I was a bit nervous ordering but it was absolutely fine, I would highly recommend this site
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
HIDDEN CUSTOM DUTIES! Just a warning that you are invoiced directly from a third party for additional custom & delivery costs. Mine were £80 over and above. There is no warning about this when pu... Mehr ansehen
I am unable to get this product in the UK and this is about the 3rd time I've ordered from cosmetic2go.com. Each time I have received emails updating me on the product's progress and the parcels have... Mehr ansehen
ordered skin sceptical HA intensifier. It was a fake, I've used this product for years and this was watery with a faint smell. Have emailed and am awaiting response, having read these reviews I'm... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Kontaktinformationen
Rua Almirante Reis nº 34, 2330-099, Entroncamento, Portugal
- +351 913 822 529
- geral@cosmetic2go.com
- cosmetic2go.com
Hat 80 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I had a great experience with…
I had a great experience with Cosmetic2go! I just came home from Portugal and bought ATL moisturizing cream there. It’s the best ever for me, so I ordered two big tubs and the shower gel. Everything arrived quickly and perfectly. I will definitely order again!
I ordered 1 week ago and my Shampoo…
I ordered 1 week ago and my Shampoo still is not in my hands they are telling us that we delivered your order but we didn't receive anything this website is a scam website dont order from this website.
do not touch them with a barge pole - SLOW AND USELESS
The order was for some redoxin. It took 5 weeks and a tonne of emails to actually deliver it to the UK. The attitude was you have to keep chasing us and we will just give up after 3 weeks and give you a refund .
No - i wanted the order.
Such a battle to get it delivered and now slapped with £10 customs on top - would have been cheaper and quicker to drive to the next nearest city where theye have some in stock.
May be the language barrier or just cultural differences but not a sorry, a sense or responsibility, or a sense of urgency AT ALL !!!! AVOID AVOID AVOID
FOLLOWING THE RESPONSES FROM COSMETIC2GO : yes that process took you 4 weeks to sort out and was mainly drive by me - not you. I had to chase you several times to get a resolution. Only now you are on a public platform have you finally apologised. If you had handled this better from the start I wouldn't be warning other people about you now. I wish you well but I wont be recommending you to anyone.

Antwort von cosmetic2go.com
I haven’t received my order/Paid
I haven’t received my order, and I have already paid, I need my money back (refund) , and I’m struggling contacting them, bad service.

Antwort von cosmetic2go.com
Good communication from the site
Good communication from the site, products arrived safely.
I have already contacted them because I…
I have already contacted them because I want my money back. I don't want the product anymore. I bought it in December last year, I put my correct address and it never arrived, but I paid on the same day.

Antwort von cosmetic2go.com
Scam Company – Missing Items and No Response!
I bought 4 cans of baby formula for my child but only received two. I called the company every day and sent emails daily, but they never responded. The price of the formula was three times higher than the market price. This is a scam company — I do not recommend buying from them.
Jag köpte 4 burkar modersmjölksersättning till mitt barn men fick bara två. Jag har ringt företaget varje dag och skickat mejl dagligen, men de svarar aldrig. Priset på mjölken var tre gånger högre än marknadspriset. Ett blufföretag – jag rekommenderar inte att handla därifrån.
Comprei 4 latas de leite para o meu bebê, mas recebi apenas duas. Liguei para a empresa todos os dias e enviei e-mails diariamente, mas nunca responderam. O preço do leite era três vezes maior que o do mercado. Empresa fraudulenta – não recomendo comprar dela.
🇪
Compré 4 latas de leche para mi bebé pero solo recibí dos. Llamé a la empresa todos los días y envié correos electrónicos diariamente, pero nunca respondieron. El precio de la leche era tres veces más alto que el del mercado. Es una empresa fraudulenta — no recomiendo comprar allí.

Antwort von cosmetic2go.com
I didn't receive the correct order
I didn't receive the correct order, I see on the website shampoo with butter mango and they send me only with mango not butter. The website is not updated.

Antwort von cosmetic2go.com
My order is not getting delivered it…
My order is not getting delivered it been 2 weeks I'm trying to reach out to them but they are not replying. I got an email from FedEx that they will deliver my order and then they are not delivering it and when I reached out to them they said that the tracking number is not their it TNT and they I'll deliver it and the TNT one say daily that they will deliver tomorrow but it is a scam and now they are not even replying. I needed medicine but the customer service is so bad . They are not replying to my email as well. If something is wrong just reach out to me but no I don't know what is wrong with them but it is cometic2go's fault they need to stay in contact with customer I have never seen such a bad miscommunication and customer service

Antwort von cosmetic2go.com
Fast delivery to Ireland
I was a bit wary of this company after reading reviews but the problems seemed to be from orders going to the UK.
I ordered on Monday and my package arrived to Ireland on Thursday. Really quick delivery. The products I ordered were much cheaper than high street shops. I'd recommend this company if buying within the EU.

Antwort von cosmetic2go.com
Responses very late
Responses very late, not efficient, long waiting and communication issues.

Antwort von cosmetic2go.com
Greatproduct reasonable delivery times…
Greatproduct reasonable delivery times considering came from Europe
Fast and efficient service.
Easy purchase experience
Had user friendly online interface and provided helpful shipment tracking number.
Original products at good prices as…
Original products at good prices as compared to boots or other stores.
Delivery charges are high but Delivered on time within 4 days, Delivery should be free for €100 or more purchases.
Great products!
Delivery was pretty quick especially since I am do not live in Europe. Products were as expected and questions were answered promptly.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







