Absolutely 💯 fantastic company to deal with . Customer service brilliant, Had a issue with a ring they sent a replacement once id provided a picture. Won't be ordering jewellery from anywhere... Mehr ansehen

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
my item arrived and was too small. They were excellent in getting back to me and sending another out at no extra charge. Very pleased with the service. Would highly recommend the quality of the jew... Mehr ansehen
Love the look of the travel rings I received, only little gripe would be that even though both were ordered in the same size one is bigger than the other which means the ring is constantly spinning or... Mehr ansehen
The products are beautiful and the website is very appealing, but the overall experience was bittersweet. Shipping took much longer than promised, and the tracking stopped working. On the plus side, c... Mehr ansehen
Unternehmensdetails
Luxury Without The Markup 💎
Vom Unternehmen geschrieben
- Enjoy luxury craftsmanship at an accessible price, offering high-quality jewelry that shines without the inflated cost.
Free Returns & Exchanges 📦
Easy & Simple
Kontaktinformationen
Vereinigtes Königreich
- support@diamoray.com
- diamoray.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 76 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Mycket bra support när jag hade problem…
Mycket bra support när jag hade problem med min leverans
I accidently chose the wrong ring size…
I accidently chose the wrong ring size - I emailed customer service and they immediately answered my questions about exchange and made the whole process so easy and less stressful. Already have more items in my cart to purchase.
Amazing ring
Amazing ring. Looks great in my finger. Had a issue with sizing. Customer services sorted it promptly. Delivery was quick.
Great customer service
Great customer service
Promt reply and very helpful. Beautiful products
Awesome customer service,and really…
Awesome customer service,and really helpful in dealing with a request.I definitely would recommend shopping with this company.
My rings and earrings are absolutely…
My rings and earrings are absolutely beautiful just what I was hoping for. I was able to track them and they came quickly.
Quick and very good with after sales.
I really love the care taken
I really love the care taken, packaging each individual ring.
The rings are absolutely gorgeous and don’t tarnish like other rings like these do. Laviza rings are renowned for tarnishing and I have thrown so many of their rings away because of it, big waste of money. Keep up the good work!
The ring received was the wrong size…
The ring received was the wrong size and when I advised this customer service immediately apologised , asked for the correct size and sent replacement, all free of charge.
I am very pleased with my purchase…
I am very pleased with my purchase perfect size and a beautiful stone thanks
I ordered the wrong size ring
I ordered the wrong size ring. I also found the size of the stone too big for my liking and decided I would have preferred a silver coloured band. The Company replied immediately to my request for an exchange and offered a replacement without any fuss. Have just received my new ring and it is beautiful. I cannot fault their customer services and would order again.
Still awaiting a missing item 2 months later
Ive ordered twice. First time was fine. Second time, 2 pieces were missing out of 3. I emailed and they assured me it would be sent out. Ive had one more delivery, but still awaiting the bracelet. This was back in March! Theyve asked me to rate them... so here it is.

Antwort von DIAMORAY
Excellent thank you
Great customer service
Great customer service, super speedy delivery, and beautiful products.
Amazing customer service and products
The initial delivery time was 1 week, but regular updates were given. I got a travel ring for my engagement ring and it was perfect! It doesn't look exactly like my acrualy ring but it's such a great quality.
I also ordered a tennis bracelet but the size wasn't correct. I contacted the customer service who sorted out a replacement within 24 hours of reaching out. I didn't even have to send back the original order. Would recommend!!
They deliver what you see
Every single ring looks completely different. Utterly disappointing
Every single ring looks completely different than on the advertisement.
So disappointing. Unfortunately I got them muddled otherwise I would have returned every single one .

Antwort von DIAMORAY
Sparkly service not just jewellery
Firstly, I’m always suspicious of companies advertised on social media. I tend to be cautious and even when ordering an item, it’s not the most expensive item, in case I am disappointed in their quality or service.
However, I ordered two rings and they arrived individual individually packaged and were both very, very beautiful. Unfortunately, my sizing I had measured made what I ordered just a little too big. Having emailed the company for returns information, I was surprised at their efficient, courteous and considerate customer service response. I wish that other companies took the same ethical approach as this one.
I was offered replacement items of my choice and the service was without fault. Genuinely has put my faith back into online ordering and the process.
I hope this company does well and expands.
Fantastic customer service ...
Fantastic customer service .... I ask to exchange a ring as I didn't like the style on me . Within 1 days the emails was responded to and a new ring was sent out . !! The rings i received are STUNNING .will definitely be ordering from you again . Thank you
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