Ordered all components to build small composite deck ( approx 11sq m) on line. Good communication from Chadwick’s about delivery. Reasonable delivery price for what was delivered. Products all good qu... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The sales person @ Chadwick’s Kilkenny went out of his way to source a suitable door handle after I purchased the wrong one online. Returning the incorrect item was seamless and I received a message w... Mehr ansehen
Unternehmen hat geantwortet
Ordered tonne bag of stones online .. very simple and straight forward .. got online discount which was a nice surprise .. couldn't believe how quickly the tonne bag was delivered within 2 days .. I a... Mehr ansehen
Unternehmen hat geantwortet
I chose to order and pay online and collect from the store ( Sandyford). There is no separate counter or facility or directions for click & collect. You have to queue up like everyone else. Screwfix h... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Chadwicks is Ireland’s leading builders’ merchanting company, operating with 50 stores and over 1,300 colleagues across the country. Thanks to our unrivalled knowledge and expertise in the construction sector, we have been part of the fabric of everyday life in Ireland for over 200 years, providing building materials to homes, hotels, farms, transport networks and every other form of business throughout the country.
Kontaktinformationen
Chadwicks Group, Ashfield, Dublin,, D22 W318, Dublin, Irland
- info@chadwicks.ie
- chadwicks.ie
4,2
Gut
395 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 84 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
Delivery was good value and very quick
Delivery was good value and very quick, it arrived with An Post the following day. Unfortunately they didn’t have in the colour I ordered. I was given a call to explain that after ordering it. The product itself is quite flimsy and I probably would not have purchased if I had seen it in the shop. The photos on the website really flatter it. That said, it still represented good value for money.
29. Juli 2026
Antwort von Chadwicks
Hi Orlagh,
Thank you for taking the time to leave a review. We're delighted to hear that you were pleased with the fast delivery and found the product to be good value for money.
We also appreciate your comments regarding the colour availability and product description. We're glad our team was able to contact you promptly about the colour change before dispatch.
Customer feedback like yours is invaluable and helps us to continually improve both our product information and overall customer experience.
Thank you again for your balanced and helpful feedback, and we hope to serve you again in the future.
Kind Regards,
Chadwicks Customer Support
Excellent delivery service
Order made in the afternoon and delivered the next day. Excellent service
28. Juli 2026
Antwort von Chadwicks
Hi Ellen,
Thank you for your 5-star review. We're delighted to hear that your order was delivered the very next day and that you were pleased with the service you received.
Providing a fast and reliable delivery experience is something we strive for, so it's great to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Ordered wasn’t fulfilled
Ordered wasn’t fulfilled.
Order placed online - had to follow up with multiple emails to track parcel to be called to cancel the order.
20. Juli 2026
Antwort von Chadwicks
Hi Roisin,
Thank you for taking the time to leave a review. We sincerely apologise that your order was not fulfilled and for the inconvenience caused.
We understand how frustrating this experience must have been, particularly given the lack of timely communication. This is not the standard of service we aim to provide.
A member of our Customer Care team will be reaching out to you directly to gather further information and investigate what happened with your order.
Thank you for bringing this to our attention, and we apologise again for the disappointment caused.
Kind Regards,
Chadwicks Customer Support
Great prices
Great prices
Good straight boards no bends
Good condition
Great service
Next day delivery couldn’t ask before better
28. Juli 2026
Antwort von Chadwicks
Hi James,
Thank you for your 5-star review. We're delighted to hear that you were happy with our competitive prices, the quality of the boards, and the condition in which they arrived.
It's also great to know that you were pleased with the service and next-day delivery.
We appreciate you taking the time to share your feedback and look forward to assisting you with your future projects.
Kind Regards,
Chadwicks Customer Support
Great delivery
Great delivery, friendly and efficient drivers, the wood quality was excellent, well done.
28. Juli 2026
Antwort von Chadwicks
Hi John,
Thank you for your 5-star review. We're delighted to hear that you were pleased with the delivery service and found our drivers friendly and efficient.
It's also great to know that you were happy with the quality of the wood. We truly appreciate your feedback and will be sure to pass your kind comments on to the team.
Kind Regards,
Chadwicks Customer Support
Excellent product
Excellent product, could not beleive the quality of the fence, good communication and excellent service and delivery all round
24. Juli 2026
Antwort von Chadwicks
Hi John,
Thank you for your 5-star review. We're delighted to hear that you were impressed with the quality of the fence and that our communication, service, and delivery met your expectations.
Providing high-quality products alongside excellent customer service is something we strive for every day, so your feedback is greatly appreciated.
Thank you for taking the time to share your experience, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Antwort von Chadwicks
Hi Michael,
Thank you for your 5-star review. We’re delighted to hear that you consistently have a positive experience doing business with us.
Your continued support means a great deal to us, and we truly appreciate you taking the time to share your feedback. We look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Ordered and confirmed by phone
Ordered and confirmed by phone, letting me know when the delivery would be. Items arrived perfectly
26. Juli 2026
Antwort von Chadwicks
Hi Jane,
Thank you for your 5-star review. We're delighted to hear that the telephone confirmation and delivery updates were helpful and that your order arrived exactly as expected.
Providing clear communication and ensuring items arrive in perfect condition are priorities for us, so it's great to know we delivered on both.
Thank you for taking the time to share your experience, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Great service
Got a call from the main office to confirm the order details straight away and it arrived next day o Donegal to allow us to complete the job on schedule. Great service.
28. Juli 2026
Antwort von Chadwicks
Hi Ciaran,
Thank you for your 5-star review. We're delighted to hear that our team contacted you promptly to confirm your order details and that your delivery arrived the very next day.
It's great to know that this helped you complete your job on schedule.
We appreciate you taking the time to share your experience and look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Very disappointing experience trying to order outdoor dining set!
Ordered an outdoor dining set, said when ordering it would be delivered in 2-3days, got email soon after saying it would be possibly 3-5 and maybe more as was in Dublin depot. Eventually 2 weeks later got email saying they had to cancel order as no full sets available in Dublin depot, so very disappointing experience!
20. Juli 2026
Antwort von Chadwicks
Hi Patrick,
Thank you for taking the time to leave a review. We sincerely apologise for the disappointment and frustration caused by your experience.
We understand how frustrating this must have been. This is not the level of service or communication we aim to provide.
A member of our Customer Care team will be reaching out to you directly to gather further information and investigate what happened with your order.
We appreciate you bringing this matter to our attention and apologise again for the inconvenience caused.
Kind Regards,
Chadwicks Customer Care
Very helpful in store
27. Juli 2026
Antwort von Chadwicks
Hi Mel,
Thank you for taking the time to leave a review. We're delighted to hear that you found our team in store very helpful.
Providing knowledgeable and friendly customer service is something we take great pride in, so it's wonderful to know you had a positive experience.
We appreciate your feedback and look forward to assisting you again in the future.
Kind Regards,
Chadwicks Customer Support
Antwort von Chadwicks
Hi Tony,
Thank you for taking the time to leave a review. We sincerely apologise for the frustration caused by the item being shown as available on our website when it was not actually in stock.
We understand how disappointing this is. This is not the experience we want for our customers, and we appreciate you bringing it to our attention.
A member of our Customer Care team will be reaching out to you directly to gather further information and investigate what happened.
Thank you again for your feedback, and we apologise for the inconvenience caused.
Kind Regards,
Chadwicks Customer Support
Very happy good
27. Juli 2026
Antwort von Chadwicks
Hi Viorel,
Thank you for your 5-star review. We're delighted to hear that you were very happy with your experience.
We appreciate you taking the time to share your feedback and your support means a great deal to us.
We look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Unprofessional behaviour
Received a text message that my order was out for delivery in the morning. After 3 hours, received a text that order was delivered. However, I never received my order and rang the store to inquire as to where this was supposedly delivered! I was informed that the drivers delivered the order at the wrong address and they never checked the full address (god knows how they made that mistake!). Got told that it will be delivered the next day. The following day, I called just to make sure that I will be getting my order and they tell the driver the right address. Over the phone, the store told me that my order was on the way and that they have never sent me a text that it was delivered yesterday or an email. I told them that I was on the phone to them yesterday and it was confirmed that it was out for delivery and got delivered at the wrong address. But this new person was insisting that I was told the wrong information and tried to gaslight me into believing that I didnt have an email nor a text confirming they messed up yesterday. No apologies or owning up to their mistake. Appalling and sickening behaviour!
27. Juli 2026
Antwort von Chadwicks
Hi Josh,
Thank you for taking the time to leave a review. We sincerely apologise for the issues you experienced with your delivery and for the confusion and frustration caused by the communication you received from our team.
We understand how concerning it must have been to receive confirmation that your order had been delivered when it had in fact been sent to the wrong address.
We are particularly sorry to hear about your subsequent interactions and that you felt your concerns were not acknowledged appropriately. This is not the standard of service we strive to provide.
A member of our Customer Care team will be reaching out to you directly to gather further information and fully investigate this matter.
Thank you for bringing this to our attention, and we apologise again for the inconvenience and distress caused.
Kind Regards,
Chadwicks Customer Support
Delivers materials on time and as…
Delivers materials on time and as promised. Great service!!
27. Juli 2026
Antwort von Chadwicks
Hi John,
Thank you for your 5-star review. We're delighted to hear that your materials were delivered on time and exactly as promised.
Providing reliable delivery and great service is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
I didn't receive 1 product and I…
I didn't receive 1 product and I ordered it online and paid, I asked for an exchange for a larger size with an additional fee, I heard "please leave it to me and I'll take care of it" and they failed. Finally, after contacting the sales representative, she told me that she had my customer number, she would explain the matter and call me back and they failed again, this was 1 week ago.
26. Juli 2026
Antwort von Chadwicks
Hi,
Thank you for taking the time to leave a review. We sincerely apologise for the issues you've experienced with your order and the lack of follow-up regarding both your exchange request and the missing product.
A member of our Customer Care team will be reaching out to you directly to gather further information and work towards resolving this matter as quickly as possible.
Thank you for bringing this to our attention, and we apologise again for the inconvenience caused.
Kind Regards,
Chadwicks Customer Support
Antwort von Chadwicks
Hi Anthony,
Thank you for your 5-star review. We're delighted to hear that you were pleased with the prompt service and the quality of your order.
It's especially great to know that our delivery driver made such a positive impression. We'll be sure to pass your kind comments on to the team.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Excellent communication with the office…
Excellent communication with the office in Waterford. No messing and allowed me add to my order with ease.
Very friendly delivery lads who dropped a fair bit of building supplies as I wanted and without a mess. Even shut the gate after them which doesn't always happen.
Overall well done Chadwicks I will be back.
19. Juli 2026
Antwort von Chadwicks
Hi Paul,
Thank you for your 5-star review. We're delighted to hear that you had such a positive experience with our Waterford team.
It's great to know that communication was clear and that we were able to accommodate changes to your order with ease. We're also pleased that our delivery team provided a friendly and professional service and took care to leave everything tidy.
Thank you for taking the time to share your feedback. We truly appreciate your support and look forward to welcoming you back again soon.
Kind Regards,
Chadwicks Customer Support
Antwort von Chadwicks
Hi Nico,
Thank you for your 5-star review. We're delighted to hear that you found our service professional and that your experience was a positive one.
Your feedback is greatly appreciated, and it's wonderful to know that you would choose to shop with us again. We look forward to serving you in the future.
Kind Regards,
Chadwicks Customer Support
Very good.excellent delivery and took…
Very good.excellent delivery and took my request to put item as far up driveway as possible
25. Juli 2026
Antwort von Chadwicks
Hi Kevin,
Thank you for your 5-star review. We're delighted to hear that you were pleased with the delivery service and that our driver was able to accommodate your request to place the items as far up the driveway as possible.
Providing a helpful and reliable service is something we strive for, so it's great to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
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