Curlslab Bewertungen 

It's okay, but I feel like the highest heat setting is a bit too hot for my bleached hair. I stick to the medium setting and it's fine.

Great value for the price. It does exactly what it claims to do.

I've stopped using my straightener completely. The brush attachment does the job without flattening my hair completely.

Really happy with this purchase. The packaging was beautiful and it feels like a premium product.

I would give it a zero if I could.

DONT DO IT.
THIS IS AN UNETHICAL COMPANY AND WILL CONTINUE TO MAKE UNAUTHORIZED CHARGE AND WILL IGNORE YOU.

I DID NOT UP FOR MEMBERSHIP AND HAVE CONTACTED THEM SO MAMY TIME TO REMOVE MY CARD, CANCEL ME FROM THEIR DATABASE AND STOP CHARGING ME. THEY HAVE NOT.

THIS COMPANY IS UNETHICAL!! AND WILL JUST STOP ANSWERING YOU BUT WILL CONTINUE TO CHARGE YOU.

SAVE YOURSELF THE TOTAL FRUSTRATION. THIS COMPANY AND PRODUCT ARE NOT WORTH IT. AT ALL.

Ordered, then credit card was charged twice. Now ignoring my emails. Have not received product.
Eta, now they've charged my cc for the free membership.

Ive emailed this company multiple times about an order that was accidentally placed. Not once have I received a response. Ive also commented on their Instagram posts for customer service to contact me and within 5 minutes, the comment was removed. Do not order from this compaby.

Did not mind buying the styler was actually excited. Then they charged my card and extra 20$. Contacted them and they said oh no I’m it mistaken that’s just how are billing is but you are not charged and extra twenty. When I contacted my credit card company they had confirmed credit card statement has an extra 20$ on it .

So ok I waited to see now that this product was shipped … receive on time however it was damaged …. The actual plug in part was broken. Sent pics to them within the hour of its arrival … got email back the yeah u can return it but pay to send it back …… so now I have to spend another 20$ to send it back .

Overall this product looked like something bought off temu …. Poor quality…
Think I’ll save my money and just buy quality . I’m being generous with the stars.
Careful about odd charges check ur credit card statements.

Update Jun 17.2026
Have sent in pictures twice ask for follow up they said pics were not clear sent them in again…. Feel like they are giving me the run around …. Please just save your money and time …

I had given two stars now I’m at one!!!

Got confused at some point and their customer service, specially Amy, were very helpful explaining everything.

The product itself is amazing. The replacement has been horrible. I was using the round brush attachment when the unit got really hot and the element went orange and started to smoke. I stop using it and the 3 speeds are now the same speed and the element goes orange. I get that products have issues sometimes and a batch can be a one off but to have it replaced under the 3 year warranty has been quite the process. After several emails stating it had to be within 7 days for it to be covered, I asked to be escalated to supervisor. I was finally emailed by Amy who said the same thing as the first 3 emails but eventually gave me the form to send it for it to be looked at. It did take a few emails back and forth to get the form. It seemed to be a generic copy and paste email in hopes you would just drop the issue. On their website, it states a 3 year warranty or 60 days no questions asked. All I want is my product to be replaced which I am still in the process for as I sent the form almost 2 weeks ago and still have heard the outcome. I will update the outcome once I recieve a response or a replacement.

I give the product a 5 star, Amy a 3.5 star and their warranty process a 1 star.

I love supporting Canadian companies but if I had known it would of been a hassle, I would of spent the money and invested in a Shark or a Dyson as they are both great companies when it comes to issues with their products.

I have yet to have a resolution to this situation which is beyond disappointing. Even after I sent back my product on my own expense and it has been over a month since they have recieved the returned product requested. I have recently sent 2 emails which have gone unanswered. I don't recommend buying from this company if you want the headache and frustration of getting anything resolved.

Amy from customer service is amazing. My wife asked me to order this product in the middle of the night after seeing the AD on Facebook. Of course, I mistyped the shipping address. Not once, but twice… Gratefully, Amy from th Curlslab was able to rectify the situation and updated the customer delivery information before the details was sent to the courier.

I’m extremely disappointed with my experience with Curls Lab Canada and feel it’s important to share this so others are aware.

I purchased the 5 in 1 Multistyler after it was advertised as causing “no heat damage.” Unfortunately, my experience has been the complete opposite. After using the product, I noticed noticeable hair damage. On top of that, the device becomes extremely hot during use, and I experienced a strong burning smell along with smoke coming from the unit, which raised serious safety concerns.

Since noticing these issues, I contacted the company four separate times requesting a refund. My first email was sent on May 18th, followed by additional follow-ups and even an initial suggestion for a replacement in case the item was defective. Despite all of this, I have not received any response at all.

What’s most frustrating is that the company responded quickly when I had questions about ordering and tracking, but when it came to a refund request, there has been complete silence.

I hope they improve their customer service and take safety and refund concerns more seriously, because this has been a very disappointing experience.

Amy was a great help on the customer service team clarifying information for me.

I was worried it wouldn't work on thick, curly hair, but the smoothing brush attachment gets my hair sleek and straight in no time.

Gives me that fresh-out-of-the-salon look every single time. Worth every penny!

I am writing a review not on the hair tools as I haven’t received them as of yet..
I did have a slight hiccup charged on my credit card bill and Amy was prompt in responding to me and clarifying the issue☺️. Now I await my purchase and will write a review once I try out my tools

Great experience with Amy.she responded very quickly and efficiently to all my queries.

Its was a great experience,
i had an confusion with my product,
but Amy helped me out
thank you Amy

Don’t believe their guarantee claims! If you use/try the items on your hair they are not returnable! Not sure how you try a hair curler/blower/straightener without using it. NOT “no questions asked 60 day”!! Also, free shipping in Canada?? Auto enrolled for the fast shipping and charged. I feel taken advantage of.

I had a very good experience with Curls Lab customer service. Amy was very kind, helpful, and professional throughout the whole process. She responded quickly and made everything easy for me. Thank you for the great support!