I appreciate the refinance. I found you through Credit Karma. The process was easy, but had a hard time communicated with my account officer towards the end of finalizing the loan. I think it’s taken... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Auto loan refinance was the easiest experience I’ve ever had thanks to Jimmy. He went above and beyond to make sure I submitted the correct documents and knew the status of my application each step... Mehr ansehen
Unternehmen hat geantwortet
The process of refinancing my vehicle was straightforward and the loan closed without any issues. They were able to reduce my interest rate 6.5% from the loan I received through dealership only a coup... Mehr ansehen
Unternehmen hat geantwortet
Great fast service. A lot of running around printing stuff and sending docs here and there. But, it was an overall enjoyable experience. I was slightly confused about loan direction though. I knew I w... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Caribou is the smart way to lower your car or truck payments. Our streamlined process makes it quick and easy for you to refinance your auto loan. We work with a network of highly trusted lenders and utilize advanced technology to find you the most competitive offers in minutes. Our friendly team of experts provides personalized support to help you every step of the way. At Caribou, we know how busy life can get. That’s why we’ve made refinancing quick, easy, and stress-free. Whether you’re looking to reduce your monthly payment, lower your interest rate, or both, we’ve got you covered. Our tech-driven platform makes it simple to compare rates from multiple high-quality lenders, ensuring that you get the most competitive offers for your loan. Plus, our dedicated customer support team is available to walk you through the entire process and answer any questions. Get started today.
Fast, Easy Auto Refinance
Vom Unternehmen geschrieben
- Why refinance through Caribou?
- * Pre-qualify in minutes without a hard credit pull * Compare offers from multiple lenders all in one place * Quick and easy online application * All-star customer support team * No application fees or upfront costs * Trusted by over 100,000 customers like you
- Eligibility
- * Minimum credit score of 580+ * Minimum annual income of $24,000 * Allows co-borrowers * Not available for motorcycles, commercial or recreational vehicles *Available in all states except: Maryland, Nebraska, Nevada, West Virginia
- Criteria
- * Loan amount $5,000-$125,000 * Payment term 24 months-84 months
Kontaktinformationen
Vereinigte Staaten
- caribou.com
4,3
Hervorragend
2293 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Easy to refinance
2. September 2026
Antwort von Caribou
Thank you for the review! We’re glad we made refinancing feel easy from start to finish. We appreciate you choosing Caribou!
TY I’m waiting for a check for the over…
TY I’m waiting for a check for the over payment that’s due me
1. September 2026
Antwort von Caribou
Thank you for sharing your feedback! We appreciate your patience while you wait for your overpayment check. If you have any questions or need an update, please reach out to us at contact@gocaribou.com and our team will be happy to help.
Fast and quick refinancing
Fast and quick refinancing. Clear and to the point,
5. September 2026
Bewertung ohne vorherige Einladung
Antwort von Caribou
Thank you for the review! We’re glad the refinancing process felt fast, straightforward, and easy to follow. We appreciate you choosing Caribou!
Bernice and Jamie were so professional…
Bernice and Jamie were so professional and helped me find the best deal. I appreciate their help. I would recommend Caribou because it helped made my car loan process easier and better for my family. Saved over $100 a month.
3. September 2026
Antwort von Caribou
Thank you for sharing your experience! We’re so glad Bernice and Jamie made the process easier and helped you find an option that worked well for your family. Saving more than $100 a month is great to hear, and we truly appreciate your recommendation and trust in Caribou!
Antwort von Caribou
Thank you so much for the kind words! We’re glad you had such a positive experience with our team. We truly appreciate you choosing Caribou!
I am new to the company
I am new to the company. Thus far so good , looking forward to even a 5 start review. I need more time . Thank you.
31. August 2026
Antwort von Caribou
Thank you for sharing your experience! We’re glad our team made the process easy to navigate and smooth from start to finish. We appreciate you choosing Caribou!
Antwort von Caribou
Thank you for the kind words! We’re glad Caribou was able to provide a better experience for you. We appreciate you choosing us!
If I could give zero stars I would
If I could give zero stars I would.
I started my refinance in June 2026, I was offered mail by them and I tried them out only to hear good things about them. I’m going to tell you now, if you’re reading this, don’t even start with caribou. You’re better off trying without using this company. Because me and my partner has been patient and we’ve been working with them for over 2 months now. It’s September 3, 2026 well over 2 months. Don’t waste your time here. They all act nice until they piss off their clients because they have no clue what they’re doing. No one answering my calls or texts no call back or nothing. You guys are literally ignoring me at this point cause how is all 5 of you busy at the same time?i can’t get in contact with no one. I submitted, POA’s, paystubs, tax forms, took pictures of POA before sending them, they even had me to get a job offer letter for both me and my lady to better prove our income and we did all that you guys asked us to do for us just to get ignored? If you guys are annoyed of me calling in everyday to ask what’s goin on and eventually ghost me, how in the world do you think I feel?? I trusted you guys with my information, not to mention I had to sign a contract 3 times!! 3 times because YOU guys messed up the contract all 3 times. 1st I signed, the 2nd contract you guys didn’t even put my income, it was at 0$, and the third time you told me you had to correct the vehicle value or something, but you guys do a review process before sending to me to sign, but obviously you guys didn’t review ANYTHING. You guys just get paid to sit behind the desk without working. I wonder how the CEO/owner feels about his employees. Like I said, those were the 5 employees who ruined my 1st ever refinance process. I’ll never recommend caribou to anyone and I’m going to tell people to not use caribou even if they never heard of y’all. Advertised.
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von Caribou
Thank you for sharing your feedback. We reviewed your experience and are glad our team has been able to reconnect with you and provide you with solutions to proceed. If you have any additional questions, please reach out to contact@gocaribou.com. Our team is happy to help.
Worst experience ever
Worst experience ever! 5 days of giving them access to my bank accounts filing out multiple documents sign documents because they messed up what they sent me. Very unhelpful and rude! Complete waist of time! Don't use!
2. September 2026
Bewertung ohne vorherige Einladung
Antwort von Caribou
Thank you for sharing your feedback. We appreciate you taking the time to let us know about your experience. If you have any additional questions, please reach out to us at contact@gocaribou.com. We’d be happy to help.
Wonderful help!
The process was smooth and everyone who I spoke with was knowledgeable and friendly. They really helped me along in the process and it was done quite quickly!
2. September 2026
Antwort von Caribou
Thank you for sharing your experience! We’re glad everything went smoothly and that our team was friendly, knowledgeable, and helpful along the way. It’s great to hear the process moved quickly for you, and we appreciate you choosing Caribou!
Easy process from beginning to end.
Easy application process, the phone call was painless and the customer service was excellent! Dashawn was very helpful and answered all my questions.
2. September 2026
Antwort von Caribou
Thank you for sharing your experience! We’re glad the application and phone call felt easy, and that Dashawn was able to answer your questions and provide excellent support. We’ll be sure to pass along your kind words!
Fast response will use them again
1. September 2026
Antwort von Caribou
Thank you for the review! We’re glad our team was quick to respond and made a strong impression. We’d be happy to help again anytime!
Professional but easy to talk to
Professional but easy going to talk to. Stayed in contact
1. September 2026
Antwort von Caribou
Thank you for your review! We’re glad to hear our team was professional, easy to talk to, and kept you updated along the way. We appreciate you choosing Caribou!
Austin was very helpful and the process…
Austin was very helpful and the process was very easy
31. August 2026
Antwort von Caribou
Thank you for sharing your experience! We’re glad Austin was helpful and made the process easy for you. We’ll be sure to pass along your kind words!
I had a very easy experience
I had a very easy experience, Lori my agent was the best person I've dealt with in a long time. She was quick with responding to any question I had. The company got my rate down way more than I expected. The lender they used was a little slow, but they kept me up to date.
28. August 2026
Antwort von Caribou
I had a very easy experience, Lori my agent was the best person I've dealt with in a long time. She was quick with responding to any question I had. The company got my rate down way more than I expected. The lender they used was a little slow, but they kept me up to date.
False advertisement horrible…
False advertisement horrible communication talked to a guy asked where he was at he said colorado..sounded like China. False advertisement to draw you in.
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von Caribou
Thank you for sharing your feedback. I shared your feedback with our management team to look into this further, and I see that our Customer Support team spoke with you and was able to address your questions.
If you have any additional questions, please reach out to us at contact@gocaribou.com
Got refinanced when Noone else would
Got refinanced when Noone else would. Thank you caribou!
28. August 2026
Antwort von Caribou
Thank you for choosing Caribou! We’re so glad our team was able to help you find a refinance option when you hadn’t had luck elsewhere. We appreciate you trusting us with the process and hope you enjoy the savings!
Great staff and service while offering…
Great staff and service while offering some of the best prices
28. August 2026
Antwort von Caribou
Thank you for the great feedback! We’re glad our team provided a positive experience and helped you find a competitive refinance option. We appreciate you choosing Caribou!
Everybody has been nice
Everybody has been nice. Was able to get my car insurance down almost 100 dollars.
28. August 2026
Antwort von Caribou
Thank you for sharing your experience! We’re glad our team was friendly and helpful, and it’s great to hear you were able to lower your insurance cost as well. We appreciate you choosing Caribou!
Wonderful staff.
31. August 2026
Antwort von Caribou
Thank you for the kind words! We’re so glad you had a great experience with our team. We appreciate you choosing Caribou!
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