CraigSolar Bewertungen 

My Solar panel arrived damaged.
I left it unopened in the box as it was when it was delivered.
When I was ready to fit the panel just after 2 weeks of receiving it, I opened the packaging & the panel was all cracked! Damaged in transit?
Craig acknowledged and like a true gentleman he sent me a replacement.
My experience has been a positive one.
I would highly recommend Craig solar for Quality solar panels & a fantastic aftersales service
Thank you Craig

Had a potential issue with one of the solar panels and was supported very well, offering a refund/return or compensation. Would use again

Have bought of Craig before so have bought another 340 panel. Ordered 8am and was delivered 2pm amazing. Have not had any issues with these panels for last 4 years.

Spent over 3k on panels here. One didn't show and I was ignored.. about 14 months later and most of them are failing. Delaminating and shorting. They are a fire hazard. Emailed the owner to highlight the problem and was ignored. Will be taking it to the small claims court because the quality is shocking

Good quality for the right price and excellent delivery times

Excellent service and the panel is exactly what I ordered, will buy again

Brilliant products that were delivered in no time at all. I had an issue and it was resolved within 24h with a new part delivered for free just 2 days later.

Thanks Craig, I wouldn’t hesitate in recommending you!

Good price with free shipping, arrived quickly and it is a panel that is performing well. Recommended.

Very impressed. Ordered 2 panels + cables on Tuesday midday, arrived 8:30 next morning, wasn't expecting it for a few days!

I was very impressed with ordering efficiency and it looks to be a great product with very good reviews. I like that the company is UK based

Upon arrival of the panels, I opened them up to find excess silicone from the junction box all over the panels, which suggests poor or no quality control—not what you would expect from a new product. Assuming that wouldn't affect the integrity of the panels, I continued with the installation.I used strong Velcro with 40 mm spacing and a small air gap between the Velcro strips. After 6 months, the laminate started to flake; after 9 months, the laminate was 60–70% degraded.Although the owner of the company seems polite and punctual, he insisted I had glued the panels directly to the roof and therefore the warranty was void. (Obviously not his first rodeo!) He told me that black van roofs can reach up to 70 degrees in the UK summer, yet the website states they have an operating temperature of up to 85 °C.The maximum output reached in optimal conditions was 330 W.

I always say, “Never judge a company by what goes wrong! Sh!t happens! So do yourself and the company you’re reviewing and make sure you rate them on how well they fixed the issue!”

I have been using CraigSolar for nearly a year now! We place an order, the solar panel/s arrive! For the most part, the order arrives the very next day! Easy to give a good review for normal day-to-day practice!

This week, for the first time in a year of ordering, I received a damaged panel! I sent Craig a photo of the damage and the very next day a replacement was sent with a personal response from Craig (the owner) - Perfect approach to Customer Service. I can not fault Craig and his company; CraigSolar!

Amazing service! Highly recommended!

This has been my second time using Craig solar,
I can’t fault the service, very rapid delivery, and great products.
Many thanks. 🤩

I was and still are amazed , I ordered and paid for the solar panel not expecting it for a few days , oh my god it was at my front door within about 90 minutes I thought the guy was having me on till I seen it , I’m sure the panel will be as good as the delivery and a nice guy too very happy and smiling thank you so much top marks . Mr Evans kings norton .

When customer service is top notch, it deserves to be shared.

I have been in the very long process of converting a Fiat Ducato into a campervan. I bought 3 solar panels (800w total) from Craig Solar about 2 years ago and fitted them to a DIY roof rack on my van. All good. No issues at all.

Then last week on Fri 19th Sep 2025, on my way to a job, I made a school boy error and drove my van under a low bridge. Yep. I know!

I damaged my Poynting antenna, my Max Fan…….and two of my three solar panels.

I ordered two more panels from Craig on that same Friday afternoon and they arrived via DPD at 13:00 today (Monday 22nd). Very quick delivery indeed.

However, once I got around to opening then at 14:15 I found that both solar panels had been damaged during transit by DPD. Both had glass shattered.

I emailed Craig at 14.23 to ask what I needed to do to resolve this.

Craig replied with a no quibble response within 25 minutes, apologised, and offered to post out some replacement solar panels.

I was a little dubious about another delivery from DPD but agreed for another delivery.

However, at 15.46, Craig informed me that he had packed his van and was going to hand deliver these two panels to my door TODAY………..a 6 hour round trip of 250 miles.

Craig knocked on my door at 18:20 and delivered those two panels in person. He also took away the two damaged panels.

So, within just over 4 hours of reporting the damaged solar panels, Craig had resolved this by driving from his home to my home with two intact panels.

That kind of customer service is very hard to find.
Thanks Craig.

Emailed you to change delivery address 6 hours after purchase, no reply and panel now shipped to original address which has left me without for a festival set up this weekend 🙃

Fabulous company to deal with!
Great quality solar panels and second to none customer service and care!

Easy to navigate website easy to purchase items fast delivery great seller

I ordered my solar panels at 09:00am, they was delivered by a very nice and friendly chap at 2pm. Now you just cant better than that. The product was exactly as described and very well packaged. I could not ask for more, absolutely amazing in all aspects.

Thank You @ Craig Solar

5 ***** Great App
5 ***** Good Quality
5 ***** Good Price
5 ***** Fast Delivery

Thank You Again
From Peter