Ordered on a Saturday. The confirmation said I’d get a delivery date within two working days, and delivery within five. By Wednesday afternoon there was still no date. I called them several tim... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Great website. Good prices. Easy to order online and pay. Had all the follow up emails with order recieved, processed and delivery dates. Needed to change the order, and was able to speak to so... Mehr ansehen
Very easy company to use, delivered on time, two posts wrong colour were take back delivery driver or Gaines with his office for replacement Which arrived the day arranged Once putting decking tog... Mehr ansehen
yeah perfect, website easy to navigate, easy and clear what i was buying, arrived as expected, driver was nice and friendly, helped me get the stuff to the back of the house. Will defo go back to this... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We are your one-stop shop for building material supplies, with a dedicated trade service for contractors and helpful staff ready with advice and insights for DIYers.
Kontaktinformationen
Unit 6, Lawmax House, 30-32 Nottingham Road, STAPLEFORD, Vereinigtes Königreich
- 0115 6976800
- sales@diybuildingsupplies.co.uk
- diybuildingsupplies.co.uk
4,3
Hervorragend
791 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 75 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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I can’t really fault this company
I can’t really fault this company. I made the mistake of ordering from them when I was looking for supplies & thought I was ordering from a local company. After a long wait they must have contacted Howarth Timber who are local to Leeds & they eventually delivered the wood about a week later than I was expecting the delivery. If you’re in the Nottingham area I’m sure DIY are great.
26. März 2026
Antwort von DIY Building Supplies
Thank you for your fair and balanced review. We do have our own local distribution but we work with partnered suppliers to fulfill orders nationally. This generally works well but I am disappointed to hear that you waited a long time to have the delivery confirmed to you.
During the run of bank holidays in April and May we did see surges in demand that slowed things down but we have since put things in palce to mitigate this so I hope we can see you again soon and give you a 5* experience!
The DIY Team
Good communication before delivery and helpful driver…
Good communication before delivery and the driver help his 79 year old customer to put it where it was needed.
Great shopping/delivery experience…
Chris Salmon
24. März 2026
Antwort von DIY Building Supplies
So peased to hear you had such a great experience and I will ensure this positive feedback is passed to the team- especially the delivery driver.
Hope to help you out again soon!
The DIY Team
Great products fast delivery and…
Great products fast delivery and excellent communication would recommend
24. März 2026
Antwort von DIY Building Supplies
Thank you for sharing this brilliant review and I am so pleased you would recommend us!
Hope to see you again soon
The DIY Team
Delivery time to long and customer…
Delivery time to long and customer service is diabolical
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von DIY Building Supplies
We really do apologise for the experience you had. We experienced a surge in demand over the Easter Bank holiday and, for some customers, this impacted delivery lead times and timeliness of communications. We have since improved systems and grown the team so that high demand does not have such an impact on the service level.
We hope we have the opportunity in the future to demonstrate these improvements.
Kathryn
Operations Manager
Great products at good prices
Great products at good prices. There were some delivery issues due to staff sickness but the staff acknowledged the problem and kept me informed. Excellent customer service!
19. März 2026
Antwort von DIY Building Supplies
Thank you so much for your positive review! Occasionally, factors beyond our control can impact service levels. I am pleased that you felt this as handled well and were still satisfied overall with the service. Thank you for your patience and understanding.
Hope to see you again soon
The DIY Team
Antwort von DIY Building Supplies
Thank you for taking the time to write us a review.
Hope to see you again soon!
The DIY Team
My order arrived in perfect condition…
My order arrived in perfect condition and well within the expected timeframe.
I have had no issues or concerns regarding the product or delivery and I will be ordering more insulation within the next few months.
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von DIY Building Supplies
Really pleased to hear you had such a great experience and that we will be seeing you again soon!
The DIY Team
Its simple process and prices was the…
Its simple process and prices was the best deal around for. Me
31. März 2026
Antwort von DIY Building Supplies
Thank you so much for taking the time to review us. We are so pleased that you found the process simple.
Hope to see you again soon!
The DIY Team
Such an excellent experience !
Such an excellent experience !! From ordering to delivery. Product just as described.Arrived on time without a dent or scratch on.Notifications were spot on and v polite, a big reasurance and bonus.I would have no hesitation in using this company again.Well done !!
30. März 2026
Antwort von DIY Building Supplies
Thank you so much for taking the time to write us such a positive review. We do really appreciate the feeback.
Hope to see you again soon!
The DIY Team
The quality of the wood is great but…
The quality of the wood is great but the wood is not described as it comes,pictures show wood is dark but when it comes it is very natural looking causing myself to stain the wood at extra time and effort and expense to
18. März 2026
Antwort von DIY Building Supplies
We are so sorry that the wood did not meet your expectations. I can see that we did provide a gesture of goodwill to apologise for this and I hope that went a little way to making things right for you.
We hope to see you again soon.
The DIY Team
Antwort von DIY Building Supplies
Thank you for taking the time to review us. We pride ourself on our service so we are pleased to hear you thought it was 5*s.
See you again soon!
The DIY Team
Very pleased with the product and…
Very pleased with the product and service, arrived on time as promised, although delivered to the wrong address it was not the drivers fault, but a neighbour who has the same property number but a different road which caused the confusion, not a problem,
Many thanks peter,
30. März 2026
Antwort von DIY Building Supplies
Thank you so much for writing us this positive review. We do apologise about the address mix up but thank you for being so understanding.
We hope to see you again soon
The DIY Team
Antwort von DIY Building Supplies
Thank you for the review, Mark. So pleased to hear you were satisfied with the communication.
We hope to see you again soon
The DIY Team
The price was better than all the…
The price was better than all the local timber merchants
3. April 2026
Bewertung ohne vorherige Einladung
Antwort von DIY Building Supplies
Thanks for taking the time to review us, Kim.
Hope to see you again soon!
The DIY Team
Antwort von DIY Building Supplies
So pleased to hear all met your expectations and thank you for the 5* review!
We hope to see you again soon.
The DIY Team
Order arrived on time and product was…
Order arrived on time and product was all good with no defects.
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von DIY Building Supplies
Thanks for the review, John. Great to hear everything met your expectations.
We hope to see you again soon.
The DIY Team
Reliable and competetive.
3. April 2026
Bewertung ohne vorherige Einladung
Antwort von DIY Building Supplies
So pleased to hear you would describe us as reliable- we certainly aim to be!
Thanks for the review and hope to see you again soon.
The DIY Team
Excellent quick delivery
25. März 2026
Antwort von DIY Building Supplies
Thanks for the review!
We hope to see you again soon!
The DIY tem
Antwort von DIY Building Supplies
Thank you so much for taking the time ot review us.
Hope to see you again soon!
The DIIY Team
Quick reliable delivery and good price
24. März 2026
Antwort von DIY Building Supplies
Thanks for taking the time to review us.
Hopefully we will see you again soon!
The DIY Team
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