Cosmetic Clinic Turkey Bewertungen 

Great experience, staff very attentive and guides you through every step of the process. Very pleased with my experience.

One of the best Hair transplants clinic in Istanbul,Turkey.Thomas who is the Medical consultant at Heva Clinic is very Helpful and made me feel comfortable before surgery in order to make decisions to go with Heva Clinic.Thank you very much THOMAS for eveything.

Great experience! Staff are kind and supportive. I would highly recommend Heva Clinic the best place for hair transplant .

I just had my eyebrow transplant at Heva Clinic today…. I am very pleased and so greatful of the outcome…The whole team from the Surgeon to the staff that assist us had made us feel safe and comfortable throughout the process from consultation to the end of our journey… A big Thank you as well to Mary who assisted us from the beginning, she is the one that is communicating with us and arranged everything for us, all our transports, from the airport, going to the clinic, to our lovely hotel Livinton…. We made the right choice of choosing HEVA CLINIC….Again THANK YOU so much HEVA CLINIC…

My operation was great as well as the care, Thomas gave great customer care before and after operation. The only let down is the post op hotline.

The experience was very nice, the staff was very nice and helpful. The transfers were very smooth and they were very punctual. There were no communication barriers which was very useful so we did not struggle with any misunderstandings. Overall we were happy with the procedure and I look forward to seeing the long term outcome.

2/26/24: excellent idea to present legal teams of both parties with the evidence! Looking forward to it. My full name is not a secret. Evidence and witnesses are available as well.
2/26/2024:This is not a spam. I am a very real person and again, submitted all the proves of my communication with HEVA staff. You just try to use every means to twist the facts that you should be ashamed of.
10/3: Heva staff. You already reported my review as a spam to Trustpilot and I submitted my prove. If you keep accusing me of posting false reviews, I will share screenshots of our conversations. And please….don’t be ridiculous. Are you implying that person would pay for an airfare USA-Istanbul just to stay in the hotel for free? That doesn’t bring any more respect to your entity.
Reply to Heva's ridiculous comments:
Please note that Trustpilot has requested proves of the statements in my review - which I have submitted. I wish Heva would have done the same - because 1. I was never suggested to see any specialist; 2. No rudeness from my side ever; 3. Quote is incorrect; 3. True - I have two accounts in Trustpilot - personal and business, none of them is spam.
The bottom line is that I have a proof for every word and stand for the facts. Heva is making attempts to discredit my review because they don't have anything supporting their accusations.

This review is about my personal experience with HEVA clinic and not an advise or any suggestions.

I had my crowns done. Went through the hell of experience - see my previous review. Very shortly one of the crowns chipped. Had to come back (which is quite costly) and few of the crowns were replaced under warranty. Few - because instead of one-by-one or two-by-two, the whole set of upper crowns were placed as a single interconnected bridge. No wonder that a few months later 4 more crowns got chipped. Had to come back for the third time.

Transfers were a disaster, wait time from 40 to 1 hour 25 minutes, staff was blaming Istanbul traffic like it's a big surprise.

While negotiating treatment plan for my companion we were presented with the treatment plan, including warranty, hotel, basically the package. We were alerted to potential changes on the treatment plan based on the exam and tomography. But what we were not told was that if we do not accept the revised treatment plan, we'd be required to pay for the hotel and transfers.

Treatment plan changed from $6,800 to $15,000 because of "no bone" - but no bone left was confirmed via texts prior to our arrival to Istanbul. But most importantly, the warranty was taken away from the package. We were explained that the crowns and implants have a warranty - but if they fall off, there's no re-do. When I pointed out that the implants and crowns stored in the jewelry box and not placed where they belong to, and my companion absolutely refused to take the chance worth $15,000, only then we were informed that because the new treatment plan was not accepted, we are required to pay for our hotel. Which we did. Apparently, HEVA did not notice that and informed us that they had to pay for the hotel. Me sending screenshot from the credit card confirming my payment for the hotel did not make any difference.

During all the texts back and forth I found out total lalack of coordination between the members of the team. One person confirms the cancellation while another confirms the appointment and so on. Even though HEVA clinic was the one that arranged my treatments in the clinic that did such a poor job and required me to come back twice, HEVA seems to be so proud of standing by the warranty terms and providing treatments under such warranty.

I also did not like customer service practice when the salesperson is badmouthing about his competitors, and when I express my concerns and great disappointments, accusing me of manipulating and being abusive, and when mentioning me seeking legal help, accusing of bluffing. When I mentioned that I will post my honest review so people can make their informed decisions, I was accused of trying to hurt their business.

My request to be provided with the records of all the treatments done in all three visits was ignored several times and finally answered "I don't have it".

I had the privilege of recently undergoing a hair transplant procedure, and I'm absolutely thrilled with the exceptional service I received from Dr. Seda and the remarkable team at Heva. Every step of this journey, from the initial consultation to the final procedure, was marked by an unparalleled level of professionalism, expertise, and care that far exceeded my expectations.
I'd like to begin by expressing my gratitude to Dr. Seda. Her expertise in the realm of hair transplantation is truly extraordinary. She dedicated ample time to comprehensively assessing my specific needs, provide a detailed explanation of the procedure, and set realistic expectations.
Throughout the entire process, Dr. Seda's colleagues, Mukaddes and Sertan, consistently impressed me with their profound knowledge, unwavering dedication, and meticulous attention to detail. It was evident that they were wholly committed to ensuring the best possible outcome for me.
I also want to give special recognition to Brandon, who serves as the primary contact for the clinic. Despite the time zone difference, Brandon maintained unwavering responsiveness and adaptability. His professionalism and exceptional communication skills facilitated seamless planning and coordination of my surgery. I am sincerely grateful for his unwavering commitment to delivering outstanding customer service.
In conclusion, I wish to express my profound appreciation to Dr. Seda, Mukaddes, Sertan, and Brandon for their unwavering dedication, professionalism, and exemplary expertise. My experience at Heva was nothing short of extraordinary, and I wholeheartedly recommend their services to anyone contemplating a hair transplant.

I would definitely recommend Heva Clinic. I’m an African American female with 4C hair so it was important to me to find a clinic that specializes with my hair texture. I’m so glad I went with Heva Clinic. From my initial virtual consultation to now(I’m 3 days shy of 1 month post hair transplant) my experience has been everything! Jan, my Heva consultant, was amazing. He’s been such a doll to work with. From the beginning, he’s always been so patient with me no matter how many questions I asked. The transportation they booked me for me was a luxury sprinter and drivers were so nice and professional. I had a bad experience with the initial hotel they booked for me(Dedeman Bostanci) but after I reached out to Jan to let him know about my experience, he apologized and got right on it. He had a driver at the hotel to pick me up in under an hour, and I was moved to the Burgu Arjaan which was such a beautiful hotel with an amazing staff. Even to this day, Jan has followed up with me to check on me. The clinic is so nice and super clean & the entire staff was amazing. They made me feel comfortable and cared for. I love that the doctor and technicians take their time and do not rush the process like other clinics. Also, aside from the anesthetic injections, I have experienced no pain. I haven’t had to take any of the pain medicine they gave me, not even a Tylenol. As of day 12 post hair transplant, I was scab free and I almost cried when I discovered hair under the scabs. My traction alopecia was such a huge insecurity of mine and I always thought it was something I’d have to go through my entire life dealing with. Heva Clinic really changed my life and my confidence. If you have been thinking about getting a hair transplant and considering going to Istanbul, definitely choose Heva Clinic, especially if you have Afro textured hair like me. I am documenting my journey on YouTube and TikTok(they are not paying me or incentivizing me) in hopes of encouraging other women(and men) who have been thinking about getting a hair transplant to just do it!!! My hairline looks amazing and natural and my confidence is to the roof now. I wish I would have done this sooner. Heva Clinic definitely did their thing!

YouTube: SnookieBaby
TikTok: SnookieBaby

There's something special about Heva clinic that made me go with this clinic: first, they are specialized also in afro hair, and second, they have blogs like "celebrities hair transplant" which is regularly updated and tailored to each country (local celebs from France, Turkey, Spain, UK etc.). That means hair transplant is not just a "job" for them! Also, they make sure you get what you want with your HT instead of just telling you they know better which makes a difference knowing that some clients know exactly what desing they want for their hair transplant. And last, they made a great job on my hair and have been very professionnal! Can't wait to see the results now!

Great experience, they took care of me and was very gentle with my head.

I am known as the research girl. Although I appear to make decisions quickly, know that prior to doing so I have done extensive research first. Heva Clinic won my business hands down over three top clinics in Istanbul Turkey. I was looking for a clinic who specializes in Afro hair transplantation, one that was modern and on top of their game in regards to latest technology, reviews that mentioned cleanliness and amazing customer service and more. . HEVA hit all the marks hands down!

Now the biggest mark they hit was amazing customer service. This is all because of their amazing customer service representative Thomas who won me over 10 times over!! Thomas was available to me literally 24 hours a day! Whenever I had a question I would immediately message Thomas (day or night) and he would answer in record time with an answer. If he did not know the answer, he would go back to his treatment team and return with the answers. I often asked myself, “does this guy ever sleep?” Thomas was so patient with me and my many calls, helped with my Trip planning and where to visit and stay while in Instanbul, my decision making in specific areas and so much more. Had it not been for him being the first contact and therefore face of HEVA for patients from the USA, I may not have booked, but because of him, and the amazing customer service I did and also highly recommend the clinic to my friends with Afro hair that need this service. Thank you Thomas! Here’s to Heva and “MY FRIEND” Thomas for the win!!!

I had an amazing time at Heva Clinic! From the start of scheduling my appointment with Mary, who was with me the day of the procedure, ensuring I was comfortable and felt safe and taken care of, to the day of the procedure and even through the aftercare. I’m still healing (Day 11!) but even now Mary’s very quick to answer any questions I have and make sure I’m still doing good. Even at the clinic, I’d felt uncomfortable at one point (I’d become nauseous) and the staff did everything they could to make sure I felt comfortable and taken care of again. The post transplant care if very well detailed, and I HIGHLY recommend getting the 6-Month supplies, even just the serum for your donor area helps the healing IMMENSELY and feels fantastic when the itching gets bad. Great staff, clean environment, and I would definitely recommend!

Great experience. Very kind people and everything was seamless. Everything was explaining to me clearly. Grafts looking good and I’m excited to see my results.

Het was een goede ervaring alles is top gerereld en het personeel is vriendelijk.
Alles wordt goed voor je geregeld en ben zeer tevreden met het eind resultaat en de nabehandeling instructies.

The entire experience of working with Heva has been amazing. They are quick and easy to communicate with and they truly put your comfort above everything. Scheduling my procedure was extremely easy and they provided car services graciously. My hairline was drawn for me by Seda and she took great care to make sure it was natural looking, following the muscle. The procedure was performed by Esra and Muhammmmet who are amazing! They work quickly as a team and avoid all mistakes. They checked in on how I was doing frequently and were very accommodating for any request. True professionals. Thank you all so much. Do not hesitate to work with Heva.

If you're reading my experience at Heva Clinic, you're probably considering getting a hair transplant and looking for honest information to help you make this substantial life-changing decision to regain your confidence. I can relate to you since I was at this stage couple of months ago, searching for information about getting a hair transplant in Turkey. After over a decade of living with baldness, it constantly bothered me, despite family and friends telling me I looked wonderful being bald. You probably hear that, and while it may be true, it doesn't take away your burning desire to have your hair back.

I live in the United States, but two big reasons influenced me to get it done at Heva Clinic: experience and cost. Dr. Seda Oleroglu, a hair transplant surgeon, is a world-renowned doctor and uses decades of her knowledge to perform all stages of baldness. The clinic also has an exceptional crew of highly trained specialists and nurses who support patients and aid in performing hair transplant treatments using the latest cutting-edge technologies. Now that I got my operations done on July 21, 2023, I am tremendously happy with the results, and my only regret is not doing this sooner.

Two months back, after deciding to do something about my baldness, I contacted Heva Clinic and connected with one of their Business Account people, Bryant. He provided me with more information, including instructions on submitting pictures of my head so they could assess the situation. After he was able to assess my situation and provide realistic feedback, I decided to purchase my ticket. I let him know, and he was able to put together my package prize, including everything, the operation cost, hotel, transportation, and aftercare. I did not have to do anything but get there, and they took care of the rest. The five-star hotel accommodation and transportation were terrific. Viktor, Farouq Bey, did a wonderful coordinating all of my logistics—the consultation with Dr. Seda was fantastic, as she understands what this change means for you and your centric design.

If you are worried about language barriers, Amy and Lara are fluent in English and there, among other things, to assist patients with their communication needs. The nurses who assist in the surgery are top-notch, experienced individuals who love their jobs. I felt that they sincerely cared about what they were doing for their patients and the value of their work. Despite the cultural and language differences, you can feel the warmth of the place and the care provided to all. If you are coming from the West, as I did, remember you are in a different country and should see things from the lens of cultural competency.

I want to thank Dr. Seda and her excellent staff for providing me with a life-changing surgery that has me and my family the WOW EFFECT! I would recommend Heva Clinic 100 percent!

After I read reviews about Heva now it’s my turn to tell my own experience…
First of all, I contacted with Brandon, who was my coordinator who answered my all opened questions and gave a feeling that he stands with me. Brandon took care of any issue I have had at any time!
In the operation day the best driver Faruk took me to the clinic and after that I met Seda (the best one I could request for the operation). She draw my hairline, I had a blood test and the session has begun. During the operation day Lara helped in translation and she was awesome too.
Now for the winning team: Seda, özlem, Orhun and Yussuf. I really thank you all for being the best professional team👑
In the washing day I met Amy who explained me how to shower my head and what can I do after the operation.
She is a great person as well!

Now I’m 5 days after the operation and undoubtedly if I had to choose again, I wouldn’t think twice and choose Heva.

Thank you guys❤️

The time here has been one to remember. The staff have treated me like absolute royalty! I can not be thankful enough. The surgery went great and was very looked after.

Hello everyone!

I got my long hair transplant 6 months ago with Heva. Before I had a long hair transplant, I had 2 FUE operations in the USA. My front line was implanted with double grafts and the image was a total disaster. I had an operation at Heva Clinic and they replaced my double grafts with single grafts and completely corrected my hairline view! I didn't think this would be possible, but I'm in 6 months period after the operation and my hairline seems gorgeous! Now I can die my hair. I am grateful to you Heva!