Bristolairportparkingsolutions Bewertungen 

Terrible company, they scratched the side of my vehicle then claimed it was not them and becuase I did not have time stamped photo of the exact time the car was picked up, they are not willing to accept the time stamped photo I provided the next day. Keep in mind I picked up my car at 3am, when it was dark, how was I ever going to see a scratch? They stated "As per our Terms and Conditions, all damage claims must be supported by time-stamped photographic evidence taken at the point of handover at the airport" which is just outrageous as it was 3am and pitch black! Only putting this review now becasue it has taken them a month to reply!

Damaged car
My wife got to car on return as I use walking stick and was slower.
They walked away 4 of them as I got to car paid £7 for ticket .dark by now as we were delayed drove home back to wales,and in the morning notice damage to bumper hole in it,grass and muck on rear front foot wells.
Emailed them and gave name and registration they answered for me to send reference number done ,no answer after that,emails would not send,no sent messages could not get through phoned number and they gave me email said I can't get through.i phoned that number it was an India number .Big scam never use these.ps and 40 odd miles extra on clock.
They put

I RECOMMEND YOU DO NOT USE THIS COMPANY.. this company not only turned up 45 minutes late to collect my vehicle to the extent that I almost missed checkin and had to be escorted through the airport by the airline to ensure I got onboard. They also managed to damage my front bumper and despite making g a claim as per there procedure have not contacted me back. When I phone them to complain they tell me someone will contact me and end up putting the phone down on me. I urge you for your sake DO NOT ISE THIS COMPANY

Two of the worst things you don't want happening with this service actually happened - we almost missed our flight because the driver was 50 minutes late collecting our car at Bristol Airport. Then when we arrived back a week later to collect it, they had damaged the front bumper.
I've raised a complaint, and almost a week later they've done nothing about it. Terrible service is an understatement - especially when I was repeatedly lied to that the driver was on his way to collect our car and was only 5 mins away - they said this numerous times which was 50 mins in the end.
Honestly don't be fooled by the cheaper rate they charge (they were £20 cheaper than those i normally book with). I'm now having to contact my insurance company regarding the damage, and all because I was trying to save £20...

AVOID AVOID AVOID - WE ARE ONLY TRYING TO HELP YOU ALL - 9th to 16th May 2025, also known as Platinum parking etc etc etc. We parked two cars, on collection the one had an extra 60 miles, the other 40 miles. The one car had a puncture, only because they had been using it, then punctured it, and drove it back to the Queensmead Farm compound, the tyre could not be repaired, the other car, an immaculate high end sports Hyundai had a bonus 60 miles plus heavy interior damage, we have all the evidence available. One of the head offices 0203 9292689 (I think it goes to an Indian call centre), can’t help. Krishna from the Queensmead Farm compound 07768 007904 has blocked us. We have no one to talk to. We are constantly posting on social media throughout the UK which will cover their other outlets, this may sound trivial to some, but they damaged both our cars, they don’t respond, they don’t have personalities, they are not sympathetic. You make your minds up, just trying to help you. We have now learned of plenty of other professional places to park. We paid £82.00, it’s not cheap, they can’t communicate with you, they are pathetic. The compound is shocking, I have many photos of your cars, it’s like your cars are being parked around a building site, waste and rubble surrounding your cars. I have given a review, I hope it helps many of you. Ignorant, unprofessional, thieves, scammers, useless. **19/5/25 they replied to my email - “we don’t accept liability for damage” the damage happened because they stole our property” ***Please avoid***
We are notifying trading standards today, we won’t ever stop, purely to protect others. PLEASE SUPPORT OUR FINDINGS.

I would never use this firm again. We were met by two disinterested, surly staff in the short stay carpark, leaving me rather concerned to entrust my car to them. Also hadn’t realised we would have such a long walk to the terminal building as my partner is disabled. On our return, some 3 weeks later, the interior of the car stank! An empty water bottle was rolling round the floor of the passenger footwell along with an empty disposable cigarette lighter. Later on our journey home in the early hours, I found a metal object with labelled Spice Grinder in the console. This was the main contributor to the dreadful smell! Thank goodness we weren’t stopped by the police!
In the daylight, I found both front seats badly water stained. Also there was a small dent and scratch on the boot lid/boot fastening. The radio had also been retuned to an unfamiliar station.

I feel both we and our car were treated with total disrespect and contempt. I would never use this firm again and advise others to avoid it too. It is also unclear re parking exit charges being on top of the fee, as others have said.

I would be glad to hear from the Bristol Airport Authority who granted the contract to this dubious company.

Worst experience of meet and great I have ever had
We called 25 minutes before arrival was told to go to short stay car park take a ticket and park and someone would be there to collect our car
We did this and occurred extra charges due to them taking so long to come and collect the vehicle (approx 1hr 20 mins from time of call to them turning up )
On return we called while collecting luggage approx 35 mins notice to say we were back and was told to make our way to car park where we dropped vehicle off when we got to the car park there was 3 other ppl awaiting there cars also from this company and was told they had been there over a hour
I made several calls to find out why our car was still not here 45 mins after we arrived at car park not including the 35 mins I have them while we collected luggage eventually they turned up didn’t even acknowledge us left key in car and walked off didn’t give us chance to check car
I don’t normally write bad reviews because I understand there can be issues but this company was a joke from beginning to end
PLEASE AVOID AT ALL COSTS

Beware you will have £14 to pay on top of the parking price, I also had 18 miles added to the car (photos available) and both the driver and passenger floors were covered in mud…. I also waited 55 min to have the car returned to me. I believe the car was used to ferry drivers back and forth, my biggest annoyance was no one has sat in the passenger’s seat since my wife died, it felt so disrespectful to use it and to leave it covered in mud. I have now sent 3 emails with no response….. shame on you.

Car has a massive scratch down the side of it, picked it up early hours of the morning, only noticed when the sun came up, literally goes down the whole passenger side of the car. Quite rude and abrupt when dropping and collecting the car. Definitely will be paying the extra money to park it within the airport as car had 40 miles put on it.

Fast friendly and polite. What else can I say!

Really fast arrival time
And really pleasant guy Krishna

NO STARS REVIEW!! When I collected my car, I paid the short stay barrier fee (which was advertised on the website at £6 but cost £7 for drop off and £7 for collection) and exited the car park in a timely manner to avoid further cost. On leaving the airport I had to pull over to shut the boot as it wasn’t secure, on re-entering the car I noticed that the foot well of both the drivers side and passenger side was significantly soiled with wet red/clay mud. I took photos and on inspection of the outside of the car the tyres were caked in mud and red mud splats on the paintwork of the car. I had only dropped my car off the previous day and was only parked overnight and a few additional hours of the next morning. I will now need to get my car valeted at a cost of over £70 so really wished I had used a different parking solution at Bristol Airport. I would not recommend this service and would suggest that the parking entry and exit fees are updated on the their website and to consider where the cars are parked as this level of mud on my car is not an acceptable condition. There was no acknowledgment from the guy that handed me my key only the pressure to instantly leave a review which in this case has not been very glowing!

Excellent service, thank you malik

Good morning, I like this service Mallik

Malik was very helpful and on time with our car on the way home/ will use again.

Great service from Malik.

Very quick and efficient service. Malik was waiting for us when we arrived.

Milak good service

On time. MALIK was great

Malik very quick pick up great service