Unfortunately my dear husband didn’t get to enjoy the chair , he passed away 3 days before we received it. But thank you for making the return very easy and the refund also. My husband was 86 years ol... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Price for maintenance kit was reasonable, delivery was quick, have a issue with filters not staying in. Contacted customer service. Reply was quick. Received a maintenance replacement kit today, ha... Mehr ansehen
Unternehmen hat geantwortet
The bedrail I ordered arrived broken, no instructions, or hardware to install it. I emailed and called customer service and have not got any responses from this company. So I have a broken bed rail i... Mehr ansehen
Due to a carton labeling error, we received the wrong model of a wheel chair. After the customer service agent, Alex, requested time to review what happened, he called back to provide the return inst... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
At DME Superstore, we are committed to improving lives by providing high-quality medical supplies and exceptional customer service. Our mission is to serve the millions of Americans who rely on medical aids to enhance their health, mobility, and overall quality of life. We take pride in partnering with the most trusted and reputable brands in the medical supply industry. Every product we offer is carefully selected to meet rigorous standards for quality, durability, and effectiveness. Before shipping, each item undergoes thorough inspection to ensure it meets our commitment to excellence, so you can always count on receiving products that truly make a difference. With distribution centers strategically located across the United States, we ensure that our customers receive their orders quickly and efficiently. Whether it’s a small accessory or a large medical device, our streamlined logistics are designed to get your items to your doorstep with minimal wait times. Our team is at the heart of what makes DME Superstore special. With over 20 years of experience in the medical industry, our founders have built a knowledgeable and compassionate team of care representatives who are dedicated to providing a seamless shopping experience. Our highly trained customer service team is available 7 days a week to answer your questions, guide you through your purchase, and ensure you shop with confidence. At DME Superstore, we understand that shopping for medical supplies can sometimes feel overwhelming. That’s why we’ve made it our mission to create a stress-free, reliable, and supportive environment for our customers. From the moment you browse our website to the day your order arrives, we are here to support your journey to better health and improved independence. Thank you for trusting DME Superstore. We’re honored to be a part of your journey and are committed to being your go-to resource for top-quality medical supplies.
Kontaktinformationen
21554 Newland Street, 92646, Huntington beach, Vereinigte Staaten
- 888-376-1658
- support@dmesuperstore.com
- dmesuperstore.com
3,7
Akzeptabel
137 Bewertungen
Hat 40 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The bedrail I ordered arrived broken
The bedrail I ordered arrived broken, no instructions, or hardware to install it. I emailed and called customer service and have not got any responses from this company. So I have a broken bed rail in my garage that I want a reimbursement for and to have shipped put.
20. April 2026
Bewertung ohne vorherige Einladung
I ordered a Audien hearing aid charging…lost order
I ordered a Audien hearing aid charging port with the plug and wire on March twenty seventh I received a shipping confirmation on April twelfth I sent two emails and spoke to a representative and still haven’t received my order. The order number is DME38111 i know you have my information will you please find my order and send it to me.
27. März 2026
Bewertung ohne vorherige Einladung
Unfortunately my dear husband didn’t…
Unfortunately my dear husband didn’t get to enjoy the chair , he passed away 3 days before we received it. But thank you for making the return very easy and the refund also. My husband was 86 years old a decorated Vietnam a C Mannveteran with 2 Bronze Stars and a Purple Heart. Thank you again to everyone helped us at this time. With sincere thanks, Susan C Mann
24. April 2026
Antwort von DME Superstore
Thank you so much for your feedback!
Price for maintenance kit was…
Price for maintenance kit was reasonable, delivery was quick, have a issue with filters not staying in. Contacted customer service. Reply was quick. Received a maintenance replacement kit today, haven't checked it out yet to see if this solved my issue
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von DME Superstore
We appreciate you taking the time to leave us this feedback
Antwort von DME Superstore
We are sorry to hear the product did not work for your needs
Unclear return policy
17. April 2026
Bewertung ohne vorherige Einladung
we order hear Aid from this so-called…
we order hear Aid from this so-called company, they used Amazon as the hub to send. We called them then iBstone, which was the name of the hearing aid, and also Aura link.DME superstore and no one is ACCEPTING that its theres no way to send back and receive our money back. The battery does not last long.
2. April 2026
Bewertung ohne vorherige Einladung
Due to a carton labeling error
Due to a carton labeling error, we received the wrong model of a wheel chair. After the customer service agent, Alex, requested time to review what happened, he called back to provide the return instructions and sent a shipping label for a no cost to us using the reused carton delivered to our local UPS location. As I write this review, the returned unit should arrive by April 6 for a full refund as promised.
1. April 2026
Bewertung ohne vorherige Einladung
A couple a'glitch…but good
25. März 2026
Antwort von DME Superstore
We are sorry to hear about the glitch. Please let us know if we can help in any way
Great costumer service
Great costumer service. Quick to get back to you. Know what your talking about! Everything was a amazing experience
25. März 2026
Antwort von DME Superstore
Thank you so much for the wonderful feedback!
I ordered the walker and bag and cup holder package, I only received the cup holder.
I ordered the walker, bag and cup holder package. I only received the cup holder.
25. März 2026
Antwort von DME Superstore
I am very sorry to hear that you only received the cup holder. Please let us know if you have not received your entire order still see we can rush out the missing items
Delivery on tiyt
Delivery on tiyt. I didn’t do a5 due to damaged box that created a problem when I had to return it.
23. Februar 2026
Cup/Phone Holder was just what I needed
The cup holder / phone holder was easy to install. My phone fits just fine in it (iPhone 14 Pro Max w/case)
23. Februar 2026
quick service
23. Februar 2026
Ease of ordering fast efficient ser ice
26. Jänner 2026
Looking for my wheelchair was made easy…
Looking for my wheelchair was made easy through your site. I received the wheelchair within two days and this helped me very much. The wheelchair came and was easy to take out of the box and easy to set set up. Thank you again Lisa.
26. Jänner 2026
My order came in a timely manner
My order came in a timely manner. Your company was very helpful. The price was good. I have no complaints at all.
26. Jänner 2026
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.