Boots Opticians Bewertungen 

11 272
•
TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

A VERY RELAXED ATMOSTPHERE AT SWINDON TOWN CENTRE. THE OPTICAN CARRIED OUT ALL MY TESTS WITH PAITENCE AND MAKING ME FEEL WORTHY OF HER TIME. MY RESULTS WERE COMPARED TO MY RESULTS FROM TWO YEARS... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

So at the end of June purchased a pair of glasses and over three months later still haven’t received the advantage card points. The store said go to customer services, customer services said go to the... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Hello. After a disappointing experience with Boots Opticians, Eltham, I rang them to complain and spoke to a young man called Saeed. What a star. He dealt with my problem professionally, courteously a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Appointments for my wife and I today in Bodmin. Both had tests and were prepared to buy new glasses and prescription sunglasses. Following test my wife was told she needed neither . I needed to cha... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Augenoptiker
  2. auch in
  3. Augenklinik
  4. Brillen-Großhändler
  5. Kontaktlinsenanbieter
  6. Sonnenbrillengeschäft

Über Boots Opticians

Vom Unternehmen geschrieben

Whether you need an eye test or want to pick up some new glasses or contact lenses, Boots Opticians is the place to go.

With 540 branches across the UK, you're sure to find one close to you. We pride ourselves on our premium level of service and clinical care standards, so when you visit Boots Opticians, you'll know that you're in safe hands.

Discover our range of affordable glasses from our own brand range to your favourite designer brands.

We also stock a wide range of contact lenses, including daily contact lenses, monthly contact lenses, bifocal contact lenses and varifocal contact lenses.


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

11 272 Bewertungen

5 Sterne
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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 98 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,4

Alle Bewertungen

(11 272)

2 168 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Great experience

I think Alison is brilliant - a real asset to the team. I can't speak highly enough of her. The other staff were all lovely as well 😊

16. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you so much for your lovely feedback! We’re delighted to hear you had such a positive experience, and we’ll be sure to pass your kind words on to Alison and the rest of the team. 😊

Bewertet mit 5 von 5 Sternen

Had Eye test at the Tonbridge store

Had Eye test at the Tonbridge store. My eyes were test by Nigel. He was friendly and gave advice, also gave me helpful information about my medical condition. All the staff in the store were helpful and friendly.

30. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing your experience. We are pleased to hear that our team provided friendly and helpful service. Your feedback is appreciated and will be shared with the staff to continue delivering quality and trustworthy support.

Bewertet mit 5 von 5 Sternen

Visited boots opticians Solihull today…

Visited boots opticians Solihull today because we were unsure if the new glasses we obtained one week earlier were correct. We were attended to by Meg who not only was extremely friendly but also very knowledgeable and explained to us about our new glasses. Meg also told us that they would like to give me a further eye test f o c to compare with the earlier one. No matter what the result they will make new lenses to all ow for a bit more distance clarity than the new glasses we had last week as they just don’t suit me . I couldn’t expect anymore from this charming . Friendly, girl called Meg she deserves a commendation for the manner in which she dealt with us . In particular as boots didn’t carry out the original eye test ,they simply made the glasses from the prescription we gave them .This is what customer service is all about fantastic thank you Meg for being such a great friendly assistant. S. Jennings

30. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing your experience. We appreciate your kind words about the service you received and will certainly pass on your feedback to the team. Our commitment to honesty and quality ensures that we always strive to provide reliable support for our customers' needs.

Bewertet mit 5 von 5 Sternen

Joan at the Southport Branch was…

Joan at the Southport Branch was absolutely brilliant with my wife and I . So understanding, patient and helpful when we were choosing our new frames . Joan is a credit to the branch

28. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing your experience. We are delighted to hear that our service was understanding, patient and helpful. Your feedback will be shared with the team as we strive to provide trustworthy support and quality service.

Bewertet mit 5 von 5 Sternen

Boots Opticians Lancaster

I visited Boots opticians in Lancaster today for an eye test and new glasses. The Optometrist Sabina explained to me quite clearly how my test had gone and what my requirements were. I was attended to by Lela and Aamina who both were Polite,Professional, and Customer friendly. Very happy with my visit to Boots Opticians today.

30. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing your experience. We are pleased to hear that you found our service to be polite, professional and trustworthy. Your feedback will be shared with the team as we strive to provide quality support and service.

Bewertet mit 5 von 5 Sternen

I highly recommend Boots Options in Billericay

I highly recommend Boots Options in Billericay, Essex they have brilliant staff and they are always friendly and helpful with their customers. Kate on reception is lovely and Renal who does my Eye Test always explains everything she is checking and why it needs to be checked. I’m so lucky to have a Boots Options in my local high street in Billericay

23. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for your kind words and for recommending us. We are pleased to hear that our staff provided you with friendly and helpful service. Your feedback will be shared with the team as we strive to maintain our commitment to quality and reliability.

Bewertet mit 5 von 5 Sternen

So helpful from beginning to end of my…

So helpful from beginning to end of my visit especially Awais and Alison

29. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for your kind words about our service. We are glad to hear that you found our team helpful and trustworthy. Your feedback will be shared with the team as we strive to provide reliable and quality support.

Bewertet mit 5 von 5 Sternen

Happy with my eye exam

A quiet, calm atmosphere. Attentive and polite staff. I was seen in a timely manner.

29. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing your experience. We are pleased to hear you found our atmosphere quiet and calm, and that our staff provided attentive and polite service. Your feedback is valuable and will be shared with our team as we strive for honesty and reliability in all we do.

Bewertet mit 4 von 5 Sternen

From the moment I arrived felt welcomed…

From the moment I arrived felt welcomed by Trudy who did the eye check ,then went on to the optometrist who went through advice as to what lenses would be best for me to picking my frames will recommend boots opticians to anybody

24. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for your kind words about the welcoming service and quality advice you received. We appreciate your recommendation and will share your feedback with the team. We strive for honesty and reliability in all we do and look forward to serving you again.

Bewertet mit 5 von 5 Sternen

Went to Bishops Stortford branches week…

Went to Bishops Stortford branches week and was served by Charlotte. She was very helpful and went the extra mile. An asset to the branch.

25. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing your experience. We are delighted to hear that Charlotte provided such trustworthy service and went the extra mile. Your kind words will be passed on to the team as we continue to strive for honesty and reliability in all we do.

Bewertet mit 5 von 5 Sternen

I would most certainly Recommend Boots Optician Services

I have Glaucoma my NHS eye care was recently given to Boots Kilmarnock initially I was not sure how this would work for me.
I attended my appointment yesterday I was welcomed by the receptionist there was a calm ambiance in the shop.
The Optometrist introduced himself and after taking some notes he explained the tests I would be having.
Any fears I had were absolutely gone. I want to thank everyone involved and look forward to my reviews for the future

27. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing your experience. We are pleased to hear that you felt welcomed and that your fears were alleviated during your appointment. Your feedback highlights our commitment to quality service and support, and we will share your kind words with the team.

Bewertet mit 5 von 5 Sternen

Exceptional courtesy and knowledge from…

Exceptional courtesy and knowledge from all the staff.

28. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for your kind words about the exceptional courtesy and knowledge of our staff. We strive to provide trustworthy and reliable service, and your feedback reinforces our commitment to quality. We will share your appreciation with the team.

Bewertet mit 5 von 5 Sternen

Excellent service and very thorough…

Excellent service and very thorough very clean and smart facilities staff very polite and helpful and knowledgeable

28. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for your kind words about our excellent service and the quality of our facilities. We are committed to providing trustworthy and reliable support. We appreciate your trust in us and look forward to welcoming you again.

Bewertet mit 5 von 5 Sternen

Friendly and professional staff

Friendly and professional staff. Seen really quickly and stress free.

27. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Your review is a sight for sore eyes - thank you for making our day.

Bewertet mit 2 von 5 Sternen

That when you are trying contact lenses…

That when you are trying contact lenses for the first time, that they should tell you that the lenses are handed, so there one that should be used for your right eye and one for your left eye.

24. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Fabulous! Seeing all those stars truly made our day. Thank you!

Bewertet mit 5 von 5 Sternen

Everything went well from start to…

Everything went well from start to finish, everyone on duty that day were very friendly and accommodating.

19. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Five stars? We're seeing sparkles. You're the real vision here!

Bewertet mit 1 von 5 Sternen

Bad experience Boots Optician Kingston, Milton Keynes

Visited Boots Opticians in Kingston Centre, Milton Keynes and will NEVER go there again. Was greeted by a man who told me I'd have to rebook as I was late as next customer was due in soon..
I was only 5 minutes late!!!! Was made to feel like I was nuisance as he continued to tell me that I had had a test within last 2 years so would not get a free test (despite being over 60) and didn't listen when I explained i was struggling to see computer screen.

Well done to this member of staff - you've lost my business, and that of my family too!!

28. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for taking the time to share your feedback.

We're sorry to hear that you were disappointed with your experience. We appreciate you bringing your concerns to our attention regarding your appointment and the service you received during your visit.

Can you please contact us at boots.customercare@boots.co.uk with a copy of your review along with the below information and we will be in touch:

Full name
Date of birth
Telephone number
The store you visited.

Bewertet mit 5 von 5 Sternen

Very helpful

Very helpful, answered all my questions fully

28. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

We're thrilled your visit was a clear success.

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