Bruno Independent Living Aids Bewertungen 4 302

We feel we made the right decision! The chair is very comfortable and sturdy. The rail is extremely strong and blends nicely with the room and stairs.
We do have a suggestion - re: the hardware that is totally exposed after installation. I did a lot of research on how to fix this unsightly, unfinished look. I tried to get help from Bruno but to no avail. I finally turned to Google and my computer. I found end caps (lug nut covers) on line, figured out mm versus inches and ordered 4 different sizes in white and light gray (very limited color choice). Purchased the closest spray paint color and sprayed them. Snapped them all on and VIOLA! What a difference! It now looks finished. Cost was about $15.00. We think Bruno should consider including this in the final installation.

The stairlift has been working properly since it was installed. It has turned out to be a real help to us in navigating the steep stairway from our main floor to the basement. It would be a great addition if there was some way to speed up the unit, because it moves extremely slowly.

Product seems very sturdy and has everything you may need for safe usage. Glad to support a fellow veteran, the whole experience from sale to installation and use by this 88 year veteran and his wife of 65 years has been a God send.

My husband meet Bruno rep one week and the stair chair was installed the next week. The stair chair was resasonably priced. The install went smooth. The installer was polite and courteous and answered all our questions. The only thing we wished we had known before hand was about where the plug-in would go for the stair chair. Thank you.

We like the Bruno Elan Stairlift product. They are both running well now. We are appreciative of the phone and on-site support from Lynn Ferguson.
We were not satisfied with the initial installations as follows:
1. The basic preowned basement stairlift did not run smoothly on the track and the track gears had to be repositioned.
2. The obstruction switch was not set properly and had to be recalibrated in order for the carriage to operate after only 2 days.
3. The carriage would not move after a week of operation because the footrest had a loose wire.
4. The new upstairs stairlift with all power features was noisy and the track had to be greased by Lynn just 2 weeks after installation.

Perfect fit in our stairway and easy to operate.

It doesn't operate quietly as they claim, making a lot of grinding noise, super slow going down stairs about 50-60 seconds for 11 steps only. You have to keep holding the button to go up and down. It is not one push button. Dissatisfied with purchase

Installers were quite, polite, and unintrussive.

Professional, informative and carefully installed — everything a customer could ask!! Thank you!

No pressure, knowledgeable and patient sales staff.
Capable, careful installer/tech.
All questions answered completely.
A pleasure to do business with.

Excellent product. The team that installed were fantastic.

The sense of relief at not having to face "the stairs" for both my spouse and myself made it worthwhile.

Excellent product. Easy to use. Quick clean installation. My wife and I are very happy. Would highly recommend.

My son had a Bruno stair lift installed while I was in the hospital recovering from cancer surgery. When I returned home, I was immediately able to get up and down the stairs (our living space is on the 1st floor; or bedrooms and bathrooms on the 2nd floor).

It works well, serves the purpose and saves the knees, however it is more noisy (tracks) than I anticipated or like.

So far so good

Fast and efficient

Very honest

I am generally very pleased with our Bruno Elite straight stairlift. However, I do have some issues:
1) The up/down switch is rather flimsy and precariously placed. A push button type switch would be better.
2) When the chair passes over the rail joint, it is rather jerky.
3) The up charge for different coloured upholstery is prohibitively high.

On the positive side, the installers were very professional and friendly.