Boots Opticians Bewertungen 10 080

TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I arrived with my daughter 11 minutes late for our appointment as we’d been stuck in traffic in town. I apologised for lateness and was told by the receptionist “You’re more than 10 minutes late so we... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Visited the Ilford branch of Boots opticians and can highly recommend to anyone looking for a great experience. Both Shaheena (optometrist) and Sharon were not only professional throughout but made me... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Thw service i received in store wa fantstic when i had my eye test . I was greated by dora with a smile then i was seen by becky who did some tests before i went in to see scott fir my eye test after... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Visited boots opticians cleveleys. V friendly helpful staff. The optician was brilliant, explained everything clearly. The assistant took time to help me choose the right glasses for me. I never felt... Mehr ansehen

Unternehmensdetails

  1. Augenoptiker
  2. Kontaktlinsenanbieter
  3. Augenklinik
  4. Brillen-Großhändler
  5. Sonnenbrillengeschäft

Über Boots Opticians

Vom Unternehmen geschrieben

Whether you need an eye test or want to pick up some new glasses or contact lenses, Boots Opticians is the place to go.

With 540 branches across the UK, you're sure to find one close to you. We pride ourselves on our premium level of service and clinical care standards, so when you visit Boots Opticians, you'll know that you're in safe hands.

Discover our range of affordable glasses from our own brand range to your favourite designer brands.

We also stock a wide range of contact lenses, including daily contact lenses, monthly contact lenses, bifocal contact lenses and varifocal contact lenses.


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

10 080 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 99 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

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Bewertet mit 5 von 5 Sternen

Eye test at Wimborne Boots optician

Eye test at Wimborne Boots optician. Optometrist Henry very thorough with eye examination and Thank-you to Lynne very helpful with finding me the right glasses. Have always found the staff here very friendly, efficient and helpful at this branch

7. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing your experience. We’re delighted to hear that Henry provided such a thorough eye examination and that Lynne was so helpful in finding the right glasses for you. It’s lovely to know that you consistently find the Wimborne team friendly, efficient, and supportive. We truly appreciate your kind words.

Bewertet mit 5 von 5 Sternen

Boots Daventry Road Coventry

Boots Daventry Road Coventry, Hi Radhika, thanks for a great service with regards to my eye test, thoroughly engaged and answered my questions clearly, especially the point system with my cataract so fully understand the slight deterioration in going forward.
Kind regards AA

14. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing your feedback. We’re delighted to hear that Radhika provided such a thorough and engaging eye test, taking the time to answer your questions clearly and explain your cataract results in a way that was easy to understand. We truly appreciate your kind words and are glad you felt well supported during your visit to our Daventry Road Coventry store.

Bewertet mit 5 von 5 Sternen

I was very happy with the service and selection

I was very happy with the service and help I received. They have a great selection of frames and I’m sure there is something for everyone!
Rubie was super helpful and sorted out an issue with my glasses quickly and efficiently. I was a bit worried but I didn’t need to be!

14. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing your experience. We’re delighted to hear that you were happy with the service and found such a great choice of frames. It’s lovely to know that Rubie was able to resolve the issue with your glasses quickly and efficiently and put your mind at ease. We truly appreciate your kind words.
Provide your feedback on BizChat

Bewertet mit 5 von 5 Sternen

Repaired my Glasses with no fuss & Free and cleaned them

Hi - This is a review for Wantage branch

I popped in today after my beloved but slightly overweight Labrador sat on my glasses. I showed the assistant who asked for 5 to 10 minutes and when I returned - hey presto they were perfect - as good as new!. He tested them and amazingly then cleaned them!
Just the service I would love to imagine across the board. Well done - Very pleased and I will definitely recommend you. I did check a few prices while I was waiting and I am 99% sure that they compare favourably with the other big brand optician in Wantage - who were 100% less accommodating. Sadly I did not get the assistants name (he) but it was 14th April around 11am!

14. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing such a lovely experience from our Wantage branch. We’re delighted to hear that the team were able to repair and clean your glasses so quickly and thoroughly — even after your Labrador’s mishap! It’s great to know you felt so well looked after and satisfied with the service and value. While we don’t have the colleague’s name, your kind words will certainly be shared with the team. Thank you for your recommendation; it really means a lot to us

Bewertet mit 4 von 5 Sternen

Thorough examination

The optician, Joy, was very thorough and clear throughout.

1. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing your feedback. We’re so pleased to hear that Joy was thorough and clear throughout your eye examination. We truly appreciate your kind words and are glad you felt well looked after.

Bewertet mit 5 von 5 Sternen

The staff get full marks!

The staff were really helpful and gave great care to give me all the information I needed both during the test and when choosing the frames and the technical side of the prescription. Special mention should go to Raf who was really engaging and informative and also Dee who gave me plenty of time to sort out exactly what I needed and what was best for my situation. This was at your Witney branch

13. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing your experience. We’re delighted to hear that the team at our Witney branch provided such helpful, informative care throughout your eye test and while choosing your frames and prescription. A special thank you for your kind words about Raf and Dee. It’s wonderful to know their engaging, patient, and thoughtful support made such a positive difference. We truly appreciate your feedback.

Bewertet mit 4 von 5 Sternen

Boots optician in Oakham

I visited Boots optician in Oakham, Rutland to try some frames for new glasses.
The staff were very pleasant and helpful especially Julia.
Thanks a lot

1. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing your experience. We’re so pleased to hear that the team at our Oakham store were pleasant and helpful, and we truly appreciate your kind words for Julia. Thank you for taking the time to leave this lovely feedback.

Bewertet mit 5 von 5 Sternen

Human-first customer service

I was nervous about buying my first pair of glasses, and getting the right pair for me. I was trying some on, and Sami offered me really helpful advice on fit. With so many shapes and sizes, he helped me understand which ones worked best for my face. Uncertain the eye test I’d had elsewhere was accurate, Sami kindly called them to get further information and Lisa booked me to have my prescription checked where, after some swift and expertly handled tests by a lady (sorry, I didn’t note her name), Mohib offered such clear explanations and advice, putting me at ease. Lisa then took me through my purchase with such calm and care, and I left feeling excited instead of daunted about my new glasses.

When spending a lot of money, this kind of friendly and expert customer service is so important, and even better, it felt human rather than transactional. Thank you to everyone for such a great experience!

11. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing your experience. We’re delighted to hear that Sami offered such helpful advice when choosing your frames, and that Lisa and the team supported you so kindly through checking your prescription and completing your purchase. It’s wonderful to know Mohib’s clear explanations helped put you at ease and that the whole visit felt personal and reassuring. We truly appreciate your kind words and are glad your first pair of glasses became an exciting experience.

Bewertet mit 5 von 5 Sternen

Collected spectacles and Kush at Sedley…

Collected spectacles and Kush at Sedley Place London W1 was amazing, taking time to ensure they fitted and were comfortable.

10. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing your feedback. We’re so pleased to hear that Kush took the time to ensure your new spectacles fitted comfortably and that you had such a positive experience at our Sedley Place store. We truly appreciate your kind words.

Bewertet mit 5 von 5 Sternen

My sunglasses had been chewed by puppy…

My sunglasses had been chewed by puppy .
So needed a new pair, Amanda went out of her way to help me find a suitable pair of replacements

10. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing your experience. We’re so pleased to hear that Amanda went out of her way to help you find the perfect replacement sunglasses after your puppy mishap. We truly appreciate your kind words and are glad she was able to support you so well.

Bewertet mit 5 von 5 Sternen

Very respectful and telling us a lot of…

Very respectful and telling us a lot of information that was needed and they showed up on time

12. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing your feedback. We’re so pleased to hear that the team were respectful, informative, and punctual during your visit. We truly appreciate your kind words.

Bewertet mit 5 von 5 Sternen

Boots Opticians Fareham

I visited Fareham Boots Optician on 11th April 2026 where I had booked an eye-test online.
I was dealt with promptly and given my prescription swiftly after the eye-test.
I was then introduced to a Consultant named Paula Barker who helpfully introduced the various ranges and advised me on suitability and quality as I was a little overwhelmed. I would like to compliment Paula Barker for her professionalism, patience and exceptional customer service. Paula was engaging and an absolute asset to your company and I was very pleased with my purchase. I would definitely recommend Boots Opticians as Paula Barker was an ambassador and credit to your brand.

11. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing your experience. We’re delighted to hear that Paula provided such professional, patient, and supportive guidance after your eye test, helping you feel confident when choosing from the different ranges. It’s wonderful to know her customer care made such a positive impression. We truly appreciate your kind words and your recommendation for our Fareham store.

Bewertet mit 5 von 5 Sternen

Boots optician’s

Went on line to book an appointment with Boots opticians at Wallisdown rd Bournemouth got same day appointment, staff warm and very helpful, examination of my eyes, the ophthalmologist was reassuring and told me what the procedure was going to be and very friendly and professional.

11. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing your experience. We’re so pleased to hear that you were able to book a same‑day appointment and that the team at our Wallisdown Road store were warm, helpful, and reassuring throughout your visit. It’s wonderful to know the ophthalmologist explained each step clearly and provided such professional care. We truly appreciate your kind words.

Bewertet mit 5 von 5 Sternen

Great information and advice given

Great information and advice given by Optician Andrea on 18 March 2026 and great help and advice given by Ellie on 18 March and 27 March 2026 in the store in Boots, Bangor, North Wales. I have been a customer of Boots Opticians for well over 30 years in 3 different stores, always had great service.

18. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing your experience. We’re so pleased to hear that Andrea provided clear information and helpful advice during your eye test, and that Ellie supported you so well on both visits. It’s wonderful to know you’ve trusted Boots Opticians for over 30 years and continue to receive great service. We truly appreciate your loyalty and your kind words for the Bangor team.

Bewertet mit 4 von 5 Sternen

Thoroughly professional eye and eye health test.

I had an eye test and eye health check and I planned to buy new glasses. I met four members of staff including the optometrist, Aizza and Anna and all were completely welcoming and professional and using top quality equipment.
Optometrist Aizza very clearly explained the machine readings and my eye health.
I did order new glasses.

10. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing your experience. We’re delighted to hear that Aizza, Anna, and the team made you feel so welcome and provided such professional care throughout your eye test and health check. It’s wonderful to know that everything was clearly explained and that you felt confident ordering your new glasses. We truly appreciate your kind words.

Bewertet mit 5 von 5 Sternen

Excellent service received from Charlie.

What a brilliant outcome from my visit to Boots Opticians today. I had a couple of my glasses refitted as they had become loose. What luck that I could see Charlie who fitted them for me. He spent time re fitting, altering and explaining to me what he was doing to help. He even tightened up some screws on the pair I was wearing. He could not have been more helpful. What excellent service. Thank you Charlie.

11. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing your experience. We’re so pleased to hear that Charlie took the time to adjust your glasses carefully and explain each step, ensuring everything fit comfortably again. It’s wonderful to know his help made such a positive difference. We truly appreciate your kind words.

Bewertet mit 5 von 5 Sternen

Great service at Boots Opticians in Gloucester.

We had a really positive experience at Boots Opticians in Gloucester yesterday. The service was professional yet friendly, and we felt well looked after throughout.

Avneet took the time to understand my medical history and gave clear, reassuring advice. Sudip was equally thorough in explaining the scans for my husband, and Jason supported us both with additional scans and helped guide our lens choices, including the benefit of varifocals.

Overall, a welcoming, knowledgeable team who provided an excellent service. Highly recommend.

9. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing your experience. We’re delighted to hear that Avneet, Sudip, and Jason provided such professional, friendly, and thorough care during your visit to our Gloucester store. It’s wonderful to know you felt well supported, clearly informed, and confident with your lens choices. We truly appreciate your kind words and recommendation.

Bewertet mit 5 von 5 Sternen

Great Opticians

Always get wonderful service. All the staff are great, knowledgeable and friendly. Issy is particularly good and always helps me with a smile.

10. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing your lovely feedback. We’re so pleased to hear that you always receive wonderful service and that the team are consistently friendly and knowledgeable. A special thank you for your kind words about Issy. We truly appreciate your continued trust.

Bewertet mit 5 von 5 Sternen

The staff were very helpful

The staff were very helpful, kind and caring. Nothing was too much trouble. From Muhona who did my eye test to Zoe who helped with my choice of glasses. It was first class service.

2. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing your feedback. We’re so pleased to hear that the team were kind, caring, and so willing to help throughout your visit. A special thank you for your lovely comments about Muhona and Zoe, we’re delighted they made your experience first class. We truly appreciate your kind words.

Bewertet mit 1 von 5 Sternen

Your pushy sales isn't acceptable

Your pushy sales isn't acceptable. Someone going in for a eye test should not be made to feel like they cannot just take the details and leave. Instead bring them out drop them in front of the glasses and talk to them about which they choose. My mum who's 60 felt pressured to buy glasses she cannot afford due to this approach. I would class it as abusing sales to vulnerable people!

10. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Opticians

Thank you for sharing your feedback. We’re sorry to hear about your mum’s experience and that she felt pressured during her visit. This is not the approach we aim to take, and we appreciate you bringing this to our attention. Can you please contact us at boots.customercare@boots.co.uk with a copy of your review and we will be in touch.

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