Ordered all components to build small composite deck ( approx 11sq m) on line. Good communication from Chadwick’s about delivery. Reasonable delivery price for what was delivered. Products all good qu... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The sales person @ Chadwick’s Kilkenny went out of his way to source a suitable door handle after I purchased the wrong one online. Returning the incorrect item was seamless and I received a message w... Mehr ansehen
Unternehmen hat geantwortet
Ordered tonne bag of stones online .. very simple and straight forward .. got online discount which was a nice surprise .. couldn't believe how quickly the tonne bag was delivered within 2 days .. I a... Mehr ansehen
Unternehmen hat geantwortet
I chose to order and pay online and collect from the store ( Sandyford). There is no separate counter or facility or directions for click & collect. You have to queue up like everyone else. Screwfix h... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Chadwicks is Ireland’s leading builders’ merchanting company, operating with 50 stores and over 1,300 colleagues across the country. Thanks to our unrivalled knowledge and expertise in the construction sector, we have been part of the fabric of everyday life in Ireland for over 200 years, providing building materials to homes, hotels, farms, transport networks and every other form of business throughout the country.
Kontaktinformationen
Chadwicks Group, Ashfield, Dublin,, D22 W318, Dublin, Irland
- info@chadwicks.ie
- chadwicks.ie
4,2
Gut
395 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 84 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Pleasant service & good follow up
Chadwicks online had the product on their website unfortunately it was out of stock from their supplier with no clear idea of when it would be restocked - normally that would be really bad but a lovely man rang me up to explain the situation and where I was most likely to access a similar one. He was so pleasant & helpful. My payment was quickly refunded.
25. Juli 2026
Antwort von Chadwicks
Hi,
Thank you for taking the time to leave a review. While we're sorry that the item you were looking for was unavailable from our supplier, we're delighted to hear that our team kept you informed and helped you find a suitable alternative.
Providing clear communication and helpful customer service is very important to us, so it's wonderful to know that the support you received made a positive difference. We're also pleased that your refund was processed promptly.
Thank you again for your kind feedback, and we hope to assist you again in the future.
Kind Regards,
Chadwicks Customer Support
Antwort von Chadwicks
Hi Ann,
Thank you for your 5-star review. We're delighted to hear that you found our products to be good value for money and that your order was delivered promptly.
We appreciate you taking the time to share your feedback and look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
"I received a request for a review
"I received a request for a review, but my order has not arrived yet. Could you please check the tracking status or estimated delivery date for me?"
17. Juli 2026
Antwort von Chadwicks
Hi Olga,
Thank you for taking the time to leave a review.
A member of our Customer Care team will be reaching out to you directly to gather your order details and provide an update on the tracking and estimated delivery date.
Thank you for bringing this to our attention, and we apologise for any inconvenience caused.
Kind Regards,
Chadwicks Customer Support
Very helpful staff and quick service
Shopping online and being able to see the full range of goods in your own time is great. When I went to collect in Roscommon, the staff were very helpful, my order was ready to go and it was a very positive experience over all.
24. Juli 2026
Antwort von Chadwicks
Hi Caitriona,
Thank you for your 5-star review. We're delighted to hear that you enjoyed the convenience of shopping online and being able to browse our full range at your own pace.
It's especially great to know that the team in our Roscommon branch were helpful and that your order was ready for collection when you arrived.
We truly appreciate your kind feedback and are pleased that your experience was such a positive one.
Kind Regards,
Chadwicks Customer Support
Ordered Click and Collect
Ordered Click and Collect. Messaged that my order was ready for collection. When at store items were not ready. While the counter staff were pleasant and put the order together relatively quickly, the click and collect aspect was pointless. Better to just go to the store and order at the counter.
24. Juli 2026
Antwort von Chadwicks
Hi Patrick,
Thank you for taking the time to leave a review. We're sorry to hear that your Click & Collect order was not ready when you arrived, despite receiving notification that it was available for collection.
While we're pleased that our in-store team were able to assist and put the order together quickly, we understand your disappointment and appreciate your feedback regarding the collection process.
Comments such as yours help us identify areas where we can improve and provide a better experience for our customers.
Thank you again for sharing your experience, and we hope to have the opportunity to serve you better in the future.
Kind Regards,
Chadwicks Customer Support
Very quick to deliver and good price…
Very quick to deliver and good price for the items I got!
24. Juli 2026
Antwort von Chadwicks
Hi Tommy,
Thank you for your 5-star review. We're delighted to hear that you were pleased with both the speed of delivery and the value for money of your purchase.
We appreciate you taking the time to share your feedback and look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
They had exactly what I needed
They had exactly what I needed and after ordering it on line delivery was quicker than expected. Delivery guy very nice and courteous too. A1 service and products.
24. Juli 2026
Antwort von Chadwicks
Hi Andy,
Thank you for your 5-star review. We're delighted to hear that you found exactly what you needed and that your delivery arrived even quicker than expected.
It's also great to know that our delivery driver was courteous and provided excellent service.
We appreciate your kind comments about both our products and service, and we look forward to assisting you again in the future.
Kind Regards,
Chadwicks Customer Support
Not enough staff
16. Juli 2026
Antwort von Chadwicks
Hi Cathal,
Thank you for taking the time to leave a review. We're sorry to hear that you felt there were not enough staff available during your visit.
We understand how important prompt assistance is and appreciate you bringing this to our attention. Your feedback will be shared with the relevant team as we continually look for ways to improve the experience we provide to our customers.
Thank you again for your feedback, and we hope to have the opportunity to serve you better in the future.
Kind Regards,
Chadwicks Customer Support
Antwort von Chadwicks
Hi Patricia,
Thank you for your 5-star review. We're delighted to hear that your delivery arrived on time and that you were pleased with the service you received.
We appreciate you taking the time to share your feedback and look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Very quick and easy
22. Juli 2026
Antwort von Chadwicks
Hi Nicky,
Thank you for your 5-star review. We're delighted to hear that you found the ordering process quick and easy.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Antwort von Chadwicks
Hi Tatiana,
Thank you for your 5-star review. We're delighted to hear that your order was delivered on time and arrived within just a few days.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Very disappointing experience after…
Very disappointing experience after purchasing an outdoor table and chairs advertised online. I had to follow up on the order after receiving no update and was then contacted that the order had to be cancelled. The money is currently in the process of being refunded but the lack of communication or acknowledgement of the error was very disappointing
20. Juli 2026
Antwort von Chadwicks
Hi Lorraine,
Thank you for taking the time to leave a review. We sincerely apologise for the disappointment caused by the cancellation of your order and for the lack of communication throughout the process.
We are also sorry that you felt the issue was not acknowledged appropriately. This is not the standard of service we aim to provide.
A member of our Customer Care team will be reaching out to you directly to gather further information and investigate what happened with your order.
Thank you for bringing this matter to our attention, and we apologise again for the inconvenience caused.
Kind Regards,
Chadwicks Customer Support
Outstanding delivery time
Outstanding delivery time - About 4 hours between ordering online and the delivery.
23. Juli 2026
Antwort von Chadwicks
Hi Markus,
Thank you for your 5-star review. We're delighted to hear that you were impressed with the speed of our delivery service and that your order arrived just a few hours after being placed online.
We appreciate you taking the time to share your feedback and look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Antwort von Chadwicks
Hi William,
Thank you for your 5-star review. We're delighted to hear that you were pleased with the service you received from Chadwicks.
While we're sorry to learn that the product itself did not fully meet your expectations, we greatly appreciate your kind comments about our team and the overall experience.
Thank you for taking the time to share your feedback, and we hope to assist you again in the future.
Kind Regards,
Chadwicks Customer Support
100% recommend them!!
Once again, great customer service, the delivery was a lot faster than what we expected and the delivery guy very friendly and helpful. 100% recommend.
22. Juli 2026
Antwort von Chadwicks
Hi Juliana,
Thank you for your 5-star review and for your continued support. We're delighted to hear that you received great customer service once again, and that your delivery arrived even faster than expected.
We truly appreciate your recommendation and your kind feedback. We look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Excellent customer service and…
Excellent customer service and efficient delivery. Very satisfied!
22. Juli 2026
Antwort von Chadwicks
Hi Margaret,
Thank you for your 5-star review. We're delighted to hear that you were very satisfied with both our customer service and the efficiency of your delivery.
We appreciate you taking the time to share your feedback and look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Antwort von Chadwicks
Hi Tony,
Thank you for your 5-star review. We're delighted to hear that you were pleased with the quality of your purchase.
We appreciate you taking the time to share your feedback and look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Antwort von Chadwicks
Hi Una,
Thank you for taking the time to leave a review. We're delighted to hear that you were pleased with the service you received.
Providing helpful and reliable service to our customers is always our priority, so it's great to know we met your expectations.
We appreciate your feedback and look forward to assisting you again in the future.
Kind Regards,
Chadwicks Customer Support
Antwort von Chadwicks
Hi Kevin,
Thank you for your 5-star review. We're delighted to hear that your order arrived ahead of schedule and that you were pleased with the quality of the product.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Quick and friendly delivery service
Quick and friendly delivery service, straight to the door, even got some Feliz Navidad in July 😊 Making another order for delivery today 😃
22. Juli 2026
Antwort von Chadwicks
Hi Sarah,
Thank you for taking the time to leave such a positive review.
We are pleased to hear that you were happy with the speed of delivery and the service provided.
We appreciate your continued support and are delighted that you have chosen to place another order with us. We look forward to serving you again soon.
Kind regards,
Chadwicks Customer Support
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