of days, I gave up.
Job was urgent so I took the risk of paying deposit direct to tradesperson. I was lucky I had found an honest tradesperson through Bookabuilder who did a really good job. Started on a Saturday and even came back on Sunday to finish which suited me not having to take time off work.
Maybe I was being overcautious but the tradesperson I found on Bookabuilder was honest and kept to the schedule and budget.
If I need anymore work doing I'll feel more confident using Bookabuilder and not waste time on other trade search websites.
24. November 2025
Bewertung ohne vorherige Einladung
Antwort von Bookabuilderuk
Thank you for taking the time to share such a detailed review. We completely understand why you felt cautious when using a trade platform for the first time, particularly with an urgent job.
We’re pleased to hear that the tradesperson you found through BookaBuilderUK was honest, reliable and completed the work within the agreed schedule and budget, even returning on Sunday to finish the job at a convenient time for you.
We also appreciate your honest feedback about the SafePay process. It should be clear and straightforward to use, and we’re sorry that this was not your experience. Feedback like this helps us identify where the process and guidance can be improved.
It’s great to know that the successful outcome has given you more confidence in using BookaBuilderUK for future projects. Thank you for placing your trust in the platform.
Excellent service
We had a front garden wall that needed rebuilding due to the footings being done wrongly by a previous builder. Used this service and was given a few quotes, chose AJ Builders who came out explained what needed doing gave a reasonable quote for the job. Came out the following week took the wall down, redid the footings and built the wall within 2 days. Wall is just what we wanted, they were professional, friendly, efficient and cleaned up afterwards would highly recommend.
4. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Bookabuilderuk
Thank you for the excellent review. We’re delighted that BookaBuilderUK helped you compare several quotations and find AJ Builders for your garden wall project.
It’s great to hear that they clearly explained the problem with the original footings, offered a reasonable quotation and completed the rebuild within two days. Professionalism, friendly service, efficient work and leaving everything tidy afterwards are exactly what homeowners should be able to expect.
We’re pleased the finished wall is exactly what you wanted and really appreciate your recommendation.
New shower…
We booked last minute after my shower wasn’t regulating after a boiler change , it was decided that we would replace the shower anyway. When the fitter arrived he hadn’t been told so had to go and buy a shower. This was installed but he didn’t check it fully and it was assumed it was regulating however it wasn’t . I called the follow day and it was then decided it was the boiler installer who had swapped the pipes over when he remove the shower pump. They sent a new installer for the shower and he checked the install of the boiler and swapped the pipes over and all resolved, it did cost an extra £120 as they had to charge for him to come out as a repeat visit. I am very happy with the workmanship and shower and that the issue was solved .
22. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Bookabuilderuk
Thank you for taking the time to share such a detailed review. We’re sorry there was some confusion initially about the shower replacement and that the fault was not fully identified on the first visit.
We’re pleased that a second installer carefully checked both the shower and the previous boiler work, identified the crossed pipes and resolved the issue. It’s great to hear that you are happy with the workmanship and your new shower.
We also appreciate your patience throughout the process and your honest feedback about the additional £120 charge. Clear communication between everyone involved is important, and your experience highlights why the full scope of the job should always be confirmed before attendance.
2 friendly men who go out of the way to…
2 friendly men who go out of the way to make sure everything is perfect and in good working order would defitnaly recommend
3. November 2025
Bewertung ohne vorherige Einladung
Antwort von Bookabuilderuk
Thank you for your lovely review. We’re delighted to hear that both tradespeople were friendly, thorough and went out of their way to make sure everything was completed perfectly and left in full working order. We really appreciate your recommendation.
Very tidy and speedy work carried out…
Very tidy and speedy work carried out leaving the job completed.
15. November 2025
Bewertung ohne vorherige Einladung
Antwort von Bookabuilderuk
Thank you for your review. We’re pleased to hear that the work was completed quickly, efficiently and with everything left clean and tidy afterwards. We appreciate you sharing your positive experience.
Very courteous and tidied up
23. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Bookabuilderuk
Thank you for your review. We’re pleased to hear that the tradesperson was courteous throughout the job and took the time to tidy up afterwards. It’s great to know you had a positive experience.
Beneficial process
Really easy, straightforward process. Almost immediate responses from traders. Saves a lot of hard work researching traders yourself. Bookabuilder then follow up to ensure everything is going smoothly.
13. November 2025
Bewertung ohne vorherige Einladung
Antwort von Bookabuilderuk
Thank you for your review. We’re delighted to hear that you found the process simple and straightforward, received responses almost immediately and were able to avoid the time and effort of researching tradespeople yourself.
It’s also great to know that our follow-up gave you added reassurance while the job was progressing. We really appreciate you sharing your positive experience.
SCAM
SCAM! Do not spend your hard earned money with this cowboy company. I have been signed up for over 3 months and have not received one lead. As soon as the sneaky sales people take your money, they dissapear never to be heard from again. Theres no option on your profile to speak with customer service. They get you on one deal, then the very next day try and pester you into a more expensive deal. Once this is refused you never hear from them again. Again please don't spend with these as they do not have the leads they claim to have, they are a cowboy outfit and I will be reporting to the watchdog.
26. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Bookabuilderuk
We're sorry to hear that you feel this way and that your experience has not met your expectations.
We do, however, strongly dispute the suggestion that BookaBuilderUK is a scam. We have been helping connect tradespeople with homeowners for many years and work hard to provide a genuine platform for both.
Lead availability varies depending on a number of factors, including your trade, coverage area and homeowner demand. While we aim to provide opportunities for our members, no membership can guarantee a specific number of leads or work within a particular timeframe.
We're also sorry to hear that you felt unsupported. Our customer service team is available by phone and email, and we'd welcome the opportunity to review your account, discuss your experience and investigate the concerns you've raised, including your comments about our sales process.
We take all feedback seriously and are always looking for ways to improve our service. Please get in touch with our customer service team so we can look into this for you.
I’ve been a member of Book a builder…
I’ve been a member of Book a builder for a number of years now and they’ve always worked for me when it comes to getting work.
25. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Bookabuilderuk
Thank you for your continued support and for being a member of BookaBuilderUK for a number of years.
We're delighted to hear that the platform has consistently worked well for you and helped you win work over the years. Feedback like yours means a great deal to us, and we really appreciate you taking the time to share your experience.
Thanks for sorting out a small job - Mark W
I was able to find an electician who would come out for a small job. They arrived on time, were honest and straight forward. - Mark W
5. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Bookabuilderuk
Thank you for your review, Mark. We're delighted to hear that BookaBuilderUK helped you find an electrician for your smaller job so quickly.
It's great to know they arrived on time and provided an honest, straightforward service. We really appreciate you taking the time to share your experience and hope we can help again with any future projects.
A job professionally done
A job professionally done
12. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Bookabuilderuk
Thank you for your review. We’re delighted to hear the job was completed professionally and that you were happy with the service you received. We really appreciate your feedback and hope we can help again in the future.
Quick and reliable
Quick and reliable.
Got multiple quotes very fast and had the work completed to a high standard
6. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Bookabuilderuk
Thank you for your review. We’re delighted to hear that you received multiple quotes so quickly and were able to have the work completed to such a high standard.
Providing homeowners with a fast, convenient way to connect with trusted local tradespeople is exactly what we aim for, so it’s great to know the process worked so well for you. We really appreciate your feedback.
Great service and professional
Great service and very professional. Efficient in your requested job.
16. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Bookabuilderuk
Thank you for your kind review. We’re delighted to hear that you received a professional and efficient service, with the job completed to your satisfaction. We really appreciate your feedback and hope we can help again with any future projects.
It’s really helpful I really recommend…
It’s really helpful I really recommend them specially Mat
20. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Bookabuilderuk
Thank you for your wonderful review. We’re delighted to hear that you found BookaBuilderUK so helpful, and we really appreciate your recommendation.
We'll also be sure to pass your kind words on to Mat. Thank you for taking the time to share your experience.
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