Bristolairportparkingsolutions Bewertungen 

UNBELIEVABLE - waited 2 hours for "Meet and Greet" - absolute disgrace - lied to, told my car was on its way - despite, seeing it was still parked in a "FIELD" in Winscombe - Eventually, collected my own car, from the compound - i.e. farmers field, no apology, no explanation and awaiting refund. DO NOT USE .. Lied, to, constantly and if I'd not demanded a lift to my card, likely to still be waiting at bristol airport .. THIS COMPANY SHOULD NOT BE ALLOWED to use the term - meet and greet - absolute misrepresentation ..

Bristol airport car park is hard to find and down a heavily pot hole’d track.
Picked up in a very dirty car both outside and in.
Asked to pay £7 carpark fee each way but they take you to the carpark not drop off point so they can pick up people but charge them £7 as well.
I had to return three days early. Told it was £60 additional charge. I had to threaten him with legal action before he stopped asking for the money.
Returned back in very dirty car. My car was filthy. Sadly I didn’t take the mileage but I’m sure they had used it.
Do not use this company.

Cut my holiday short due to family crisis . My sister called this company with information and details of my change of flight. On arrival at luggage collection I called for pick up to be told that they had no record of early arrival & would have to pay £20 ‘cash’ to driver and i had to wait 45 mins for drop off. Explained i was travelling solo and not happy to wait at 1.40am in a car park to collect my car. I was guaranteed 30 min wait, was soon met by various other disgruntled travellers including an elderly couple (50 min wait) , couple from Manchester who’s car couldn’t be ‘located’.. An hour into my wait , car dropped off, refused to pay the £20 cash to driver, screen shot taken of my calls from luggage area through to my long waiting time. Suffice to say i will not use this service again and the driver did not receive his £20 ‘cash’ .

After our flight to Bristol Airport the car was dropped off by the driver of the company. On inspection of the car we noticed the front bumper had been damaged. They refused to accept responsibility.
Even when looking at the video footage they took previously when the car was dropped off, showing the bumper with no damage they refused to accept.
Told them we will call the police and they ran off.
DO NOT USE, THESE PEOPLE ARE CON ARTISTS

Please avoid this company! Pay more and park at one of the official Bristol Airport car parks. It was awful both on arrival and exit…there’s no obvious place to park as they’re not a legitimate company so piggyback off the short stay car park. They were aware of my arrival as I had called in advance, but there was so signage as to where to park or who to give my keys to. On entering the short stay you generate a ticket which you have to pay before they take your key. It is £7 which rises to £14 if you are over 30mins. Kept calling to ask where to park and staff hung up on me.
Return journey worse, if possible. Called to notify arrival, they said 45mins but car wasn’t returned until 1h45mins later. Every time I called to check they were on their way I was lied to and told varying amounts of time.
There were at least 15 other families having the same problem, one man waited over 2hrs. Oh and you have to pay the automatically generated parking charge again on exit!
My car had 30 less miles in the tank as well, so no idea how far away they’re taking the cars to park them.
So so dodgy - honestly please avoid. This was the only stressful thing over our entire holiday.

Terrible experience. No answer when attempting to ring. Took several attempts to get through to talk to someone. Horrible customer service. Swearing and shouting at other customers while we were in the car. Delayed both on setting off and returning. Driving felt very unsafe, almost had a collision due to the driver making an unsafe manoeuvre. Will not be using again and would highly recommend others avoid too

Finding the car park for drop off was very confusing as it was in a field behind a livery stables with no signage from the road. We were taken to the airport which was further than I thought but that was a reasonable journey. We had to pay £14 for entrance and exit fees at the airport. When our car was returned to us, we were told to pay an additional £7 to exit the car park and the rep told us to call and the additional exit fee would be reimbursed. It has been two weeks now and no reimbursement. They have also declined my calls to discuss this. I would not use this company again.

Driver carried no visible identification apart from showing my booking reference on his mobile. Drop-off and pick-up is at the exit to the short stay car park (ie open air). Pick-up was delayed by over half an hour in addition to the 30-40min wait from the time of initial phone contact (which for a someone with a late night arrival and a further journey of over an hour is especially unsatisfactory). The only saving grace was that the phone was always answered. Would not use again.

Utterly deplorable, incompetent and infuriating.

Beware!! Totally fraudulent Bristol airport Parking solutions!!! As instructed for our booked ‘meet and greet’, we phoned when half an hour away from Bristol airport. After 10 minutes we finally got through to someone who told us their ‘parking services’ would phone us back. We never got a phone call back. We phoned 5 more times while parked in short stay… they never answered. We had to pay over £200 to stay in short stay since we had no other option at that point!

Had to wait half an hour to drop car, even though I had called half hr in advance. Left me little time for my internal flight. On way back, had to wait over 45minutes at the pick up point, having called them as soon as I landed. Maybe it's all the work going on on site at the airport. I dunno, but the service does not meet expectations, I'd have been better of paying for short stay.

Absolutely chaos for drop off. Definitely no "meet and greet".Nobody checked my booking. No uniformed drivers. No clear ID. Pointless pickup point at short stay carpark which is currently in total disarray. its not drop and go.
Collection was even worse. First they didn't answer my call. Then once I got through Ended up waiting 55 minutes for car to arrive. So an additional 50% on my return journey time. Atrocious!

Do not use this company. I booked a meet and greet car parking service for Bristol airport as was on a 6am flight. I received a text saying they are not able to longer able to provide this service due to airport restrictions but I could drive to a field 15 miles away from the airport leave my car there and there would be a courtesy bus to airport. I said no and they said they would refund my money. I chased after a week as hadn’t received my refund they emailed me to confirm it’s on its way. A month later and many phone calls and emails I still had t received my refund. Their customer services team even blocked my number. Don’t use this company unless you want stress.

This company is a joke shocking service my car is totally ruined it was left in a field with cows and horses I have sent 10 emails with no answers the driver literally ran off after dropping my car to me at the short stay Carpark Bristol Airport look at the reviews they really don’t care please believe all these negative feedback comments they are 100% true Bristol Airport must do something about this company they are using the airport name contact the Bristol Airport main office with your complaint hopefully they will ban this company also report your complaint to the Bristol Airport police and Bristol Airport county council and trading standards department DO NOT USE THIS PARKING COMPANY LOOK AT THE NEGATIVE FEEDBACK ITS NOT FAKE IT IS REAL

We booked this company specifically because the offered a meet and greet service and the car would be kept in a covered car park. Turns out the meet and greet is not in the usual drop off spot but quite a walk from the terminal. The car was obviously not kept at a covered location because the outside was filthy and even worse all the interior carpets were covered in mud (I hope) and straw. I emailed to complain and they offered a discount off my next parking and a valet voucher. I wouldn’t touch them again with a bargepole and the voucher never materialised

I phoned to ask to be picked up from Bristol airport, told 30 min wait. Phoned them 40 mins later, guy hung up on me. Phone again and told they could not pick me up, advised to get a taxi. I did and it was £42:00 from the airport to there field. You also have to pay £14:00 extra for them to enter and leave the airport.
I WOULD AVOID THIS COMPANY IF YOU DONT WANT TO BE STRESSED!!

Absolutely the worst parking experience, which is almost impossible to screw up, but yet they did. Pickup was on time, but sketchy and not organized. A person asked for the key, told me to pay for the short term parking, and that was it. No paperwork received, no receipt, nothing. Then things got worse. Upon my return I called the company as soon as we landed, as they instructed, and was told, “sorry we cannot return your car to the airport. You need to take a taxi to our parking lot and pick it up there.” No explanation, just that they were having issues. £45 Taxi ride to the middle of nowhere, and 25 min in the opposite direction of the airport we found the field where apparently everyone else was told to go get their car. Keys were misplaced in storage boxes with no organization, some vehicles were not found. It was mayhem. Luckily, I found my vehicle and keys and got out of there. Many others were not so lucky and were left stranded. Shameless business model that could absolutely care less. There was no support staff ant the field. Just a driver who had no clue as to what to do and was left to sort the mess out. Avoid like the plague. They should be brought up on charges of fraud.

Avoid at All Costs – Appalling Service and Disrespectful Staff Absolutely disgraceful experience with Compare Your Parking / BMG Enterprise Ltd/Bristol Airport Parking Solutions or whatever they're calling themselves.

I booked and paid for a Meet and Greet service at Bristol Airport, specifically because I’m travelling with a baby and needed the convenience. Less than 24 hours before my flight, I received a casual text informing me that they had changed it to a Park and Ride service — something I never agreed to. To make matters worse, when I called to raise my concerns, a member of staff hung up on me mid-conversation. No apology, no attempt to help, just completely dismissive and rude behaviour. This has caused huge stress hours before my flight, with no regard for the impact on customers. I was left scrambling to find a solution with a baby in tow, thanks to their unprofessionalism and total lack of care. I’ll never use this company again and strongly advise others to avoid them. If this is how they treat paying customers, imagine what happens when something really goes wrong. Shocking service. Zero stars if I could.

DO NOT USE THIS COMPANY. Turned up late, car was filthy when received with scratches all over it. I collected my car in the middle of the night so did not see the full damage until the morning and they would not accept liability.
WARNING DO NOT USE!!