Cosmetic Clinic Turkey Bewertungen 

Nice set up, good system, good hospitality. Professional.

This is not a clinic I would recommend if you are looking for reliable, high-quality results.
One year after my hairline transplant, I am still dealing with patchy areas and uneven density. More grafts appear to have been extracted than initially advised, which has led to visible thinning in the donor area. I have also experienced ongoing inflammation and even developed a bald spot following the procedure.

What’s most disappointing is the lack of proper follow-up and aftercare. Once the procedure was done, support became minimal, leaving me to deal with the outcome largely on my own.

Overall, I would strongly advise caution before choosing this clinic.

Przyjechałam do Turcji aby poprawić swój uśmiech, zaledwie kilkanascie licówek a różnica ogromna, wszystko było wykonane starannie, cały proces przebiegł pomyślnie bez bólu i żadnych niespodzianek, efekt jest przepiękny i bardzo naturalny, zdecydowanie mogę polecić klinikę 👍🏼

Heva Clinic is truly the best hair transplant clinic. As a woman, my experience in Turkey was excellent from start to finish. The team is very professional, attentive, and always ready to help. Communication throughout the entire journey was clear and well-organized, which gave me great peace of mind. I would definitely recommend Heva Clinic to anyone who is considering to have a hair transplant..

I did a year long research before choosing Heva. I watched tens of their videos and talked to some of their patients. The entire process was professionally done. I felt like home thanks to warm attention and medical expertise. It's been around 10 months and my results are rocking 🤘🏼

Staff is very patient, informative, and professional. I would recommend this place to a friend in need of their services. Their streamline process took all the guess work out of transportation to and from hotel. Also they have a mobile app that helps and supports through post op!

Zdecydowanie odradzam przed korzystaniem z zabiegów stomatologicznych w tej klinice.Bardzo niska jakość używanych materiałow i bardzo niska jakość usługi. Po zgłoszeniu reklamacji źle wykonanego zabiegu firma nie poczuwa sie do poprawy tylko unika kotaktu i odpowiedzialności źle wykonanego zabiegu zlecając zbycia pacjenta przez pracownika, którymi najczęściej są tłumacze.
Stanowczo odradzam korzystania z usług tej kliniki. Stracony czas i pieniądze,a problem pozostaje.
Ps.Wykonany w klinice zabieg protezy dolnej i górnej na implantach.

I strongly discourage using dental treatments at this clinic. The quality of the materials used is very low, and the service quality is also very poor. After reporting a complaint about a poorly performed procedure, the company does not take responsibility for correcting it but instead avoids contact and accountability for the poorly done procedure, passing off the matter to an employee, often the translator.
I strongly advise against using this clinic's services. Time and money are wasted, and the problem remains.

Ich kann die Inanspruchnahme von zahnärztlichen Behandlungen in dieser Klinik auf keinen Fall empfehlen. Die Qualität der verwendeten Materialien und der Serviceleistung ist sehr niedrig. Nach der Meldung einer Reklamation wegen unsachgemäß durchgeführter Behandlung fühlt sich das Unternehmen nicht verpflichtet, dies zu korrigieren, sondern vermeidet den Kontakt und die Verantwortung für die schlecht durchgeführte Behandlung, indem es die Ablehnung auf einen Mitarbeiter überträgt, der meist die Dolmetscherin ist. Ich rate dringend davon ab, die Dienste dieser Klinik in Anspruch zu nehmen. Zeit und Geld werden verschwendet, und das Problem bleibt bestehen.

Настоятельно не рекомендую обращаться за стоматологическими процедурами в эту клинику. Очень низкое качество используемых материалов и очень низкое качество услуг. После подачи жалобы на плохо выполненную процедуру компания не стремится исправить ситуацию, а избегает контакта и ответственности за плохо выполненную работу, поручая общение с пациентом сотруднику, которым чаще всего является переводчик госпожа . Настоятельно не рекомендую пользоваться услугами этой клиники. Потерянное время и деньги, а проблема остаётся.

Nastoyatel'no ne rekomenduyu obrashchat'sya za stomatologicheskimi protsedurami v etu kliniku. Ochen' nizkoe kachestvo ispol'zuemykh materialov i ochen' nizkoe kachestvo uslug. Posle podachi zhaloby na plokho vypolnennuyu protseduru kompaniya ne stremitsya ispravit' situatsiyu, a izbegaet kontakta i otvetstvennosti za plokho vypolnennuyu rabotu, poruchaya obshchenie s patsientom sotrudniku, kotorym chashche vsego yavlyaetsya perevodchik gospozha . Nastoyatelno ne rekomenduyu polzovatsya uslugami etoy kliniki. Poteryannoe vremya i den'gi, a problema ostayotsya.

Je déconseille fortement de recourir aux traitements dentaires dans cette clinique. La qualité des matériaux utilisés est très faible et la qualité du service est très médiocre. Après avoir signalé une réclamation pour un traitement mal exécuté, l'entreprise ne cherche pas à corriger le problème, mais évite le contact et la responsabilité du traitement mal réalisé en confiant le suivi du patient à un employé, souvent l'interprète . Je déconseille vivement d'utiliser les services de cette clinique. Temps et argent perdus, et le problème reste non résolu.

Sconsiglio vivamente di sottoporsi a trattamenti dentistici in questa clinica. Materiali utilizzati di qualità molto bassa e servizio di qualità molto scarsa. Dopo aver segnalato un reclamo per un trattamento mal eseguito, l'azienda non si assume la responsabilità di correggerlo, ma evita il contatto e la responsabilità del trattamento mal fatto, indirizzando il paziente a un dipendente, che di solito è l'interprete . Sconsiglio fermamente di usufruire dei servizi di questa clinica. Tempo e denaro sprecati, e il problema rimane.

About a year ago my dentist in Toronto advised me to have my teeth crowned since they were badly worn out.

Since it was very expensive to do it in Toronto, I decided to go to Turkey for this procedure.
After some back and forth correspondence, I decided to go to Istanbul to have a total dental crown (28 crowns) in April 2025 with HEVA clinic.

Although they promised me a good service with a good result, I received a very bad service:
· I was in constant and never ending pain in my jaws and teeth
· One of my crowns was broken and another one was cracked just a few days after the procedure and as a result, my gum on the left side was swollen and bleeding constantly
· They made my crowns 2 or 3 attached to each other instead of making them individually (as they were supposed to be) and this caused me extra pain and discomfort. I realized this fact after my crowns were made and the dentist was testing them for the first, When I asked her that I wanted individual crowns, she responded that it requires too much time and she prefers 2-3 of them to be attached so the procedure can be done quickly!! At that point it was too late for me to stop the procedure besides I really didn't know how important this issue was.
· There was not a proper gap between my teeth for flossing and hygiene

I contacted the HEVA representatives many many times asking them for advice but I was either ignored or received no proper answer.

My pain was so severe that I couldn’t use my left side for chewing food so I visited 3 well known dentist (including my own dentist) in Toronto for advise and all of them confirmed that the job was done very poorly and the best remedy was to remove these crowns and replace them with new individual crowns.

Again I contacted HEVA but received no answer. Since it was very expensive to do the procedure in Toronto, I decided to go back to Istanbul again and this time, go to a better clinic.

Finally, I did the procedure for the second time in October 2025 with another clinic in Istanbul for which I had to pay much more. One of the reasons for the higher cost was because they had to remove the previous crowns first which is a very difficult, time consuming and of course painful procedure.

I have evidence and documentation for all of my claims in case they try to dismiss it .

Update December 5, 2025

And today I received a response to my review which is not addressing any of my comments and just tries to misguide the readers:

1- I contacted HEVA clinic more than 10 times before I decided to go to another clinic. I made several complaints about the issues I had with my crowns (which none of them would exist if they had done the job professionally in the first place) but I received no response and they never mentioned that I could go again there for a free replacement or correction of the crowns. Only when they made sure that I'm in Istanbul again and had my crowns removed by another dentist (because I sent them a photo), then they said you could come to us instead!

2- The crowns were supposed to be placed individually as any dentist I consulted with emphasized, but their dentist made them 2 or 3 attached to each other to "save time" as she expressed herself! and this was one of the main reasons that I had to redo the procedure. And they never provided an answer to this in their response.

3- Worse of all, after consultation with other dentists, I discovered that not all my teeth needed crowns and at most I needed 10 crowns (at that point, unfortunately it was too late), but their dentist advised me to have 28 crowns.
I know this was one of the worse decisions I made in my life and that is why I take my time to tell other people not to rush and also not to believe in false promises. If you need your teeth to be crowned, you should do more research before final decision and go to a more experienced and more conscious clinic/dentist.

Witam mam na imię Rafal chciałem się podzielić opinia z mojego leczenia stomatologicznego w Heva Clinic. Od pierwszej wizyty czułem się pewnie i spokojnie zarówno w klinice jak i w hotelu. Cały personel medyczny bardzo profesjonalny i miły również Simon /tłumacz/ bardzo pomocny od pierwszego spotkania. Pierwsza wizyta odbudowa kości wszystko przebiegło bardzo profesjonalnie. Po pól roku kolejna wizyta wszczepienie implantów również super. I w końcu po następnych trzech miesiącach ostatnia wizyta założenie nowych zębów wszystko super efekt końcowy wow!! jestem bardzo zadowolony i szczęśliwy z efektu końcowego. Bardzo bardzo dziękuje całemu zespołowi medycznemu za prace jaka włożyli. Jestem zadowolony w 100% i bardzo polecam ta klinikę. Pozdrawiam cały personel Heva Clinic i jeszcze raz bardzo dziękuje!! :::::::::::::: Hello, my name is Rafal, and I wanted to share my experience with my dental treatment at Heva Clinic. From my first visit, I felt confident and at ease, both in the clinic and at the hotel. The entire medical staff was very professional and kind, and Simon (the translator) was very helpful from the very first meeting. The first visit involved bone reconstruction, and everything went very professionally. Six months later, the next visit involved implant placement, which was also excellent. And finally, after another three months, the final visit, and the new teeth were installed, everything was great. The final result was wow! I'm very satisfied and happy with the final result. I'd like to thank the entire medical team for their work. I'm 100% satisfied and highly recommend this clinic. Best regards to the entire Heva Clinic staff, and thank you again!

I had a hair transplant with Heva Clinic (Istanbul) in November 2024 which left me with permanent damage.

Before surgery, I signed their “maximum grafts” form on the clear understanding — based on what the clinic told me in consultation and what their own website stated at the time — that no more than 1,000 grafts would ever be taken from my beard. I was told 200–500 grafts was realistic.

No proper inspection of my beard donor area was ever performed. Nobody touched, examined, or checked the density of my beard before extracting grafts.

Instead, around 1,750 grafts were extracted — almost double the stated maximum — leaving my beard visibly scarred, patchy, and permanently disfigured. The grafts placed into my crown barely grew (less than 20% survival). Beard grafts were also extracted before scalp grafts — the reverse of accepted medical protocol — which likely reduced survival even further.

On the day of surgery there was also a supposed “power cut” where patients were left waiting 1.5 hours while staff disappeared, raising serious concerns about graft handling and survival.

When I raised concerns afterwards, Heva admitted to “beard overharvesting” and even offered me a free “repair,” as well as a refund on the condition I removed my negative review. After my case, they quietly changed their website to increase the beard graft maximum from 1,000 to 2,000 — moving the goalposts after the damage was already done.

This was supposed to be a confidence-building procedure, but instead it has devastated my life. My donor area is depleted, and the harm is irreversible. Patients deserve proper assessment, honesty, and transparency. I did not receive that.

UPDATE: 1.

Consent Form & Privacy:
Yes, I signed a consent form — but that does not give a clinic permission to overharvest outside of safe ranges. “Maximum grafts” still has to be within medical safety standards and not cause permanent disfigurement. My consent was based on what was explicitly agreed: a maximum of 1,000 grafts from under the chin. Instead, Heva took almost 1,750 grafts — nearly double that agreement.
I am not sure why Heva felt it was appropriate to upload my handwritten consent form publicly. That is a breach of my privacy and does not change the fact that the agreement was for a maximum of 1,000 grafts.
2. Consultation & Agreement:
In both consultation and WhatsApp discussions, I was clearly told that beard extractions would be 200–500 grafts, with 1,000 being the absolute maximum. I never agreed to the excessive number they actually extracted. This is not “regret” as Heva claims — this is a breach of agreement and informed consent.
3. Not a Primary Donor Site:
I never asked for my beard to be the “primary donor,” as Heva keeps repeating. That is false. My scalp donor was visibly strong and was also used. The beard was never supposed to be the main donor source.
4. Website Contradictions:
Heva say their website “has not changed,” yet I hold archived screenshots showing that at the time of my surgery their own website capped beard grafts at 1,000. After my case, this limit was quietly changed to 2,000. I even sent them their own screenshot back immediately after surgery, proving it was genuine.
5. Growth Rates & Graft Survival:
I am not expecting 100% growth — no one reasonably does. However, less than 20% of the beard/body grafts implanted have survived, whereas the typical survival rate for body grafts is 50–70%. The fact that survival is less than a third of what would be expected strongly suggests Heva do not know how to properly extract, store, or handle body grafts. This further underlines my concern that the procedure was carried out without due care or proper expertise.
6. Regret vs. Reality:
Heva claim in their reply: “we cannot be held responsible for personal decisions followed by regret, expressed through defamatory or misleading reviews.” That is not the case. I have all the evidence to show this is not “personal regret.” If anyone wishes to see the photographic proof and screenshots, please check my Google review, since Trustpilot unfortunately does not allow photo uploads. This is not a matter of regret — it is a matter of Heva harvesting almost double the safe maximum we had agreed.
7. Repair & Refund:
Heva’s own staff used the word “repair” when offering me a corrective procedure — which is an admission that damage was caused. They also offered me a refund on the condition that I remove my Google review. That is not patient care; that is an attempt to silence me.

This is not “defamation” or “misleading” as they claim. These are facts, supported by evidence.

had a hair transplant at Heva Clinic 11 months ago and I am very unhappy with the results.
The density is low, the hair growth is patchy, and it looks far from what was promised during the consultation. I followed all the aftercare instructions carefully, yet the outcome is disappointing.

From my experience, the clinic did not seem to have the right expertise for patients with darker skin tones and hair types. If you have this type of hair, I strongly suggest you think twice before choosing this clinic.

When I reached out to express my concerns, I did not receive a helpful or fair solution. For the cost and the trust I put into this procedure, I feel completely let down.

I would not recommend Heva Clinic based on my experience.

Disappointing Follow-up – Referral Bonus Still Not Paid

I had my hair transplant with Heva Clinic in December 2024 and was satisfied with the procedure itself. However, the post-treatment experience has been extremely frustrating.

I was informed of a referral bonus promotion, and I referred a friend who also had treatment with Heva. Since March 2025, I’ve contacted Heva multiple times (on 9th March, 18th March, 8th May, and 14th May) and provided all the required details – including my full name, treatment information, and my friend’s details. Despite this, I have not received the bonus or any proper update.

Every time I reach out, I’m asked to provide the same information again — only to be ignored afterward. I even asked to speak to a manager but received no response. I reached out 4 times in total and each time there has been no acknowledgement.

It’s disappointing to feel ignored after having trusted the clinic enough to refer someone. I’m posting this review publicly as a last attempt to get someone in management to address this properly. Please resolve this issue and restore the trust I once had in your clinic.
I’m happy to update or remove this review once the matter is resolved.

**Update**
Reply to Heva Clinic's Response:

Thank you for your reply.
However, I feel it’s important to clarify a few things:

- I was informed of the referral bonus in December 2024, and I referred my friend in December 2024. He also confirmed his booking with Heva on December 11th 2024 – before your policy change in January 2025.

- I first contacted your team about the referral on 9th March 2025 and again on 3 other separate occasions. I have now only received proper communication after I’ve posted my experience publicly. Your response also shows no accountability or acknowledgement that your representative ignored all of my messages prior to me posting this review.

- At no point during the initial referral or follow-ups was I told the referral program had ended.

- I made multiple efforts to resolve this privately, but received no response for over 3 months, despite providing all required information.

- You’ve asked me to revise my review because the referral issue is not “related to the treatment itself.” However, many 4 & 5-star reviews praise aspects like hotel quality, transfers, and general organisation — which also aren’t strictly related to the surgery itself. If non-medical aspects can be part of positive reviews, then it's only fair that negative ones be treated equally.
It's unfair to retroactively deny a bonus that was promised by one of your representatives.

I stand by my review in the hope that your team reconsiders honoring referral commitments made before the policy change.

WARNING: Heva Clinic Destroyed My Smile and My Trust — A Complete Dental Nightmare
DO NOT GO HERE FOR DENTAL TREATMENT!

I write this with deep regret, physical pain, and emotional distress. What was supposed to be a convenient, all-in-one treatment at Heva Clinic turned into a horrific experience that left me with ruined teeth, permanent gum damage, and thousands of euros in losses.

I chose Heva because I knew the owner personally. He promised me I’d be treated by a highly experienced dentist with 25+ years of experience. I trusted him. I was also planning a hair transplant, and the idea of doing everything under one roof sounded ideal.

That trust was a huge mistake.

THE RED FLAGS STARTED IMMEDIATELY:
When I arrived, I was told there were electrical problems at the clinic — and my dental work would be done elsewhere. Strange, but I went along.

But from the first appointment, everything felt rushed, chaotic, and unprofessional. Here’s what was missing:

❌ No proper consultation

❌ No X-rays

❌ No 3D scan

❌ No digital smile design or CEREC imaging

❌ No time to discuss anything

Without asking meaningful questions, the dentist simply numbed my mouth and began shaving down my teeth. The only thing she asked me was, “You want a Hollywood smile, right?” — before aggressively grinding down my natural teeth in under 2 hours. I was in shock.

It felt more like a dental factory, not a clinic.

💉 RUSHED WHILE STILL DIZZY FROM SURGERY
The next day I had my hair transplant — which, to be fair, went well.

But only 40 minutes later, still dizzy from Xanax, I was dragged back to try on temporary crowns. I was in no condition to evaluate anything. What they gave me was awful:
Bulky, oversized, and pushed far too forward. I showed reference photos and asked for a balanced, natural design — they nodded, pretended to understand, then ignored everything.

Each version after that got worse:
Too wide. Too big. Too far forward. I rejected design after design, and they kept insisting, “It looks beautiful — trust us.”
I had to physically stop them multiple times from cementing the wrong crowns.

NO CHOICE ON THE FINAL DAY
By Saturday — my last day in Turkey — they gave me no real choice. I was out of time, and the dentist said, “This is one of my best works.”

Under intense pressure, with no backup plan, I gave in.
As soon as the crowns were cemented in, I knew it was all wrong.

My bite was misaligned

The crowns were too wide

They pushed my front teeth too far out

I was chewing on a canine

I couldn’t even eat properly

I begged them to fix it, but they dismissed me. I messaged the owner in a panic. I was told, “It’s Sunday, the dentist doesn’t work.” Only after begging did they agree to a final check — where the dentist looked in my mouth and said, “Everything is perfect.”
It was NOT.

BACK HOME: DENTAL EXPERTS WERE SHOCKED
Once back in the Netherlands, multiple dentists examined my mouth and were horrified:

My bite was completely off

Crowns were poorly positioned

Gums were damaged

Crowns had no proper texture or grip

Everything had to be redone

I contacted Heva and asked for X-rays and medical files — they claimed they had lost them.
That’s not just careless. That’s unethical and possibly illegal.

TOTAL COST: THOUSANDS OF EUROS + PERMANENT DAMAGE
To fix what Heva destroyed, I now need:

Full laser gum treatment

All 19 crowns removed

A complete mouth reconstruction from a real specialist

When I asked Heva for a refund, they refused. The owner said I should just come back and “let them fix it.”
Why would I trust the same people to fix what they destroyed?

He stopped replying.
I posted an honest review on Google and Trustpilot — only then did he reach out, not to apologize, but to beg me to remove the review to “protect the clinic’s reputation.”
I took it down, hoping he’d make things right. He didn’t. Eventually, he blocked me.

I used to trust this man. Five years ago, he was a humble consultant I recommended to others. I even sent him his first clients when he launched Heva.
Now? He’s changed into someone who only cares about money and image, not patients.

❌ WHAT HEVA CLINIC REALLY OFFERS:
❌ No proper diagnostics or planning

❌ No dental aftercare

❌ No skilled specialists for follow-up

❌ No accountability when things go wrong

❌ No patient safety — just sales tactics

⚠️ FINAL WARNING
If you care about your teeth, your health, and your sanity — AVOID HEVA CLINIC.
They are NOT qualified to place crowns or perform complex dental work.
I now have to pay a second full treatment cost to undo their damage — and there’s a chance I may even lose my natural teeth permanently.

This was not just bad service — it was dental malpractice.
Don’t make the same mistake I did.

See my pictures in my Google review IN THERE HEVA CLINIC ACCOUNT.. THEY TRY TO MAKE MY REVIEW LOOK FAKE!!

Don't believe wat they say in there respond! THEY ARE LIARS!!!

Best experience I’ve ever had couldn’t recommend these guys enough proper professionals

After recommending so many people to go, it’s like as they earn’t there money they act like you’re not there anymore, bad communication. Awful.

Korzystam z usług Heva Clinic od 2023 roku, dr Cemal kompleksowo zrekonstruował mój zgryz, co nie było łatwe gdyż proces odbudowy kości w moim przypadku przebiegał bardzo długo. Jestem zadowolona z wykonanej usługi w 100%. Moją koordynatorką na początku była Kasia, a gdy ona przeszła na urlop macierzyński jej obowiązki przejął Szymon. Oboje byli bardzo pomocni i zaangażowani. Kasia poza pomocą w konsultacjach medycznych doradzała mi również gdzie mogę znaleźć najlepsze jedzenie, najlepsze miejsce na zakupy a także gdzie znaleźć najwięcej kotów. Szymon był nieoceniony podczas moich ostatnich wizyt. Polecił mi wiele atrakcji, których nie znalazłabym w żadnym przewodniku. Był bardzo zaangażowany i pomocny, nawet gdy kilka dni po zakończeniu leczenia musiałam zgłosić się do tureckiego szpitala (z powodu nie związanego z leczeniem dentystycznym jakie przebyłam) Szymon przyjechał do szpitala i również tam pomógł mi z tłumaczeniem mimo iż nie musiał tego robić. Jestem pewna, że mogę liczyć na pomoc i wsparcie Hevy nawet teraz, po zakończeniu leczenia. Na każde moje pytanie dostaję odpowiedź w ciągu godziny, koordynatorzy piszą do mnie również z zapytaniem czy wszystko ok. Polecam to miejsce każdemu, kto tak jak i ja oczekuję usługi na najwyższym poziomie z efektem, który zadowala w 100%. Gdybym jeszcze raz musiała stanąć przed wyborem zdecydowanie znów wybrałabym Heve

Je viens d’effectuer une deuxième greffe capillaire chez Heva Clinic et je dois dire que leurs professionnalisme n’as rien à voir avec la première Clinique où j’ai fais ma première greffe !

En effet, la ponctualité est au rendez-vous, personnels à l’écoute et chaleureux...

Par ailleurs, je dois dire un grand merci au Dr Seda et ses deux assistantes Kübra et Cansu qui ont été formidables, professionnelles, à l'écoute , patientes et ont tout mis en œuvre afin d’obtenir le meilleur rendu!

Maintenant je n’ai plus qu'à attendre le résultat et voir le rétablissement de ma zone doneuse mais je suis déjà satisfait de cette première étape.

Je recommande fortement cette clinique, le Dr Seda, Kübra et Cansu,surtout pour les personnes de type afro car ils maîtrisent le sujet .

I can write in short regarding the clinic that the experiance I had was amazing.
From the first pickup at the airport to the last wash in the clinic.
Everyone greets you with a smile and hello. Regarding the procedure and consultation. I felt that concerns were taken seriously and even halfway through my procedure I noticed something that needed to be straighter. And the doctor understood and made correct changes.

All in all I feel very happy I took the step to make this procedure with Heva. And now I just have to wait for the result in some months
// Liban

Ps I would like to add that they also are great with the aftercare providing you with medicine, shampoo Aswell as clear instructions regard how and when to take the medicine.

First I want to thank my coordinator Thomas! He is the best! So responsive so nice! Ask for him personally when looking to book. Secondly, the team was wonderful! I got my procedure on my bday and the team surprised me with a bday song and cake. They constantly ask if you are comfortable, how you are feeling. Transportation was set up with ease, the hotel was accommodating. (Raddison blu) overall I’m glad I chose this clinic. You are in good hands. Thank you to Seda, Eliz, and Cansu for making my treatment day special.

This was a great experience. From start finish, they was very helpful and polite . Soon as my procedure was finished i recommended 2 friends straight after as i was pleased!. :)