Clear Amber Bewertungen 875

Terrible business to deal with
How companies can still get away with this is beyond me...

Placed a large order at the start of October with a lead time of 2-4 working days only to be contact on the 17th October to say that there was a delay on one of the products and that it would instead be delivered 4-6 weeks later.

8 weeks pass and I have to contact customer services again to see where the items are up to. No response.

Reached out again today (nearly 12 weeks after placing the original order) to be told there's another 3-5 week wait time.

No contact from them, no apologies or resolution - nothing.

Helpful on line assistance
Good communication and rapid delivery.

I ordered and paid for 2x 6m sections of the standard double glazing section together with cut acrilic glazing.
With no notification of delivery, dumped in my drive, when opened ,one section as ordered and another section not ordered. My handyman worked with the one correct section but had to leave because needed the other length. Complained , back and forth, nearly three weeks later another package dumped in the drive, again no notification. Having been tol;d they woul take back the incorrect section.not possible. Opened the packet, exactly the same as last time, one correct section plus another section. So I now have 2x 6m lengths of aluminium to dispose of. 10 mile trip to the tip with 12m of aluminium. No apologies are offers of financial compensation for the trouble and having to get the handyman back. Impossible to speak to a human being who is in a responsible position.
I have an architectural design business, specialising in work on listed buildings where secondary double glazing is the only acceptable solution, Would I recommend this company, DEFINATELY NOT

Urgently needed some sheets to repair storm damage. Clear Amber's Customer Service was very helpful and sheets were delivered quickly.

Great value products.
Order was delivered within a few days & we were given a four hour delivery estimate which was useful.
Received updates by email on progress of the order.
Very professional.

parfait livraison rapide produit ok je recommande

I found the corrugated sheets online at half the price of B&Q including delivery.
Great communication via the web chat and quick updates for the delivery.
Overall a great company, with good prices and quick delivery. Thanks

Best prices, excellent customer service, and good quality.
Definitely, I will come back again.

My roofing sheets were delivered in a very timely way and left at my gate as requested. This is the third lot of Corrapol sheets I have had and they are good value and do the job.

My sheet material arrived on time and well packaged.

Great customer service, great product - the glazing bars are easy to fix and give a perfect seal. Delivered very quickly. Highly recommend

Super service, arrived within 48 hours of ordering.
Really easy to drill and work with.
Highly recommend.

Requested delivery date 2 times now and no one has come back to me. Website does not give any information of opening times over xmas so i read it they are open. If not something they need to fix.

Close to just cancel my order and got to B&Q. Seems easier solution.

Delivered on time, well packaged and protected. Good quality material.

This company dealt and processed the order quickly, packed the product to protect it during transit the order was cut to size and delivered to site fast.

The product was brilliant and was perfect for purpose, and even when we experience a poor delivery (damaged edge), they dealt with it immediately.

Good product. A quick response from customer service when something went astray.

Great price very fast delivery

Could only find Clearamber who would supply the rafter gasket, delivered within 4 days. Price very reasonable and service excellent

I ordered materials from Clear Amber's Corrapol-BT range for my garage roof project and was really impressed with the quality, value for money, overall customer service and quick delivery. One gable end flashing profile was missing from the order, but the team sorted it out straight away with no fuss. Great communication and friendly service — I’d definitely use them again!