Ordered all components to build small composite deck ( approx 11sq m) on line. Good communication from Chadwick’s about delivery. Reasonable delivery price for what was delivered. Products all good qu... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The sales person @ Chadwick’s Kilkenny went out of his way to source a suitable door handle after I purchased the wrong one online. Returning the incorrect item was seamless and I received a message w... Mehr ansehen
Unternehmen hat geantwortet
Ordered tonne bag of stones online .. very simple and straight forward .. got online discount which was a nice surprise .. couldn't believe how quickly the tonne bag was delivered within 2 days .. I a... Mehr ansehen
Unternehmen hat geantwortet
I chose to order and pay online and collect from the store ( Sandyford). There is no separate counter or facility or directions for click & collect. You have to queue up like everyone else. Screwfix h... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Chadwicks is Ireland’s leading builders’ merchanting company, operating with 50 stores and over 1,300 colleagues across the country. Thanks to our unrivalled knowledge and expertise in the construction sector, we have been part of the fabric of everyday life in Ireland for over 200 years, providing building materials to homes, hotels, farms, transport networks and every other form of business throughout the country.
Kontaktinformationen
Chadwicks Group, Ashfield, Dublin,, D22 W318, Dublin, Irland
- info@chadwicks.ie
- chadwicks.ie
4,2
Gut
395 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 84 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
Antwort von Chadwicks
Hi Marcin,
Thank you for your 5-star review. We're delighted to hear that your order arrived in full and on time.
Providing a reliable service and ensuring our customers receive exactly what they need when they need it is something we strive for every day.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Smooth and efficient service
Easy to navigate site , great selection of products, fast delivery service. Impressed and will use it again
8. August 2026
Antwort von Chadwicks
Hi Brendan,
Thank you for your 5-star review. We're delighted to hear that you found our website easy to navigate, enjoyed our wide range of products, and were impressed with the speed of our delivery service.
Providing a smooth and efficient online shopping experience is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for your kind feedback and for choosing Chadwicks. We look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
I ordered fencing and said it was in…
I ordered fencing and said it was in stock and still waiting 2weeks not happy ordering stone before and we’re very pleased but said out of stock but 2weeks a Notting
2. August 2026
Antwort von Chadwicks
Hi John,
Thank you for taking the time to leave a review. We sincerely apologise for the delay with your fencing order and understand your frustration at still waiting after two weeks when the product showed as being in stock at the time of purchase.
We appreciate your previous positive experience with your stone order, which makes it even more disappointing that we have not met your expectations on this occasion. This is not the level of service we aim to provide.
A member of our Customer Care team will be reaching out to you directly to gather further information and investigate the status of your order.
Kind Regards,
Chadwicks Customer Support
Antwort von Chadwicks
Hi Nicholas,
Thank you for your 5-star review. We're delighted to hear that you were pleased with our delivery service and found our prices competitive.
Providing great value alongside a reliable and efficient delivery experience is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Click and just about collect
Funny that you should say "this time". It must be a regular occurrence to get bad reviews.
I ordered an electric shower online and opted for click and collect .
When I arrived I followed the signs to the click and collect area down the back of the yard. I waited a few minutes for assistance only to be told that I needed paperwork before getting my purchase and that I needed to go to the counter inside the shop. I could just as easily have made the purchase instore. I went to the plumbing counter but there was nobody there. There were 4 or 5 lads at another counter just chatting so I approached them. I explained my situation and was told to go to the plumbing counter. I said that there was nobody there and was told that there should be 2 people there. Reluctantly 1 of the lads came down and began scratching about behind the counter until eventually someone from the plumbing counter came strolling along with a coffee in hand.
He eventually sorted the paperwork,at no great speed,may I add and then handed me out the shower. I then walked back to my car and proceeded to the exit where the security man refused to allow me out because I didn't have a pink slip. I showed him my receipt but that wasn't good enough. I had to repark my car,go back to the wait all day plumbing counter to get the pink slip. This didn't happen with any sense of urgency either. Eventually I got out but overall the whole experience was a shambles. Customer care and satisfaction didn't exist in Chadwicks and I most definitely won't be back in a hurry.
8. August 2026
Antwort von Chadwicks
Hi Gerard,
Thank you for taking the time to leave a review. We sincerely apologise for the experience you had when collecting your order.
We understand your frustration and are very sorry to hear that what should have been a straightforward Click & Collect process became so time-consuming and inconvenient. The delays in obtaining the required paperwork, the difficulty in locating the appropriate team members, and the issues you encountered when exiting the yard are not the standard of service we aim to provide.
Customer service is extremely important to us, and we're disappointed to learn that we fell well short of your expectations on this occasion. Your feedback has been noted and will be shared with the relevant branch management team for review.
A member of our Customer Care team will be reaching out to you directly to gather further information and investigate your experience in more detail.
Kind Regards,
Chadwicks Customer Support
Online order
It was easy to order on line and the delivery arrived within a couple of days. I also had to change something and that was no trouble. All staff were very helpful 👍
1. August 2026
Antwort von Chadwicks
Hi Sunniva,
Thank you for your 5-star review. We're delighted to hear that you found our online ordering process easy to use and that your delivery arrived within a couple of days.
It's also great to know that when you needed to make a change to your order, our team was able to assist you. We'll be sure to pass your kind comments on to the staff involved.
Thank you for taking the time to share your feedback. We truly appreciate your support and look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Sales staff were very helpful and had a…
Sales staff were very helpful and had a good knowledge of the wood products that I wanted to order. The delivery driver was helpful and placed the wood to the side of my driveway even though it was difficult to do as the road I live on is very narrow.
1. August 2026
Antwort von Chadwicks
Hi Margaret,
Thank you for taking the time to leave a review. We're pleased to hear that our sales team was helpful and knowledgeable when assisting with your order.
It's also great to know that our delivery driver went the extra mile to place the timber in a convenient location despite the challenging access on your narrow road.
We appreciate your feedback and will be sure to pass your kind comments on to the team.
Thank you again for sharing your experience, and we hope to assist you with your future projects.
Kind Regards,
Chadwicks Customer Support
I ordered a product online that isn’t…
I ordered a product online that isn’t done anymore from Chadwick’s 22mm thick OSB boards
I shouldn’t be able to order something online that you don’t have or don't do anymore.
Just a waste of time for everyone really.
7. August 2026
Antwort von Chadwicks
Hi Noel,
Thank you for taking the time to leave a review. We sincerely apologise for the frustration and inconvenience caused.
We understand your disappointment at being able to place an order for a product that is no longer available. Providing accurate stock and product information online is extremely important, and we're sorry that this was not reflected in your experience on this occasion.
A member of our Customer Care team will be reaching out to you directly to gather some further information and investigate this matter in more detail.
Thank you for bringing this to our attention, and we apologise again for the inconvenience caused.
Kind Regards,
Chadwicks Customer Support
Antwort von Chadwicks
Hi Paul,
Thank you for your 5-star review. We're delighted to hear that you were pleased with our service, pricing, and delivery.
Providing great value alongside a reliable delivery service is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for your kind words and for taking the time to share your feedback.
Kind Regards,
Chadwicks Customer Support
Took 2 weeks to arrive and when it did…
Took 2 weeks to arrive and when it did essential installation parts were missing. Very annoying.
13. August 2026
Antwort von Chadwicks
Hi Marty,
Thank you for taking the time to leave a review. We sincerely apologise for the delay in receiving your order and for the inconvenience caused by the missing installation parts upon arrival.
A member of our Customer Care team will be reaching out to you directly to gather further information and investigate this matter so that we can work towards a resolution.
Thank you for bringing this to our attention, and we apologise again for the disappointment caused.
Kind Regards,
Chadwicks Customer Support
GREAT SERVICE FROM FLOOR STAFF WHEN…
GREAT SERVICE FROM FLOOR STAFF WHEN RECIEVING GOODS
6. August 2026
Antwort von Chadwicks
Hi Terence,
Thank you for your 5-star review. We're delighted to hear that you received great service from our floor staff when collecting your goods.
Providing helpful and efficient service in branch is something we strive for every day, so it's wonderful to know our team made a positive impression.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Antwort von Chadwicks
Hi Martin,
Thank you for your 5-star review. We're delighted to hear that you found our team very helpful and professional.
Providing knowledgeable, professional service is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to assisting you again in the future.
Kind Regards,
Chadwicks Customer Support
Antwort von Chadwicks
Hi Dave,
Thank you for your 5-star review. We're delighted to hear that you were pleased with the quick delivery and found our products to offer great value.
Providing a fast, reliable service is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Delivery arrived pretty promptly
Delivery arrived pretty promptly, all correct as ordered, the only thing stopping me awarding 5 stars was a couple of lengths of timber had slightly damaged/poorly finished ends.
5. August 2026
Antwort von Chadwicks
Hi Paul,
Thank you for taking the time to leave a review. We're pleased to hear that your delivery arrived promptly and that your order was otherwise correct.
We're sorry to learn that a couple of the timber lengths had damaged or poorly finished ends. We understand how disappointing this can be, and we appreciate you bringing it to our attention.
Your feedback will be shared with the relevant team as we continually work to maintain the quality of our products.
Thank you again for your feedback and for awarding us 4 stars. We hope to have the opportunity to provide a 5-star experience next time.
Kind Regards,
Chadwicks Customer Support
Great service
All products delivered on time, at great prices.
staff very friendly and advisable.
5. August 2026
Antwort von Chadwicks
Hi Michael,
Thank you for your 5-star review. We're delighted to hear that your products were delivered on time and that you found our staff friendly and knowledgeable.
Providing excellent value alongside helpful customer service is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Wooden side gates
Order was quick ,got a text on morning of delivery , doors look like good quality
4. August 2026
Antwort von Chadwicks
Hi Carol,
Thank you for taking the time to leave a review. We're delighted to hear that your order process was quick and that you're pleased with the quality of the product.
We appreciate your feedback and are glad we could provide a smooth purchasing experience. We look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Great product and quick delivery..
28. Juli 2026
Antwort von Chadwicks
Hi Rguinz,
Thank you for your 5-star review. We're delighted to hear that you were pleased with the quality of the product and the quick delivery service.
Providing great products alongside a fast and reliable delivery experience is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Antwort von Chadwicks
Hi Sadick,
Thank you for your 5-star review. We're delighted to hear that you found our staff pleasant and helpful and that you were impressed with the wide range of products available.
Providing excellent customer service and a comprehensive product selection is something we strive for every day, so it's great to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Great online order service and also…
Great online order service and also great delivery service
18. Juli 2026
Antwort von Chadwicks
Hi Colm,
Thank you for your 5-star review. We're delighted to hear that you were pleased with both our online ordering process and the delivery service you received.
Providing a smooth online shopping experience alongside reliable delivery is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Smooth order and quick refund Thanks
18. Juli 2026
Antwort von Chadwicks
Hi Marina,
Thank you for your 5-star review. We're delighted to hear that you found the ordering process smooth and that your refund was processed quickly.
We always aim to make every stage of the customer journey as straightforward as possible, and it's great to know that your experience reflected this.
Thank you for taking the time to share your feedback, and we hope to assist you again in the future.
Kind Regards,
Chadwicks Customer Support
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