Breville Bewertungen 11 533

She easily solved the problem in a very professional manner. Much appreciated.

Awesome ! Thank you for your prompt response and easy instructions.

I had a very positive experience with Breville Customer Support. Junior Ndulelisa was prompt, professional, and very responsive in assisting me with my replacement Cup Blade Kit request. The process was handled efficiently, and I quickly received confirmation, order details, and clear information regarding shipping timelines.

Excellent customer service and communication throughout the interaction. I appreciate the support and look forward to receiving the replacement item. Thank you, Breville and Junior, for making the process smooth and stress-free.

Breville customer service representatives were able to assist me with my concerns. As a Breville appliance user, I’m happy to receive such a great customer support and resolved my issue.

Breville customer service handled the return of my mini oven courteously and quickly. The process of taking the oven to UPS was efficient and easy. I have already received the replacement oven and so far seems to be working correctly.

Quick diagnosis and solution. Impressive.

Junior did a really nice job walking me through some possible solutions for the issue with my tea maker. He was very patient and explained things very clearly. He said try these suggestions for a few days and then he called me back to see how they were going. I was still experiencing issues. He said he had asked people internally and they all decided that the best thing to do would be to replace the unit and not repair. I appreciate the honesty. You provide a fair resolution to my problem. Your customer service solution gave me another reason to love my Breville tea maker!

Responses are quick, but support team wants me to give an address from a different country…

I had a minor problem with our convection toaster oven. I called Breville and the CSR was very friendly and helpful, and I could clearly understand her. She sent a replacement part, and the problem was solved.

Agent was knowledgeable and helpful and fast.

Great support service with a live video link to the agent. She was able to diagnose the fault and send the replacement fibre washer needed for the base of the grinding wheels. There is plenty of help in YouTube so the replacement was a breeze.
My many thanks to Breville and their excellent service support.

The customer service is very satisfactory for resolving my machine's issue.

The replacement unit was delivered quickly and the process of replacing the default machine was simple and thoughtful.

I had a wonderful experience purchasing my Breville coffee machine here. Even though there wasn’t a gift bundle promotion available at the time, the service was absolutely exceptional. The staff was incredibly polite, attentive, and took the time to explain everything to me in detail. They made me feel so welcomed and valued as a customer. Highly recommend this place for their amazing customer service!

Remplacement d’un morceau gratuitement! Merci!

I will buy Breville products before any other small electronics. I sent my Breville Oven in for repair. Mind you it was out of warranty. Not only did Breville send me a shipping box and label, they cover shipping costs both ways. Breville repaired my oven and sent it back to me. But, my oven was damaged in shipping. So, once again, Breville paid to send the damaged unit sent back. They sent me a beautiful refurbished oven which is working famously. This company is Number One in customer service in my book.

While I was disappointed in the support for my Joule failure I was satisfied with a nice discount on a new panini griddle. I did not want another Joule since this one did not hold up anyway.

Customer service… Solution… Service… Understanding… Quick reply… Kind and courteous