We had obviously booked a trip with Cruise Monks I had medical issues on board involving 3/4 trips to on board Drs and a trip to shoreside hospital in Rio. Our flights home were via LHR to MAN... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Wendy was very helpful - she went out of her way and was very patient with us - everything was explained and nothing was too much trouble - our first point of contact was Dan and he also was super hel... Mehr ansehen
Dan was extremely helpful and answered all our questions for us. I have dealt with him on previous bookings and is very knowledgeable.
Dan in cruise monks has always been amazingly helpful. So easy to talk to and he explains in details any queries I may have. Very happy customer 😊👍
Unternehmensdetails
Vom Unternehmen geschrieben
Cruise Monks was founded out of a deep passion for seeing the world by sea. Our story is rooted in a belief that every cruiser deserves an unforgettable experience, and that belief drives us to go above and beyond in everything we do. Our team of cruise experts who bring decades of experience and a genuine love for travel to the table, our journey has been one of dedication to our customers, ensuring that each Cruise is not just a holiday, but an experience & cherished memory. We are ABTA & ATOL bonded.
Kontaktinformationen
14 Jasmin Close, HA6 1BH, LONDON, Vereinigtes Königreich
- 02039944184
- enq@cruisemonks.com
- cruisemonks.com
Hat 75 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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This is based on booking the cruise
This is based on booking the cruise, Dan was excellent very knowledge and helpful with our request on the flights requests. He explained everything well and we are looking forward to our holiday in October 2027.
Dan was very helpful
Dan was very helpful, patient and efficient.
James passed on the message and gave me…
James passed on the message and gave me all the information that I needed. Brilliant service. Thanks
This is the second time we have booked…
This is the second time we have booked with Dan. On both occasions he went above and beyond. He is a credit to the company
Great Customer Service from Dan
Dan was so helpful, patient, clear and thorough. Thank you for all the help you have given us to make our booking work just as we want it
Anche se è la prima volta che utilizzo…
Anche se è la prima volta che utilizzo i vostri servizi, ho apprezzato molto la professionalità del Sig. James.
Sicuramente prenoterò altre Crociere insieme hai miei amici.
Why go elsewhere to book a cruise??
Always quick and efficient service no matter how much you annoy them😂😂😂 joke!!
Prompt and courteous reply and a…
Prompt and courteous reply and a promise to try and meet our needs where possible.
James dealt with my query (Payment)…
James dealt with my query (Payment) even though it was a Saturday afternoon, I rang the office several times but the message stated that it was closed on a Saturday and Sunday for payment.
James rang me back to see if he could help and took my payment for me.
Thank you for your help James it was much appreciated.
Kind Regards
Tony Rose
Help when you need it…
When a cruise is canceled you really need good advice and help in deciding what to do, in this case Wendy at cruisemonks was great and very reassuring, thanks.
Very polite and informative
Very polite and informative
Dan is so professional and amazingly…
Dan is so professional and amazingly helpful. He is the reason we have chose to book another cruise with your company
Wendy dealt with my question very…
Wendy dealt with my question very quickly and sent me the missing information immediately. Excellent customer service
Cruise Monks offers are incredible so…
Cruise Monks offers are incredible so it gives a chance to cruise in so many different places, Their staff are excellent very friendly, competent, knowledgeable, and always try to help in any way possible, especially Dan has been very supportive and helpful in booking my cruise with his company
Great service after a long wait for phone to be answered
Once we finally got through to an agent, (after trying for 3 days and the call dropping out after 40 min) Dan was very professional and helpful. He went through all the details of the cruise we were interested in and gave us all the options, ensuring we were we very happy with our decision. He emailed us with all the relevant information while we were still on the phone to check everything was in prefer. Very happy.
We have been using Cruise Monks for…
We have been using Cruise Monks for years now, the quality of their offers and their service is unmatchable, a pleasure to deal with!
Very friendly and helpful
Very friendly and helpful. Dan explained everything very well and answered all my questions.
Indonesia cruise & stay
Dan was extremely informative and we were given everything we needed to be confident in booking the Indonesian cruise with add-ons.
Alaways our first port of call to book…
Alaways our first port of call to book our cruises, always looked after, fanastic itineraries and value for money x
Friendly service.
Dan, was very helpful whilst booking our cruise, he patiently checked various price points for us to ensure we have the right trip for us.
He was very polite and knowledgeable on both the areas we sail to aswell as the cruise company itself.
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